Priority Stairlifts

I wanted a stairlift for my husband and was recommended by a friend to get in touch with Priority Stairlifts. So glad I did. They were brilliant from start to finish. Sarah called the next day after making a telephone call to them and explained the easiest and cheapest option. It meant altering the top stair tread which my son in law did for me and this enabled us to have a straight rail installed. She was so patient with my husband as well and explained everything to him and how much safer he would be. He had been quite stubborn saying he did not need one - a man thing obviously!! There was no pressure at all but I knew at once I would be happy to let them fit a stairlift for us. Another phone call to Sarah to say we were ready and within 3 days Josh came along and fitted the stairlift very quickly and efficiently. He then very patiently explained to my husband how it worked and spent time showing him how to go up and down again. So one stubborn man is now a happy man. Thank you Priority Stairlifts.

Needing a stairlift as a matter of urgency due to riskiness of partner using stairs, contacted company on 12th May; appointment made by Sarah for following day at which possibilities discussed, price quoted and accepted and an installation date agreed for the 14th pm. Excellent communication throughout between installers and us. Plus an alternative idea for partner to use the top two stairs which had caused him problems. Plus, a telephone call the morning following installation to check that we had managed to use the stairlift on our own the previous evening. I never expected to get something installed so quickly and it has reduced the level of worry for me and my partner considerably.

Excellent Company. Sarah visited me on a Friday, explained the options and left a quotation with me. There was no pressure or hard sell. I placed the order the following Tuesday and the lift was fitted on the Thursday. Josh arrived on time to fit the lift. He demonstrated the use of the lift and advised me to contact them with any query or problem. Great service

I had a stairlift supplied and fitted by this firm & cannot praise them enough . From my first call to make enquiries about stairlifts through to the final installation, all the staff that I had dealt with were polite , respectful and patient with my wife and I , even though some of the questions may have seemed a bit daft . They could not do enough to make sure my wife and I were happy with all the information and service . All I can say is WELL DONE TO JOHN , SARA AND JOSH for the excellent JOB .

Josh came to fit my stairlift, he was very polite and knowledgeable. Took him 2 hours and he explained how to use it and cleaned up after him . I am very pleased with the work he did .I would use this company again .Also I would recommend them to my friends.

I needed a lift in quickly for my mum post hip replacement surgery. Sarah responded quickly, was able to do a site visit around my availability. And fit the stairlift the following week. The fitter was lovely, quiet, thorough (and hoovered up when he’d done!). In all it was a really good experience, which is exactly what you need when under pressure. Sarah visited mum after the lift was in, to make sure everything was ok, and turned up to that appointment with flowers for mum. 5stars. Thank you.

Our experience from start to finish was excellent. Sarah gave us all the information we needed in a friendly but professional way. The installation was completed in a matter of days by Tommy who was equally efficient and pleasant. I would definitely recommend this company.

It was a delight to be customer of Priority Stairlifts. Sarah and Josh were very friendly, professional and kept us informed throughout the installation. All of our questions were answered in a courteous and helpful manner. Nothing was to much trouble. Their after sales customer service is sublime and second to none. Thank you.

I had a stairlift installed on 18.02.25. It was installed within 1 hour of the installer arriving. It was installed in a courteous and professional manner. The work was done as per agreed budget and schedule. Nothing was too much trouble for the company. The company representative was a lovely bubbly lady called Sarah. She explained everything concerning a stairlift. She has followed up with a lovely visit to drop off a lovely bunch of flowers and a box of chocolates. I haven't had anything go wrong. I would recommend Priority Stairlifts 100%