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Premier Heating Solutions Ltd

4.9

964 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

From our offices in Pangbourne, we offer a wide range of plumbing and heating services to keep your home safe, warm, and energy efficient.

From dripping taps and heating repairs to old boiler nightmares and complete system upgrades, we’ve been helping families across Berkshire and South Oxfordshire for over 17 years.

Why customers choose us:

- Same-day service available for priority customers
- Transparent, fixed pricing for all services
- 90% of breakdowns fixed on the first appointment
- Expert boiler, heat pump & AC installations
- No Fix, No Fee Guarantee for complete peace of mind
- Directly employed, fully insured engineers — never subcontractors
- Up to 15-year guarantees and 24/7 aftercare included with new boiler installations
- Tailored heat pump system design with access to the £7,500 Boiler Upgrade Scheme (BUS)
- Boiler installations in as little as 48 hours
- Flexible repayment options available

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
    • Power flushing
    • Underfloor heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • More Services

    • lpg
    • vaillant
    • worcester

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
964 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Professional experts
Customer Service
Quality
Value
Polite professional prompt hardworking reassuring helpful nothing too much trouble, craftsmen, problem solvers excellent.
Sue, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
The trader replied (on 10/10/2018)
Thanks Sue for your great feedback. We pride ourselves on the ability of our engineers to adapt the installation to solve any problems and challenges that they may face.
Performance
Customer Service
Quality
Value
Worked on time & progressively each day. Explained work being done. Pleasant, helpful & knowledgeable staff, happy to answer questions. Neat and tidy work. Cleaned up well at end of the job. Efficient and professional.
Clive, Berkshire Posted on 13/06/2018 , work completed 13/06/2018
Recommended
The trader replied (on 08/08/2018)
Thank you so much for taking the time to leave this excellent review. Our engineers are an experienced and talented team, who pride themselves on doing a first class job.
Prompt & professional
Customer Service
Quality
Value
I first used Premier Heating when they installed my new boiler. I am very satisfied with any work they have done for me & have my boiler serviced every year since. Today I had Brian come into service & he was very polite & considerate. A pleasure to have met him.
Pamela M, Berkshire Posted on 21/06/2018 , work completed 21/06/2018
Recommended
The trader replied (on 03/07/2018)
Thank you for your positive feedback Pamela. It is much appreciated. We have a great team of engineers, but it is fantastic to hear it from our customers. Premier Heating Solutions.
Prompt and professional in every way.
Customer Service
Quality
Value
Recommended. First-class in all aspects of installing new boiler and full heating system.
Roger, Berkshire Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 10/10/2018)
Hello Roger. Thank you for your kind review. We have an experienced and talented team of engineers, who pride themselves on doing a first class job.
Excellent service, professional, courteous and fast
Customer Service
Quality
Value
Reasonable quote, arrived on time and provided a thorough professional and reliable service. Removed all my old boiler components and install a completely new combi system, including the replacement of the rooftop flue, reached with scaffolding. Finished well withing the estimated time and was completely problem-free. Thoroughly recommended.
Peter Posted on 01/08/2018 , work completed 01/08/2018
Recommended
The trader replied (on 24/10/2018)
Thank you Peter for your positive feedback and leaving such an excellent review. The whole team work hard to provide a prompt & problem free installation.
Excellent service & response
Customer Service
Quality
Value
Company able to send plumber. Promptly to diagnose problem. Did interim fix, and returned three days later to install new part. Great work all left clean and tidy. Thank you.
Maureen, Berkshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 10/10/2018)
Hello Maureen. We are pleased that our engineer was able to repair your tank overflow promptly, and in a clean and tidy manner. We look forward to working with you again in the near future. Premier Heating Solutions.
High standards
Customer Service
Quality
Value
The job was completed to high standards as expected. On time, always explaining the next steps during the works. Left the house clean and tidy.
Fabrizio, Berkshire Posted on 18/09/2018 , work completed 18/09/2018
Recommended
Clean, tidy & polite
Customer Service
Quality
Value
Annual service of boiler. Clean, tidy & polite. Carried out on given time and date. Will be using the company again.
Ruth, Berkshire Posted on 04/09/2018 , work completed 04/09/2018
Recommended
Professional engineers and great service
Customer Service
Quality
Value
I had to replace my old hot-water cylinder and conventional boiler. I invited Premier Heating Solutions to my house for a quote and that was by far the most accurate and competitive among the other providers. Price and schedule agreed via email, great communication. The work was completed as per the agreed schedule, and despite some delay in delivering the new items (boiler and hot water cylinder), the two engineers managed to stay longer to make sure we had hot water for the night. The following day the work was completed with power flush and we are absolutely pleased with the final result and the service throughout the process.
Fabrizio Assennato Posted on 01/10/2018 , work completed 01/10/2018
Recommended
Excellent service
Customer Service
Quality
Value
Premier installed a complete new heating system into our house. I wouldn't hesitate in recommending them and will always be using them in the future. They were professional, very tidy, communicated well and we are extremely happy with the finish of the job. They explained everything clearly and gave a very clear quote which they stuck to. Also, all engineers very friendly and respectful, didn't mind having them in the house for days.
Nicola, Berkshire Posted on 24/09/2018 , work completed 24/09/2018
Recommended
New Grant oil boiler
Customer Service
Quality
Value
Was recommended Premier heating by a neighbour , the quote system was very impressive and everything explained clearly and easy to ask more questions along the process to clarify. The installers were excellent, very much a "can-do" attitude and worked a long day to ensure minimum inconvenience to me. Would heartily recommend them
Richard, Berkshire Posted on 11/10/2018 , work completed 11/10/2018
Recommended
Professional and considerate.
Customer Service
Quality
Value
From the initial quotation, clearly setting out the costs and options, through to the boiler installation, Premier Heating provided a very high standard of customer service and quality of work. Highly recommended.
Ruth, Berkshire Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Amiable and professional
Customer Service
Quality
Value
Great job. On time. Amiable and professional.
Darren, Berkshire Posted on 16/11/2018 , work completed 16/11/2018
Recommended
Excellent
Customer Service
Quality
Value
Arrived on time. Excellent communication, efficient and very helpful.
Gillian, Berkshire Posted on 11/12/2018 , work completed 11/12/2018
Recommended
The trader replied (on 03/02/2019)
Gillian, thank you very much for your 5* review.
Prompt and Professional
Customer Service
Quality
Value
Excellent work. Not as straightforward as thought.
Andrew, Oxfordshire Posted on 22/11/2018 , work completed 22/11/2018
Recommended
Polite and efficient.
Customer Service
Quality
Value
Very professional and courteous.
Suzanne, Berkshire Posted on 28/11/2018 , work completed 28/11/2018
Recommended
Very satisfied.
Customer Service
Quality
Value
Boiler service. Usual excellent service from reception to work being carried out. Good staff, customer relationship.
David, Oxfordshire Posted on 06/11/2018 , work completed 06/11/2018
Recommended
Work completed perfectly.
Customer Service
Quality
Value
Work completed very effectively and efficiently. It was very easy with the guys here, and they carefully explained the work to us. I would definitely recommend them.
Andrew, Berkshire Posted on 30/10/2018 , work completed 30/10/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Service of boiler. Useful advice and explanations.
Anne, Berkshire Posted on 05/11/2018 , work completed 05/11/2018
Recommended
Thank you
Customer Service
Quality
Value
Thorough diagnosis and very clear and honest explanation. Very swift action to help us ensure our heating over Christmas. Thank you.
Claire, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
The trader replied (on 31/01/2019)
Thank you Claire! So glad we could help keep you warm over Christmas.
Pleased
Customer Service
Quality
Value
Annual service, arrived on time, pleased with service.
Alison, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
The trader replied (on 31/01/2019)
Thank you very much for the 5* review Alison.
My review
Customer Service
Quality
Value
On time and clear, helpful explanation of our issue.
David, Berkshire Posted on 21/12/2018 , work completed 21/12/2018
Recommended
My review
Customer Service
Quality
Value
Very good.
Nicholas, Oxfordshire Posted on 06/12/2018 , work completed 06/12/2018
Recommended
Helpful
Customer Service
Quality
Value
Very helpful advice and service.
Sarah, Berkshire Posted on 04/01/2019 , work completed 04/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks Sarah, we appreciate the time you've taken to review us.
My review
Customer Service
Quality
Value
Quick and easy service, on time. Completed all fine.
Ian, Berkshire Posted on 07/01/2019 , work completed 07/01/2019
Recommended
The trader replied (on 31/01/2019)
Thanks for the 5* review Ian!
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.