Endorsed by Which?

Priority Stairlifts

5.0

118 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
118 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Priority Stairlifts
Customer Service
Quality
Value
I had a stairlift supplied and fitted by this firm & cannot praise them enough . From my first call to make enquiries about stairlifts through to the final installation, all the staff that I had dealt with were polite , respectful and patient with my wife and I , even though some of the questions may have seemed a bit daft . They could not do enough to make sure my wife and I were happy with all the information and service . All I can say is WELL DONE TO JOHN , SARA AND JOSH for the excellent JOB .
Customer in Derbyshire Posted on 07/05/2025 , work completed 09/04/2025
Stairlift fitted
Customer Service
Quality
Value
Josh came to fit my stairlift, he was very polite and knowledgeable. Took him 2 hours and he explained how to use it and cleaned up after him . I am very pleased with the work he did .I would use this company again .Also I would recommend them to my friends.
Customer in Derby Posted on 06/05/2025 , work completed 06/05/2025
Friendly. Professional. And efficient. Brilliant actually.
Customer Service
Quality
Value
I needed a lift in quickly for my mum post hip replacement surgery. Sarah responded quickly, was able to do a site visit around my availability. And fit the stairlift the following week. The fitter was lovely, quiet, thorough (and hoovered up when he’d done!). In all it was a really good experience, which is exactly what you need when under pressure. Sarah visited mum after the lift was in, to make sure everything was ok, and turned up to that appointment with flowers for mum. 5stars. Thank you.
Customer in Derbyshire Posted on 14/04/2025 , work completed 11/04/2025
Excellent service
Customer Service
Quality
Value
Our experience from start to finish was excellent. Sarah gave us all the information we needed in a friendly but professional way. The installation was completed in a matter of days by Tommy who was equally efficient and pleasant. I would definitely recommend this company.
Customer in Derbyshire Posted on 26/03/2025 , work completed 26/03/2025
Excellent quality and professionalism.
Customer Service
Quality
Value
It was a delight to be customer of Priority Stairlifts. Sarah and Josh were very friendly, professional and kept us informed throughout the installation. All of our questions were answered in a courteous and helpful manner. Nothing was to much trouble. Their after sales customer service is sublime and second to none. Thank you.
Customer in Derbyshire Posted on 06/03/2025 , work completed 26/02/2025
Priority Stairlifts Services Ltd Installation
Customer Service
Quality
Value
I had a stairlift installed on 18.02.25. It was installed within 1 hour of the installer arriving. It was installed in a courteous and professional manner. The work was done as per agreed budget and schedule. Nothing was too much trouble for the company. The company representative was a lovely bubbly lady called Sarah. She explained everything concerning a stairlift. She has followed up with a lovely visit to drop off a lovely bunch of flowers and a box of chocolates. I haven't had anything go wrong. I would recommend Priority Stairlifts 100%
Customer in Derbyshire Posted on 18/02/2025 , work completed 11/02/2025
Good workmanship
Customer Service
Quality
Value
Good workmanship, he explained everything well. I had a go on it up and down the stairs, really happy with it and works okay. Thank you.
Which? Trusted Traders Consumer Posted on 12/02/2025 , work completed 05/02/2025
Will it Fit?
Customer Service
Quality
Value
Reached the point of pain versus stubbornness and decided to buy stairlifts. I chose Priority following good reports from a relative. I'm not going to say more than if you want a masterclass in how a business should perform - then this is it. The installation was like watching an artist at work. And, yes the chair did fit my narrow stairs. Totally happy experience.
Customer in Nottinghamshire Posted on 18/01/2025 , work completed 17/01/2025
Stairlift Installation
Customer Service
Quality
Value
Sarah was prompt she gave us all available options and information. We were then left to discuss with the family on what we wanted. Once the order was placed we were kept informed at all stages which happened quickly. The engineer arrived on time and was friendly and informative. On completion of the installation everywhere was cleaned up and he gave me a demonstration on working the lift and handbook We are highly satisfied with the service we received.
Customer in Nottinghamshire Posted on 10/11/2024 , work completed 28/10/2024
Stairlift Fitted
Customer Service
Quality
Value
Work carried out very quickly and professionally. Happy with process from start to finish. Would highly recommend.
Customer in Nottinghamshire Posted on 10/10/2024 , work completed 04/10/2024