R.B Porter Limited

As our old boiler was 17 years old and giving notice, we contacted R B Porter, to quote us for a new one. Darren came out and reviewed the job, and a quote was submitted in a timely fashion. We agreed the quote, and a date of 23rd September. Darren and Wayne arrived at the time specified, and from then on, worked as a team. The job was completed, and they then cleared away all of the packaging, and old boiler etc, cleared up, and put furniture back where it came from. Very friendly and helpful Engineers.

I needed a new gas boiler installed. From the very first communication via phone the company were really helpful and professional. I had a query which was answered very quickly. The workmen arrived promptly, and were friendly and polite. The work was carried out over a whole day and the job was very well done to a high standard. I would highly recommend. Debbie

From first enquiry to the home visit and quotation, everyone I dealt with was friendly and professional. All that I needed to know was explained to me and they were happy to give advice and answer all my questions, which put me at ease and gave me the confidence to go ahead. The installation team were courteous, respectful of my home and did a very professional job, leaving the area neat and tidy with all the rubbish removed. I received a call the next day to check I was happy with everything and I've had a couple of visits since to sort an issue that cropped up, so I can say the aftersales service is also excellent. Overall, I just got the feeling they are a genuine and trustworthy company as everything happened as discussed and the price was as quoted, and I will certainly be using R B Porter in the future for their other services.

We have used Porters for many years for jobs such as Boiler servicing, leaks, heating issues etc etc. But having recently moved house we decided to replace the existing boiler, as well as have some other major plumbing work including replacing tanks in the loft, additional pipework as well as other less significant jobs completed. Darren and Wayne were here for a full week. Every day 8.30 a.m until 5.00 p.m. Such approachable, pleasant guys, a real credit to Porters. Their work (so far) was faultless ...... nothing was too much trouble. We were only left without hot water and heating for a minimum amount of time. Cannot recommend them enough.

Needing a new Worcester Bosch boiler, I contacted a lot of local accredited installers. Using a Worcester-accredited installer meant that I got double the warranty period on the boiler. Several companies came out to look at the work. R.B. Porter were the only ones who actually measured my water flow rate, a crucial measurement to size a combi boiler correctly. More importantly, they were the only ones who actually made scientific sense when they spoke to me, and who weren't just trying to sell their services by over-promising or contradicting themselves as they talked (always a red flag when that happens). R.B. Porter seemed up-to-date and knowledgeable about modern building regulations, Worcester Bosch products, and how to install them according to the manufacturer's requirements. For the installation, the team turned up on time and completed all the work carefully and professionally. They were polite and pleasant to deal with, they took care to cause as little disruption as possible, despite having to turn off the gas and the water in the middle of winter. And now I have a new boiler which is working well, is the right size, and is set up to minimise gas consumption. I would certainly recommend R.B. Porter for gas boiler installation and servicing.

R B Porter were friendly and professional from the start. They came over to quote for a new boiler at a time which suited us. They explained everything we needed and what they would do. They booked us in when siuted us and turned up on time and completed the job in one day as advised. The 2 people who fitted it were very friendly and answered some questions we asked with plenty of knowledge. We received a call to check if all was OK so a top class experience all round.

Excellent company to deal with, from first phone call to finished installation. Very professional workmanship neat, tidy and very polite. cleaned up any mess and removed all rubbish from site. Would definitely recommend and use again.

From the time of inquiries till completion we couldn’t have asked for more. Rhys keeping us well informed Darren and Wayne were excellent over the four days of replacing our complete central heating system which they undertook in a professional, polite and knowledgeable manner explaining each step of the way. Completely trustworthy and it felt like they left as friends. We will use them again

Very happy with our replacement boiler. Everything was great from the initial survey to the installation. Professional, responsive, punctual, polite, tidy and competent. Would definitely use again.