Endorsed by Which?

Quality Drainage Company Ltd

4.8

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Sep 2019

About

Quality Drainage Company Ltd (QDC) is an award winning family run business covering all aspects of drainage from Emergency Unblocks, Installations, Excavations & Repairs, Preventative Maintenance Contracts and CCTV Surveys. We also have the specialised equipment to clear Sani-Flow wastepipes.

All engineers wear uniform, carry ID Badges, are CRB checked and trained in Health & Safety, Drain & Sewer Cleaning, CCTV Surveys, Drain Lining and hold valid CSCS cards.

We are pleased to confirm that we are members of many accreditations including Trading Standards Approved, Safe Contractor, Constructionline, Exor and Water Jetting Association.

We are not your average drainage company, we are your Quality Drainage Company!

What we do

  • Drain clearance contractors

    • CCTV drain surveys
    • Drain and sewer services
    • Drain installation
    • Emergency drain clearance service
    • Gutter clearance
  • Handyman and home maintenance services

  • Plumbers

    • Emergency plumbing services
  • Pest control

    • Mammals and Rodents
    • Pest Damage proofing
  • More Services

    • drain jetting
    • collapsed drains
    • blocked sink
    • blocked toilet

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
135 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Professional
Customer Service
Quality
Value
Blocked sink was cleared efficiently and professionally. Work area left clean. Good work.
Richard, Kent Posted on 04/04/2017 , work completed 04/04/2017
Good, efficient job
Customer Service
Quality
Value
Good customer service and communication. Report received very quickly. Would recommend it.
Marcelo, London Posted on 27/03/2017 , work completed 27/03/2017
Reassuringly professional
Customer Service
Quality
Value
I had a broken manhole cover in the drive. QDC were able to quote the following day and complete the repair the day after. They were prompt, thoroughly professional and helpful in that they used some spare cement to patch the benching in the manhole, probably damaged by the shattered cast manhole falling under the weight of the car 2 days before! I will certainly use them again.
Timothy, Kent Posted on 17/02/2017 , work completed 17/02/2017
Prompt and professional
Customer Service
Quality
Value
The whole experience from calling to book the appointment to them finishing the job was efficient and without any trouble. All worked around my daily routine and was completed on time and with no fuss. Excellent staff who kept me in the loop at all times.
Julie-Marie, Surrey Posted on 15/02/2017 , work completed 15/02/2017
Gets the job done
Customer Service
Quality
Value
Always pleased with job, service and price of QDC. Amazing response and sorted out the problem immediately.
Helen, Kent Posted on 14/02/2017 , work completed 14/02/2017
Very pleased
Customer Service
Quality
Value
Thorough report on property we are buying. Very pleased with service and report came back to us very quickly.
Kelly, Kent Posted on 13/02/2017 , work completed 13/02/2017
Prompt and efficient
Customer Service
Quality
Value
I found and used this firm over three years ago through Which?Local. Blocked kitchen-sink drain, as before. They came the same day, thanks to quick thinking by the office staff. Thorough, polite, efficient and tidy. Problem solved. Happy to pay for such service.
Which? Trusted Traders Consumer Posted on 08/02/2017 , work completed 08/02/2017
Quality Drainage Company Ltd
Customer Service
Quality
Value
Before Quality Drainage, we had also tried a few other companies. Quality Drainage is the only one that manages to successfully identify the problem and solved it from the root cause. Rather than looking for an easy job trying to just flush the pipe without proper investigation. Strongly recommended.
Nan, Kent Posted on 08/02/2017 , work completed 08/02/2017
Excellent company. Exemplary service in every respect
Customer Service
Quality
Value
By far the best company/tradesmen I have ever used. It made a refreshing change to have a company you could totally trust. Would thoroughly recommend.
Michael, Kent Posted on 07/02/2017 , work completed 07/02/2017
Excellent job
Customer Service
Quality
Value
I was very pleased with the job Quality Drainage did for me. The two young men they sent were very polite & friendly. I would have no hesitation in recommending Quality Drainage to friends & family.
Patricia, Kent Posted on 30/01/2017 , work completed 30/01/2017
Prompt & professional
Customer Service
Quality
Value
Clear itemised quote following survey, options explained including degree of urgency for each item.
Ivan, Kent Posted on 27/01/2017 , work completed 27/01/2017
Prompt & professional
Customer Service
Quality
Value
Very satisfactory, very prompt, very courteous.
Farhana, Kent Posted on 26/01/2017 , work completed 26/01/2017
Excellent job
Customer Service
Quality
Value
The job was completed efficiently.
Philip, Surrey Posted on 21/12/2016 , work completed 21/12/2016
Prompt & professional
Customer Service
Quality
Value
Have used this company before & as usual, they were prompt, professional, informative & helpful (including office staff). Have recommended them before & would do so again.
Robert, Kent Posted on 05/12/2016 , work completed 05/12/2016
Very pleasant and professional
Customer Service
Quality
Value
We found the team to be prompt and hardworking. Weather conditions did not deter them from getting the job done. Bill came through just as quoted and we would have no hesitation in recommending their services.
Alison, Kent Posted on 30/11/2016 , work completed 30/11/2016
Job well done
Customer Service
Quality
Value
I found them to be very friendly and on time to carry out the job or work. Very tidy and cleaned & tided up after them. Will use them again and tell my friends.
Roger, Surrey Posted on 07/11/2016 , work completed 07/11/2016
Prompt and Professional
Customer Service
Quality
Value
They responded straight away to an early morning call with a follow up call to give a time for the job the same day. The operatives were quick and efficient.
John, Kent Posted on 01/11/2016 , work completed 01/11/2016
Completely satisfied
Customer Service
Quality
Value
Easy to book appointment. Arrived exactly when they said they would. Polite and efficient, able to pay by card with the engineer, Prompt, copy of receipts.
Peter, London Posted on 17/10/2016 , work completed 17/10/2016
Very satisfied.
Customer Service
Quality
Value
Professional assessment of required work, and carried out in a prompt and efficient manner.
Julian, Surrey Posted on 12/10/2016 , work completed 12/10/2016
Professional, on time, fantastic
Customer Service
Quality
Value
They fixed a problem no-one else could -2 attempts by Pimlico Plumbers! they were recommended by Dyn-o-rod-and caMe the same day we called which was amazing and fixed the issue. Fantastic. We were highly relieved and it was cheaper then others- but it was still quite a lot of money - although getting it fixed was great!!
Roan, London Posted on 27/09/2016 , work completed 27/09/2016
Professional and efficient
Customer Service
Quality
Value
Impressed with the way they persisted until a difficult problem was resolved. Other firm had failed to do so and given inaccurate advice.
Gerald, London Posted on 19/09/2016 , work completed 19/09/2016
Prompt and professional job
Customer Service
Quality
Value
Prompt service on a Saturday afternoon. Drain was cleared quickly and with no fuss, great service if a little expensive! Would recommend Quality Drainage Company to anyone.
Steve, London Posted on 07/08/2016 , work completed 07/08/2016
Very efficient
Customer Service
Quality
Value
Excellent and very efficient job clearly a blocked drain- Polite, helpful, quick, business like.
Hannah, London Posted on 18/07/2016 , work completed 18/07/2016
Prompt and professional
Customer Service
Quality
Value
We have used Quality Drainage Co. Ltd many times over the years. They have always provided an excellent service, on time, very professional, as agreed price and leaving everything in a clean and tidy state.
Happy Customer Posted on 11/07/2016 , work completed 11/07/2016
Prompt, very professional, efficient
Customer Service
Quality
Value
Prompt response to call out, quick and efficient immediate response. Cause of problem identified and returned for a thorough investigation of drainage sites. Concluding report detailed and costs clearly itemised for remedial treatment - understanding of the fact that customer's insurance company may take over at that point for repairs.
George, Kent Posted on 07/07/2016 , work completed 07/07/2016