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Trusted Traders

R C H Heating & Plumbing Ltd

Logo on white
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:00
  • Sunday 09:00–17:00
Profile thumb rchltd co uk

4.7

59 Reviews

About

As a long established private family run company, we are dedicated to providing you with quality workmanship, quality products and the very best in a personal caring service.

At RCH we take pride in treating our customers on a individual basis- taking great care to ensure that we understand exactly what you need- and that our work meets with those requirements in every way.

Give us a call on 01702 714959 or call in to our showroom to view our products and we will be happy to discuss your requirements.

Over 45 Years Experience

Our expertise, gained during over 45 years in the central heating business has taught us to interpret customer’s needs whilst using our skills to make use of the most up to date energy saving equipment.

Five reasons to choose RCH over the competition
1. A family owned business for over 45 years
2. Highly skilled team of workers and engineers
3. Extremely competitive rates
4. Quality workmanship
5. Superior after care services

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Gas emergencies
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
  • Plumbers

    • Emergency plumbing services
  • Bathroom fitters

    • Bathroom refurbishment
  • More Services

    • boiler exchanges power flushing controls updates underfloor

Customer reviews

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Reviews summary

4.7
59 reviews
Customer Service
4.9
Quality
4.8
Value
4.5
Sort by
Brilliant Job, Prompt and Professional
Customer Service
Quality
Value
They arrived on time and explained in detail their agenda for the day. Placed dust sheets on the floor and cleaned up everything afterwards. Very pleased indeed with the job and would recommend them 100%.
John, Essex13/11/2017
Reliable & professional
Customer Service
Quality
Value
Trader has maintained our heating system for past 6 years. Recently installed new boiler. Whole process went smoothly. Staff always helpful and courteous, both in the office and fitters who carry out the work. They were recommended to us and we are happy to recommend to others.
Les, Essex25/10/2017
Excellence.
Customer Service
Quality
Value
Highly efficient, clean and tidy, friendly. Have used them before, will use again.
Reginald, Essex18/09/2017
Professional, polite & tidy
Customer Service
Quality
Value
The installation was undertaken in a very professional manner. The engineer was polite, explained what he was doing & made a very good job of clearing up as the work progressed.
Keith, Essex26/07/2017
First Class
Customer Service
Quality
Value
Polite & positive. RCH Heating did a first class job from start to finish. I needed a new boiler and advice given was first class-all my questions were answered fully and impartially. Then the fitter arrived promptly, worked solidly and considerately. He explained everything clearly and cleaned up when finished.
Maria, Essex12/06/2017
Very helpful
Customer Service
Quality
Value
Very helpful and accommodating. Reliable - kept to proposed timetable.
John, Essex25/04/2017
Very good service
Customer Service
Quality
Value
Good communication from sales through to job being complete. Dates and times all kept. Excellent service on day of install. Very happy with workmanship and people doing work.
Antony, Essex21/04/2017
Another excellent job!!
Customer Service
Quality
Value
I have used RCH for a number of years and have always found them to be professional, reliable and extremely approachable. Yet another excellent installation of a new boiler in one of my properties. Tennant with no heating or hot water and a new boiler installed within a week. Would highly recommend.
Adele Rowley02/04/2017
The curse of the third job
Customer Service
Quality
Value
We placed our order & paid our deposit for a replacement hot water cylinder on 25 January. We are still waiting for the cylinder to be delivered and installed and have been without hot water for 6 weeks now. There was a manufacturer's and supplier's issue was was unlucky and outwith RCH's influence, but they have been dreadful at handling the situation, completely lackadaisical. I have had to sort out the manufacturing issue and then deal with Plumb Center myself, otherwise RCH would still be wringing their hands and saying they don't know when it will be delivered. Mr Hurren has been rude to my husband, just to top it off. RCH did two great jobs but have singularly failed on this occasion to manage the contract or help the customer. They are supposed to be coming next week... I cannot recommend them any more. Two jobs and they are keen, three jobs and they get complacent. It seems to be a common issue for tradespeople.
2011-08-06 14:27:57.19723/03/2017
The trader replied (on 24/03/2017)
Thank you for your review. I am surprised in receiving this review with the heading “ The Curse of the third job “as we have carried out a total of 5 jobs for our customer since February 2016 I fully understand the comments with the regards to the long delay with this replacement cylinder, unfortunately in this instance we have all been severely let down by the manufacture and supplier of this special order cylinder. On behalf of the company I can only apologise and can assure our customer that we have made every effort in trying to resolve this delay. I understand that the cylinder has been delivered direct to our customer’s property as of Friday 24th March. We have scheduled in the installation with agreement from our customer for Monday 27th March. I have to disagree with our customers comment that we have been completely lackadaisical as we have been in constant contact with our customer and the suppliers. I have to disagree with our customers comment that I was rude to her husband, I was making a point that I do not tolerate being threatened in any way and requested that the customer please do not threaten me as I have been making every effort to resolve this situation If I came across rude then I sincerely apologise, this was never my intention. I have always treated our customers no matter what number of jobs with respect and full understanding when it comes to being without heat and hot water Mr Paul Hurren Director
Very professional and efficient
Customer Service
Quality
Value
We recently had RCH to do two major jobs, firstly to install a new heating system with boiler and radiators throughout and then a complete new bathroom with tiling WC, Basin & shower/bath. Both were fitted exactly as we wanted them with both Steve on the heating and Darren with the Bathroom doing a superb job. Both jobs were managed and carried out cleanly and on time. We would not hesitate to recommend RCH for any heating or plumbing work. A professional and efficient company with excellent workers.
richard24/01/2017