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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First class
Customer Service
Quality
Value
Reason for visit was to repair a 2 year old non starting oil fired boiler, despite 2 visits from the manufacturer no one was able to find fault. Peter made a visit when we were taking a 2nd weekend without heat or water and worked through the problem.
Brian, Berkshire Posted on 12/10/2018 , work completed 12/10/2018
Prompt and professional.
Customer Service
Quality
Value
Had new oil fired boiler fitted. Excellent job, very neat & tidy kept me informed with progress every day & finished within the time specified, very happy indeed. Would definitely recommend.
Dean, Hampshire Posted on 16/10/2018 , work completed 16/10/2018
Knowledgeable
Customer Service
Quality
Value
Replaced boiler & cylinder. Great communication - explained how everything worked. Prompt, tidy, polite & knowledgeable of products.
Clare, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
My review
Customer Service
Quality
Value
Competent, professional and helpful.
Paula, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 13/12/2018)
Thank you for taking time to review us Paula
My review
Customer Service
Quality
Value
Serviced boiler. A very good service, engineer very polite and honest. Would recommend to others.
Barbara, Berkshire Posted on 19/11/2018 , work completed 19/11/2018
Prompt and professional
Customer Service
Quality
Value
Prompt arrival kept me well informed on what he was doing and why. Polite smart and professional.
John, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Professional
Customer Service
Quality
Value
This man knows what is what.
Which? Trusted Traders Consumer Posted on 31/10/2018 , work completed 31/10/2018
My review
Customer Service
Quality
Value
Always prompt and reliable.
Which? Trusted Traders Consumer Posted on 25/10/2018 , work completed 25/10/2018
Quick, efficient work
Customer Service
Quality
Value
Servicing of gas boiler and some advice on balancing radiators. Quick and efficient service as always.
David, Berkshire Posted on 02/11/2018 , work completed 02/11/2018
Helpful & friendly
Customer Service
Quality
Value
Great company for help, support & guidance. Things are always going wrong at our house. Premier always find the problem and resolve it! Will always use these folks!
Carmen, Berkshire Posted on 03/12/2018 , work completed 03/12/2018
My review
Customer Service
Quality
Value
Timely service.
Chris, Oxfordshire Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 31/01/2019)
Thanks for taking the time to review us Chris!
Got the job done!
Customer Service
Quality
Value
Pete knew what he was doing!
Sesha, Oxfordshire Posted on 30/11/2018 , work completed 30/11/2018
Easy to deal with and efficient.
Customer Service
Quality
Value
Annual service. I was contacted by Premier to remind me I was due a boiler service. We booked it in there and then. Very pleasant and easy to deal with.
Caroline, Berkshire Posted on 30/11/2018 , work completed 30/11/2018
Very good
Customer Service
Quality
Value
Very good, efficient, explained what he was doing and answered all my questions.
Brendan, Berkshire Posted on 07/12/2018 , work completed 07/12/2018
Dave had to clear a space to do our Annual Boiler Service
Customer Service
Quality
Value
My wife & 1 year old were unwell; had to sort last minute childcare before going to work so completely forgot we'd booked our annual boiler service. I had planned to clear the area in front of the boiler the evening before... Dave turned up on time and was not phased with a slightly blank look when the front door opened. The boiler is in our garage along with all kinds of stuff/boxes and bits & pieces on their way to charity shop/tip etc. The garage door was opened for him, and he got on with the job. It was only when I popped into the garage a day or so later that I realised how much stuff he had carefully moved out of the way to allow him access to the boiler. He had obviously done this with no fuss, and not a hint of being inconvenienced. It is not the first time we have used Premier Heating Solutions, and Dave exemplifies their punctuality, efficiency and quality, but above all the helpful, no fuss, friendly attitude which we very much appreciate. We will definitely be using them again. Thank you.
Customer in West Berkshire Posted on 06/02/2019 , work completed 30/01/2019
Prompt and professional.
Customer Service
Quality
Value
Arrived on schedule despite heavy snow. Fitted new sink tap.
John, Berkshire Posted on 01/02/2019 , work completed 01/02/2019
Very happy customer
Customer Service
Quality
Value
Very impressed with the knowledge and professionalism. We came across a problem but was quickly sorted and no drama. Would recommend in a heartbeat.
Harry, Oxfordshire Posted on 24/01/2019 , work completed 24/01/2019
Prompt and professional.
Customer Service
Quality
Value
Prompt, efficient, diagnose issues, offer solutions appropriate to needs/budget. Friendly and professional.
James, Berkshire Posted on 11/01/2019 , work completed 11/01/2019
Helpful, quick and tidy
Customer Service
Quality
Value
Dave came to replace our two motorised valves for heating and hot water as they were leaking. He arrived, prepared the area including protecting the floors and got to work. He explained what he was going to do, and got on with it. A short while later it was all done (far quicker than I thought it would be). All was tested, all radiators bled and he stayed a while longer to make sure as much air as possible was cleared from the system. I have used Premier Heating a number of times now - once for fitting my new boiler, for an annual service (that I have on a service plan with them) and now this. Very happy with the service given every time and will be the company I go to for any future issues.
Customer in Reading Posted on 05/03/2019 , work completed 05/03/2019
Consistent great service
Customer Service
Quality
Value
Annual service of boiler. Arrived on time, was tidy, competent and friendly. Has always provided great service/installation/remedial work over last 3 years.
Alan, Berkshire Posted on 08/02/2019 , work completed 08/02/2019
Professional and courteous
Customer Service
Quality
Value
Premier Heating did what they said. They carried out the power flush in professional and courteous manner. The heating is working much better now. Good work.
James, Berkshire Posted on 04/02/2019 , work completed 04/02/2019
Very helpful
Customer Service
Quality
Value
Very helpful and good advice. Would recommend this great service.
Tim, Berkshire Posted on 20/02/2019 , work completed 20/02/2019
Professional
Customer Service
Quality
Value
Pete installed my new boiler over two days. He was professional, keen and tidy in his work. I have found the whole Premier Heating Solutions team I have been involved with excellent and would use them anytime I required their service.
Colin, Berkshire Posted on 18/02/2019 , work completed 18/02/2019
Professional and knowledgeable.
Customer Service
Quality
Value
Replaced actuator on 2-port central heating valve. System thoroughly checked after repair done. Explained the work done and why the part failed. Highly recommended.
Rick, Berkshire Posted on 28/01/2019 , work completed 28/01/2019
Brilliant Service
Customer Service
Quality
Value
We were very impressed with the overall service. Helpful responses to inquiries, excellent workmanship, minimal disruption, punctual, full clarity on material and installation costs, not all local companies were as transparent.
Ian, Berkshire Posted on 29/01/2019 , work completed 29/01/2019