Endorsed by Which?

Priority Stairlifts

5.0

105 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
105 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service
Customer Service
Quality
Value
My parents stairlift broke down one evening..my Mum rang the next day and thankfully a lovely young man called josh was sent over within the hour..very polite and certainly knowledgable about his job..He fixed the stairlift there & then and ordered a new one..as it was BH they couldn't fit the new one until the folliwing week but no problem at all..as the old one held out..josh is a very polite and professional young man and an absolute asset to the company..can't thank the company enough as my parent rely on the stairlift so much..Many thanks for Fantastic service..
Customer in Derbyshire Posted on 09/06/2024 , work completed 29/05/2024
Curved Stairift stallation
Customer Service
Quality
Value
Very pleased with our stairlift. The initial survey and discussion was clear and covered all our concerns. A date for installation was set a week ahead. On the day the installer turned up on time and completed the installation efficiently with no mess and explained everything we needed to know. The aftercare visit was appreciated.
Customer in Derbyshire Posted on 08/06/2024 , work completed 03/06/2024
Curved stairlift fitted highly recommended
Customer Service
Quality
Value
This is the second time we have used this company after such fantastic service the first time. You don't feel that their objective is to sell you a product it is more to help and advise. From initial assessment to stairlift being fitted within a week, the service we received was amazing. The stairlift was exactly what we needed to make life so much easier for us. Price was very competitive and you don't just receive a product it is the advice and support which is priceless. Thank you so much a pleasure to deal with and highly recommended.
Customer in Nottinghamshire Posted on 16/05/2024 , work completed 16/05/2024
Stair Lift Installation
Customer Service
Quality
Value
Work carried out to a standard I would expect and done to my complete satisfaction. I would certainly recommend Priority Stairlifts to do a 1st class job.
Customer in Nottinghamshire Posted on 20/02/2024 , work completed 20/02/2024
Excellent service
Customer Service
Quality
Value
From the initial contact through to the end result, we were very impressed with the friendly and efficient service we received. Sarah who did the measurements and gave advice was absolutely lovely and the installation by Josh was again very good. Highly recommend this company for a stairlift.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
Great Job
Customer Service
Quality
Value
Really happy with the service, proficient, helpful and so friendly. Took the time to discuss it all with us.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 02/10/2023
100 percent satisfied
Customer Service
Quality
Value
They were absolutely fantastic. Called the firm and the lady took my call while she was on holiday. Great customer service. Work was completed within 2 hours, no mess was left.
Which? Trusted Traders Consumer Posted on 07/09/2023 , work completed 05/09/2023
Installation of a stairlift
Customer Service
Quality
Value
They were very approachable, clear with quote, very good engineer when he arrived , clean and tidy with a good follow up the day after .
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 17/08/2023
Excellent service
Customer Service
Quality
Value
We asked Priority Stairlifts to provide a quote for installing a stairlift in our home. Sarah came within two days of our request to view the stairs, take measurements and explain the options. She was friendly, courteous and not pushy. We agreed to buy a reconditioned model. The price was very reasonable. To our amazement she called to say it would be fitted the next day. The installer Josh came on time fitted the stairlift and explained clearly how worked. He too was friendly and courteous and left no mess. I couldn't rate them highly enough.
Helen in Derbyshire Posted on 11/08/2023 , work completed 08/08/2023
New stairlift
Customer Service
Quality
Value
From the word go I couldn't have asked for better treatment, the lady named Sarah visited my property and was a lovely, caring person. The workmen who visited my property were excellent, can't praise everyone enough
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 02/08/2023