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Proclene Ltd

4.9

196 Reviews

Opening Hours
Today - 08:00–18:30
  • Monday 08:00–18:30
  • Tuesday 08:00–18:30
  • Wednesday 08:00–18:30
  • Thursday 08:00–18:30
  • Friday 08:00–18:30
  • Saturday 09:00–13:00
  • Sunday 09:00–14:00
See customer reviews & leave a review

About

Proclene have won multiple awards for providing a 5 star quality cleaning service for carpets, upholstery and fine rugs, as well as providing amazing customer service, all of which shines through in the reviews we receive here at Which? Trusted Traders.

Proclene is totally independent & family run, providing customers with a personable & thorough service, provided by highly skilled and knowledgeable technicians.

Now celebrating 38 Years in the business, Proclene have earned their reputation, and their awards, for providing a carpet, upholstery & rug cleaning service of superior quality of workmanship and exceptional customer care.
Quality comes from their passion, knowledge, and taking great pride in their work, plus a great eye for detail, and they always ensure that their customers are delighted with the service they are provided with.

Proclene are trusted carpet & upholstery cleaners that really do care about their customers.

Proclene are also approved by Trading Standards.

What we do

  • Carpet and upholstery cleaners

  • Cleaning services

  • More Services

    • upholstery cleaning
    • stain protection
    • flame retardant

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
196 reviews
Customer Service
5.0
Quality
4.9
Value
4.7
Recommended

Recommended

by 99% of customers
Sort by
Excellent job
Customer Service
Quality
Value
The service was excellent. The provider was on time and very courteous.
Gerard, Gloucestershire Posted on 09/05/2017 , work completed 09/05/2017
Recommended
The trader replied (on 11/06/2017)
Hello Gerard, thank you for your review of us, we really appreciate it and so do any potential customers, as it helps them to make an inform decision about who they would prefer to use. Thank you for your custom and should you require any assistance in the future even advice just give us a call and we will be happy to help. Kind regards Craig
Brilliant job
Customer Service
Quality
Value
Would highly recommend Proclene for carpet cleaning, clean and fresh smelling result, friendly and pleasant staff.
Barbara, Gloucestershire Posted on 09/05/2017 , work completed 09/05/2017
Recommended
The trader replied (on 11/06/2017)
Hello Barbara, thank you for highly recommending us, I am so please that you are delighted with our work, the results and the professional manner in which it was carried out. Thank you also for taking the time to write this review as it allows potential customer to make an informed choice of who they would prefer to use, it helps them feel safe in the knowing that we are a professional company and that our staff are as you said "friendly and pleasant". Thank you once again for using Proclene, if you need any help or advice just let us know and we will be here for you. Kind regards Craig
Good result.
Customer Service
Quality
Value
Very satisfied with result at completion of job.
E A, Avon Posted on 04/05/2017 , work completed 04/05/2017
Recommended
The trader replied (on 15/05/2017)
Thank you for your review it is very much appreciated, and we are very pleased to know that you are very satisfied with our work. Thank you also for recommending us. Craig
Friendly service and great results
Customer Service
Quality
Value
Excellent service, professional, friendly and trustworthy. Great end results and very reasonable. This company was recommended and I would do the same.
Romy, Gloucestershire Posted on 02/05/2017 , work completed 02/05/2017
Recommended
The trader replied (on 15/05/2017)
Hello Romy, I would like to say thank you for your recommendation and for taking the time to write your very nice review of us, it is very much appreciated. We look forward to being of assistance if or when you need us. Craig
Excellent in all respects
Customer Service
Quality
Value
A very efficient, enthusiastic and professional job. Would highly recommend.
A, Gloucestershire Posted on 25/04/2017 , work completed 25/04/2017
Recommended
The trader replied (on 15/05/2017)
Hello A, Thank you for your review and your recommendation, we really appreciate it and so do our potential customers. We are very pleased that you are delighted with our work and that you feel that we have provided you with excellent customer service, quality of work that represents good value for money. Thank you for using Proclene. Craig
Great job, very professional
Customer Service
Quality
Value
Prompt arrival, great job, excellent value for money.
Neal, Gloucestershire Posted on 21/04/2017 , work completed 21/04/2017
Recommended
The trader replied (on 15/05/2017)
Hello Neal, thank you for your review and recommendation. We are very pleased to know that you feel that we have done a great job and provided you with a service that you feel is excellent value for money. Thank you once again for using Proclene and we look forward to being of assistance should you need us in the future. Craig
Highly recommended
Customer Service
Quality
Value
Proclene's cleaning method is excellent. Carpets dry quickly and are left completely renewed. Service is excellent. Will use next year.
Ellen, Oxfordshire Posted on 18/04/2017 , work completed 18/04/2017
Recommended
The trader replied (on 05/05/2017)
Thank you Ellen for taking the time to provide your review of us and our work. We are very pleased to hear that you feel that you made a great choice in using Proclene and wanting to use us again. Thank you also for the recommendation, it was a pleasure working for you. We look forward to providing you with the same quality if not better next year. Craig.
Excellent, all round
Customer Service
Quality
Value
Excellent service, very pleased. So pleased I just asked for a quote on carpet clean for whole house!
Elizabeth, Gloucestershire Posted on 04/04/2017 , work completed 04/04/2017
Recommended
The trader replied (on 05/05/2017)
Hello again Elizabeth, thank you for writing this great review and thank you for your recommendation. We are very pleased that you found our service to be of excellent standard. Thank you also for booking us again. It was a pleasure to work for you on 2 occasions. Thank you once again Craig.
Amazing service and hard working team.
Customer Service
Quality
Value
Proclene are a 5* company, amazing, hard working, friendly, thorough team providing excellent customer service. We use Proclene mainly for our pre-move in property cleans and they always do an excellent job. This review is provided on behalf of our on site, sales, customer service team and our customers directly. We pre book Proclene to do our pre occupied cleans but if we need to use Proclene post completion they are always their to meet our needs, even a last minute booking was not a problem for them which left our customer happy and very pleased with the work and their professionalism. Definitely recommend them.
Claudia Posted on 03/04/2017 , work completed 03/04/2017
Recommended
The trader replied (on 05/05/2017)
Hello Claudia, Thank you for taking the time to write this great review, it is very much appreciated as it helps our customers know that we provide the highest standards in quality of workmanship and our customer service is reliable and also of the highest standards. We look forward to providing you and your customers with the same high quality service that you have become accustomed with, and we look forward to our continued relationship with you all at David Wilson Homes. Thank you once again Craig.
Great job
Customer Service
Quality
Value
Proclene managed to remove an ink stain from cream lounge carpet, it looks like new. So pleased with the result, would definitely recommend!
Faith, Gloucestershire Posted on 16/02/2017 , work completed 16/02/2017
Recommended
The trader replied (on 24/03/2017)
Thank you Faith, we are so pleased that you are delighted with results and our customer service, thank you for the recommendation and for your review, it is very much appreciated and valued. Thank you once again and look forward to being of assistance in the future. Craig.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.