Endorsed by Which?

Priority Stairlifts

5.0

102 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Derbyshire, Chesterfield, Mansfield and Nottingham.

Based in the East Midlands, we are small, family company offering a wide range of products and services relating to all aspects of the stairlift industry. With over 18 years’ experience, we install, repair and maintain all types of straight and curved stairlifts and are extremely proud of our outstanding customer service and after-sales care.

We are also extremely proud to be working with a number of council-run rehabilitation wards enabling their patients to stay in their own home comfortably and safely. Whether you require a new installation, reconditioned stairlift, servicing, repair of an existing stairlift, or even short term rental, we will work with you to ensure we meet your individual needs and budget. We are also proud members of the Checkatrade, Derbyshire Trusted Traders and Age UK. The idea of deciding which stairlift is right for you, and having it fitted, can be a daunting one - we promise to help and reassure you every step of the way.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • stairlift servicing
    • stairlift repairs
    • stairlift installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
102 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Stair Lift Installation
Customer Service
Quality
Value
Work carried out to a standard I would expect and done to my complete satisfaction. I would certainly recommend Priority Stairlifts to do a 1st class job.
Customer in Nottinghamshire Posted on 20/02/2024 , work completed 20/02/2024
Excellent service
Customer Service
Quality
Value
From the initial contact through to the end result, we were very impressed with the friendly and efficient service we received. Sarah who did the measurements and gave advice was absolutely lovely and the installation by Josh was again very good. Highly recommend this company for a stairlift.
Customer in Derbyshire Posted on 25/10/2023 , work completed 25/10/2023
Great Job
Customer Service
Quality
Value
Really happy with the service, proficient, helpful and so friendly. Took the time to discuss it all with us.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 02/10/2023
100 percent satisfied
Customer Service
Quality
Value
They were absolutely fantastic. Called the firm and the lady took my call while she was on holiday. Great customer service. Work was completed within 2 hours, no mess was left.
Which? Trusted Traders Consumer Posted on 07/09/2023 , work completed 05/09/2023
Installation of a stairlift
Customer Service
Quality
Value
They were very approachable, clear with quote, very good engineer when he arrived , clean and tidy with a good follow up the day after .
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 17/08/2023
Excellent service
Customer Service
Quality
Value
We asked Priority Stairlifts to provide a quote for installing a stairlift in our home. Sarah came within two days of our request to view the stairs, take measurements and explain the options. She was friendly, courteous and not pushy. We agreed to buy a reconditioned model. The price was very reasonable. To our amazement she called to say it would be fitted the next day. The installer Josh came on time fitted the stairlift and explained clearly how worked. He too was friendly and courteous and left no mess. I couldn't rate them highly enough.
Helen in Derbyshire Posted on 11/08/2023 , work completed 08/08/2023
New stairlift
Customer Service
Quality
Value
From the word go I couldn't have asked for better treatment, the lady named Sarah visited my property and was a lovely, caring person. The workmen who visited my property were excellent, can't praise everyone enough
Which? Trusted Traders Consumer Posted on 09/08/2023 , work completed 02/08/2023
Mobility instillation
From the time we asked for a quote, until the end of the installation communication was first class. Nothing was too much problem. As for the Stairlift installation the tradesman was very polite and a clean worker. On completion he explained everything precisely and clearly. Would recommend this business very highly.
Customer in Nottinghamshire Posted on 28/07/2023 (Reviewer did not use service)
New stairlift
Customer Service
Quality
Value
Very friendly workmen, excellent installation finished quickly with no problems, everything went smoothly.
Which? Trusted Traders Consumer Posted on 05/07/2023 , work completed 27/06/2023
Definitely recommend
Customer Service
Quality
Value
Was really impressed from start to finish with my experience. Would definitely recommend and Sarah was a star, not pushy, very helpful and a lovely lady. Fitting was quite quick and hassle free by the nice guy that came.
Customer in Nottinghamshire Posted on 11/05/2023 , work completed 09/05/2023