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Pro-Heat Plumbing & Heating Limited

4.9

121 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements in the NEWARK and GRANTHAM areas. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
121 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New Boiler
Customer Service
Quality
Value
ProHeat were professional from my first contact to request a quote. During the 2 days it took to remove the existing boiler and relocate the new boiler, everything went as planned. The engineer who was fitting the boiler was professional, polite and friendly. Before they left everything was cleaned up and left tidy. A fantastic job done and I would highly recommend them. Thanks so much!
Customer in Nottinghamshire Posted on 08/09/2024 , work completed 09/08/2024
Gas Fire Service
Customer Service
Quality
Value
Proheat offered a quick solution. Their engineer Robert arrived on time and was friendly and helpful. He soon found the cause of the problem and repaired it, and then a thorough service. Very happy. We also use them for our annual boiler service and will add the fire to the list too now!
Customer in Nottinghamshire Posted on 06/09/2024 , work completed 05/09/2024
Boiler service
Customer Service
Quality
Value
Pro-Heats Engineer Emma Ingleton undertook a full and quality service of my Combi boiler, which had been installed by the same Company two years ago. A professional engineer, competent and professional. Site left very clean and tidy and all certification completed. A Company well worth using.
Customer in Lincolnshire Posted on 23/07/2024 , work completed 17/07/2024
The trader replied (on 02/08/2024)
Thank you. I will certainly let Emma know she has a satisfied customer. She is definitely a welcome addition to the team here at Pro-Heat.
Excellent company
Customer Service
Quality
Value
My engagement with ProHeat was excellent from start to finish. There was no hard sell at the outset and the work was completed as planned, on-time by two excellent engineers who worked to solve every problem they encountered. Communication was also excellent throughout the project.
Customer in Nottinghamshire Posted on 22/07/2024 , work completed 19/07/2024
The trader replied (on 02/08/2024)
Thank you so much from everyone here on the team. Pro-Heat
Gas Boiler & Cylinder Annual Service
Customer Service
Quality
Value
This is I think our 6th year of Proheat servicing our boiler, prompt, efficient, friendly, and affordable, thank you, Darren, great job, see you next year. :)
Customer in Nottinghamshire Posted on 17/05/2024 , work completed 13/05/2024
The trader replied (on 22/05/2024)
Brilliant. Thank you for your loyalty and you have our continued appreciation. Team Pro-Heat
Great service
Customer Service
Quality
Value
Great customer service and great boiler service. The engineer was very helpful. Would definitely recommend
Customer in Nottinghamshire Posted on 29/04/2024 , work completed 24/04/2024
The trader replied (on 15/05/2024)
Thank you for your positive endorsement. Pro-Heat
Efficient and Professional Service
Customer Service
Quality
Value
Our boiler needed its annual service and, as we had used the company previously, we had already had a reminder that it was due. The engineer arrived promptly and the work was carried out without fuss. The water cylinder on the landing was checked and the valves explained at the same time as the pressure was slightly adjusted. We mentioned a slight smell we had occasionally noticed in the vicinity of the boiler so our engineer went all over with his detector before assuring us it hadn't picked anything up. He was cheerful, polite and helpful throughout his visit.
Customer in Nottinghamshire Posted on 20/04/2024 , work completed 04/04/2024
The trader replied (on 15/05/2024)
Thank You. Always good to hear. Team Pro-Heat
Prompt, friendly and professional
Customer Service
Quality
Value
Pro-heat were quick to respond to my initial enquiry for boiler replacement and gas fire servicing. Their website gives good first impressions and represents the company values accurately in my view. The estimator was knowledgeable and patient with my enquiries and booking and payment with friendly staff. The works themselves were conducted promptly, with no fuss, and again the installer (Ryan) was very professional: neat, taking care to ensure we understood the installation well, and keeping us updated, being flexible with us as we worked around him. The extended team supported Ryan well to provide extra help as needed. I would highly recommend Pro-heat if you are looking for a professional service well worth the bill, which in itself was not unreasonable. Very happy with their work.
Customer in Nottinghamshire Posted on 23/03/2024 , work completed 08/02/2024
The trader replied (on 15/05/2024)
Dear Customer. Thank you so much for your recognition of what may sometimes appear to us as our standard practice, really make a positive impact on your overall experience. Vary much appreciated from us all. Pro-Heat
Always good service and excellent communication
Customer Service
Quality
Value
This the second service my boiler has had through Pro-Heat. From booking to completion the service is excellent. A window of appointment is offered at appointment and the reminders are sent out prior to appointment. The engineer arrived within the window. The engineer was efficient and friendly and answered my questions regarding radiator flushing and the benefits of servicing. Thoroughly recommend Pro -Heat
Customer in Lincolnshire Posted on 27/02/2024 , work completed 27/02/2024
The trader replied (on 01/03/2024)
Dear Customer Glad to hear we fulfilled your expectations. See you next year. Pro-Heat
Great Service
Customer Service
Quality
Value
Had a little difficulty finding me and arrived three quarters of an hour late. However carried out the work efficiently and fixed my loose toilet seat as well. Am very satisfied with the firm.
Customer in Nottinghamshire Posted on 02/02/2024 , work completed 02/02/2024
The trader replied (on 01/03/2024)
That's great. Always happy to help. Team Pro-Heat