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Premier Heating Solutions Ltd

4.9

949 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 15 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Free initial system inspection and health check before repairs
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 18-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • More Services

    • lpg
    • vaillant
    • worcester

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
949 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional and polite
Customer Service
Quality
Value
A new activator was required, However initial investigations failed to detect the fault. All engineers that attended were very professional and polite at all times.
Tricia, Berkshire Posted on 06/12/2017 , work completed 06/12/2017
Professional and reliable
Customer Service
Quality
Value
Engineer came on time and carried out boiler checks in a professional manner. High standard of services, reliable and efficient company.
Magda, Berkshire Posted on 04/12/2017 , work completed 04/12/2017
Prompt & professional
Customer Service
Quality
Value
Very good always on time, polite and do an excellent job.
Marion, Berkshire Posted on 07/12/2017 , work completed 07/12/2017
What a handsome young man!
Customer Service
Quality
Value
We brought Premier Heating Solutions in to review and existed system that wasn't working as well as expected. Small problems with the system had all led to a big problem overall and it was fabulous to gain not just a fix to the system but the right information going forward into how to make it even better. See you next year for our next refurbishment.
Terri, Berkshire Posted on 15/12/2017 , work completed 15/12/2017
Prompt & professional
Customer Service
Quality
Value
Job done swiftly & satisfactorily.
Hedley, Berkshire Posted on 13/12/2017 , work completed 13/12/2017
Prompt and professional
Customer Service
Quality
Value
Two visits, one to diagnose problem and the second to rectify it. Two different people, both on time. Pleasant and did the job.
Richard, Berkshire Posted on 22/12/2017 , work completed 22/12/2017
Brilliant Job
Customer Service
Quality
Value
Very good, polite, efficient on time.
Philip, Berkshire Posted on 22/12/2017 , work completed 22/12/2017
New boiler installation.
Customer Service
Quality
Value
This company worked hard to install new boiler and correct problems from a previous historic installation by another company. Premier Heating Solutions are friendly, efficient, tidy and very hard working.
Pauline, Berkshire Posted on 05/01/2018 , work completed 05/01/2018
Great job - very efficient
Customer Service
Quality
Value
Very efficient staff.
Which? Trusted Traders Consumer Posted on 21/02/2018 , work completed 21/02/2018
My review
Customer Service
Quality
Value
Very pleased with work carried out.
Sonya, Berkshire Posted on 21/02/2018 , work completed 21/02/2018
Knowledgeable, professional
Customer Service
Quality
Value
Professional, polite, knowledgeable prompt and tidy. Will use this firm again and recommend them to others.
Christine, Berkshire Posted on 15/03/2018 , work completed 15/03/2018
My review
Customer Service
Quality
Value
Always welcome because you know they will do a brilliant job.
Henry, Berkshire Posted on 20/02/2018 , work completed 20/02/2018
Great speedy service.
Customer Service
Quality
Value
Friendly, accommodating and speedy. Great service!
Bianca, Hampshire Posted on 26/02/2018 , work completed 26/02/2018
Great job even though it was -4
Customer Service
Quality
Value
Our new boiler was installed on a day when it was snowing and -4 outside but the guys kept going until it was all done and we had heat again. Second day was cold again and final works were finished, system flushed and radiators balanced. Very pleased with price and service.
Chris, Berkshire Posted on 28/02/2018 , work completed 28/02/2018
Brilliant Job
Customer Service
Quality
Value
Excellent service, arrived on time very clean, tidy and helpful.
Which? Trusted Traders Consumer Posted on 26/02/2018 , work completed 26/02/2018
Excellent!
Customer Service
Quality
Value
Clean, tidy, timely. Very friendly, great job.
Claire, Berkshire Posted on 12/03/2018 , work completed 12/03/2018
My review
Customer Service
Quality
Value
Excellent work & professional workers.
Susan, Berkshire Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 17/05/2018)
Thank you, Susan, for taking the time to review us. Premier Heating Solutions.
Competent
Customer Service
Quality
Value
Punctual, cheerful, competent.
G, Berkshire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 17/05/2018)
Thank you very much.
Plumbing works
Customer Service
Quality
Value
Excellent value for money very pleased with quality of workmanship.
Terry, Berkshire Posted on 13/04/2018 , work completed 13/04/2018
The trader replied (on 17/05/2018)
Thank you for the great feedback Terry.
Efficient
Customer Service
Quality
Value
A friendly and efficient service.
Bernard, Oxfordshire Posted on 05/06/2018 , work completed 05/06/2018
The trader replied (on 06/08/2018)
Thank you very much Bernard.
Excellent work
Customer Service
Quality
Value
New oil boiler installed. Arrived when expected and all work completed on time. All workers, David, Rob and Pete were very polite and considerate and explained everything clearly. Very pleased with the work carried out.
Joyce, Berkshire Posted on 20/06/2018 , work completed 20/06/2018
The trader replied (on 03/07/2018)
Thanks for the kind review, Joyce. It was a pleasure to carry out the boiler installation for you. We look forward to working with you in the future. Premier Heating Solutions.
Excellent service.
Customer Service
Quality
Value
Excellent boiler service again this year, and all as expected. Clear communication throughout and all explained very well.
Penelope, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
The trader replied (on 03/07/2018)
Thank you Penelope for your review of your boiler service and your positive feedback of your experience
Perfect service
Customer Service
Quality
Value
Great service from start to finish. Quote to fitting and having working boiler was great. Thank you.
Jonathan, Berkshire Posted on 25/06/2018 , work completed 25/06/2018
The trader replied (on 10/10/2018)
Thank you Jonathan, for your positive feedback. We have a great team who all work together in providing a great service and first class job.
Boiler service
Customer Service
Quality
Value
Always thorough service with no mess! Second-year running. Also installed by same company first-rate! Helpful with other ideas regarding the supply of hot water if changing the system. Can always be relied on for first-rate service.
Customer in Reading Posted on 23/08/2020 , work completed 20/08/2020
Usual first class service.
Customer Service
Quality
Value
Usual excellent service from Premier Heating Solutions; this time carried out by Neil. He was pleasant and very helpful when answering my queries re: setting up the timer. He was methodical, quiet and cheerful. Thank you Neil. See you next year!
Customer in Wokingham Posted on 20/10/2021 , work completed 20/10/2021