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Pro-Heat Plumbing & Heating Limited

4.9

125 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements in the NEWARK and GRANTHAM areas. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
125 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service... again
Customer Service
Quality
Value
Having used Pro Heat for services to my boiler previously, I was happy to rebook for this year. I cannot imagine using anyone else. From the reminder email to job completion, excellent service is always guaranteed. Flexible with booking dates and times, I have never been let down. The office are great communicators and the Engineers very efficient and courteous. This time I was pleasantly surprised to see no increase in the cost of the service, thank you Pro Heat once again.
Customer in Lincolnshire Posted on 11/03/2025 , work completed 07/03/2025
Boiler service
Customer Service
Quality
Value
Our boiler was fitted two years ago and has been serviced twice. The woman who serviced the boiler was friendly and efficient. Very reassuring to have reminders and prompt appointments to make sure we have a warm house. Thank you.
Customer in Lincolnshire Posted on 08/03/2025 , work completed 04/03/2025
Excellent Service - annual heating service
Customer Service
Quality
Value
Brilliant service, I use Pro-heat every year for service, turn up on time, they have maintained their cost really well, their engineers are amazing, efficient friendly and knowledgeable.
Customer in Lincolnshire Posted on 24/01/2025 , work completed 22/01/2025
New Boiler 1st Service
Customer Service
Quality
Value
After initial difficulties, on the third attempt I managed to get an engineer to come and carry out the first annual service on a newly installed boiler. On his arrival, the engineer was polite and efficient and carried out the boiler service in an efficient and professional manner, as is customary of Pro-Heat engineers. The necessary tests and documentation were completed and the engineer then gave a brief explanation of the work and tests that had been undertaken I was then happy to sign off the work as being complete and to my satisfaction and with my thanks to the engineer for his diligence and to all the staff at Pro-Heat.
Customer in Lincolnshire Posted on 18/12/2024 , work completed 13/12/2024
The trader replied (on 19/12/2024)
Thank you. I appreciate your patience navigating our newly upgraded phone system! Hopefully next year will be a much smoother experience for us all. Best Wishes Pro-Heat.
New Boiler
Customer Service
Quality
Value
ProHeat were professional from my first contact to request a quote. During the 2 days it took to remove the existing boiler and relocate the new boiler, everything went as planned. The engineer who was fitting the boiler was professional, polite and friendly. Before they left everything was cleaned up and left tidy. A fantastic job done and I would highly recommend them. Thanks so much!
Customer in Nottinghamshire Posted on 08/09/2024 , work completed 09/08/2024
The trader replied (on 19/12/2024)
Thank you. Its an absolute pleasure to to have helped with your new boiler. I'm pleased we met your expectations at every stage. Pro-Heat
Gas Fire Service
Customer Service
Quality
Value
Proheat offered a quick solution. Their engineer Robert arrived on time and was friendly and helpful. He soon found the cause of the problem and repaired it, and then a thorough service. Very happy. We also use them for our annual boiler service and will add the fire to the list too now!
Customer in Nottinghamshire Posted on 06/09/2024 , work completed 05/09/2024
The trader replied (on 19/12/2024)
Great news. Thank you I will pass your comments on to Rob and we look forward to seeing you next year. Team Pro-Heat
Boiler service
Customer Service
Quality
Value
Pro-Heats Engineer Emma Ingleton undertook a full and quality service of my Combi boiler, which had been installed by the same Company two years ago. A professional engineer, competent and professional. Site left very clean and tidy and all certification completed. A Company well worth using.
Customer in Lincolnshire Posted on 23/07/2024 , work completed 17/07/2024
The trader replied (on 02/08/2024)
Thank you. I will certainly let Emma know she has a satisfied customer. She is definitely a welcome addition to the team here at Pro-Heat.
Excellent company
Customer Service
Quality
Value
My engagement with ProHeat was excellent from start to finish. There was no hard sell at the outset and the work was completed as planned, on-time by two excellent engineers who worked to solve every problem they encountered. Communication was also excellent throughout the project.
Customer in Nottinghamshire Posted on 22/07/2024 , work completed 19/07/2024
The trader replied (on 02/08/2024)
Thank you so much from everyone here on the team. Pro-Heat
Gas Boiler & Cylinder Annual Service
Customer Service
Quality
Value
This is I think our 6th year of Proheat servicing our boiler, prompt, efficient, friendly, and affordable, thank you, Darren, great job, see you next year. :)
Customer in Nottinghamshire Posted on 17/05/2024 , work completed 13/05/2024
The trader replied (on 22/05/2024)
Brilliant. Thank you for your loyalty and you have our continued appreciation. Team Pro-Heat
Great service
Customer Service
Quality
Value
Great customer service and great boiler service. The engineer was very helpful. Would definitely recommend
Customer in Nottinghamshire Posted on 29/04/2024 , work completed 24/04/2024
The trader replied (on 15/05/2024)
Thank you for your positive endorsement. Pro-Heat