R C H Heating & Plumbing Ltd

I asked RCH to carry our a gas safety inspection and service my boiler. The combined cost was reasonable at £130. The gas fitter gave good advice and carried out the work as requested. However, I had 2 minor jobs to do to meet current regs and was charged a further £64 for the 5 minutes it took to check the work was done; this was more than other companies charge to carry out the full gas safe inspection. So, happy with work but not with costs

I needed a new boiler. Had 3 quotes . R C H heating took time to explain to me the difference in Combi and traditional boilers so that I was able to make an informed choice. As I have to make these decisions on my own it was very important to me that I trusted what I was being told. The quote came very quickly and was very competative . I felt confidant that I was making the right choice . The fitter explained how long the job would take , what he would do each day and if for any reason he could not complete what he set out to do explained why. It was completed within the timegive as the fitter came punctually every day at the time he stated , the house was tidied at the end of each day and I have been totally satisified by the service they provided. To me the above and beyond was that I have a very disabled husband and the fitter was very mindful of him , keeping the house as warm as possible and generally considering his needs as he worked around him .

Gave a very competitive estimate and explained all the options very clearly. New boiler was fitted very efficiently , the fitter was very polite, very helpful, explained exactly what he was going to do each day and kept to the schedule. Extremely satisfied customer

This was a followup to a check on the boiler. The engineer planned to repair the leak in the boiler. He came on time, explained that one of the parts was no longer in production and still fixed the boiler. This is the second time that I am using the company.

The company came to service the boiler. This is the first time that I have used the service. I rang the office and was told the cost and given a date and time slot. The engineer came on time, serviced the boiler and identified a fault with the boiler and the estimated cost of correcting it.