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Trusted Traders

Pro-Heat Plumbing & Heating Limited

Profile thumb showroom

4.9

55 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

4.9
55 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler replacement
Customer Service
Quality
Value
For years we have had different plumbers and contracts to service our boiler. It has taken time and effort to find people to do it or the regular contract had to be chased every year. At last we have found a company that does what it says it will do . The service was prompt, efficient and honest. Both Darren and Jack turned up on or before the appointment time and worked cleanly and efficiently. We ended up opting for a new boiler but were never pushed to do so, we felt the repair on an 11 year old boiler would be better invested in a new one. Both men were extremely polite, cleaned up well and left no damage anywhere in the property. We are delighted with their work.
Customer in Nottinghamshire Posted on 28/02/2020 , work completed 26/02/2020
The trader replied (on 10/03/2020)
Thank you so much for your kind words. I'm personally very pleased that the outcome was a positive one as I understand its always a difficult situation to decide whether to keep on repairing a boiler or change it for new (with a lengthy guarantee) and whilst we will always try to give the best advise we never force any decision that doesn't suit you, the customer. We look forward to seeing you in 12 months for you first free service. Team Pro-Heat.
Same again!!
Customer Service
Quality
Value
I've reviewed before when a new boiler was installed, 5* all perfect. Now a year later, 1st service is due. Reminder email arrives saying service is due, 1 minute call later its booked. Cheerful man turns up bang on time, does service, cleans up and goes off to his next job. What more do you need? No doubt same review will be left this time next year. Lots of people promise a good job, a good price, trained staff etc. Not everyone delivers. These do.
Customer in Lincolnshire Posted on 21/02/2020 , work completed 21/02/2020
The trader replied (on 10/03/2020)
Thank you for your repeat endorsement. We look forward to seeing you in a year and providing the same, if not even better, service again. The Pro-Heat Team.
Boiler service
Customer Service
Quality
Value
Always a brilliant service - fast and efficient, wouldn't use anyone else in Newark now. Thanks very much Darren.
Customer in Nottinghamshire Posted on 10/01/2020 , work completed 07/01/2020
The trader replied (on 10/03/2020)
Thank you very much. Providing a good service for the local community is one of our main aims so very pleased we achieved this for you and I will let Darren know too. Pro-Heat
Great service on a new boiler replacement
Customer Service
Quality
Value
Pro-Heat have fitted a new Worcester Bosch boiler to my Victorian house and in typical old building style things didn't go quite to plan. The team were amazing and got us up and running very quickly. The quote was good, the communcation prior to fitting spot on, Jack (the plumber) arrived on time and got on with the job dealing with problems professionally and efficiently so we were never left without hot water overnight. Thanks Pro-Heat we will be using your service again for our plumbing and heating needs
Gillian, Nottinghamshire Posted on 09/08/2019 , work completed 08/08/2019
The trader replied (on 10/03/2020)
Thanks Gillian. Glad we fulfilled your expectations and look forward to working with you again in the future. The Pro-Heat Team.
New boiler
Customer Service
Quality
Value
We were very pleased with the service we received from Pro-heat of Newark. From the survey through to the installation their service was first class. The guy who did the installation was courteous and friendly took the time to explain the different aspects of the work. There was a minor problem with the condenser pipe which they rectified within an hour of me ringing them. Would recommend this company and would defiantly use them again.
Antony, Leicestershire Posted on 16/07/2019 , work completed 11/07/2019
The trader replied (on 25/07/2019)
Thank you Antony. I will make sure everyone involved is aware of your kind words and will thank Phil, your installer, personally for representing Pro-Heat so well. The Pro-Heat team
LPG Gas Certificate and Boiler Service
Customer Service
Quality
Value
A thoroughly professional and comprehensive service given at a very competitive cost. From the efficiency of the office staff to that of the engineer, I thank you for completing the job as requested. I have 24 properties and have been let down by gas engineers in the past. Pro-heat have gained another grateful customer by making the process seamless. Thank you Pro-Heat you have my full recommendation
Sue Lancaster Posted on 09/07/2019 , work completed 08/07/2019
The trader replied (on 25/07/2019)
Thank you Sue. Happy we didn't let you down and look forward to continuing to offer our great service. We really appreciate your recommendation. The Pro-Heat team.
Expert service
Customer Service
Quality
Value
This team are so organised and efficient - from the office staff to the on-site engineers. This is the second time I have used Pro-Heat and would use them again without hesitation. Their quote was very reasonable and very accurate. I would recommend to anyone with a water or heating system requirement - they won’t let you down.
Customer in Nottinghamshire Posted on 02/07/2019 , work completed 28/06/2019
The trader replied (on 25/07/2019)
Thank you for your review. Delighted that we met all your expectations and were able provide our usual high level of service for you again. The Pro-Heat team.
100% recommend
Customer Service
Quality
Value
I've been using Pro-Heat for a few years and have had a variety of work done from smart home tech to new pipes to oil tank fitting. I've always been extremely happy with the level of service and the quality of each job. I wouldn't want to use anyone else!
Colleen Posted on 21/06/2019 , work completed 05/06/2019
The trader replied (on 25/06/2019)
Hi Colleen Thanks for your endorsement of Pro-Heat. Glad to maintain our high standards for all work carried out and in the future.
Excellent
Customer Service
Quality
Value
This is the second time I've used ProHeat Newark and I'm very happy with their service. No offence to other heating engineers but the ProHeat engineers that I've met just seem to be more intelligent, more competent and nicer people! No sucking of teeth and saying "that will be expensive", they just get on with it to a professional standard. Professional and good value for money.
Customer in Lincolnshire Posted on 21/03/2019 , work completed 21/03/2019
The trader replied (on 25/06/2019)
Thank you for your kind words. Happy that we we able to fulfill your expectations and look forward to working with you in the future if needed.
Great company
Customer Service
Quality
Value
I have had pro heat out to the house 3 times since in the past 2 month for a problem with the boiler. They have always arrived on time if not earlier. They are always friendly and helpful. The problem with my boiler resulted in a part needing to be replaced. The estimated price of replacement was the exact price it cost. I would highly recommend this company and the people working there.
Customer in Nottinghamshire Posted on 08/03/2019 , work completed 06/03/2019
The trader replied (on 25/06/2019)
Thank you. Glad we were able to get you back up and running. I will pass your comments to the team.