We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Pure Choice Limited

Profile thumb purechoice
4.9

25 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Trading since 1990, Pure Choice is an independent business offering practical friendly advice on water softeners, water treatment systems & drinking water filters. We also have a specialist private water division that specialises in tank chlorination, boreholes and water purification systems. We also provide salt and can deliver to your door.

We cover household, commercial, industrial and private water supplies; whatever the water problem we are happy to advise and assist.

Our specialities include the installation of:

- Purifiers
- Water Filters
- Water Softeners

We are happy to visit you in the counties of Somerset, Devon, Dorset, Wiltshire, Gloucestershire.
Our independent approach is key.
Currently our customer base exceeds 3000 people and businesses.
We want you to receive the best system to suit your budget.
Please call us on 01458 860557.

What we do

  • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
25 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Water Softener Supply and Fit
Customer Service
Quality
Value
A very professional service all round with attendance on time and the fitter was very courteous and friendly. Sales were concise and matter of fact and recommended the correct softener system for our installation. Would fully recommend to anyone considering getting a water softener fitted. The fitter even re-cut the shelf in the cupboard so that it could still be used.
Eddie in Dorset Posted on 27/07/2021 , work completed 26/07/2021
Installation of new water softener
Customer Service
Quality
Value
We have used Pure Choice since moving to Bristol in 1998. They were recommended by our neighbours and we’ve had two water softeners from them prior to this one. We decided to upgrade as we were having major kitchen works ,which involved relocating the softener to the utility room. As it was coming to the end of its life, we replaced it. We’ve been very happy with Pure Choice over the years. They install good quality appliances and have offered regular servicing at a reasonable cost. Whenever they deliver salt (which I prefer to buy from them), they offer to do a quick check of the machine and a water softness test to check all is well. Tim installed our softener in half a day and worked quietly and tidily. He made a very neat job, leaving us more space in our under-sink cupboard than we had anticipated. The cost was exactly as quoted. We had been given a provisional appointment (two months in advance) for the installation, which was dependent upon our building works being completed on schedule. Due to a lack of communication (as much from our side as theirs) they did not attend on the expected day, but when I phoned they apologised and quickly arranged a new day for the following week, which actually worked out better as by then the electrician had fitted the socket for the softener. The new softener is working well, and it is a pleasure to have soft water in the house again. After over two months with very hard water, we realised how much we had missed it.
Customer in Bristol City Posted on 09/12/2020 , work completed 03/12/2020
Wonderful customer service
Customer Service
Quality
Value
We have used Pure Choice for 14 years since we moved into the area and they have always been exemplary. They are polite, informative, punctual, tidy, but never pushy. They have just fitted a new water softener to replace our old one and i could not fault the service. They were quick and efficient and turned up exactly when they said they would. The work was completed for the budget quoted. I have no doubt that the ongoing contact with them will be just as good in the future and I would not hesitate to recommend them.
Customer in Somerset Posted on 01/10/2020 , work completed 30/09/2020
Installation of Hague Miximizer
Customer Service
Quality
Value
My previous water softener has recently died and I contacted Pure Choice to discuss replacement. The engineer who visited was very courteous and there was no pressure but just a factual discussion. Fitting was arranged within 10 days and the gentleman who fitted the new machine could not have been more helpful. All representatives of the company - by email, by phone or in person were polite and helpful. Thank you for the excellent service all round
Customer in Hampshire Posted on 10/03/2020 , work completed 09/03/2020
Installation of a Hague 410 Maximizer Water Softener
Customer Service
Quality
Value
The salesman didn’t push the sale, was respectful and took a few pictures to be passed to the plumber so that he could prepare the installation. The plumber arrived on time, installed the machine in around 5 hours and what little mess he created was cleared by him prior to departure. All in all, a job very well done.
Customer in Somerset Posted on 05/03/2020 , work completed 05/03/2020
Professional, friendly and efficient sales and installation of a whole-house water softener.
Customer Service
Quality
Value
The sales process was friendly, respectful and informative, without any pressure. They also offered to tidy-up and renew parts of the adjacent plumbing work during the installation process at no additional cost. The installation, carried out on the prearranged date, was efficient and the work very tidy. The renewed ancillary plumbing has improved functionality over the original installation. A few weeks following the installation the water softener developed a problem which was resolved within a few days by complete replacement of the unit without hesitation. A side benefit of this whole process is that I learnt how the in-house water pressure could be safely increased and now have improved water pressure and flow throughout the house despite having the softener installed. Very pleased overall.
Customer in North Somerset Posted on 14/09/2019 , work completed 23/07/2019
Prompt, Professional and Excellent Work
Customer Service
Quality
Value
Pure Choice installed our first water softener about 13 years ago, they have provided excellent service over the years, supplying salt, filters and testing it was working correctly. Recently they replaced it with a new unit, had no hesitation using them. Price was competitive. Installation was excellent. Installer was prompt, professional and did a very good job, leaving no mess.
Customer in City of Bristol Posted on 27/08/2019 , work completed 16/08/2019
Very professionally done.
Customer Service
Quality
Value
Very pleased with the water softeners that was installed, very neat and tidily done. Very impressed with the worked and would recommend to anybody!!
Simon, Wiltshire Posted on 19/07/2019 , work completed 19/07/2019
Super Job
Customer Service
Quality
Value
We are very pleased with our water softener. Pleased also with the engineer who installed it so expertly, careful and left no mess. Thank you.
P, Somerset Posted on 20/06/2019 , work completed 20/06/2019
Prompt & efficient.
Customer Service
Quality
Value
Changed water softener. Good on time service by polite & efficient engineers, who cleaned & tided up thoroughly afterwards.
Malcolm, Avon Posted on 10/06/2019 , work completed 10/06/2019