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Prime Boilers Ltd

4.9

6 Reviews

About

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What we do

  • Boiler, central heating and gas engineers

  • Heating contractors

Customer reviews

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4.9
6 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
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Rapid response.
Customer Service
Quality
Value
Prime Boilers Ltd. My 20yr + boiler finally gave up, so a replacement was necessary. My insurers engaged Daniel to survey and he arrived the same day. As it was mid Feb. I expected at least 2wks. for a slot. The job was complete within 2 days!. Ryan arrived early on the day of installation and within no time, work was underway. The team were fantastic; friendly and clearly expert in their field. The whole procedure was carried out with minimal disruption with both carrying out their respective tasks to get the job done in an impressively short time. The system was thoroughly tested with no need for adjustment. Before leaving, Daniel clearly explained the system and servicing procedures and left contact information in the event of any questions arising. The system has been running perfectly. Couldn't be happier, now with peace of mind. Thanks Daniel and Ryan.
Customer in Berkshire Posted on 10/02/2024 , work completed 09/02/2024
Excellent boiler replacement and water cylinder fitted
Customer Service
Quality
Value
Daniel originally came for a boiler service and identified our boiler as very unsafe and needing replacing. Daniel quickly provided us with a quote for a new one and was able to turn this around really quickly for us. We needed our old boiler and water tanks removed and a whole new system installed into the loft. Daniel was incredibly thorough and did an excellent job both during fitment and also aftercare. We are so pleased with the quality of work and couldn’t recommend him more.
Customer in Surrey Posted on 25/10/2023 , work completed 05/10/2023
Combi boiler fitted
Customer Service
Quality
Value
New boiler fitted in loft, requiring old cylinder and water tank to be removed from loft space, work carried out in a very professional manner, very clean and tidy work and cleaned up all debris when finished. Will most definitely be using them again and would highly recommend.
Customer in Surrey Posted on 28/07/2023 , work completed 28/06/2023
Endorsement reference
Customer Service
Quality
Value
Prime Boiler has been reliable over the years, completing various jobs for me from small to big ones. Happy to recommend to anyone who needs problems solved.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 23/08/2022
Endorsement reference
Customer Service
Quality
Value
Had a new boiler fitted they got on with the job no mess left when they had finished explained how it worked very pleased with them and my new boiler.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 23/11/2022
Endorsement reference
Customer Service
Quality
Value
After 15 years our Worcester Bosch Ri24 boiler broke down. Desperate for a hot shower and knowing that winter was coming, we called up or messaged a number of plumbers in the Guildford area and Daniel from Prime Boilers Ltd was the only one who responded properly and swiftly. He came round the next day to check the boiler (free of charge). We had the option of either replacing the parts or going with a new boiler with a ten year warranty. I asked him a number of questions relating to either installing a new combi boiler or replacing the parts on the old boiler (about fifty percent of the price of replacing the new boiler). After about a day or two of deliberation, my wife and I decided to replace the boiler. For a good price, Ryan from Prime Boilers Ltd came over to replace the Worcester Bosch Ri24 with a newer model, flushed the system, used an inhibitor and cleaning liquid to clean out the system, tested the heating and radiators and installed a filter to protect the boiler system from debris and dirt. Ryan cleaned up and made sure to leave nothing behind. The entire job took several couple of hours but was completed on the day. Several weeks later I received a 10 year warranty from Worcester Bosch. Overall, a very friendly, professional and honest service from Ryan and Daniel. They explained things in a very coherent way, answered any questions I had and even showed me things about the heating system in the house that I didn't know. I would not hesitate to recommend Prime Boilers Ltd if you're looking for reliable, professional and honest plumbers/gas safe engineers within the Guildford area.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 22/06/2022