Endorsed by Which?

Priority Stairlifts

5.0

116 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
116 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Friendly. Professional. And efficient. Brilliant actually.
Customer Service
Quality
Value
I needed a lift in quickly for my mum post hip replacement surgery. Sarah responded quickly, was able to do a site visit around my availability. And fit the stairlift the following week. The fitter was lovely, quiet, thorough (and hoovered up when he’d done!). In all it was a really good experience, which is exactly what you need when under pressure. Sarah visited mum after the lift was in, to make sure everything was ok, and turned up to that appointment with flowers for mum. 5stars. Thank you.
Customer in Derbyshire Posted on 14/04/2025 , work completed 11/04/2025
Excellent service
Customer Service
Quality
Value
Our experience from start to finish was excellent. Sarah gave us all the information we needed in a friendly but professional way. The installation was completed in a matter of days by Tommy who was equally efficient and pleasant. I would definitely recommend this company.
Customer in Derbyshire Posted on 26/03/2025 , work completed 26/03/2025
Excellent quality and professionalism.
Customer Service
Quality
Value
It was a delight to be customer of Priority Stairlifts. Sarah and Josh were very friendly, professional and kept us informed throughout the installation. All of our questions were answered in a courteous and helpful manner. Nothing was to much trouble. Their after sales customer service is sublime and second to none. Thank you.
Customer in Derbyshire Posted on 06/03/2025 , work completed 26/02/2025
Priority Stairlifts Services Ltd Installation
Customer Service
Quality
Value
I had a stairlift installed on 18.02.25. It was installed within 1 hour of the installer arriving. It was installed in a courteous and professional manner. The work was done as per agreed budget and schedule. Nothing was too much trouble for the company. The company representative was a lovely bubbly lady called Sarah. She explained everything concerning a stairlift. She has followed up with a lovely visit to drop off a lovely bunch of flowers and a box of chocolates. I haven't had anything go wrong. I would recommend Priority Stairlifts 100%
Customer in Derbyshire Posted on 18/02/2025 , work completed 11/02/2025
Good workmanship
Customer Service
Quality
Value
Good workmanship, he explained everything well. I had a go on it up and down the stairs, really happy with it and works okay. Thank you.
Which? Trusted Traders Consumer Posted on 12/02/2025 , work completed 05/02/2025
Will it Fit?
Customer Service
Quality
Value
Reached the point of pain versus stubbornness and decided to buy stairlifts. I chose Priority following good reports from a relative. I'm not going to say more than if you want a masterclass in how a business should perform - then this is it. The installation was like watching an artist at work. And, yes the chair did fit my narrow stairs. Totally happy experience.
Customer in Nottinghamshire Posted on 18/01/2025 , work completed 17/01/2025
Stairlift Installation
Customer Service
Quality
Value
Sarah was prompt she gave us all available options and information. We were then left to discuss with the family on what we wanted. Once the order was placed we were kept informed at all stages which happened quickly. The engineer arrived on time and was friendly and informative. On completion of the installation everywhere was cleaned up and he gave me a demonstration on working the lift and handbook We are highly satisfied with the service we received.
Customer in Nottinghamshire Posted on 10/11/2024 , work completed 28/10/2024
Stairlift Fitted
Customer Service
Quality
Value
Work carried out very quickly and professionally. Happy with process from start to finish. Would highly recommend.
Customer in Nottinghamshire Posted on 10/10/2024 , work completed 04/10/2024
Excellent Service Throughout
Customer Service
Quality
Value
My 93 year old independent mum had a stairlift fitted today and the whole process has been excellent. Initial enquiry was with Sarah who made an appointment to visit my mum, she measured up, chatted about what mum needed and wanted, listened and then advised on a re-conditioned stairlift and gave a price there and then. No pressure to buy, she left and followed up with a written quote a few days later. Once we had decided to go ahead we called Sarah and she booked us in straight away and in less then a week. Josh called in advance on the day and was excellent in installation, showing my mum and me how to use the stair lift. He was quick, professional and no mess. Highly recommend this company.
Customer in Derbyshire Posted on 08/10/2024 , work completed 08/10/2024
Stair Lift Fitted
Customer Service
Quality
Value
From the start Priority Stairlifts were friendly and professional, we were put at ease straight away. There was no pressure selling just pleasant knowledgeable discussion. We were so comfortable we did not look anywhere else. It was fitted a few days after we placed the order. The young gentleman fitted it quickly and neatly. No mess. Now we use it all the time.
Customer in Nottinghamshire Posted on 09/08/2024 , work completed 05/08/2024