/
Endorsed by Which?
Quality Drainage Company Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
Organisations and Awards
About
Quality Drainage Company Ltd (QDC) is an award winning family run business covering all aspects of drainage from Emergency Unblocks, Installations, Excavations & Repairs, Preventative Maintenance Contracts and CCTV Surveys. We also have the specialised equipment to clear Sani-Flow wastepipes.
All engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV Surveys, Drain Lining and hold valid CSCS cards.
We are pleased to confirm that we are members of many accreditations including Trading Standards Approved, Safe Contractor, Constructionline, Exor and Water Jetting Association.
We are not your average drainage company, we are your Quality Drainage Company!
What we do
Drain clearance contractors
- CCTV drain surveys
- Drain and sewer services
- Drain installation
- Emergency drain clearance service
- Gutter clearance
Handyman and home maintenance services
Plumbers
- Emergency plumbing services
Pest control
- Mammals and Rodents
- Pest Damage proofing
More Services
- drain jetting
- collapsed drains
- blocked sink
- blocked toilet
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
134 reviews
Recommended
Recommended
by 98% of customers
Sort by
Unsatisfactory Service – Call-Out Fee with No Resolution
I am writing to express my disappointment with the recent service provided at my property. While the engineers arrived on time and were polite, the overall experience fell far short of expectations—especially considering the cost. Upon arrival, they spent approximately 15 minutes attempting to clear a pipe before informing us that no further work could be done during that visit. They advised that a separate quote and another appointment would be required for any further work. This came as a surprise, as I had already agreed to the terms that any work beyond the initial hour or requiring extra parts would be charged accordingly. When my wife asked if anything else could be done, the engineers responded that it would need to be treated as a new job—effectively making any further action impossible during that visit. As a result, I paid £216 inc VAT ,15 minutes of unsuccessful work with no resolution to the problem. I did not expect a company listed as a trusted expert to offer only a brief attempt, justify a substantial call-out fee, and then leave the issue unresolved.
Customer in Greater London
(Reviewer did not use service)
Friendly and efficient service
Customer Service
Quality
Value
Moved into a property and after a couple weeks of heavy rain noticed one of my drains was fully blocked and with mud. Contact the team and Quality Drainage and their service was friendly, efficient from first call to completing the job. On the day, the team called ahead with their updated eta. Once onsite they explained what they needed to do and got on with the task. I would have no hesitation in recommending Quality Drainage After moving into our new home, I discovered that one of the drains was completely blocked with mud after a few weeks of heavy rain. Not exactly the kind of surprise you want! I reached out to Quality Drainage, and their service was friendly, efficient from first call to completing the job. The team was not only professional but genuinely friendly, which made the whole process a lot less stressful. On the day of the appointment, they called ahead with an updated ETA, which I really appreciated. When they arrived, they took the time to explain exactly what needed to be done and got to work quickly. I wouldn't hesitate to recommend Quality Drainage to anyone—excellent service from start to finish!
Customer in Greater London
, work completed
Recommended
Wonderful service
Customer Service
Quality
Value
Woke up to our main drain being blocked and overflowing onto our patio. Called Quality Drainage and there was no engineers available but Ben rang around and arranged for Ollie and his partner to come at short notice. They cleared the blockage and cleaned up the patio in no time at all and the cost was as quoted. Both men were friendly, helpful and polite. So glad that I called Quality Drainage Company.
Customer in Greater London
, work completed
Recommended
Fast and Effective Blocked Drain cleared
Customer Service
Quality
Value
A professional service from beginning to end. A cancellation meant they could come on the same day. The blocked drain was cleared at the back of my property and the drain flushed through from the front as well to effectively clear the drainpipe along it's full length under the building. A very professional and polite crew who cleaned up after themselves too. I would not hesitate to use them again.
Customer in Greater London
, work completed
Recommended
Excellent job as usual
Customer Service
Quality
Value
We have used QDC for many years now on a variety of jobs and they have always provided an excellent service. They are very professional, stick to the quotes given and timings and are helpful and easy to deal with in terms of communications. They also treat long term customers like us well and really care about providing a good service and ensuring satisfactory outcomes
Customer in Greater London
, work completed
Recommended
Rainwater Gully Replacement
Customer Service
Quality
Value
Ollie and his assistant were efficient and thorough. They took great care to lift up the existing gully and patio stones, they made sure there was a good fitting to the pipe before cementing the area back and doing a very clean tidy up. They were also keen to ensure we were happy with everything before we left. Have asked them to quote for fitting a new soil pipe for a downstairs loo.
Customer in Greater London
, work completed
Recommended
Efficient and accomodating
Customer Service
Quality
Value
Excellent communication, very accommodating about the schedule (my father has carers), arrived on time, the price was fair. I have no hesitation in recommending Quality Drainage.
Customer in Greater London
, work completed
Recommended
Quality work by Quality Drainage
Customer Service
Quality
Value
We experienced problems with our drains in May and October which were initially resolved by a plumber. On the second occasion, the plumber suggested that I contact a drainage company if the problem occurred again as there could be something more serious that might need investigating. In less than two weeks it happened again - as before, the first ‘symptom’ was water bubbling in the toilet when water was being emptied out from the bath. Things got gradually worse. I checked out Which Trusted Traders and gave Quality Drainage a call. They came later that day and did a thorough job clearing the drains. As the drains were shared with neighbours they advised me that Thames Water might be responsible for the drains. I had assumed that it was our responsibility! I was keen, however, to find out what was causing the problem. At my request, they did a CCTV survey and the cause of the problem was identified. They provided a quote to do the work should we need to use them to resolve the problem. However it looks like we might not need to do so having contacted Thames Water.
Customer in Greater London
, work completed
Recommended
fast and efficient
Customer Service
Quality
Value
Called them on Monday and booked them in for the next day. The chap turned up on time (after ringing to say he was on his way). He was fast, efficient and friendly. Will definitely use again if needed
Customer in Kent
, work completed
Recommended
Block drains
Customer Service
Quality
Value
I called quality drainage on Tuesday and they came in the afternoon, found the problem and sorted it, also advised that there were some caps missing in the manhole. Returned today (Thursday) and completed the job and also did a CCTV check. I found all the engineers very polite and explained what they were doing. I was very pleased with the service.
Pat in Greater London
, work completed
Recommended