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Endorsed by Which? Trusted Traders

R.J. Mitchell And Son Limited

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4.9

22 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a central heating and plumbing company based in Bath. We have been in operation as a family run business for over 40 years.

We take the time to use our extensive experience to provide you with the best and most efficient system your budget will allow whether a manor house or tiny flat and we will do our best to tailor to your needs.

We are both Worcester and Vaillant approved boiler installers which means we can offer extended guarantees on their boiler ranges.

We are the type of firm that likes to build a relationship with its customers, some of whom have been with us for many years. This relationship being based on trust, that we will do our best to undertake the work at a reasonable and competitive price. We would like you to know that we intend to be on the other end of the phone/computer for at least the next 40 years!

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
22 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Super Duper Plumbing Company!
Customer Service
Quality
Value
I have nothing but praise for Mitchell & Sons! From the absolute beginning when John Mitchell came to discuss the work to the end when the work was completed, the entire experience was wonderful. John is such an amiable fellow, as is his apprentice Corey..they were a pleasure to have in the house..friendly, courteous, really tidy! and super efficient. John and Corey installed a new central heating system with a new boiler and I'm delighted with it..the boiler is so quiet and the controls easy to use..although that maybe because of the patience John showed to me when explaining how to use it! At the end of each day, they left the house so tidy that you wouldn't know they had been. They showed such respect to my home and nothing was too much trouble. I asked John if he just did big projects and he assured me he does all types of plumbing work which is great news as I will never use another plumbing company...Mitchell & Sons will always get my call. If they were a wine..they would be Crystal Champagne! Kim Mitchell also deserves some praise! Kim runs the admin side of things and that lady is really on the ball. Every query or question I had, I received a reply either immediately or at the latest, the next day. The quote for the work and the invoices were all very clear. So thank you also to Kim for her contribution to the wonderful experience I had!
Lulu in Bath and North East Somerset Posted on 22/07/2021 , work completed 25/06/2021
The trader replied (on 23/07/2021)
Thank you for your kind review Lulu, was such a pleasure working in your house. I think we like being compared to wine! Best wishes Kim
Efficient and tidy job.
Customer Service
Quality
Value
Very professional service. I am very pleased with my new boiler. Family run business that I totally trust. Very considerate of my house when doing the work and very tidy. Also time taken to show me how to programme and use the new boiler after fitting. Would thoroughly recommend this company.
Customer in Bath and North East Somerset Posted on 23/06/2021 , work completed 08/06/2021
The trader replied (on 23/07/2021)
Thank you very much for the kind review. Best wishes Kim
Plumbing work.
Customer Service
Quality
Value
RJ Mitchell & Son have just completed some major plumbing works at our home. The job was carried out in a most professional and timely manner, John and his team were most courteous and helpful. They left our home each night having cleaned up and even left us fan heaters for the evenings the heating system was off. We are 100% satisfied with the end product, and would not hesitate to recommend this company to any prospective customers.
Steve in Bath and North East Somerset Posted on 09/04/2021 , work completed 08/04/2021
Renewal of central heating system
Customer Service
Quality
Value
The work involved converting an old single pipe system into a modern two pipe system which required the lifting of floor boards throughout the house to lay new pipes. The system also interfaced with a modern solar water heating system. Mitchell's were very professional about assessing the work involved and provided a clear and honest appraisal of the work required. Mitchell's were also very professional about the Covid restrictions in place at the time. The team who installed the system were smartly attired, extremely courteous and were sympathetic to working around the occupants and contents of the house. They kept us fully informed of plans and progress and were very reactive to problems encountered along the way, such that the work was completed ahead of schedule. The new system is working very well and there has been minimal impact on the décor of the house. I would thoroughly recommend R.J. Mitchell and Son Limited.
Customer in Bath and North East Somerset Posted on 23/03/2021 , work completed 19/03/2021
Bringing a 1980s central heating/hot water system into the 21st century.
Customer Service
Quality
Value
We're really pleased to have found R.J. Mitchell And Son Limited for this work. A week into using the new system, it's working well and offers a huge improvement. The work was not quite straightforward, especially as the new boiler needed installation in the same very visible position as the previous one, and a replacement flue installed to a new termination and also a new condensate pipe routed to an internal waste pipe. Following a specification and quote and agreeing on a start date, that day arrived, and at the end of the week the resulting installation was complete, tidy, resilient, and of good appearance. During the work, John Mitchell was not thrown by unexpected adversary (think wasps nest behind a header tank, thankfully (mostly) dormant). He pragmatically worked round any problems that might have been presented by an out-of-use gravity circulation system, rendering that safe in a non-destructive way, and he dealt with the setback of discovery of a most uncommon defective part from one of the suppliers - without letting that unduly impact on the work. Even given quality components, the resilience of central heating systems depends in large part on the installer 'Getting it right'. I've high confidence that RJ Mitchell work to this principle. It helps though that they are also pleasant, personable and responsive. In conclusion I'd be very happy to use this firm again, their recently completed work has brought a real improvement in quality of life.
Mark in North East Somerset Posted on 23/10/2020 , work completed 16/10/2020
Good Quality and Efficient
Customer Service
Quality
Value
John Mitchell was contacted as our old boiler had finally expired. He arrived at the scheduled time and had a quick look at the system and said that a whole new system wasn't required and could fit a new boiler with the accompanying parts. Unfortunately the work was delayed due to coronavirus. A new date was set and John turned up on time to get on with the job. He is a very good tidy worker and extremely courteous as was the electrician he used to do the wiring. The price was reasonable and the work completed in 4 days. I highly recommend R J Mitchell and Son.
Customer in Bath and North East Somerset Posted on 09/10/2020 , work completed 10/09/2020
Efficient service
Customer Service
Quality
Value
Having been warned that our CH boiler was due for replacement we had a thorough and detailed quote from John which we accepted. Shortly after the boiler fan failed so I contacted John and he quickly confirmed when he could fit a new boiler. Everything was done when he said, and done very tidily with no fuss or bother. And this was during the 'lockdown' so well done indeed.
Customer in Bath and North East Somerset Posted on 12/06/2020 , work completed 12/06/2020
From old to new without a hiccup!
Customer Service
Quality
Value
From the moment John visited my home to view the work required and quote for replacing the 20+ years old boiler I felt confident employing R J Mitchell & Son and so it proved to be. My time table was tight as the bathroom replacement contract was already established and the boiler replacement was completed, as scheduled, the day before. The removal of the existing equipment was completed without disruption or mess to me and the new pipework to the new Combination Boiler is streamlined and as beautiful as plumbing pipework can be. The whole procedure was very impressive indeed and demonstrated their pride in their work and the efficiency of their business. John and his staff were very friendly and considerate at all times and the explanations given were concise and clear. I have no hesitation in recommending the company and look forward to working with them again in the new future.
Adela Posted on 05/12/2019 , work completed 02/12/2019
Excellent service
Customer Service
Quality
Value
We had excellent service from the company from the time we first made contact with them. John arrived punctually on the day work was due to begin, and proceeded in a friendly but highly organised way. Everything was kept tidy, and all of John's work was of the highest standard. The boiler installation was completed on time, and without any problems. Plenty of time was allowed by John to go through the new system with us, and to familiarise us with the programmes and controls. Our experience with the company was of excellent service, and all the work done was of the very highest standard.
Customer in Bath and North East Somerset Posted on 23/07/2019 , work completed 18/07/2019
Excellent service - reliable and professional
Customer Service
Quality
Value
In November 2018 I contacted RJ Mitchell & Son for a quote to replace my boiler. John arrived promptly and conducted a thorough investigation of what was required. He was very knowledgeable and offered a couple of solutions. I received a very reasonable quote by email shortly afterwards. The work was agreed to commence in February and we communicated by email to agree a mutually convenient date. John and his team arrived as stated and the work was carried out swiftly and very professionally with limited disruption. I am very pleased with the new boiler, and John took time to explain how the programmer works and even set it to my own requirements. I would recommend RJ Mitchell and Sons to anyone, and I will be using them to service my new boiler on an annual basis.
Customer in Bath and North East Somerset Posted on 01/03/2019 , work completed 27/02/2019