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Trusted Traders

Pro-Heat Plumbing & Heating Limited

Logo on white
Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb showroom

4.9

34 Reviews

About

Pro-Heat are the number one choice for all your plumbing and heating requirements. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of 10 years on ALL gas boiler installations, including LPG, and 8 years on ALL oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We now offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit on boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Reviews summary

4.9
34 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First Class Trader!
Customer Service
Quality
Value
This trader is brilliant! Everyone, from the owner to the fitters, showed complete competence. The pipework for our new boiler is neat and professional. The fitters treated our home with great respect. A very professional job, done to the highest standards - well done!
Mark, Nottinghamshire02/05/2018
The trader replied (on 21/06/2018)
Thank you. We are so glad we met your expectations and that you are happy with everything Pro-Heat always aim to achieve for all its customers.
Superior Customer Service
Customer Service
Quality
Value
Our old oil fired boiler died a death and I couldn't find anyone local so I chanced my luck and went further a field. From my first point of contact over the phone with the office staff, I was given friendly and supportive advice and I was left feeling that at last I had found an exceptional company. Phil their oil engineer came out promptly and advised that we needed a new unit and arranged a meeting with his colleague David as to move this forward. David came out to the house a few days later, sorted the admin and arranged the install 2 days later. Phil turned up bright and early on the day with the new apprentice (a very well mannered and capable young lad) and carried out the removal and install in 8 hours!!! Both the guys were extremely polite, professional and dedicated to ensuring we were in the lap of comfort before they left. The installation was faultless and tidy. Phil is definitely an asset to the company. A few days later, we got a bouquet of flowers and some chocolates delivered to the house, thanking us for the custom. This company set an example in all aspects of customer service from point of inception to the end product that other companies could really learn from. A real team, it seems. I now have a well installed, quality product with 8 years warranty and the peace of mind that it will be serviced correctly and done in a flexible manner beneficial to both parties. Thank you very much. Nick and Lorraine
Nick Kutscher01/02/2018
The trader replied (on 24/04/2018)
Thank you for your kind words.
Top job
Customer Service
Quality
Value
Having approached Pro-Heat on a Wednesday afternoon, I was absolutely desperate for a boiler to be serviced so that I could complete on a house move as I needed a gas safety certificate. Pro-Heat knew how desperate I was and they could've charged me over the odds due to my situation. However, they didn't, they had an engineer with me within 48 hours and the work was completed so that I could progress with my house move. Not only that, but they charged me the standard price, they didn't inflate the price at all. They provided a top class job, in an amazingly quick time. 100% recommend this firm.
David Hedge08/01/2018
The trader replied (on 24/04/2018)
Always happy to help. Glad everything went smoothly for you. From Team Pro-Heat.
Great work. Very professional.
Customer Service
Quality
Value
Serviced an old, neglected boiler. Did a great job at a very reasonable price. Very professional company.
JonandJo07/12/2017
The trader replied (on 20/12/2017)
Thank You. Glad we were able to help.
Great work
Customer Service
Quality
Value
No hassle, helpful and fast. Jonathan I think his name was. Great work thanks
TheBear17/11/2017
The trader replied (on 24/11/2017)
Thank you. We will pass your comments on to Jon.
Excellent job, professional
Customer Service
Quality
Value
All aspects of pro-heat were excellent honest and professional, companies like this are hard to find.
Steve, Nottinghamshire17/11/2017
The trader replied (on 22/12/2017)
Many thanks Steve. Very much appreciated.
New gas boiler system
Customer Service
Quality
Value
Most polite workforce ever dealt with Did a great job taking out very old boiler and fitting new gas system, would recommend
Trevor Morris04/11/2017
The trader replied (on 06/11/2017)
That is very kind of you to say. It is very important to us that our customers feel comfortable with the engineers working in their homes. We will pass your comments on to the team.
Good to deal with
Customer Service
Quality
Value
We needed a service and some repair work due to a leaky boiler. The response from Pro-Heat was swift and efficient. The very pleasant engineer, David, identified the problem, ordered the parts, advised us of the cost upfront and returned a couple of days later to repair and service the boiler. All very efficient and a pleasure to deal with the company.
Richard Parish30/10/2017
The trader replied (on 06/11/2017)
Many thanks for your kind words. We will pass your comments onto the engineer.
Great Job!
Customer Service
Quality
Value
Needed 2 small jobs done on the bathroom toilet. Visit 1 sorted leek and took details of part needed for job 2 Visit 2 fitted new part in ten minutes and was gone. Overshoes worn, polite and helpful, attention to detail, good job done, bill sent via email within a few days. Tradesmen like these are hard to find.
keencooks11/10/2017
The trader replied (on 16/10/2017)
Thank you for your kind words. We really appreciate feedback about the smaller jobs.
New boiler and hot water cylinder fitted
Customer Service
Quality
Value
Did an excellent job, fitted a new boiler in the garage, removed the old one that was fitted in the dining room , fitted a new hot water cylinder and thermostat rad valves. Everything from the initial visit, to the quote then installation went perfectly. They were clean and tidy and very professional. It was a two day job but they didn't leave us on day one with no hot water. I would highly recommended them, they are excellent.
Macpherson03/09/2017
The trader replied (on 16/10/2017)
Many thanks for your positive feedback. It means a lot to all of us knowing we are getting it right at all stages of the job and fulfilling customer expectations.