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Endorsed by Which? Trusted Traders

Pro-Heat Plumbing & Heating Limited

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4.9

82 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements in the NEWARK and GRANTHAM areas. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
82 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Oil boiler installation
Customer Service
Quality
Value
From quotation to completion of work, a very good experience. The tradesmen completed the work as per the quotation within the agreed time lines. They were courteous and tidy and spent time upon completion taking us through how to set the timer etc. Would not hesitate to recommend Pro Heat Plumbing
Customer in Nottinghamshire Posted on 08/06/2022 , work completed 24/05/2022
The trader replied (on 16/06/2022)
Thank you for sharing your positive experience. Team Pro-Heat
Combi Boiler Installation
Customer Service
Quality
Value
Out of three companies who came to quote for the removal of our old gravity fed boiler and hot water tank positioned unhelpfully in the loft we chose ProHeat. They were competitively priced, offered 0% interest finance, a free first boiler service and were reliable in their communication. The two engineers who came worked solidly and efficiently and completed the job in the stated time with the minimum amount of mess and stress - they made a difficult task look easy. From the quote to customer service to the actual engineers we could not fault them and would highly recommend the company...we even received an amazing bouquet of flowers from them after we had signed the job off which was a great surprise; unusual but much appreciated! Thank you ProHeat!
Caroline in Nottinghamshire Posted on 17/05/2022 , work completed 28/04/2022
The trader replied (on 19/05/2022)
Dear Caroline Thank you so much for sharing your positive experience of what we know is a quite disruptive process and that we made it look easy. That is absolutely one of our main aims. I am so glad we achieved all your expectations from start to finish of the installation. Team Pro-Heat
Professional and prompt service
Customer Service
Quality
Value
Diagnosis of the problem was quick and the engineer gave a clear explanation of the faults and the recommended work. The subsequent replacement work was carried out for a reasonable price (parts and labour). The engineer visiting always wore boot covers and provided a good description of the work that had been completed. The original fault has been rectified.
Customer in Lincolnshire Posted on 17/05/2022 , work completed 21/04/2022
The trader replied (on 19/05/2022)
Dear Customer. A pleasure to get you back up and running. Pro-Heat
Excellent Annual Service
Customer Service
Quality
Value
Excellent Annual Gas Boiler and Cylinder Service Darren from Pro-heat arrived promptly, worked hard, and was pleasant, cheery and helpful, to carry out our annual gas boiler service. Proheat's communication were excellent, with booking confirmation, explanations of planned works and all questions answered. Their team have all always been skilled, industrious, and knowledgeable, as well as clean and tidy working. Their price is also good value . We are happy to recommend Proheat.
Ross in Nottinghamshire Posted on 17/05/2022 , work completed 17/05/2022
The trader replied (on 19/05/2022)
Fantastic. Thank you so much for your continued custom and appreciation. Always great to get such positive feedback. Thank you from everyone at Pro-Heat.
Warmflow boiler repair
Customer Service
Quality
Value
Had Pro Hear twice, first to check the problem, second to repair it. The employee, Charlie Gibson was excellent, arrived when advised and was polite and professional at all times. The job was finished quickly and it works as it should now.
Customer in Nottinghamshire Posted on 14/04/2022 , work completed 12/04/2022
The trader replied (on 05/05/2022)
Dear Customer. Glad we were able to get you back up and running. Team Pro-Heat
Replacement of Gas Boiler
Customer Service
Quality
Value
Excellent service from the first time I contacted the Company..The installer (Ryan) turned up at 8.30am on Saturday,and the job was completed by 4.30pm...A pleasant and very skilled installer..More than satisfied with the completed job,and I would certainly recommend this company to anyone needing plumbing work...
Customer in Nottinghamshire Posted on 12/04/2022 , work completed 05/04/2022
The trader replied (on 05/05/2022)
Dear Customer Many thanks for sharing your positive experience. I will pass your comments to Ryan and the team. Pro-Heat
Excellent job, very pleased with the work.
Customer Service
Quality
Value
James did an excellent job replacing bathroom taps, some of which were almost impossible to remove due to corrosion. However, James overcame these problems and did a very professional job despite space restrictions and completed the work inside the allocated time slot. Very happy with this work.
Customer in Nottinghamshire Posted on 08/04/2022 , work completed 08/04/2022
The trader replied (on 11/04/2022)
Dear Customer Thank you. I will let James know that his efforts were appreciated and glad we got the work completed successfully. Team Pro-Heat
Excellent service
Customer Service
Quality
Value
From beginning to end Proheat were nothing but professional and helpful. Right from the point of quotation, communication was excellent. Great explanations of planned works and all questions answered. The visiting tradesmen were all skilled and knowledgeable and worked very hard. Very thorough job completed to replace and relocate the boiler and clean out the existing radiators. Price seemed very fair after considering several quotes. Clean and tidy working and the team were friendly whilst respectful of being in our home. Charlie, James, Mark and Phil all did a fantastic job and we are extremely pleased with the new warmth in our home. I would not hesitate to recommend Proheat.
Customer in Nottinghamshire Posted on 01/04/2022 , work completed 31/03/2022
The trader replied (on 11/04/2022)
Dear Customer Thank you for your kind words. Great to hear we fulfilled all your expectations and were able to get your home nice and warm again. I will pass your comments to Charlie, James, Mark, Phil and the rest of the team. Pro-Heat
Just Outstanding
Customer Service
Quality
Value
From start to finish this company was exceptional. A historical awful experience with another gas company meant we were really nervous about having the 22yr old gas boiler and electric immersion heater replaced in our new house. Yet from the initial meeting with the owner to the work being completed, we couldn’t be more impressed. The engineers arrived on time and worked relentlessly both days to get everything completed to an exceptional standard. The guys were courteous, polite, hard working and amazingly thorough. They left our house so spotless you wouldn’t believe we’d had a major job done. There really isn’t a single thing we could fault. We cannot thank David and his team at pro-heat enough for making this job so painless, and we look forward to using you again in the future. Highly recommended!
Claire in Nottinghamshire Posted on 31/03/2022 , work completed 31/03/2022
The trader replied (on 11/04/2022)
Dear Claire Thank you so much for your heartfelt review of our company. Our policy is that every customer receives only the very best in service which we tailor to the individuals circumstances. Whist fitting boilers is a very day to day occurance for us, we fully appreciate that this is something most homeowners will experience only a few times. It gives all of us at Pro-Heat a great feeling of accomplishment when this is acknowledged so thank you again and I will pass your comments to the whole team. David & the Pro-Heat team.
Excellent Service Throughout
Customer Service
Quality
Value
The scope of the work was: to replace my old and failing gas boiler with a new smart Worcester Bosch boiler; all the heating controls and lastly, service my HW cylinder. The quotation process was quick and efficient and we discussed several options. Did I get value for money - absolutely. Of course, if you look hard, you might find cheaper options online but having the whole job done, with one (local) company, is so much better. In terms of meeting our agreed schedule and budget, the answer is yes. There were a couple delays, caused by the non-availability of hardware, but the company kept me informed throughout. I am entirely satisfied that Pro Heat did everything they could do, to remain on target. The installation team were clean, efficient and courteous. Support from the main office was effective and polite. I would have no hesitation in recommending Pro Heat of Newark to anyone. Indeed, I already have.
Steve in Lincolnshire Posted on 25/03/2022 , work completed 10/03/2022
The trader replied (on 11/04/2022)
Dear Steve Thank you for your kind words and I am pleased we met your expectations. As you rightly point out, we are facing some issues across our industry with supply chain and manufacturing issues but we will always strive to overcome and, importantly, keep our valued customers informed with realistic resolutions and timescales. Your review validates this perfectly. I will make sure your comments are received by everyone involved. Pro-Heat