Efficiency and tidiness - perfect!
John arrived at the exact time he had told me he would arrive, and proceeded in a quietly efficient manner to install a new boiler in place of the old one. I would recommend him to anyone because he did a very good job quietly, and was very tidy and considerate in his comings and goings through the house.
Customer in Bath and North East Somerset
Posted on 08/12/2025
, work completed 25/12/2006
Recommended
Very satisfied
We are pleased to be able to strongly recommend R.J. Mitchell & Son who installed a new boiler in our home in Bath. We were not looking forward to the installation primarily due to the anticipation of the mess that would be incurred by the power flush of our heating system. The outcome proved to be very different to our expectations as John managed the whole process with care and attention and even managed to get our heating system up and running that same day. He worked in a very careful and professional manner and put us at our ease throughout the installation. He was polite and very tidy and from the office communication from John's wife, Kim, to the management of the whole installation we could not have been happier . Thank you
Customer in Bath and North East Somerset
Posted on 17/11/2025
, work completed 11/11/2025
Recommended
Highest Recommendation
Nothing but the highest praise for this company. Had John in to replace an old boiler and couldn't be happier with the experience. Arrived on time. Protected the house and kept it clean. Did a fantastic job, working efficiently and without drama. And he is a thoroughly nice chap to boot! Kim, in the office, kept me informed throughout, booking the job, arranging for John to visit, and handling all necessary paperwork as work progressed and completed. They make a great team. One of life's challenges is finding tradesmen you can trust and who are competent. R.J Mitchell are one such company. Use them with confidence!
Customer in Bath and North East Somerset
Posted on 24/09/2025
, work completed 23/09/2025
Recommended
Professional, trustworthy quality work
John and Kim kept in good communication with me at all times leading up to the install and during. Answering any questions I had which came up after the job completed. Excellent quality work and really pleased with workmanship. Organising all other trades that needed to also work on the job. Trusted John to be at the property alone and is very hardworking, tidy and respectful of the property. I would highly recommend as so pleased with my new install.
Customer in Wiltshire
Posted on 15/08/2025
, work completed 13/03/2025
Recommended
Helpful and professional
We have used R J Mitchell to service our boiler for a number of years. John recently quoted for a new boiler and it was fitted on time and quickly. He worked neatly and efficiently all day and didn’t stop apart from a short lunch break. We wouldn’t hesitate to recommend this company, and are extremely pleased with our more efficient boiler.
Customer in Bath and North East Somerset
Posted on 28/03/2025
, work completed 27/03/2025
Recommended
Excellent Service
After 15 years my existing boiler was nearing its end. John fitted a new Combi boiler and we are delighted with every aspect of his work. From his first visit, when he talked through appropriate options to the completion of the installation, John was professional, helpful and reliable. We are delighted with the work carried out and the end result. We would have no hesitation in recommending RJ Mitchell & Son to anyone.
Customer in Bath and North East Somerset
Posted on 27/11/2024
, work completed 21/11/2024
Recommended
Highly Recommended
John recently installed a new combination boiler and an extra radiator in the kitchen.The quality of his work was first class, always on time, always happy to answer any questions i had as the work progressed, always kept the area he was working in neat and tidy. At the end of the work he took time to explain all the controls and paperwork i would be receiving,so also thanks to Kim for producing that clear and detailed paperwork. I would highly recommend R.J. Mitchell for any type of plumbing and heating jobs.
Customer in Bath and North East Somerset
Posted on 21/09/2024
, work completed 19/09/2024
Recommended
A Very Professional Service
John recently installed a Combi boiler system to replace an old Baxi, which involved fitting new radiators and piping throughout the house. We were very impressed with John’s knowledge and attention to detail, and also his willingness to discuss our requirements thoroughly before giving us a quote, advising us as to how the work would progress. John’s workmanship was of the highest quality and he was extremely considerate, punctual and tidy. He communicated with us throughout the job and, on completion, took the time to explain carefully how to operate the new system. We were also impressed with Kim’s efficiency and politeness in sending paperwork through, organising dates and answering our questions. Overall, we had complete confidence in John and Kim’s professionalism and are delighted with the results. We would thoroughly recommend the company to others.
Customer in Wiltshire
Posted on 05/09/2024
, work completed 02/07/2024
Recommended
Outstanding
John recently installed a new combi boiler to replace the old conventional boiler in my house. Additionally, he installed a new radiator and replaced another three. I was highly impressed with his punctuality, efficiency, tidiness, and communication; he was always willing to clarify any issues as the work progressed. More importantly, the quality of his workmanship is of the highest standard, and the work was completed according to the agreed schedule and budget. I would wholeheartedly recommend this very professional company without any hesitation.
Customer in Bath and North East Somerset
Posted on 17/08/2024
, work completed 30/07/2024
Recommended
A very good job
When our boiler finally stopped producing hot water for us, except when it felt like it, Mitchells were helpful in advising us on the options for a new one, and went out of their way to fit us in as quickly as possible. John arrived on the dot with all his tools and equipment, and worked quickly and unobtrusively all day. By the end of the day we had hot water again, and the next morning John finished off and left everything clean and tidy by lunchtime. He explained the new controls and warned us what to expect in the first few days. He was very nice to have around and we appreciated the good work he did. We have used Mitchells for our boiler servicing for a number of years and would always recommend them.
Customer in Bath and North East Somerset
Posted on 24/06/2024
, work completed 18/06/2024
Recommended
Efficient and considerate
Our old boiler finally gave up the ghost and the company brought forward the date to fit a new boiler as soon as they were able to which we appreciated. John and Jacob studiously got on with the job in hand, flushing the system and leaving everything tidy. An excellent piece of work thankyou.
Customer in Bath and North East Somerset
Posted on 04/04/2024
, work completed 11/03/2024
Recommended
Kind, thoughtful and efficient
John and Matt have been servicing our boiler for a while. It finally packed up. John and the team were excellent at explaining the options, and worked really hard to bring everything forward so we had the fewest days without heating and hot water possible. John and Jacob then installed it really efficiently and with an absolute minimum of fuss and bother. Will continue to use. Can't recommend highly enough.
Customer in Bath and North East Somerset
Posted on 06/02/2024
, work completed 02/02/2024
Recommended
Excellent, as ever
John and his assistant Jacob fitted a new boiler for me last week. They were very efficient, clean, tidy and prompt, arriving exactly when they said they would and completing the work ahead of time, with minimum fuss. The boiler is working really well, the system has been flushed and all radiators are giving out heat. John and Matt have been servicing my old boiler for many years, and have managed to keep it limping along well past its anticipated expiry date. Kim is always very helpful, and manages to get someone to me if I have a problem. I highly recommend this company.
Customer in Bath and North East Somerset
Posted on 09/01/2024
, work completed 05/01/2024
Recommended
What’s not to love?!
John and his assistant were at our house for x 2 days replacing radiators and checking for a possible leak in the system. They were early both days, respectful of the fact that we were there, covered all flooring with dust sheets, worked quietly, and tidily and were just a pleasure to have around. I would very happily recommend them to anyone 😊
Customer in Bath and North East Somerset
Posted on 12/12/2023
, work completed 05/12/2023
Recommended
Replacement Boiler
John, Jacob and Kim work well as a team along with Alex the electrician and his colleague, fitting a replacement boiler and thermostatic valves. We were very pleased from the initial assessment to the completion of the work in less than three days. They worked very efficiently and as non-invasively as possible. We are pleased with the outcome. Thank you all. We have been customers of R J Mitchell for many years and we would recommend them.
Customer in Bath and North East Somerset
Posted on 01/11/2023
, work completed 18/10/2023
Recommended
Highly recommended
I have been a customer of Mitchell and Son for years. This time we needed a fairly major overhaul of the central heating system including a new boiler, and addition of a couple of new radiators. As ever they were pleasant, reliable, problem-solving, tidy and punctual.
Customer in Bath and North East Somerset
Posted on 15/09/2023
, work completed 13/09/2023
Recommended
Full house upgrade incl back boiler to combi
We contacted RJ Mitchell when we were in the process of buying our house, as the survey had flagged a very old system. Once we were in, John and Kim were really helpful getting the work booked in and talking through options, including removing the old back boiler from the fireplace and installing a new combi in the kitchen, along with new radiators and pipes. During the work we worked from home, and John and Jacob were really respectful of our space the whole time, they were quiet and tidy and put the house back to normal at the end of each day. John always involved us in the process and kept us updated with plans. We’re really pleased with such high quality work and wouldn’t hesitate to recommend them.
Customer in Bath and North East Somerset
Posted on 25/07/2023
, work completed 18/07/2023
Recommended
R J Mitchell & Son Boiler Installation Review
I contacted R J Mitchell & Son along with four other contractors to quote for a replacement gas boiler and six radiators, one of which was in a new location involving the removal of carpet and flooring. I used Which and other local reviews to find reputable contractors. My first impressions of the Company were good from arranging the first visit to John arriving on time to discuss my requirements. I selected R J Mitchell because I was impressed with John's knowledge along with his proposed method and timescale to carry out the work. His quote wasn't the cheapest nor was it the most expensive, however, my decision to use John was not based on cost. A big concern was that the installation would be carried out without mess and damage to fixtures and fittings. John was very respectful and carried out the work to a very high standard with no mess or damage, communicating at every stage of the process with minimum impact on the household. The job was started on time and completed slightly ahead of the agreed schedule. It was to budget with no additional cost. I was not looking forward to the disruption but overall it was a pleasure to have John in the house. In summary, I would recommend John and would describe him as likable, conscientious, competent and reliable.
Gary in Bath and North East Somerset
Posted on 02/06/2023
, work completed 19/05/2023
Recommended
Very pleased
John replaced a boiler for and ensured the radiators were working. As they knew I had been without heat and hot water for a while, John and Kim arranged for the installation to be done at the weekend! John was always on time, friendly and polite and very neat, particularly in clearing away afterwards. It’s lovely to have a warm house again and I would highly recommend John for any future work.
Carol in Bath and North East Somerset
Posted on 19/04/2023
, work completed 15/04/2023
Recommended
Great work
We were very pleased with the work that John and Corey did. They replaced our boiler and flushed out the heating system taking care to ensure that the radiators worked properly as one previously didn’t come on at all. Always arrived on time and were respectful of our property. Friendly manner and very willing to give advice on use of the system. Highly recommend. Kim very helpful in planning the job.
Paul in Bath and North East Somerset
Posted on 31/03/2023
, work completed 29/03/2023
Recommended
Good work replacing boiler
We were very pleased with the work which John and Corey did for us replacing a very old boiler and fitting a new radiator in the hall. John was very efficient, turning up when he said he would, completing the job well within the time agreed, and leaving everything neat and tidy. He and his apprentice were pleasant and easy to be around. We also valued Kim’s knowledge about the admin side of things. We felt the work was done at a competitive price. The house is now as warm as toast! We would have no hesitation in recommending them.
Customer in Bath and North East Somerset
Posted on 05/03/2023
, work completed 25/02/2023
Recommended
Complete Replacement of Heating System
We have just had a new boiler and radiators fitted into a Victorian flat, and throughout, we found John and his team were thoroughly professional. From the start, there was easy communication and quick responses; knowledgeable advice and recommendations concerning all decisions; adherence to the time plan; consideration of property, neighbours and communal areas; attention to detail and highly organised; and finally and very importantly, ability to explain the working of the new system. We would thoroughly recommend them to others.
Customer in Bath and North East Somerset
Posted on 30/01/2023
, work completed 07/01/2023
Recommended
Highly recommended
We have used this firm of plumbers for many years even going back to the days of Mr Mitchell senior. His son installed a new boiler for us recently, eighteen years after installing the previous one. Every aspect of his work was excellent and we were amazed that he could undertake it single-handed. The job was completed quickly and efficiently, even taking less than the estimated time of two days. All the pipework was finished to a very high standard and fitted neatly into the existing cupboard space thus preventing us from having to redecorate. John Mitchell was extremely thoughtful and courteous throughout the time he was working in the house. He worked extremely hard, taking only very short breaks and even refused a hot drink. We would have no hesitation in recommending the firm to anyone whatever their age and circumstances.
Customer in Bath and North East Somerset
Posted on 22/11/2022
, work completed 12/11/2022
Recommended
Replacement boiler
From start to finish Kim, John and his team made it easy to get a new boiler. Ours was over 20 years old and actually broke down a month before we were booked to have the work done and the team all moved things around so we didn’t have to be without a boiler once it got really cold. Once here, they couldn’t have been more careful and neat plus always happy to explain what was happening and needed to be done. Payment was also transparent, efficient and fair. We couldn’t have been more satisfied.
Customer in Bath and North East Somerset
Posted on 04/11/2022
, work completed 01/11/2022
Recommended
Boiler replacement
An amazing experience! Replacing an aged 38yr old boiler was something I was not looking forward to but I need not have worried. John, Korey and Alex did a fantastic job. Some pipework and the flue had to be replaced as well as the rerouting of some electrics, but each small problem was solved smoothly and efficiently - you would not know that carpets/floorboards had been taken up. They were all extremely hard working, efficient, clean and cheerful. The whole experience was topped off by my trusty old boiler not going to landfill but to our local college for Korey and his fellow apprentices to learn on. I also have to pass on the praise of my decorator who followed on this week - he asked me to congratulate John on his work - he has never seen such clean and tidy work which made his job so much easier. I can't recommend JR Mitchell John highly enough.
Customer in Bath and North East Somerset
Posted on 07/10/2022
, work completed 30/06/2022
Recommended