Proclene Ltd

Picture this; Christmas Eve, sweeping chimney (I know but only day time allowed!), Protective cloth falls down, we're in loft and don't notice, front room covered in soot, mostly over sofa and arm chair!! I don't have accidental insurance, so had to cover the cost myself. decision, clean or new? I rang Proclene. Craig was very helpful,told me how soot affected the fabric,how it would have to be cleaned and after looking at photos I sent, gave me a quote.I looked at other sofas but couldn't find one I liked. I chose Proclene (although not the cheapest quote) because of Craig's friendly approach,, knowledge and reviews. Craig kept to the original quote, even though a couple of months had passed. He arrived on time, showed me his card and explained how he would work. He looked at the suite, (which was worse than he expected I think! ) and suggested a trial cushion so I could see if I wanted to continue.The result was amazing! Craig then proceeded with cleaning the rest of the suite. I could check on progress any time and was shown problem areas when they appeared. He worked non-stop for 4.5 hours. I did not have high expectations, just a soot free sofa to sit on however the suite looked fantastic when finished.In addition to the soot, lots of old stains had also been removed. Practically back to it's original colour and so much brighter! I'm really pleased with the excellent result, worth every penny and would highly recommend Proclene.