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Pro-Door Ltd

4.9

59 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

At PRO-DOOR Ltd, we are a family ran business covering the Forest of Dean, Gloucestershire, and surrounding counties for over 20 years.

We specialise in the supply, installation, repairs, and maintenance of a comprehensive range of Industrial garage Doors, Garage Doors, Front Doors, and Awnings.

At PRO-DOOR, we understand the importance of convenience and flexibility of the products and services that we supply.

Our keen eye for detail & design, alongside our friendly advice, ensures that every customer gets the service they deserve!

Our highly skilled and experienced engineers work alongside our knowledgeable office staff, ensuring that all our customers individual needs and requirements are met from start to finish!

Whether you need a new product, or to repair existing equipment, look no further, at PRO-DOOR we deliver!

What we do

  • Garage door repairs and installation

  • Doors

    • Fire doors
    • ​Aluminium doors
    • Composite doors
    • Door repairs
    • Front door
    • Timber doors
  • Garage related services

  • More Services

    • roller shutters
    • sectional over head door
    • up and over door

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Pro Door. Electric doors fitted to my garage with the removal of the old doors. Survey completed prior, doors ordered, and were delivered and fitted.
Customer Service
Quality
Value
I have used Pro Door for over 20 years both at home and at work. The doors are of quality, and the fitters do an excellent job. Highly recommended.
Customer in Gloucestershire Posted on 06/09/2023 , work completed 02/08/2023
The trader replied (on 07/12/2023)
Thank you for taking the time to leaving a review. It is lovely to hear that you have been a customer of Pro-Door Ltd for over 20 years and we look forward to continuing to work with you in the future!!
First class service
Customer Service
Quality
Value
We just had a new Hormann Rollmatic 2 garage door and side door fitted to our detached garage. Absolutely delighted with the result. Pro-Door were first class throughout the whole process from going to the showroom and discussing options and getting a quote from Liz, through to installation. The work carried out by Dan and his team was exceptional. I'm a retired engineer and was really impressed the care and attention taken by Dan to ensure everything was square and centered - the doors look absolutely fantastic. He also made sure I was a completely happy with the work as it progressed and the crew were a pleasure to deal with, making sure everything was tidied-up at the end. I would not hesitate to recommend Pro-door and am very happy we selected them for this work. I can affirm I have no commercial or any other interest in this company.
Customer in Gloucestershire Posted on 05/08/2023 , work completed 04/08/2023
Pro door. Great service
Customer Service
Quality
Value
Pro door were a pleasure to deal with. The office were clear and communicative and kept me informed every step of the way. The installers were efficient and tidy and took all the rubbish away with them I wouldn't hesitate to recommend them.
Customer in Wiltshire Posted on 08/03/2023 , work completed 01/03/2023
Replacement of Receiver and Key operational parts to Automatic Garage Door
Customer Service
Quality
Value
An excellent company to deal with. Attended quickly to assess problem and a prompt quotation received. Once parts had been sourced the repairs were undertaken in a prompt and professional manner. Friendly and Courteous throughout. Highly recommended.
Customer in Gloucestershire Posted on 20/12/2022 , work completed 17/12/2022
Excellent product and great job done
Customer Service
Quality
Value
Had a garage door replaced. New door and surround required. Survey was thorough and very soon after my initial call. Quote was competitive - slightly more than a couple of others obtained (but these others were before a survey). Was advised 4-6 weeks until door would be ready. Was contacted in week 6 and door fitted the following week. Excellent job done. Very friendly and helpful staff at all stages. I am more than happy to recommend them.
Customer in Gloucestershire Posted on 15/06/2022 , work completed 10/06/2022
Excellent quality and service
Customer Service
Quality
Value
It is refreshing to come across such a customer focused business. The goods and service they supply are of an excellent quality and nothing is too much trouble. All of the staff from office to technicians were always very friendly and helpful, I would definitely recommend them.
Wendy in Gloucestershire Posted on 22/04/2022 , work completed 21/04/2022
Looks good, but is it?
Customer Service
Quality
Value
The roller garage door was fitted in December 2020 and everything went smoothly and I was happy with the installation. The problem was a year later when during an attempted break-in the new garage door was pushed away from the wall, exposing the short screws that had easily come out of the wall. On reporting this, a fitter was sent out to make the doors secure and use fittings that were more appropriate for the job but I was charged £145. If secure fittings had been initially used it's unlikely this would have happened. I was assured the appropriate fittings had initially been used, which I find very alarming. Security plays a big part when choosing garage doors, so for the fittings to let the product down so badly is extremely concerning.
C Johnson in Gloucestershire Posted on 08/02/2022 , work completed 04/12/2020
The trader replied (on 02/03/2022)
Good Afternoon Mrs Johnson I am sorry that you felt our service was inadequate but as previously stated the door was secure by design and the fixings would normally have been adequate, unfortunately break ins can be distressing. We did only charge a basis call out rate and rather than a more expensive follow on, we used additional materials at the time for which we did not charge. We do pride ourselves on our customer service but of course will take on board your comments going forward.
Very helpful.
Customer Service
Quality
Value
Have just moved into a new estate and the builders had installed Hormann garage doors and I wanted to automate one. Looked online for the nearest stockist (called partners) and Pro-Door was second. Tried the nearest one first but they closed at two pm. So rang Pro-Door, very glad I did, one of their engineers was round to measure up within a matter of days an acceptable quote followed and a couple of days later the chap called to fit the motor which was done quickly and efficiently, Very helpful and quick service all the way and I am happy to recommend. It is true they did not actually fit the door however they were listed by Hormann and it was apparent that they knew what they were doing
Customer in Gloucestershire Posted on 07/02/2022 , work completed 02/02/2022
Extremely pleased
Customer Service
Quality
Value
Extremely pleased with the service provided. I needed full service for my business roller shutters and the receptionist was very accommodating and went out of her ways to make the service happen at a very short notice of time. The person who serviced was on time and did a great job, certificate was issued on the same day. Highly recommend.
Customer in Gloucestershire Posted on 11/11/2021 , work completed 04/11/2021
Great job, and friendly, efficient service.
Customer Service
Quality
Value
Our initial visit to the Pro-Door showroom was really useful as we were able to see the products for ourselves, ask questions and get feedback and advice from the experts. Liz spent quite a bit of time with us answering our queries and we came away with a much better idea of what we wanted. Our second visit allowed us to check our ideas and thoughts and again Liz was very helpful with suggestions and input. Following this second meeting Liz arranged for an engineer (Phil) to visit the house and measure up and it allowed us to check out our understanding of the job in hand, on-site. Within a few weeks, Phil and another engineer came to fit two single, electrically operated garage doors. They arrived at the agreed time (8 am), worked hard all day Thursday and Friday and left both garages clean and tidy. We are very pleased with the quality and appearance of the doors and we have already notice a huge improvement with the sound and draught-proofing of the integral garages.
Customer in Gloucestershire Posted on 18/10/2021 , work completed 15/10/2021