Endorsed by Which?

Pro-Heat Plumbing & Heating Limited

4.9

122 Reviews

Opening Hours
Today -
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2019

About

Pro-Heat are your number one choice for all your plumbing and heating requirements in the NEWARK and GRANTHAM areas. Gas Safe and OFTEC registered, we are proud to be Worcester-Bosch accredited installers and offer extended guarantees of up to 12 years on selected gas boiler installations, including LPG, and 8 years on oil boiler installations.

Based in Newark-on-Trent, Nottinghamshire we are ideally placed to cover the whole of the East Midlands.

From a boiler service to a full heating system, dripping tap to bathroom installation, our friendly and professional staff always work to the highest standards.

We offer full plumbing and heating maintenance plans. Call us to discuss how we can protect your home plumbing and help prevent costly repairs.

Ask us about our flexible payment options including interest free credit and "buy now pay later" options on new boiler installations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
122 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New tap fitted.
Customer Service
Quality
Value
My kitchen tap required replacing as the very regular, and annoying, dripping from the spout had become worse. It was also leaking from one of the valves, despite having new valves fitted by a local plumber last year. Rather than 'mess about' with replacing the valves again, which really was a waste of money, I decided to replace the entire tap via a Which? Trusted Trader. Pro-Heat were excellent in their response and carried out the task quickly, efficiently and to my satisfaction. Communication, prior to the engineer's visit, was excellent and I was able to choose my replacement tap from a selection offered to me via a hyperlink.
Customer in Lincolnshire Posted on 01/02/2019 , work completed 22/01/2019
The trader replied (on 26/02/2019)
Hello. Glad we were able to help resolve this issue for you.
A very good job
Customer Service
Quality
Value
Pro-Heat exchanged our combi boiler for a new one. The job was completed in a day by two lovely young men who worked quietly and efficiently throughout the day, even working through their lunch break. They cleaned up well after every stage of the job. We're very pleased with the finished result, the boiler works very efficiently and was the lowest price out of the 3 quotes we obtained.
Customer in Lincolnshire Posted on 21/01/2019 , work completed 17/01/2019
The trader replied (on 26/02/2019)
Thank you.
New heating system fitted to replace old boiler and tank system, opted for combo boiler so all old tanks and pipes were removed.
Customer Service
Quality
Value
From quote to end of work Pro heat came across as being very professional, was given a date and time for work to commence, arrived home at the end of the first day to find Jack still there tidying up and clearing away the parts he had removed, he explained what had been done that day and what would be carried out next day, Jack was very helpful, tidy and considerate, work completed by the end of second day, new timer explained, house left clean and tidy. What a difference a new boiler makes, thank you Pro Heat for a professional service, will definitely recommend.
Customer in Nottinghamshire Posted on 13/12/2018 , work completed 06/12/2018
The trader replied (on 26/02/2019)
Thank you. I will pass your kind words on to Jack.
Highly recommended
Customer Service
Quality
Value
ProHeat installed a new Worcester Bosch boiler and we were happy with the people, service and professionalism shown by all. Would definitely use their services again.
And Mrs Ogle Posted on 17/10/2018 , work completed 17/10/2018
The trader replied (on 26/02/2019)
Thank you for your comments Mrs Ogle. Please to hear we fulfilled all your expectations.
Annual Boiler Sevice
Customer Service
Quality
Value
This is the third time Pro-Heat have serviced our boiler having installed it from new. Charlie arrived on time and did an clean and efficient job and answered any queries I had. The cost was very reasonable. Ray
Ray Clarke Posted on 11/10/2018 , work completed 11/10/2018
The trader replied (on 26/02/2019)
Thank you Mr Clarke. I will pass your kind words on to Charlie
Very efficient team of workers
Customer Service
Quality
Value
I have used Pro Heat Plumbing on two occasions, firstly on my rented house and then on my own property having new boilers fitted in both. From the onset the communication was good and they aimed to please. All of the lads were polite and cheerful as was the lady in the office. The team of workers on both occasions were efficient, knew their job, worked well together and left everything clean and tidy afterwards.They were very respectful of my properties and used protective film for my stairs and disposable shoes. They worked through any problems together and communicated well between themselves sharing ideas and suggestions. Charlie went out of his way to do his best to finish the job on the day after experiencing problems earlier on in the day with the gas pressure...he stayed until late making sure that we had hot water and that everything was working well before he left and insisted on cleaning everything up afterwards in spite of me saying that I would do it as it was so late. He is a credit to the team! The company should be proud of the work they do and the way they treat their customers....on both occasions I received a basket of flowers, a really nice gesture! I was impressed by everything. Thank you!
lorraine Pailing Posted on 18/09/2018 , work completed 18/09/2018
The trader replied (on 16/10/2018)
Thank you Lorraine. I will pass your comments on to the team..
New Oil Worcester Boiler
Customer Service
Quality
Value
Pro heat, are highly recommended. Phil the fitter is a true asset to you. His work is extremely neat and tidy. They worked late into the evening to get us hot water that night and returned early the next morning to finish the job. Can’t recommend them enough.
DanShaw Posted on 06/09/2018 , work completed 06/09/2018
The trader replied (on 16/10/2018)
Thank you. I will pass your comments on to Phil and I am glad we fulfilled your expectations.
Prompt and professional
Customer Service
Quality
Value
Came time they stated. It was done to schedule. Very polite and considerate professional. Highly recommended.
William, Lincolnshire Posted on 10/08/2018 , work completed 10/08/2018
Excellent in every way.
Customer Service
Quality
Value
Excellent in every way. Started using these guys at Pro-Heat (Newark) in the last couple of months. First a new Un-Vented Cylinder, followed by a new WB Boiler, then rearrangement of some problem pipe work. From initial quotation to completion of each task you simply couldn't fault any of these guys. Always prompt, pleasant with high professional quality & reliability. Highly recommended, will continue to use them in the future.
George, Nottinghamshire Posted on 30/05/2018 , work completed 30/05/2018
The trader replied (on 16/10/2018)
Thank you for your kind words. Customer service is very high on our agenda and I am pleased that we succeeded. I will ensure the whole team at Pro-Heat are aware of your comments.
First Class Trader!
Customer Service
Quality
Value
This trader is brilliant! Everyone, from the owner to the fitters, showed complete competence. The pipework for our new boiler is neat and professional. The fitters treated our home with great respect. A very professional job, done to the highest standards - well done!
Mark, Nottinghamshire Posted on 02/05/2018 , work completed 02/05/2018
The trader replied (on 21/06/2018)
Thank you. We are so glad we met your expectations and that you are happy with everything Pro-Heat always aim to achieve for all its customers.