Endorsed by Which?

Proclene Ltd

4.9

196 Reviews

Opening Hours
Today - 08:00–18:30
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
196 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Sort by
Exceptional job
Customer Service
Quality
Value
Excellent from start to finish. Very friendly and informative when I first enquired about their cleaning service. Arrived on time and took great pride in doing an exceptional job. First class results and my carpets look like new. Don't use anyone else, Proclene are the best!
Linda, Gloucestershire Posted on 22/02/2018 , work completed 22/02/2018
Unbelievable Customer Service
Customer Service
Quality
Value
Unbelievable customer service, amazing results, went beyond the clean and returned a year later to remove a few spots.
Dan, Gloucestershire Posted on 19/02/2018 , work completed 19/02/2018
What an excellent job
Customer Service
Quality
Value
I checked with Which and then rang the trusted trader who was most professional and friendly, all I had to do was give the measurements of the carpets and the quote was almost instantaneous. On time and an excellent job on my carpets considering I have 6 dogs.
Lena, Worcestershire Posted on 05/02/2018 , work completed 05/02/2018
Great Job, Prompt, very Good
Customer Service
Quality
Value
It was nice to have a tradesman turn up early. Very polite, got on with the job, great!
Denise, Herefordshire Posted on 02/02/2018 , work completed 02/02/2018
Excellent job
Customer Service
Quality
Value
From the moment I contacted Proclene I felt comfortable with them. They were reassuring and helpful. The operative who came out was brilliant and worked really hard. I am very pleased with the results.
Anna, Herefordshire Posted on 25/01/2018 , work completed 25/01/2018
Prompt, Professional and Brilliant Job
Customer Service
Quality
Value
Operative introduced himself, explained what was required, managed expectations, was very quick but did a fabulous job.
Which? Trusted Traders Consumer Posted on 18/01/2018 , work completed 18/01/2018
Excellent Job done
Customer Service
Quality
Value
I thought Proclene were reliable with a good work ethic and felt I trusted the man on the job who cared very much about the job.
Michelle, Avon Posted on 15/01/2018 , work completed 15/01/2018
Prompt & professional
Customer Service
Quality
Value
Booking the work was easy & efficient. Turned up promptly as agreed. Very courteous & professional. There was no fuss or mess.
Mark, Gloucestershire Posted on 11/01/2018 , work completed 11/01/2018
Excellent Service
Customer Service
Quality
Value
This was an impressive service, came on time, polite, efficient, explained everything, tidy work. Excellent finish.
Elizabeth, Wiltshire Posted on 09/01/2018 , work completed 09/01/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time. Took time to explain procedure. Very efficient and gave instructions on care of carpet and sofa. Really pleased with result - clean and fresh smelling. Worth the extra money. I have had some bad experiences in the past. will use this company again.
Janice, Gloucestershire Posted on 15/12/2017 , work completed 15/12/2017