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Endorsed by Which? Trusted Traders

Premium Heating and Plumbing Ltd

Profile thumb team photo
4.8

29 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Our well-built company is highly experienced in all counts of heating and plumbing. We have a great reputation with previous customers because of our high working standards and high technical ability. We pride ourselves in keeping this.

Why you should use us?

*We have appeared in specialist heating magazines because of our high quality work and reputation.

*All aspects of heating and plumbing work can be carried out in house in one phone call.

*We are OFTEC qualified so can work on Oil heating systems.

*We are *Worcester Bosch Gold accredited* and can offer a longer guarantee on boiler installations than most other companies.

*We are specialists in under floor heating solutions.

*We offer flexible finance and can accept other payment methods, via cheque, cash, bank transfer and card payments.

*We have office staff to take your calls or emails at our office located in Stoneleigh.

Please take a look at our reviews, which we think speak for themselves.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Electric Showers
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
29 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Prompt and Efficient installation of Boiler
Customer Service
Quality
Value
I was very impressed with their quick responses both in giving a quote and carrying out the installation. They arrived when promised and the team were pleasant, careful and enthusiastic. The back office works well too and were quick to respond on the telephone.
Phil in Warwickshire Posted on 01/06/2022 , work completed 27/05/2022
Premium Heating and Plumbing Ltd
Customer Service
Quality
Value
I would highly recommend this company. They turned up to quote for the job on the day prescribed. The quote for the work was received within two days. A date and time was agreed for the work. The engineer advised the day before what time they would arrive. The work was completed to specification and the work space was left clean and tidy.
Customer in West Midlands Posted on 30/03/2022 , work completed 24/03/2022
Upgrade central heating boiler and gas pipe.
Customer Service
Quality
Value
Excellent work - they didn't stop all day. Professional, considerate and tidy. Joe and Tommy are a credit to the firm. Left the house exactly as they found it - wouldn't have known they had been.
Ken in Warwickshire Posted on 26/03/2022 , work completed 23/03/2022
Reliable Company
Customer Service
Quality
Value
I’ve used Premium Heating for the past 3 years for Gas Safety Checks on my rented property. They also fitted a new boiler and removed the old back boiler and water tank from the property. They are reliable, professional, reasonably priced and the engineers are always polite and on time. I can’t recommend them highly enough.
Customer in West Midlands Posted on 16/02/2022 , work completed 16/02/2022
Excellent job, thank you
Customer Service
Quality
Value
From initial contact through to completion, very efficient and courteous. New central heating boiler and associated works was undertaken to the agreed schedule and budget.
Customer in Warwickshire Posted on 29/10/2021 , work completed 28/10/2021
Very professional outfit. Impressive.
Customer Service
Quality
Value
I've struggled to find reliable traders over many years, but post-lockdown it's even worse. I understand that sole traders may have lots on their plate, but is it really SO hard to say 'I'm too busy, sorry'. Instead, they promise to do things and then don't. FOUR plumbers have let me down in the last few weeks. Only ONE had the sense to say 'I'm too busy'. They even turn up to inspect and then fail to quote, which is just a waste of their time AND mine. IN TOTAL CONTRAST: Premium Heating and Plumbing answered the phone immediately. Apologised that it would be a week before they could come out due to vacations, booked an actual appointment with a time slot (8am-10am) for a boiler service, turned up on time, were polite and efficient, and whilst I'm not a gas engineer, appear to have done a thorough job, filled in the warranty card and emailed a full breakdown of the work they had done in detail - like you would get for a car service. Then offered to send a reminder appt. for the next boiler check in 12 months' time. Thoroughly professional, by far the best I have come across. They will be my first call from now on.
William in Warwickshire Posted on 08/09/2021 , work completed 08/09/2021
Trustworthy, competent and value for money
Customer Service
Quality
Value
Barry serviced our boiler. Established a good rapport. Judged him to be trustworthy, competent, reliable, helpful and completed the service appropriately. We considered the service was good value for money and promptly rang in to book a service for a family member. We have heard so much about engineers being unreliable and spinning yarns about needing new boilers when the work wasn't necessary, we were very pleased with Barry and the company that employs him. Good receptionist service too and easy booking system. Can recommend without reservation.
Margaret in Warwickshire Posted on 26/08/2021 , work completed 26/08/2021
Replacement heating system and new shower
Customer Service
Quality
Value
I contacted a total of 7 companies in my local area. Of those, Premium were quickest to provide visit/quote and their quote was also cheapest. My entire heating system needed replacing, all pipework, radiators and boiler and obviously I was expecting very significant upheaval for the 5 days installation period. The engineers, Joe & Colin are really nice guys and really expert tradesmen. On their arrival on Monday 21/6/2021 we walked through the job and explained what we wanted and through the week they kept us informed of progress and gave us options / advice when minor changes had to be made to the original plan. At the end of each working day they cleared up and vacuumed to ensure minimal disruption for us. At the end of the job the minor remedial works such as plastering around flue and re-bricking the old flue were carried out with the same professionalism as the system installation. We are very pleased with the new system and shower and would recommend Premium to anyone. Thanks again to Joe & Colin for delivering such a great job. Gerry
Gerald in Warwickshire Posted on 26/06/2021 , work completed 25/06/2021
Very Pleased
Customer Service
Quality
Value
This is the third time we have used Premium Heating and Plumbing. This time we had a gas fire removed and disposed of. We had a visit and a quote before arranging the work. The heating engineer arrived on time taking Covid measures. Without fuss, he provided a good service in removing the fire, cleaned up, and fitted a temporary good quality cover. We were very pleased with the work which was done for a reasonable price.
Customer in Warwickshire Posted on 24/06/2021 , work completed 07/05/2021
diverter valve replacement
Customer Service
Quality
Value
Friendly service efficient work. Arrived on site within time slot. Work carried out without complications. Price a bit expensive.
Duncan in Warwickshire Posted on 03/06/2021 , work completed 02/06/2021
Excellent Job
Customer Service
Quality
Value
Very noisy heating system, problem of a faulty valve quickly identified and replaced. Prompt efficient service.
Customer in Warwickshire Posted on 18/05/2021 , work completed 17/05/2021
Excellent work good value
Customer Service
Quality
Value
Premium Heating installed an underfloor electric heating system in our conservatory. Excellent job. Kept to schedule, communicated well and minor problem quickly resolved. Would use them again. Good value for money.
Alan in Worcestershire Posted on 15/04/2021 , work completed 16/03/2021
Problematic Shower
Customer Service
Quality
Value
Excellent work carried out by Premier Heating & Plumbing. Barry came to the house and accessed the problem. He discussed the proposal in detail and followed up with a written quotation. Andy arrived on the agreed date to replace the shower pump with a negative head pump and upgraded the pipework in compliance with the manufacturer's specification. Very professional, an exceptional result. Will certainly recommend the business to friends and family.
Steven in Warwickshire Posted on 09/04/2021 , work completed 06/04/2021
Great job done
Customer Service
Quality
Value
We found the team to be friendly, courteous and professional. They worked efficiently, whilst trying to accommodate our needs whilst we were at home during the work. We were kept updated on what they were doing and when. Very neat job done, all works perfectly, would highly recommend Premium Heating and Plumbing Limited
Customer in Warwickshire Posted on 23/02/2021 , work completed 22/02/2021
Well Pleased
Customer Service
Quality
Value
First time we have tried Which? Trusted Trader, and felt well pleased. We needed some plumbing work done and had put it off due to Covid. However three weeks on from our first jab we felt safer to have a stranger in our house. On 'phoning, spoke to a knowlegable and friendly person, who emailed a quote for two of the three jobs, saying they would need to see the problem before giving the third quote. Agreed to their doing the jobs a few days ahead. Job three suddenly became urgent. Premium needed only about 15 minutes to arrange to do the urgent job more quickly, without quoting. Plumber arrived on time wearing mask and sorted out the urgent problem. Friendly and professional. A few days later a second plumber arrived on time wearing a mask. Did both jobs properly. Again friendly and professional. Then we awaited invoice asking ourselves if we would receive a major bill for the unquoted emergency job. What a relief when the invoice arrived and we were charged a very fair price for the emergency part of the work. We will definately use Premium in the future, and as a result of using Which? Trusted Trader will use the site again for other types of work as well.
Customer in Warwickshire Posted on 18/02/2021 , work completed 15/02/2021
Awful company don't use.
Customer Service
Quality
Value
They charge me £60 call out Fee, gave me no feedback, when I contacted my Tenant was told they said one problem had been fixed, but Tenant said it had not solved the problem. When I contacted them, they refused to do the work that I had asked them to investigated.
Customer in West Midlands Posted on 10/02/2021 , work completed 30/11/2020
The trader replied (on 10/02/2021)
Thank you for your feedback all feedback is taken on board. I would like to say we did charge you £60 investigation fee which covered the cost of our engineer reseal around the bath screen in the main bathroom, which would normally cost more but no extra cost was passed to yourself. However we did then email you to tell you the Ensuite bathroom needed a lot of attention as a lot of work was needed and also told your tenant. From then you asked us for the cheapest quote due to lack of information, Which we responded with we cant do the work straight away due to other booking. If you was still having problems with the main bathroom which we resolved please just let us know as we would gladly go back but in regards to that we have heard nothing. If you would like to call or we can call you we are always happy to help.
Great hardworking team and top service
Customer Service
Quality
Value
We had full bathroom refurb and new boiler installation with relocation from existing bathroom to loft. Existing bathroom was stripped back to the brick, with a thorough and quality job with the fix and installation of the new bathroom. Great hardworking team who kept us informed and consulted with us throughout. Great service provided all round. Tiler/Plasterer/Carpenter used all top quality work too. We are really pleased with the outcome and quality finish. New suite was sourced via Archways bathrooms, which was all handled directly with Premium. Highly recommended!
Customer in West Midlands Posted on 09/02/2021 , work completed 05/02/2021
Supply and Install new expansion vessel and pressure relief valve on Worcester Bosch boiler.
Customer Service
Quality
Value
Original date for work was changed by company but informed beforehand and new date agreed. All work then done as agreed. Engineer was polite and very happy with the service. My boiler is seven plus years old and, other than service costs, this is the first time I have spent any money on it.
Customer in Warwickshire Posted on 20/01/2021 , work completed 20/01/2021
Installing new boiler
Customer Service
Quality
Value
Very pleased with the work done. The quote was clear and comprehensive and the price was fair. The installers arrived on time, worked efficiently and cleanly. Everything was done and completed as agreed.
Customer in Warwickshire Posted on 15/12/2020 , work completed 11/12/2020
EXCELLENT COMPANY
Customer Service
Quality
Value
Premium heating and plumbing installed a new downstairs toilet facility at the end of my kitchen, which was better than my expectations. I mark them 10 out of 10 as an excellent company. Clean, efficient, on time and on budget. All staff, including office staff, exceedingly polite and helpful. I would unhesitatingly recommend this company to anyone.
Customer in Warwickshire Posted on 09/11/2020 , work completed 09/11/2020
Faultless service.
Customer Service
Quality
Value
I cannot praise this company highly enough. They are extremely helpful, reliable, friendly, sympathetic and understanding of the needs of my elderly (90 year old) mother. The company are highly professional and their communication with us is excellent. We have used the company several times and cannot fault them.
Customer in West Midlands Posted on 19/10/2020 , work completed 19/10/2020
New central heating system
Customer Service
Quality
Value
Work completed to a high standard within agreed timescale. No damage to decor. No issues arising from the installation of new boiler and radiators. Very clean workers working around occupants. Barrie keen to deliver professional service and very experienced giving advice and guidance.
Customer in West Midlands Posted on 18/10/2020 , work completed 15/10/2020
Replacement Tap
Prompt response to our request to replace leaking tap. Work completed quickly and efficiently. Professional service.
Customer in West Midlands Posted on 06/10/2020 (Reviewer did not use service)
Boiler service
Customer Service
Quality
Value
The work was done exactly on time, and done well and efficiently. I have no hesitation in recommending this firm.
Customer in West Midlands Posted on 01/10/2020 , work completed 30/09/2020
Highly recommended
Customer Service
Quality
Value
Very impressed with this company. We used them for an oil tank connection and boiler service. Well organised, great communications, punctual and did the work to the agreed fair price and to a high standard. Will definitely use again!
Customer in Warwickshire Posted on 21/07/2020 , work completed 20/07/2020
Worcester Bosch Boiler replacement
Customer Service
Quality
Value
The two engineers Pete and Joe completed the boiler change in one day working hard and professionally. This involved removing old pump from airing cupboard and old header tank from roof space. They wore face masks at all times and protected our carpets.
Customer in Warwickshire Posted on 14/07/2020 , work completed 07/07/2020
Quality and Responsive Workmanship
Customer Service
Quality
Value
One of many boiler services and gas checks with a Gar Certificate
Ann J Posted on 02/03/2020 , work completed 02/03/2020
New Kitchen Tap
Customer Service
Quality
Value
Fitting a new kitchen tap
Vin French Posted on 13/02/2020 , work completed 13/02/2020
Happy customer
Customer Service
Quality
Value
First I selected them as preferred team to replace my bathroom and because the work was of high quality undertaken by a professional team I subsequently asked them to quote to replace my gas boiler. Both contracts were carried out on time and within budget
JEdwards Posted on 06/02/2020 , work completed 06/02/2020
Premium heating and plumbing
Customer Service
Quality
Value
Underfloor heating and complete pipe work all around the house including hot water tank, fantastic company and people to work with, Barrie the owner is very helpful, I would recommend .
Aspi Mobed Posted on 10/01/2020 , work completed 10/01/2020