New Boiler
ProHeat were professional from my first contact to request a quote. During the 2 days it took to remove the existing boiler and relocate the new boiler, everything went as planned. The engineer who was fitting the boiler was professional, polite and friendly. Before they left everything was cleaned up and left tidy. A fantastic job done and I would highly recommend them. Thanks so much!
Customer in Nottinghamshire
Posted on 08/09/2024
, work completed 09/08/2024
Recommended
Gas Fire Service
Proheat offered a quick solution. Their engineer Robert arrived on time and was friendly and helpful. He soon found the cause of the problem and repaired it, and then a thorough service. Very happy. We also use them for our annual boiler service and will add the fire to the list too now!
Customer in Nottinghamshire
Posted on 06/09/2024
, work completed 05/09/2024
Recommended
Boiler service
Pro-Heats Engineer Emma Ingleton undertook a full and quality service of my Combi boiler, which had been installed by the same Company two years ago. A professional engineer, competent and professional. Site left very clean and tidy and all certification completed. A Company well worth using.
Customer in Lincolnshire
Posted on 23/07/2024
, work completed 17/07/2024
Recommended
Excellent company
My engagement with ProHeat was excellent from start to finish. There was no hard sell at the outset and the work was completed as planned, on-time by two excellent engineers who worked to solve every problem they encountered. Communication was also excellent throughout the project.
Customer in Nottinghamshire
Posted on 22/07/2024
, work completed 19/07/2024
Recommended
Gas Boiler & Cylinder Annual Service
This is I think our 6th year of Proheat servicing our boiler, prompt, efficient, friendly, and affordable, thank you, Darren, great job, see you next year. :)
Customer in Nottinghamshire
Posted on 17/05/2024
, work completed 13/05/2024
Recommended
Great service
Great customer service and great boiler service. The engineer was very helpful. Would definitely recommend
Customer in Nottinghamshire
Posted on 29/04/2024
, work completed 24/04/2024
Recommended
Efficient and Professional Service
Our boiler needed its annual service and, as we had used the company previously, we had already had a reminder that it was due. The engineer arrived promptly and the work was carried out without fuss. The water cylinder on the landing was checked and the valves explained at the same time as the pressure was slightly adjusted. We mentioned a slight smell we had occasionally noticed in the vicinity of the boiler so our engineer went all over with his detector before assuring us it hadn't picked anything up. He was cheerful, polite and helpful throughout his visit.
Customer in Nottinghamshire
Posted on 20/04/2024
, work completed 04/04/2024
Recommended
Prompt, friendly and professional
Pro-heat were quick to respond to my initial enquiry for boiler replacement and gas fire servicing. Their website gives good first impressions and represents the company values accurately in my view. The estimator was knowledgeable and patient with my enquiries and booking and payment with friendly staff. The works themselves were conducted promptly, with no fuss, and again the installer (Ryan) was very professional: neat, taking care to ensure we understood the installation well, and keeping us updated, being flexible with us as we worked around him. The extended team supported Ryan well to provide extra help as needed. I would highly recommend Pro-heat if you are looking for a professional service well worth the bill, which in itself was not unreasonable. Very happy with their work.
Customer in Nottinghamshire
Posted on 23/03/2024
, work completed 08/02/2024
Recommended
Always good service and excellent communication
This the second service my boiler has had through Pro-Heat. From booking to completion the service is excellent. A window of appointment is offered at appointment and the reminders are sent out prior to appointment. The engineer arrived within the window. The engineer was efficient and friendly and answered my questions regarding radiator flushing and the benefits of servicing. Thoroughly recommend Pro -Heat
Customer in Lincolnshire
Posted on 27/02/2024
, work completed 27/02/2024
Recommended
Great Service
Had a little difficulty finding me and arrived three quarters of an hour late. However carried out the work efficiently and fixed my loose toilet seat as well. Am very satisfied with the firm.
Customer in Nottinghamshire
Posted on 02/02/2024
, work completed 02/02/2024
Recommended
Gas safety check and boiler service
The engineer arrived slightly earlier than expected but had called to see if it would be ok to come over. He got on with the job in hand without waiting for a chat or a drink. He explained that a pipe had been fitted incorrectly at the installation phase but would still function and that he was only pointing it out so I was aware of it. He continued with the full inspection and service. He discovered that a sensor was not communicating with main control unit and he could not correct it, but he would report it to his office to arrange for a replacement to be ordered, and they would be in touch. He also explained that the system was safe and would continue to work. He was polite and left the area clean and tidy. This was the first time I had used this company and I only selected them because of a good report from a family member.
Customer in Nottinghamshire
Posted on 10/01/2024
, work completed 08/01/2024
Recommended
Boiler service and tracing gas leak
The engineer arrived when expected and was courteous and helpful, clearly answering all my questions. He serviced the boiler but discovered a gas leak which he was able to trace and rectify. I have used this company for all my plumbing requirements for several years. I have always found them to be reliable and thorough. I have recently moved and was afraid I might now be too far outside the area for this company. I was delighted when they were able to come out to my new location. I would highly recommend Pro-Heat for any plumbing and heating services.
Customer in Leicestershire
Posted on 15/12/2023
, work completed 14/12/2023
Recommended
Installation of New Boiler: Pro-heat were Considerate, efficient and highly professional
The plumber, David Mann, arrived on time and immediately put down carpet and floor protection. He then fully explained what he was going to do and what the timescales would be and when the water might need to be turned off. I was kept fully informed of progress and of any unexpected problems. I was very impressed by his politeness, his efficient way of working and how well he was able to explain things. When he had installed the new boiler and got it working, he made good all the areas where he had to take out pipes etc. He then took time to go through the controls of the new thermostat and explained how to adjust the temperature settings on the new boiler itself. Just before he finally left he made sure that the paperwork was complete for me to get my 10 year guarantee. It was only a few days later that I got my 10 year guarantee certificate from Worcester Bosch and my Gas Safe certificate for the work that had been done. I really want to say a big thank you to David Mann and the Pro-heat team for a job really well done.
Customer in Nottinghamshire
Posted on 08/12/2023
, work completed 27/11/2023
Recommended
New Central Heating Boiler
I am more than happy to recommend Pro Heat. They did everything they said they would and at the time they said they would - which is important if you are out at work and have to arrange to be available. Everybody I dealt with was very efficient especially the man who actually did the work and he cleared up after himself which was appreciated. I would not hesitate to recommend Pro Heat to anyone, I know that they will get a very good job for a fair price.
Customer in Nottinghamshire
Posted on 23/10/2023
, work completed 04/10/2023
Recommended
Combi boiler replacement
Combi boiler replacement. Ryan arrived early on the agreed date and worked hard to complete the installation in a day despite a few unexpected snags and atrocious weather. Explained the new boiler workings, set up the controller and left my property clean and tidy. A problem occurred a few days after installation and was rectified within a few hours of me reporting it. Cannot fault customer service. Recommended.
Customer in Nottinghamshire
Posted on 28/09/2023
, work completed 12/09/2023
Recommended
Excellent Service
Very good, efficient service by an extremely nice gentleman. Very happy with the work that was done, everything was left clean and tidy. Very happy and would definitely recommend to family and friends.
Which? Trusted Traders Consumer
Posted on 27/09/2023
, work completed 19/09/2023
Recommended
Second service
This is the second service, first one free with the installation. All went smoothly by Ryan who installed the boiler 2 years ago. Highly recommend.
Customer in Nottinghamshire
Posted on 25/09/2023
, work completed 25/09/2023
Recommended
Boiler installation
Jon and the other guys did a very neat job. Did exactly as what was expected, with minimal fuss, installing a new boiler, pump and controls within the existing confines of our property. Thanks
Customer in Nottinghamshire
Posted on 22/09/2023
, work completed 21/09/2023
Recommended
Sorting Out 2 Shower Pumps - Plastic Tangle to Copper Perfection
My Son has recently moved into a "pre-loved" house which is delightful but has a few odd details. Opening the airing cupboard revealed 2 shower pumps that worked but with no aspect of the installation being correct. Re-installation required! David from Pro-Heat came to quote and was a pleasure to deal with. We discussed options and agreed a sensible plan; Pumps to be re-positioned, complete re-plumbing, and electrical feeds to be re-provided. All work was coordinated by Pro-Heat. The price was reasonable. Work on the day was done by Nick from Pro-Heat and their sub-contracted Electrician. Both on-site at 08:00 and immediately worked out how to proceed without getting in each other's way in the very limited space. It was a pleasure to have them in the house. The finished job is a delight to behold. No more plastic spaghetti, accessible pumps (for service) and a space that looks properly engineered. We're delighted!
Customer in Nottinghamshire
Posted on 22/08/2023
, work completed 21/08/2023
Recommended
Excellent installation
The boiler installation was carried out by Jon Shiels who arrived promptly at 8.30 every morning and was an extremely polite and personable young man. Although the installation was more complex than originally thought, he worked quickly and thoroughly to solve the issues. He was able to re-route the existing system without the need to disturb a false wall and his plumbing abilities with regard to pipe work were exceptional. I now have a neatly installed new boiler whose programming capabilities he also explained. All my radiators were flushed without any mess and every evening he tidied his work area and was very considerate. I am very pleased that we had this installation by Pro-Heat and would recommend them wholeheartedly.
Customer in Nottinghamshire
Posted on 25/06/2023
, work completed 21/06/2023
Recommended
Oil boiler install with replacement flue, s plan piping, valves and controls
Prompt visit for estimate and discussion for required works. Date for install arranged. 2 engineers arrived on time on agreed date. New boiler, flue, controls and pipework installed. All work carried out to a high standard and job left fully working and all areas cleaned. No complaints at all would recommend to anyone needing a new oil or gas boiler.
Customer in Nottinghamshire
Posted on 19/05/2023
, work completed 04/05/2023
Recommended
New Boiler
A very prompt and competitive quote was provided for a boiler upgrade and able to start work within a matter of days. Work completed by James and Mark who were a pleasure to have around. Very professional, friendly, punctual and tidy. I had considered other gas boiler companies, British Gas and Boxt, I heat but Pro-heat were by far the most competitive quote and a company local to the Newark area. I can not recommend this company highly enough. Thank you.
Customer in Nottinghamshire
Posted on 18/05/2023
, work completed 18/05/2023
Recommended
Excellent annual service and outside tap repairs
The annual gas boiler and tank check and service was carried out promptly and efficiently by Charlie. Booking in was easy, Charlie arrived on time, was efficient, friendly, tidy, and carried out some repairs to our outside garden plumbing too. The cost was very reasonable. Thank you.
Customer in Nottinghamshire
Posted on 17/05/2023
, work completed 16/05/2023
Recommended
Boiler install
Great service start to finish. Quote included options and advice and the install itself was seamless. The engineer was brilliant; Helpful and did a really neat finish. Couldn't be happier and so glad we went with a local and knowledgeable company.
Customer in Nottinghamshire
Posted on 20/04/2023
, work completed 30/03/2023
Recommended
Gas Boiler Service
I use Pro-Heat for all my heating and plumbing. The engineer who carried out my boiler service was polite, clean, tidy, efficient, and "on time". Pro-heat are one of, if not the best Heating Engineers in the district. Highly recommended.
Customer in Nottinghamshire
Posted on 29/03/2023
, work completed 28/03/2023
Recommended
Excellent service
We contracted Proheat to install a new heating system. The team did an excellent job in designing the replacement system at a very fair price. Thee Technicians were extremely professional and caring they were also very friendly and hard working. The office staff were always available and were quick to resolve any post sales queries we had. In the troubled times we live in it was a pleasure to deal with a company who at times go above and beyond. Thank you for an excellent job.
Customer in Nottinghamshire
Posted on 14/03/2023
, work completed 24/02/2023
Recommended
Professional service
We needed our Worcester Bosch boiler servicing and found Pro-Heat were accredited installers. Having also been recommended by my brother-in-law, we booked a visit. We had also occasionally had a strange gas-like smell but after thorough testing were assured there was no leak. The work was carried out with assurance, it being pointed out that the fact they were Worcester installers meant they were very familiar with the layout of these boilers. Darren was friendly, polite and helpful, answering any questions, and we were very happy with the service.
Customer in Nottinghamshire
Posted on 14/03/2023
, work completed 13/03/2023
Recommended
Excelllent work on new boiler installation
I am extremely pleased with the work carried out over the past two days by Pro Heat Plumbing and Heating Ltd. I had a new boiler installed and the installers (Charlie, principally, and David) were absolutely superb - hard-working, conscientious, knowledgeable, courteous and extremely professional, and both went above and beyond the call of duty. I could go on but let me finish by saying that my wife is actually looking into ways that we could adopt Charlie! I would have no hesitation in recommending this company wholeheartedly.
Customer in Lincolnshire
Posted on 20/01/2023
, work completed 20/01/2023
Recommended
Excellent service
All communication and scheduling was great. When the engineer arrived he was friendly and work quickly and was very tidy at clearing up after himself. I would definitely recommend.
Stephen in Nottinghamshire
Posted on 05/01/2023
, work completed 05/01/2023
Recommended
efficient and careful
I first contacted this company to service my old gas boiler as some-one else had let me down. They were not able to come for 2 weeks and during this time considered having a new boiler, having discovered that the current one was 16 years old. The service was very thorough, more so than by previous people, but decided to have a new one. The service from then on was great, the inspection as to which would be best or my property took place the next day and I just had to wait 2 weeks for it to happen. During this time I was kept informed about everything by email and I felt very reassured by the the professionalism of the company. The engineer was very good, he worked quietly and efficiently and explained things to me. I have been very happy with the service provided by this company and would certainly recommend them.
Customer in Nottinghamshire
Posted on 14/12/2022
, work completed 02/11/2022
Recommended
New sink gets thumbs up
The mixer tap on our utility room sink would not turn off. The engineer fitted isolation valves so that we could have hot water in the kitchen and bathroom. The sink needed replacing and the company went to considerable trouble to find the size and features of the unit we wanted. Some carpentry was required to complete the fit. All work by both engineers was friendly, efficient and professional, all waste was removed and the room left clean and tidy. We are very pleased with the new fitting and will certainly recommend this company to others.
Customer in Nottinghamshire
Posted on 22/11/2022
, work completed 19/11/2022
Recommended
Installation of new boiler
The process of buying our new boiler from the point of original contact through the estimation stage, the quotation, the contact with Proheat, and the date of agreed installation was carried out with the utmost professionalism. Once the installation date was confirmed everything went according to plan and on any occasion when we needed information in advance of the fitting the Contract Manager provided this. The installation was carried out principally by Phil who was assisted ably by Charlie and Dave. The professionalism of the engineers was a treat to see both in terms of their knowledge and of their friendly attitudes and Phil kept us informed of progress on an ongoing basis. Any problems encountered during the installation were solved by Phil with the minimum of fuss. On completion the areas where they were working were left clean and tidy and all waste materials were removed.
Customer in Nottinghamshire
Posted on 21/11/2022
, work completed 16/11/2022
Recommended
Having a new boiler is scary
I know nothing about boilers, but I knew mine was packing up! After a bit of research I didn’t feel much better informed, asked for a few quotes and decided on Pro-heat - due to the competitive price and being able to get a real person on the phone. Everyone I spoke to from requesting a quote to installation could answer all of my questions and I always felt safe and in control. Would recommend Pro-Heat to anyone else needing work done.
Customer in Lincolnshire
Posted on 13/10/2022
, work completed 04/10/2022
Recommended
Excellent work
Replaced radiator quickly and efficiently. From first contact to completion and invoice they were helpful polite efficient. Fitter explained the work left no mess or damage to wall. On schedule on time. Thank you.
Customer in Nottinghamshire
Posted on 07/09/2022
, work completed 07/09/2022
Recommended
Boiler installation
The work required for my boiler installation was completed yesterday and was done to my satisfaction. Initially the engineer found a couple of problems with the pipe work at my Victorian property because of the mismatch between older pipes and modern ones, but this was rectified on a second visit that was completed quickly and with no additional costs to me for parts or labour. The whole experience from initial contact to completion was a thorough and professional one. The engineer involved (Jon) was lovely and very helpful.
Customer in Nottinghamshire
Posted on 18/08/2022
, work completed 17/08/2022
Recommended
Outstanding Work
Following our decision to replace our boiler, we were given very clear information about our options and the associated costs. The engineer was outstanding from start to finish. He kept us informed about what he was doing and explained everything very clearly. Due to the slight increase in the size of the new boiler, a new hole was required in the external wall requiring the previous hole to be repaired with new bricks and an electric socket had to be moved. The engineer had the skills to complete this additional work to a very high standard. The new pipework and boiler look very smart. We have received clear information about the new controls and how everything works. We have had other work undertaken by Pro Heat over the last year and as always it is of the highest standard. Aftercare and communication is excellent.
Customer in Nottinghamshire
Posted on 09/08/2022
, work completed 08/08/2022
Recommended
Supply and fit new gas boiler.
Pro-Heat Plumbing and Heating Ltd (Newark) have just completed the supply and fitting of my new gas boiler. The whole process has been a well-coordinated and professional job from start to finish. I delighted with the recommended boiler (Worcester-Bosch Geenstar 8000 Life) and just as importantly, with the help and service from all concerned. Advice and Estimates were freely supplied, and supplementary questions easily dealt with by office staff. The start date was agreed and honoured. The fitting work was well organised and efficiently carried out with the minimum of distuption, and great care shown when working inside my home. A well run company with staff who worked hard to make things easy for me, and have left me feeling confident not only with my new boiler but also with the Service and Maintenance Plan that is offered.
Customer in Nottinghamshire
Posted on 09/08/2022
, work completed 29/07/2022
Recommended
New Gas boiler
Excellent service and communication. Everything explained beforehand. John arrived on time and worked really hard all day. Explained work completed and tested everything thoroughly. Cleaned up at the end. Bricklayer matched up the bricks to fill hole left by removal of old flue.
Customer in Nottinghamshire
Posted on 04/08/2022
, work completed 03/08/2022
Recommended
Professional firm with high standards
A very full survey was conducted to ensure that I was making the correct decisions regarding a boiler replacement, and that all aspects of the installation were fully explained. The quote was competitive to other Companies, but the correspondence and detail of their quote was certainly better than their competitors. The boiler replacement was carried out on the agreed date, and the Engineer arrived on time and with all the required equipment. The actual job undertaken was a credit to the Engineer with all pipework carefully positioned and it appears that a lot of effort went into the attention to detail. After completion of the work, the Engineer explained the workings of the new thermostat arrangement and the method of re-charging the water pressure in the boiler should it be required at a later date. The site was left in a very clean and tidy state, and all packaging and the old equipment was removed from site. I would highly recommend this Company to others for their plumbing issues, and will certainly be using them for normal servicing and any repairs. In my view an exceptionally quality Company.
Customer in Lincolnshire
Posted on 30/07/2022
, work completed 21/07/2022
Recommended
Oil boiler installation
From quotation to completion of work, a very good experience. The tradesmen completed the work as per the quotation within the agreed time lines. They were courteous and tidy and spent time upon completion taking us through how to set the timer etc. Would not hesitate to recommend Pro Heat Plumbing
Customer in Nottinghamshire
Posted on 08/06/2022
, work completed 24/05/2022
Recommended
Combi Boiler Installation
Out of three companies who came to quote for the removal of our old gravity fed boiler and hot water tank positioned unhelpfully in the loft we chose ProHeat. They were competitively priced, offered 0% interest finance, a free first boiler service and were reliable in their communication. The two engineers who came worked solidly and efficiently and completed the job in the stated time with the minimum amount of mess and stress - they made a difficult task look easy. From the quote to customer service to the actual engineers we could not fault them and would highly recommend the company...we even received an amazing bouquet of flowers from them after we had signed the job off which was a great surprise; unusual but much appreciated! Thank you ProHeat!
Caroline in Nottinghamshire
Posted on 17/05/2022
, work completed 28/04/2022
Recommended
Professional and prompt service
Diagnosis of the problem was quick and the engineer gave a clear explanation of the faults and the recommended work. The subsequent replacement work was carried out for a reasonable price (parts and labour). The engineer visiting always wore boot covers and provided a good description of the work that had been completed. The original fault has been rectified.
Customer in Lincolnshire
Posted on 17/05/2022
, work completed 21/04/2022
Recommended
Excellent Annual Service
Excellent Annual Gas Boiler and Cylinder Service Darren from Pro-heat arrived promptly, worked hard, and was pleasant, cheery and helpful, to carry out our annual gas boiler service. Proheat's communication were excellent, with booking confirmation, explanations of planned works and all questions answered. Their team have all always been skilled, industrious, and knowledgeable, as well as clean and tidy working. Their price is also good value . We are happy to recommend Proheat.
Ross in Nottinghamshire
Posted on 17/05/2022
, work completed 17/05/2022
Recommended
Warmflow boiler repair
Had Pro Hear twice, first to check the problem, second to repair it. The employee, Charlie Gibson was excellent, arrived when advised and was polite and professional at all times. The job was finished quickly and it works as it should now.
Customer in Nottinghamshire
Posted on 14/04/2022
, work completed 12/04/2022
Recommended
Replacement of Gas Boiler
Excellent service from the first time I contacted the Company..The installer (Ryan) turned up at 8.30am on Saturday,and the job was completed by 4.30pm...A pleasant and very skilled installer..More than satisfied with the completed job,and I would certainly recommend this company to anyone needing plumbing work...
Customer in Nottinghamshire
Posted on 12/04/2022
, work completed 05/04/2022
Recommended
Excellent job, very pleased with the work.
James did an excellent job replacing bathroom taps, some of which were almost impossible to remove due to corrosion. However, James overcame these problems and did a very professional job despite space restrictions and completed the work inside the allocated time slot. Very happy with this work.
Customer in Nottinghamshire
Posted on 08/04/2022
, work completed 08/04/2022
Recommended
Excellent service
From beginning to end Proheat were nothing but professional and helpful. Right from the point of quotation, communication was excellent. Great explanations of planned works and all questions answered. The visiting tradesmen were all skilled and knowledgeable and worked very hard. Very thorough job completed to replace and relocate the boiler and clean out the existing radiators. Price seemed very fair after considering several quotes. Clean and tidy working and the team were friendly whilst respectful of being in our home. Charlie, James, Mark and Phil all did a fantastic job and we are extremely pleased with the new warmth in our home. I would not hesitate to recommend Proheat.
Customer in Nottinghamshire
Posted on 01/04/2022
, work completed 31/03/2022
Recommended
Just Outstanding
From start to finish this company was exceptional. A historical awful experience with another gas company meant we were really nervous about having the 22yr old gas boiler and electric immersion heater replaced in our new house. Yet from the initial meeting with the owner to the work being completed, we couldn’t be more impressed. The engineers arrived on time and worked relentlessly both days to get everything completed to an exceptional standard. The guys were courteous, polite, hard working and amazingly thorough. They left our house so spotless you wouldn’t believe we’d had a major job done. There really isn’t a single thing we could fault. We cannot thank David and his team at pro-heat enough for making this job so painless, and we look forward to using you again in the future. Highly recommended!
Claire in Nottinghamshire
Posted on 31/03/2022
, work completed 31/03/2022
Recommended
Excellent Service Throughout
The scope of the work was: to replace my old and failing gas boiler with a new smart Worcester Bosch boiler; all the heating controls and lastly, service my HW cylinder. The quotation process was quick and efficient and we discussed several options. Did I get value for money - absolutely. Of course, if you look hard, you might find cheaper options online but having the whole job done, with one (local) company, is so much better. In terms of meeting our agreed schedule and budget, the answer is yes. There were a couple delays, caused by the non-availability of hardware, but the company kept me informed throughout. I am entirely satisfied that Pro Heat did everything they could do, to remain on target. The installation team were clean, efficient and courteous. Support from the main office was effective and polite. I would have no hesitation in recommending Pro Heat of Newark to anyone. Indeed, I already have.
Steve in Lincolnshire
Posted on 25/03/2022
, work completed 10/03/2022
Recommended
Excellent work, completed on time and well priced
Very pleased with service from the initial quote process to boiler installation and follow-up paperwork. Good advice on options during the quote process, a sensible price that compared well with others. The installation work was very professional with the engineer happy to answer any questions. He took care to ensure the work area was protected and gave a thorough explanation of controls and the system when completed. Would be happy to use Pro-Heat again and would recommend them to anyone considering a boiler installation.
Customer in Nottinghamshire
Posted on 23/03/2022
, work completed 17/03/2022
Recommended
Boiler Service
First-time user. Made an appointment three weeks delay as a backlog of work. No Problem. On the appointed day no engineer. The office said we should have been notified. New appointment made only to be cancelled later. The third appointment was kept but the following day found thermostat on the boiler had been left on maximum and radiators and hot water were very hot. For disabled occupant could have been dangerous. Small water leak coming from inside the boiler during operation. The engineer attended and rectified. Could have been a better experience.
Customer in Nottinghamshire
Posted on 25/11/2021
, work completed 14/10/2021
Great service
I have used Pro-heat 3 times this year from fitting a new oil boiler to supplementary works later including a new outside oil tank and thermostatic values inside. Each time the quoting process was efficient and the works undertaken were all carried out professionally politely and with care and attention to detail. Thoroughly impressed with the whole service and would wholeheartedly recommend the company, from the initial site visit to the completion of the work everyone is friendly, knowledgeable and competent. Its a real pleasure to encounter a company that actually care about the quality of their work. Well done guys! Very happy customer.
Customer in Nottinghamshire
Posted on 04/11/2021
, work completed 01/10/2021
Recommended
Excellent work, clean, neat and tidy. Very friendly and professional.
We had our 17 year old Baxi 105e boiler replaced with a Worcester Bosch 4000 30KW. We had David come on-site to work out the costs and discuss the options available. Very agreeable and pleasant and not pushy at all. Straight away makes you feel good about the company. Once the price was agreed we had the work scheduled in for a 2 day visit as we had other work done at the same time, removing old lead pipe work and fitting a new radiator. Ryan fitted the boiler, mostly completed on the first day with the radiator on day two. This was along with the chemical flush. All went well. The pipework is very neat and tidy. An excellent job all round. The only issue we had, which is not Pro-Heats fault, was that the mains gas pressure was a little low. We had Cadent out to fix that problem which did mean moving the meter outside the garage. Once that work was done, Ryan came back and commissioned the boiler. All in all, the work was excellent and Ryan went above and beyond to get the boiler finished once Cadent did their bit. Will highly recommend Pro-Heat to anyone interested in a new boiler.
Customer in Nottinghamshire
Posted on 11/10/2021
, work completed 28/09/2021
Recommended
Impressed from start to finish.
Rang for a boiler service and removal of a gas fire. Got a very reasonable quote immediately and an appointment within a week. The work was done on time and quickly and cleanly. Very pleasant guy who was willing with advice on future plans for a replacement fire, even pointing out local suppliers. A very pleasant experience from first call to the emailed bill and payment receipt. Will be happy to use again.
Paul in Lincolnshire
Posted on 10/09/2021
, work completed 08/09/2021
Recommended
Job done
The service engineer was on time. Very polite and helpful. Explained a fault with my gas supply. I asked how I should resolve the fault and the gentleman in the office gave me advice. The service had only increased by £5 since last year
Customer in Nottinghamshire
Posted on 23/08/2021
, work completed 19/08/2021
Recommended
Full System Installation
I just thought that I’d write and tell you that I am very happy with the work that the team leader and his team have done for me. As this house was built in the early 1800’s and has never had a central heating I’m sure that it presented a few problems, however, the team got on and made a superb job of fitting a complete system from oil storage tank to fitting of flat panel radiators and outdoor boiler. The guys were particularly kind, sympathetic and accepting of my health problems. I couldn’t have wished for a nicer, more cheerful bunch of guys. I would have no hesitation in recommending “Pro-Heat heating and plumbing” to any other prospective customers. I will copy this E-mail to “Trusted Traders" My damaged light fitting has been fixed with a spare part that I wasn’t sure that I had, so not to worry, it’s all sorted. Thank you all for a job well done. Yours, Dave
Customer in Nottinghamshire
Posted on 10/07/2021
, work completed 07/07/2021
Recommended
Unprofessional and Dangerous
I'll copy below the feedback I gave to my landlord after 2 engineers from this company attended my property over 2 days. "Further to the boiler installation by Pro Heat on Wednesday and Thursday 26th and 27th May 2021 and our 'phone conversation yesterday, I want to list the various issues I raised, formally, in an email, as well as a few more that have come to light since. 1. One (or both) of the engineers used my toilet without asking first. They left faeces in the bowl unflushed at lunchtime and urine marks on the rim. This is unacceptable at any time let alone during a pandemic. 2. Neither engineer wore facemasks. 3. They didn't dust sheet any of the kitchen before drilling holes in the ceiling and wall so every surface is covered in dust at the minimum, some with small gravelly bits from the drilled bricks. 4. The pipe installation above the new boiler is a mess and an eyesore for a residential property. It will need to be boxed in. 5. The pipes they installed under the sink area haven't been clipped and have been left supporting themselves. I have every suspicion that a cheap quote was put in by Pro Heat and thus a cheap job was completed, however this will undoubtedly lead to follow up work being required at a further cost to the owner.". I'd leave 0 stars if that was possible.
Customer in Lincolnshire
Posted on 17/06/2021
(Reviewer did not use service)
Amazing service
A failed tap and an unusual replacement that did not seem to fit the existing space and filter system did not stop the Pro-Heat engineer. I was most impressed by his determination to solve the problem - which he did! He then took the trouble to show me and explain what he had done. Pro-Heat were also very quick to make an initial visit and always either came when they said they would or notified me if there was a delay. The engineers were polite and adhered to Covid security. The cost was also very reasonable. I do not hesitate in recommending them.
Customer in Nottinghamshire
Posted on 08/06/2021
, work completed 07/06/2021
Recommended
Good value for money, and good work.
Excellent value for money; also had a radiator installed same day. Previous boiler on its last legs after well over 20 years service, noisy and smelly! New boiler runs well, no where near as noisy. All work completed same day, a 'fitter' returned 2 weeks later to finish off the flue (had to wait for cement to set solid). Had a couple of issues, because when draining radiators, a great deal of water leaked out. To be fair the mess was cleared up, but as I'm a wheelchair-user, it pretty much wrecked that bit of carpet as it became stretched and rucked up and no budget left to replace or have the damage repaired unfortunately. In all my years of experience with plumbers, builders and tradespeople, never ever experienced that before! Yes the carpet's over 20 years, but it did upset me. My advice to consumers, ensure you have something handy to limit that sort of accident. However, despite that, on the whole I'm pleased with the work carried out, done on time, did not cost more than original quote/estimate, and came within budget. Have had the work of many tradespeople over the years, and on the whole I'd say these were pretty competent, and did good work. A fitter returned a day or so later as I had a minor leak from one radiator, so on the whole I'd recommend these, because they listen, are responsive and obviously do good work. One last comment - new boiler and system up and running, hardly hear any sounds from inside the house! Soooooo peaceful.
Customer in Lincolnshire
Posted on 03/06/2021
, work completed 22/04/2021
Recommended
Absolutely horrendous experience with this rude, inept company!
Where to begin! I have a boiler which is a few years old at my rented house which I booked to have its annual service with Pro-heat. I have never had any problems with the boiler. After the boiler was serviced, and signed off as being safe, a catalogue of disasters happened. When the engineer left, the pressure was on 3 and one of the valves was left open. My tenant (who understandably knew nothing about boilers) noticed these 2 things but didn't realise they were so significant. The hot water stopped working, the pressure was all over the place, there was a leak from the outside pipe, and water was coming through the ceiling above the shared passage. Fortunately, there was a plumber at the house next door, and he confirmed that the leak was coming from a burst pipe in the bathroom, which was due to the erratic pressure of the boiler. He noticed that the valve was open, and shut it immediately as he said it should not be open. On reporting the above to Pro-heat, I was aggressively spoken to and called a liar. They blamed my tenant for breaking the boiler, and refused to accept any responsibility. After a very unpleasant 30 mins, they agreed to go back and look at the boiler. They turned up for 15 minutes, were very angry, and made her feel very uncomfortable. I have since learnt that they left a valve open on a boiler in a house on the next street (exactly the same as our problem) and that when they complained responsibility was again denied! AWFUL!
Customer in Nottinghamshire
Posted on 15/04/2021
, work completed 25/02/2021
Obscure Problem - Sorted!
My 6-yr old Worcester Bosch Oil Boiler developed an intermittent but frequent fault which, in the end, needed a boiler reset every 5 minutes or less. It had also started making an odd sound immediately after shutting down. Pro-Heat's man, Charlie, had never seen anything like the intermittent but, with a couple of phone calls to an equally confused WB engineer, persevered to narrow the fault down to the capacitor, and the odd sound to the oil pump bearing. He ordered the parts, came back, and replaced both the capacitor and the new pump. The boiler now works as advertised, stays on when it's told to and not only shuts down when asked but shuts up too! Thanks Charlie and well done Pro-Heat.
Customer in Lincolnshire
Posted on 01/03/2021
, work completed 08/02/2021
Recommended
Fast efficient and competitively priced service
Boiler would not fire and despite no availability managed to divert an engineer to us at the end of the day. Sorted at a very friendly price. Great job.
Customer in Nottinghamshire
Posted on 04/02/2021
, work completed 02/02/2021
Recommended
Boiler Service
We selected Pro-Heat as they were recommended by the manufacturers of our underfloor heating. Arrived promptly and carried out the work efficiently. Good to find a reliable supplier.
Customer in Nottinghamshire
Posted on 13/01/2021
, work completed 11/01/2021
Recommended
3 Port valve head replaced
Rang Pro-Heat explaining there was a fault with central heating. Engineer arrived and was quick to diagnose a replacement of a 3 port valve head was needed. The part was fitted and the system was working again. Very pleased with everything, many thanks to Jack for his excellent work and communication.
Customer in Nottinghamshire
Posted on 27/10/2020
, work completed 22/10/2020
Recommended
Annual Boiler Service
Have used Pro-Heat for our boiler service for a number of years. Always arrive on time and carry out the work efficiently at a reasonable price. Very pleased. Ray Clarke
Customer in Nottinghamshire
Posted on 20/10/2020
, work completed 13/10/2020
Recommended
1st time I have used Pro-Heat
They arrived on time, completed the small job quickly and at a reasonable cost. I will definitely use this company again,
Customer in Nottinghamshire
Posted on 24/09/2020
, work completed 23/09/2020
Recommended
Can not speak highly enough about the service provided.
The engineer was on time and even put disposable covers over his shoes before entering the house. A gas boiler safety check was performed and even a gas pressure check to make sure there were no leaks inside the property. A minor gas pressure drop was detected and a leak under the hob was found and rectified. Very pleased with the service and would highly recommend Pro-Heat to anyone.
Customer in Nottinghamshire
Posted on 19/06/2020
, work completed 18/06/2020
Recommended
Boiler replacement
For years we have had different plumbers and contracts to service our boiler. It has taken time and effort to find people to do it or the regular contract had to be chased every year. At last we have found a company that does what it says it will do . The service was prompt, efficient and honest. Both Darren and Jack turned up on or before the appointment time and worked cleanly and efficiently. We ended up opting for a new boiler but were never pushed to do so, we felt the repair on an 11 year old boiler would be better invested in a new one. Both men were extremely polite, cleaned up well and left no damage anywhere in the property. We are delighted with their work.
Customer in Nottinghamshire
Posted on 28/02/2020
, work completed 26/02/2020
Recommended
Same again!!
I've reviewed before when a new boiler was installed, 5* all perfect. Now a year later, 1st service is due. Reminder email arrives saying service is due, 1 minute call later its booked. Cheerful man turns up bang on time, does service, cleans up and goes off to his next job. What more do you need? No doubt same review will be left this time next year. Lots of people promise a good job, a good price, trained staff etc. Not everyone delivers. These do.
Customer in Lincolnshire
Posted on 21/02/2020
, work completed 21/02/2020
Recommended
Boiler service
Always a brilliant service - fast and efficient, wouldn't use anyone else in Newark now. Thanks very much Darren.
Customer in Nottinghamshire
Posted on 10/01/2020
, work completed 07/01/2020
Recommended
Great service on a new boiler replacement
Pro-Heat have fitted a new Worcester Bosch boiler to my Victorian house and in typical old building style things didn't go quite to plan. The team were amazing and got us up and running very quickly. The quote was good, the communcation prior to fitting spot on, Jack (the plumber) arrived on time and got on with the job dealing with problems professionally and efficiently so we were never left without hot water overnight. Thanks Pro-Heat we will be using your service again for our plumbing and heating needs
Gillian, Nottinghamshire
Posted on 09/08/2019
, work completed 08/08/2019
Recommended
New boiler
We were very pleased with the service we received from Pro-heat of Newark. From the survey through to the installation their service was first class. The guy who did the installation was courteous and friendly took the time to explain the different aspects of the work. There was a minor problem with the condenser pipe which they rectified within an hour of me ringing them. Would recommend this company and would defiantly use them again.
Antony, Leicestershire
Posted on 16/07/2019
, work completed 11/07/2019
Recommended
LPG Gas Certificate and Boiler Service
A thoroughly professional and comprehensive service given at a very competitive cost. From the efficiency of the office staff to that of the engineer, I thank you for completing the job as requested. I have 24 properties and have been let down by gas engineers in the past. Pro-heat have gained another grateful customer by making the process seamless. Thank you Pro-Heat you have my full recommendation
Sue Lancaster
Posted on 09/07/2019
, work completed 08/07/2019
Recommended
Expert service
This team are so organised and efficient - from the office staff to the on-site engineers. This is the second time I have used Pro-Heat and would use them again without hesitation. Their quote was very reasonable and very accurate. I would recommend to anyone with a water or heating system requirement - they won’t let you down.
Customer in Nottinghamshire
Posted on 02/07/2019
, work completed 28/06/2019
Recommended
100% recommend
I've been using Pro-Heat for a few years and have had a variety of work done from smart home tech to new pipes to oil tank fitting. I've always been extremely happy with the level of service and the quality of each job. I wouldn't want to use anyone else!
Colleen
Posted on 21/06/2019
, work completed 05/06/2019
Recommended
Excellent
This is the second time I've used ProHeat Newark and I'm very happy with their service. No offence to other heating engineers but the ProHeat engineers that I've met just seem to be more intelligent, more competent and nicer people! No sucking of teeth and saying "that will be expensive", they just get on with it to a professional standard. Professional and good value for money.
Customer in Lincolnshire
Posted on 21/03/2019
, work completed 21/03/2019
Recommended
Great company
I have had pro heat out to the house 3 times since in the past 2 month for a problem with the boiler. They have always arrived on time if not earlier. They are always friendly and helpful. The problem with my boiler resulted in a part needing to be replaced. The estimated price of replacement was the exact price it cost. I would highly recommend this company and the people working there.
Customer in Nottinghamshire
Posted on 08/03/2019
, work completed 06/03/2019
Recommended
Checking and cleaning a back boiler
The young man seemed to be efficient and was friendly helpful when asked. The surrounding part to the gas fire however has not been put back quite right which means I have to remove the switch surround to turn it on. Some of the metal surround is too close to the heating element and this is not right, I can also see former paintwork which I could not see before. The young man took 5 phone calls whilst working with me - he may have been conferring but it seems a lot. The appointment was for 11 and he came at 20 to 10 and it took 2 hours which may be normal. I would like this fixed before I make payment. I think it would be helpful to confer with me a little more about what is going on as it was a long session but he did answer my questions when asked. I do have confidence that it is safe overall but would like this put right now.
Customer in Nottinghamshire
Posted on 24/02/2019
, work completed 23/02/2019
Would I use them again? In a heart beat!!
Used Worcester's web site to find approved boiler people to fit a new one. Before the third quote had arrived decision had been made to use PH. Impressed by his visit to quote, personality, knowledge and the information given. Job started on agreed day, half way through a bit of a hiccup, a problem, these things happen. It's not what the problem is that matters, it's the way that it's resolved that counts. Very happy with the result, very happy with the work, very happy with the workforce. Now looking towards a long term relationship when they return in 12 months for servicing.
Customer in Lincolnshire
Posted on 21/02/2019
, work completed 15/02/2019
Recommended
New tap fitted.
My kitchen tap required replacing as the very regular, and annoying, dripping from the spout had become worse. It was also leaking from one of the valves, despite having new valves fitted by a local plumber last year. Rather than 'mess about' with replacing the valves again, which really was a waste of money, I decided to replace the entire tap via a Which? Trusted Trader. Pro-Heat were excellent in their response and carried out the task quickly, efficiently and to my satisfaction. Communication, prior to the engineer's visit, was excellent and I was able to choose my replacement tap from a selection offered to me via a hyperlink.
Customer in Lincolnshire
Posted on 01/02/2019
, work completed 22/01/2019
Recommended
A very good job
Pro-Heat exchanged our combi boiler for a new one. The job was completed in a day by two lovely young men who worked quietly and efficiently throughout the day, even working through their lunch break. They cleaned up well after every stage of the job. We're very pleased with the finished result, the boiler works very efficiently and was the lowest price out of the 3 quotes we obtained.
Customer in Lincolnshire
Posted on 21/01/2019
, work completed 17/01/2019
Recommended
New heating system fitted to replace old boiler and tank system, opted for combo boiler so all old tanks and pipes were removed.
From quote to end of work Pro heat came across as being very professional, was given a date and time for work to commence, arrived home at the end of the first day to find Jack still there tidying up and clearing away the parts he had removed, he explained what had been done that day and what would be carried out next day, Jack was very helpful, tidy and considerate, work completed by the end of second day, new timer explained, house left clean and tidy. What a difference a new boiler makes, thank you Pro Heat for a professional service, will definitely recommend.
Customer in Nottinghamshire
Posted on 13/12/2018
, work completed 06/12/2018
Recommended
Highly recommended
ProHeat installed a new Worcester Bosch boiler and we were happy with the people, service and professionalism shown by all. Would definitely use their services again.
And Mrs Ogle
Posted on 17/10/2018
, work completed 17/10/2018
Recommended
Annual Boiler Sevice
This is the third time Pro-Heat have serviced our boiler having installed it from new. Charlie arrived on time and did an clean and efficient job and answered any queries I had. The cost was very reasonable. Ray
Ray Clarke
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Very efficient team of workers
I have used Pro Heat Plumbing on two occasions, firstly on my rented house and then on my own property having new boilers fitted in both. From the onset the communication was good and they aimed to please. All of the lads were polite and cheerful as was the lady in the office. The team of workers on both occasions were efficient, knew their job, worked well together and left everything clean and tidy afterwards.They were very respectful of my properties and used protective film for my stairs and disposable shoes. They worked through any problems together and communicated well between themselves sharing ideas and suggestions. Charlie went out of his way to do his best to finish the job on the day after experiencing problems earlier on in the day with the gas pressure...he stayed until late making sure that we had hot water and that everything was working well before he left and insisted on cleaning everything up afterwards in spite of me saying that I would do it as it was so late. He is a credit to the team! The company should be proud of the work they do and the way they treat their customers....on both occasions I received a basket of flowers, a really nice gesture! I was impressed by everything. Thank you!
lorraine Pailing
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
New Oil Worcester Boiler
Pro heat, are highly recommended. Phil the fitter is a true asset to you. His work is extremely neat and tidy. They worked late into the evening to get us hot water that night and returned early the next morning to finish the job. Can’t recommend them enough.
DanShaw
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Prompt and professional
Came time they stated. It was done to schedule. Very polite and considerate professional. Highly recommended.
William, Lincolnshire
Posted on 10/08/2018
, work completed 10/08/2018
Recommended
Excellent in every way.
Excellent in every way. Started using these guys at Pro-Heat (Newark) in the last couple of months. First a new Un-Vented Cylinder, followed by a new WB Boiler, then rearrangement of some problem pipe work. From initial quotation to completion of each task you simply couldn't fault any of these guys. Always prompt, pleasant with high professional quality & reliability. Highly recommended, will continue to use them in the future.
George, Nottinghamshire
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
First Class Trader!
This trader is brilliant! Everyone, from the owner to the fitters, showed complete competence. The pipework for our new boiler is neat and professional. The fitters treated our home with great respect. A very professional job, done to the highest standards - well done!
Mark, Nottinghamshire
Posted on 02/05/2018
, work completed 02/05/2018
Recommended
Superior Customer Service
Our old oil fired boiler died a death and I couldn't find anyone local so I chanced my luck and went further a field. From my first point of contact over the phone with the office staff, I was given friendly and supportive advice and I was left feeling that at last I had found an exceptional company. Phil their oil engineer came out promptly and advised that we needed a new unit and arranged a meeting with his colleague David as to move this forward. David came out to the house a few days later, sorted the admin and arranged the install 2 days later. Phil turned up bright and early on the day with the new apprentice (a very well mannered and capable young lad) and carried out the removal and install in 8 hours!!! Both the guys were extremely polite, professional and dedicated to ensuring we were in the lap of comfort before they left. The installation was faultless and tidy. Phil is definitely an asset to the company. A few days later, we got a bouquet of flowers and some chocolates delivered to the house, thanking us for the custom. This company set an example in all aspects of customer service from point of inception to the end product that other companies could really learn from. A real team, it seems. I now have a well installed, quality product with 8 years warranty and the peace of mind that it will be serviced correctly and done in a flexible manner beneficial to both parties. Thank you very much. Nick and Lorraine
Nick Kutscher
Posted on 01/02/2018
, work completed 01/02/2018
Recommended
Top job
Having approached Pro-Heat on a Wednesday afternoon, I was absolutely desperate for a boiler to be serviced so that I could complete on a house move as I needed a gas safety certificate. Pro-Heat knew how desperate I was and they could've charged me over the odds due to my situation. However, they didn't, they had an engineer with me within 48 hours and the work was completed so that I could progress with my house move. Not only that, but they charged me the standard price, they didn't inflate the price at all. They provided a top class job, in an amazingly quick time. 100% recommend this firm.
David Hedge
Posted on 08/01/2018
, work completed 08/01/2018
Recommended
Great work. Very professional.
Serviced an old, neglected boiler. Did a great job at a very reasonable price. Very professional company.
JonandJo
Posted on 07/12/2017
, work completed 07/12/2017
Recommended
Great work
No hassle, helpful and fast. Jonathan I think his name was. Great work thanks
TheBear
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
Excellent job, professional
All aspects of pro-heat were excellent honest and professional, companies like this are hard to find.
Steve, Nottinghamshire
Posted on 17/11/2017
, work completed 17/11/2017
Recommended
New gas boiler system
Most polite workforce ever dealt with Did a great job taking out very old boiler and fitting new gas system, would recommend
Trevor Morris
Posted on 04/11/2017
, work completed 04/11/2017
Recommended
Good to deal with
We needed a service and some repair work due to a leaky boiler. The response from Pro-Heat was swift and efficient. The very pleasant engineer, David, identified the problem, ordered the parts, advised us of the cost upfront and returned a couple of days later to repair and service the boiler. All very efficient and a pleasure to deal with the company.
Richard Parish
Posted on 30/10/2017
, work completed 30/10/2017
Recommended
Great Job!
Needed 2 small jobs done on the bathroom toilet. Visit 1 sorted leek and took details of part needed for job 2 Visit 2 fitted new part in ten minutes and was gone. Overshoes worn, polite and helpful, attention to detail, good job done, bill sent via email within a few days. Tradesmen like these are hard to find.
keencooks
Posted on 11/10/2017
, work completed 11/10/2017
Recommended
New boiler and hot water cylinder fitted
Did an excellent job, fitted a new boiler in the garage, removed the old one that was fitted in the dining room , fitted a new hot water cylinder and thermostat rad valves. Everything from the initial visit, to the quote then installation went perfectly. They were clean and tidy and very professional. It was a two day job but they didn't leave us on day one with no hot water. I would highly recommended them, they are excellent.
Macpherson
Posted on 03/09/2017
, work completed 03/09/2017
Recommended
Prompt & Professional
Sylvia, Nottinghamshire
Posted on 04/08/2017
, work completed 04/08/2017
Recommended
Prompt & professional
Friendly, prompt service, turned up on time, did a great job. Very impressed, would recommend & definitely use again.
William Stewart, Nottinghamshire
Posted on 20/05/2017
, work completed 20/05/2017
Recommended
A Great Job
I recently had a new combo boiler fitted, the work was completed to a very high standard, by a great team, after day one I was left with heating and hot water. The job was completed on day two, I was left with nothing to clean up, they had done it all. I can highly recommend Pro heat.
Kebab34
Posted on 09/04/2017
, work completed 09/04/2017
Recommended
New unvented cylinder installed
Our unvented cylinder was faulty, From estimate to completion the service was first class and professional, I have no hesitation in recommending Pro-heat Newark services, Phil and Ryan worked very well and completed the job on time and the workmanship was very neat and tidy,
Andy Newark
Posted on 06/04/2017
, work completed 06/04/2017
Recommended
Fabulous
Professional, reliable & dedicated to making the experience a good one. A really complicated situation made simple - Thanks!
Sandra, Lincolnshire
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Excellent
Pleasant & efficient crew. Well organised. Clean & tidy. 1st class job completed on time.
David, Nottinghamshire
Posted on 17/01/2017
, work completed 17/01/2017
Recommended
A very good job.
A very clean and tidy job, excellent workmanship, to be recommended.
John, Nottinghamshire
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Very professional and well recommended
Recently had a new boiler fitted after the one in the house we moved into was deemed unsafe when British Gas came out to assess whether they would take in on a maintenance plan. Had various quotes for the same boiler and work from British Gas and other Gas Safe registered local tradesmen. For comparison, the BG quote was 30% higher than Pro-heat and would take a day longer to complete. Other quotes were cheaper than Pro-heat but didn't come with the Which? Trusted Trader reviews, nor the 0% finance!!! The work was carried out over 2 days - we only lost the gas/hot-water for 1 night. The workman were so professional, dedicated and pleasant. There was no mess left over and I cam home to a lovely warm house. Cannot recommend them highly enough - for me the whole process was exceptional and worry free.
stephen
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Professional, Courteous, tidy.
Really neat job. Well priced. I would recommend. Indeed Pro-heat were recommended to me after a bad costly experience with another local plumber.
Cheryl, Nottinghamshire
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
Excellent job
Work carried out on time and in very professional manner. Boiler fully installed and working on day 1. System flushed and wireless control fitted second day. I am very satisfied and would certainly recommend.
Pam, Nottinghamshire
Posted on 13/06/2016
, work completed 13/06/2016
Recommended
Superb
From initial quotation to the end of the job everything was carried out in a most professional manner. Our fitters were courteous and kept us informed of everything they were doing. They left no mess and the job was done to a high standard. Thank you. Will recommend.
Graham, Nottinghamshire
Posted on 23/05/2016
, work completed 23/05/2016
Recommended
Professional Company
Professional and friendly service from quote to completed job. We had an unvented cylinder installed. The plumber just got on with the job, was clean and tidy and ran through the completed work with me before he left. Highly recommended.
Susan B
Posted on 17/05/2016
, work completed 17/05/2016
Recommended
My Review
Prompt, professional, great job
Pamela, Nottinghamshire
Posted on 04/04/2016
, work completed 04/04/2016
Recommended
Prompt and professional
Timothy, Nottinghamshire
Posted on 23/03/2016
, work completed 23/03/2016
Recommended
Competent job
Turned up on time - straight to task. Good work rate. Good communication workman customer.
Alan, Nottinghamshire
Posted on 15/03/2016
, work completed 15/03/2016
Recommended
My Review
Chris, Lincolnshire
Posted on 21/01/2016
, work completed 21/01/2016
Recommended
Very professional job
Excellent job all round by friendly professional skill.
David, Nottinghamshire
Posted on 13/01/2016
, work completed 13/01/2016
Recommended
Excellent job
The people were prompt, friendly & completed the job professionally. They fulfilled their promises as to time & work done.
David, Nottinghamshire
Posted on 20/11/2015
, work completed 20/11/2015
Recommended
Highly recommend
pro-heat is a firm you can trust to do a highly professional job. Prompt service with no mess or fuss and keen to cause as less disturbance to the house as possible. Very pleased with workmanship and price
Peter, Nottinghamshire
Posted on 15/10/2015
, work completed 15/10/2015
Recommended
Very professional job.
Pro-Heat Plumbing & Heating did a very professional job of fitting my new oil boiler. They came, fitted it, left no mess. Were prompt and told me exactly what was being done. Now I have a boiler and no worries. Thank you.
Suzanne, Nottinghamshire
Posted on 28/09/2015
, work completed 28/09/2015
Recommended
My review
Very pleased, gave good advice. Seem to have a very good team. They will never run out of work if they keep this service up!
Colin, Nottinghamshire
Posted on 23/09/2015
, work completed 23/09/2015
Recommended
Totally professional
Keith, Nottinghamshire
Posted on 28/07/2015
, work completed 28/07/2015
Recommended
Recommended
I found them to be professional and informative. I had a full central heating system installed.
Oliver, Nottingham
Posted on 13/06/2015
, work completed 13/06/2015
Recommended
New Boiler
Pro Heat installed a new boiler for me a few weeks back. The work was completed on time and to the budget and I can have no complaints.
Judy, Nottingham
Posted on 01/05/2015
, work completed 01/05/2015
Recommended