Endorsed by Which?

Priority Stairlifts

5.0

106 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
106 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Stairlift installation
Customer Service
Quality
Value
From the moment we spoke to Sarah at Priority Stairlifts we felt at ease. We have received excellent and friendly service. Josh installed the stairlift and was pleasant, polite and explained the instructions very clearly. Very professional. We would definitely recommend Priority Stairlifts.
Customer in Posted on 12/07/2024 , work completed 24/06/2024
Great service
Customer Service
Quality
Value
My parents stairlift broke down one evening..my Mum rang the next day and thankfully a lovely young man called josh was sent over within the hour..very polite and certainly knowledgable about his job..He fixed the stairlift there & then and ordered a new one..as it was BH they couldn't fit the new one until the folliwing week but no problem at all..as the old one held out..josh is a very polite and professional young man and an absolute asset to the company..can't thank the company enough as my parent rely on the stairlift so much..Many thanks for Fantastic service..
Customer in Derbyshire Posted on 09/06/2024 , work completed 29/05/2024
The trader replied (on 20/06/2024)
Thank you so much for your fantastic review, it's been our absolute pleasure to be able to help you. Sarah, Jon and Josh x
Curved Stairift stallation
Customer Service
Quality
Value
Very pleased with our stairlift. The initial survey and discussion was clear and covered all our concerns. A date for installation was set a week ahead. On the day the installer turned up on time and completed the installation efficiently with no mess and explained everything we needed to know. The aftercare visit was appreciated.
Customer in Derbyshire Posted on 08/06/2024 , work completed 03/06/2024
The trader replied (on 20/06/2024)
Thank you for your lovely review. We really appreciate you taking the time to leave it for us. Sarah, Jon and Josh x
Curved stairlift fitted highly recommended
Customer Service
Quality
Value
This is the second time we have used this company after such fantastic service the first time. You don't feel that their objective is to sell you a product it is more to help and advise. From initial assessment to stairlift being fitted within a week, the service we received was amazing. The stairlift was exactly what we needed to make life so much easier for us. Price was very competitive and you don't just receive a product it is the advice and support which is priceless. Thank you so much a pleasure to deal with and highly recommended.
Customer in Nottinghamshire Posted on 16/05/2024 , work completed 16/05/2024
The trader replied (on 20/06/2024)
Thank you so much for taking the time to do such a lovely review. It's been our pleasure, Sarah, Jon and Josh x
Stair Lift Installation
Customer Service
Quality
Value
Work carried out to a standard I would expect and done to my complete satisfaction. I would certainly recommend Priority Stairlifts to do a 1st class job.
Customer in Nottinghamshire Posted on 20/02/2024 , work completed 20/02/2024
The trader replied (on 20/06/2024)
Thank you for your review! It's been an absolute pleasure. Sarah, Jon and Josh x
Excellent service
Customer Service
Quality
Value
From the initial contact through to the end result, we were very impressed with the friendly and efficient service we received. Sarah who did the measurements and gave advice was absolutely lovely and the installation by Josh was again very good. Highly recommend this company for a stairlift.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
The trader replied (on 20/06/2024)
Thank you so much for taking the time to do such a lovely review. Sarah, Jon and Josh x
Great Job
Customer Service
Quality
Value
Really happy with the service, proficient, helpful and so friendly. Took the time to discuss it all with us.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 02/10/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do such a lovely review. Sarah, Jon and Josh x
100 percent satisfied
Customer Service
Quality
Value
They were absolutely fantastic. Called the firm and the lady took my call while she was on holiday. Great customer service. Work was completed within 2 hours, no mess was left.
Which? Trusted Traders Consumer Posted on 07/09/2023 , work completed 05/09/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to leave a review for us. Sarah, Jon and Josh x
Installation of a stairlift
Customer Service
Quality
Value
They were very approachable, clear with quote, very good engineer when he arrived , clean and tidy with a good follow up the day after .
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 17/08/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do a review for us. Sarah, Jon and Josh x
Excellent service
Customer Service
Quality
Value
We asked Priority Stairlifts to provide a quote for installing a stairlift in our home. Sarah came within two days of our request to view the stairs, take measurements and explain the options. She was friendly, courteous and not pushy. We agreed to buy a reconditioned model. The price was very reasonable. To our amazement she called to say it would be fitted the next day. The installer Josh came on time fitted the stairlift and explained clearly how worked. He too was friendly and courteous and left no mess. I couldn't rate them highly enough.
Helen in Derbyshire Posted on 11/08/2023 , work completed 08/08/2023
The trader replied (on 20/06/2024)
Thank you so much for taking the time to leave such a thorough review. We really appreciate it. Sarah, Jon and Josh x