RAJ Plumbing And Heating Ltd

Great service from Rob and team. New oil boiler fitted. From initial quote for the boiler Rob stood out as the only engineer to explain the difference between two boilers that could have been fitted at the property and the pros and cons of both. Also only company to provide full brochure which gave extra reassurance the boiler chosen was the correct size for the property. Really polite, courteous staff, love that Rob mentors the younger engineers within the team and gives them confidence to thrive. Really clean and tidy throughout the 1.5 days installation, I could not recommend highly enough. The 7-year guarantee on the boiler is also a positive. Quote came in as expected, and all clear on how to use the new system and guarantees etc that would be provided.

RAJ Heating were brilliant. They did a very complicated job of replacing an ancient back boiler in the living room with a modern gas boiler in the kitchen, along with associated controls/thermostats etc. This required the installation and re-routing of a lot of pipework and electrics. Robert and Ben were really nice people. They worked really hard, did a very good job, dealt with problems and queries efficiently and with patience and good humor, and left everything tidy at the end of each day. I could not have asked for more.

I have used RAJ for over seven years and have had a boiler fitted and many radiators. The work is always carried out to the highest standard. I always appreciate how well placed and discreet the pipework is. And that the job is always well cleaned up afterwards. Very easy-going friendly manner and I trust the company completely.

I can't recommend RAJ highly enough. Robert & Ben were so professional and nice people to have, carrying out the replacement of my oil tank including extending the concrete base. We were hugely impressed from the timeliness and detail of the original quote, all through to completion of the job to a high standard. The price was competitive and fair, but what exceeded my expectations was Robert's communication and work ethic. They kept me informed throughout, which I appreciated and when they explained what work would be done and on what date, that's exactly what they delivered. They worked hard, were very well organised and tidy and thoughtful. I was so impressed I've asked them to quote for my boiler & radiator replacement. An unexpected bouquet of flowers & a card to thank me for my custom was just icing on the cake for a job very well done....that's impressive customer service. Thank you again, RAJ.

Robert provides exceptionally good communications to the customer in advance of his visits. He is prompt and highly focused on the work. I have the greatest respect for his knowledge and ability to maintain and as was the case with us, repair our oil-fired boiler. I have booked annual services with him now and it's great to find an excellent company willing to travel to rural areas.

The work was carried out as planned over 2 days in December, despite poor weather conditions. The cost was as quoted. The 2 installers were very helpful and pleasant. One month after installation everything is working well.

From our first meeting with Robert when he called to survey the installation of a new Oil boiler, Robert was very professional, informative and helpful. He explained what to expect, surveyed the job thoroughly and told us what he felt was the best boiler for our needs. He gave us a preliminary date of the installation and the time scale of the fitting. We received a quote a few days late with a a full explanation of what was to be done and what was included in the quote and even a run down on what would be done on each day. We were always kept up to date by Robert. The morning of the installation Robert and Ben arrived on time and got to work straight away. The care and professionalism through the entire fitting was second to none, they made sure all the area was well protected from dirt and damage and when the job was finished they cleaned up all the mess and left the area as the found it, nothing was too much trouble for Robert and Ben, they went above and beyond, we can’t speak highly enough of them both. They are a company we would highly recommend without hesitation. Thank you both so much for making the installation easy and stress free.

Rob and Dan were fab. They replaced a boiler and a radiator for us. Lovely pleasant people to have working in our home, great care taken to protect the home with mats and sheets being put down. All work was completed as agreed and on time. Highly recommend and will be having them back as and when necessary.

Rob provided a clear and comprehensive quotation for installing a new boiler. He was able to meet my timescale for the commencement of the work. The cost was competitive for a Worcester Bosch unit. Suitable precautions were taken and a good clean up undertaken. There was good advice and communication during the work. Rob and Ben had a courteous and pleasant approach. They carried out some small additional work at no extra cost. A very satisfactory experience.

We used R.A.J Heating Ltd to replace out central heating boiler. Robert from R.A.J visited to undertake an estimate of the work, provided a timely quotation of cost and a fixed date when the work would take place. There was regular communication from the company as the installation date approached. Robert and his colleague Ben arrived on time to undertake the work and were friendly, courteous and professional carrying out the work, keeping us informed of the progress, as the work proceeded. They ensured that all areas where they were working were suitably protected to avoid and damage or unnecessary mess. We felt we could trust Robert and Ben to the extent that we were comfortable to leave them alone in our property. The invoice reflected the initial quotation, so no hidden costs. Robert responded promptly to a request for additional advice on the operation of the system. Using R.A.J was a pleasant experience and the work was undertaken to a high standard. I would highly recommend this company.