Endorsed by Which?

Priority Stairlifts

5.0

109 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
109 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Stairlift Fitted
Customer Service
Quality
Value
Work carried out very quickly and professionally. Happy with process from start to finish. Would highly recommend.
Customer in Nottinghamshire Posted on 10/10/2024 , work completed 04/10/2024
Excellent Service Throughout
Customer Service
Quality
Value
My 93 year old independent mum had a stairlift fitted today and the whole process has been excellent. Initial enquiry was with Sarah who made an appointment to visit my mum, she measured up, chatted about what mum needed and wanted, listened and then advised on a re-conditioned stairlift and gave a price there and then. No pressure to buy, she left and followed up with a written quote a few days later. Once we had decided to go ahead we called Sarah and she booked us in straight away and in less then a week. Josh called in advance on the day and was excellent in installation, showing my mum and me how to use the stair lift. He was quick, professional and no mess. Highly recommend this company.
Customer in Derbyshire Posted on 08/10/2024 , work completed 08/10/2024
Stair Lift Fitted
Customer Service
Quality
Value
From the start Priority Stairlifts were friendly and professional, we were put at ease straight away. There was no pressure selling just pleasant knowledgeable discussion. We were so comfortable we did not look anywhere else. It was fitted a few days after we placed the order. The young gentleman fitted it quickly and neatly. No mess. Now we use it all the time.
Customer in Nottinghamshire Posted on 09/08/2024 , work completed 05/08/2024
Stairlift installation
Customer Service
Quality
Value
From the moment we spoke to Sarah at Priority Stairlifts we felt at ease. We have received excellent and friendly service. Josh installed the stairlift and was pleasant, polite and explained the instructions very clearly. Very professional. We would definitely recommend Priority Stairlifts.
Customer in Posted on 12/07/2024 , work completed 24/06/2024
Great service
Customer Service
Quality
Value
My parents stairlift broke down one evening..my Mum rang the next day and thankfully a lovely young man called josh was sent over within the hour..very polite and certainly knowledgable about his job..He fixed the stairlift there & then and ordered a new one..as it was BH they couldn't fit the new one until the folliwing week but no problem at all..as the old one held out..josh is a very polite and professional young man and an absolute asset to the company..can't thank the company enough as my parent rely on the stairlift so much..Many thanks for Fantastic service..
Customer in Derbyshire Posted on 09/06/2024 , work completed 29/05/2024
The trader replied (on 20/06/2024)
Thank you so much for your fantastic review, it's been our absolute pleasure to be able to help you. Sarah, Jon and Josh x
Curved Stairift stallation
Customer Service
Quality
Value
Very pleased with our stairlift. The initial survey and discussion was clear and covered all our concerns. A date for installation was set a week ahead. On the day the installer turned up on time and completed the installation efficiently with no mess and explained everything we needed to know. The aftercare visit was appreciated.
Customer in Derbyshire Posted on 08/06/2024 , work completed 03/06/2024
The trader replied (on 20/06/2024)
Thank you for your lovely review. We really appreciate you taking the time to leave it for us. Sarah, Jon and Josh x
Curved stairlift fitted highly recommended
Customer Service
Quality
Value
This is the second time we have used this company after such fantastic service the first time. You don't feel that their objective is to sell you a product it is more to help and advise. From initial assessment to stairlift being fitted within a week, the service we received was amazing. The stairlift was exactly what we needed to make life so much easier for us. Price was very competitive and you don't just receive a product it is the advice and support which is priceless. Thank you so much a pleasure to deal with and highly recommended.
Customer in Nottinghamshire Posted on 16/05/2024 , work completed 16/05/2024
The trader replied (on 20/06/2024)
Thank you so much for taking the time to do such a lovely review. It's been our pleasure, Sarah, Jon and Josh x
Stair Lift Installation
Customer Service
Quality
Value
Work carried out to a standard I would expect and done to my complete satisfaction. I would certainly recommend Priority Stairlifts to do a 1st class job.
Customer in Nottinghamshire Posted on 20/02/2024 , work completed 20/02/2024
The trader replied (on 20/06/2024)
Thank you for your review! It's been an absolute pleasure. Sarah, Jon and Josh x
Excellent service
Customer Service
Quality
Value
From the initial contact through to the end result, we were very impressed with the friendly and efficient service we received. Sarah who did the measurements and gave advice was absolutely lovely and the installation by Josh was again very good. Highly recommend this company for a stairlift.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
The trader replied (on 20/06/2024)
Thank you so much for taking the time to do such a lovely review. Sarah, Jon and Josh x
Great Job
Customer Service
Quality
Value
Really happy with the service, proficient, helpful and so friendly. Took the time to discuss it all with us.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 02/10/2023
The trader replied (on 20/06/2024)
Thank you for taking the time to do such a lovely review. Sarah, Jon and Josh x