Prompt and efficient service
Simon attended promptly to our problem of a blocked drain, quickly identified the area and cause for the blockage, cleared it quickly, applied a power water jet to flush the whole system to the manhole, inspected the inside of the pipes using a remote camera, all within one hour. Very efficient service, explaining the process and findings throughout.
Customer in West Yorkshire
Posted on 07/02/2025
, work completed 07/02/2025
Recommended
Quality contractor
I emailed Rapid Repair Draincare about an intermittent problem with my downstairs toilet. They responded very quickly and arranged an appointment for the following morning. Simon completed the necessary work efficiently, explaining and showing me what needed doing throughout. He advised about further work that’s needed because of damage caused by roots of a nearby hedge and shrub. He also advised about contacting Yorkshire Water to inform them of work needed outside my house boundary. It was very good to have a skilled contractor who is very knowledgeable and happy to share the process with the customer, as well as being pleasant and efficient.
Customer in West Yorkshire
Posted on 21/01/2025
, work completed 21/01/2025
Recommended
Professional company
Rapid Repair Draincare quickly responded to my call for help with a slow running toilet. Simon and colleague quickly found a blockage caused by the ingress of tree roots. A future date was arranged and work to remove the roots and reline the pipe was subsequently carried out. The team were able to share the camera pictures of the drain problems and the repairs once carried out. Work was done competently and area tidied and reinstated satisfactorily.
Customer in North Yorkshire
Posted on 10/09/2024
, work completed 30/08/2024
Recommended
Fantastic and friednly service
Simon and team are incredibly knowledgeable and friendly. Very good at stepping me through each part of the process, and why it's needed. Even gave me advice about getting Yorkshire Water involved to problems beyond my boundary, couldn’t recommend enough.
Customer in West Yorkshire
Posted on 03/09/2024
, work completed 07/08/2024
Recommended
Excellent
Our toilet was repeatedly blocked and would not flush away. Using his drain camera Simon quickly diagnosed the problem to be a build up of limescale in the pipe. He took the toilet out, removed the limescale and put the toilet back, all in an hour and half. He explained what he was doing, made very little mess and the cost was very reasonable. Would definitely recommend.
Customer in West Yorkshire
Posted on 24/02/2024
, work completed 22/02/2024
Recommended
A timely and effective rescue!
I contacted Rapid Repair Drain Care at 8.15 in the morning, and by 3.15, thanks to a fortunate cancellation, the foul-smelling problem was totally solved. It was easy getting through to book a repair to our outside blocked drain for a large Victorian house. The drain, which is down the steps leading to the cellar had clearly been blocked for some time, but we had not noticed until we gone into the cellar. My efforts to clear it with a plunger had only made the smell and mess even worse. Simon and his assistant, Az, arrived when we said we would and quickly got to work. Some sort of plant life had got going in the drain, which had helped trap the usual kitchen that deposits. This foul stuff was quickly cleared number high-pressure hose was used to totally clear the main drain. The gallant crew also cleared the adjoining drain and willingly cleared up the mess that had been made by the overflow and my efforts at unblocking. All was completed within 44 minutes and we agreed first-hour charge. The whole operation was done with politeness, consideration and good-humour. I would recommend this firm for any drainage work.
Customer in West Yorkshire
Posted on 20/02/2024
, work completed 19/02/2024
Recommended
Full drain survey to identify problems and then repair these
Efficient, professional, very knowledgeable and good problem solver, as well as very reasonaby priced. Prompt response to email enquiry, text messages to let me know they were on their way to me. I was able to watch the drain survey and have what was being seen explained, identifying the necessary repairs. I watched most of the repairs being completed. All works have been to a high standard and the area left clean and tidy.
Customer in West Yorkshire
Posted on 12/01/2024
, work completed 11/01/2024
Recommended
Drain Sleeving
Excellent service throughout from initial contact, through site survey, proposal and carrying out the work. All elements were fully explained, carried out as planned and to the costs quoted. Very professional.
Customer in West Yorkshire
Posted on 28/12/2023
, work completed 15/12/2023
Recommended
Quality work
I received a quick response from my enquiry, arrived at the address exactly as arranged. Very polite, efficient, and speedy. Explained fully with images what the problem was with drains .Sorted it out quickly within the hour. Price was very reasonable and fully explained in email before appointment. Super job👍
Customer in West Yorkshire
Posted on 09/12/2023
, work completed 08/12/2023
Recommended
Fantastic Service
At Trusted Fire Inspection Ltd, we pride ourselves on only working with businesses that offer the same outstanding service we do. We had a street drain that needing clearing & unblocking before new tarmac was laid. I discussed it with Simon & he offered me advice & provided contact details to liaise with the water board or alternatively if no luck with them then to contact the highways. Unfortunately neither party offered a solution so I reverted back to Simon. He sent me a link to upload some photos and provide the information as discussed. I was emailed within a few hours a quote and available dates to attend. On the date it was booked in I received a 1 hr slot of attendance and then I received a further text when we was ½ hour away. Simon cleared the drain and also did a CCTV survey to make sure everything was in order, provided me a copy of the report & photographic evidence of the CCTV Survey. Simon attended site on time, he was polite, conscientious and extremely clean & tidy whilst carrying out all the works. I would have no hesitation in recommending Simon at Rapid Repair Drain Care to my friends, colleagues & business contacts.
Customer in West Yorkshire
Posted on 05/10/2023
, work completed 28/09/2023
Recommended
Thanks to Simon for solving a mystery smell which another company was unable to locate.
Simon was great. Got to the cause of a bad smell quickly. Following a thorough drain inspection, including camera footage, he also found some cracked pipes which he repaired. Simon was efficient, had a great manner, and explained all the work stage by stage. Very professional. We would have no hesitation in recommending him.
Customer in West Yorkshire
Posted on 08/09/2023
, work completed 30/08/2023
Recommended
Excellent, prompt, polite service
Simon arrived on time and proceeded to quickly and professionally find and remedy my drain problem using top quality equipment. I would highly recommend Rapid Repair Drain Care Ltd. and would use them again without hesitation. Very reasonable charges too.
John in West Yorkshire
Posted on 08/03/2023
, work completed 08/03/2023
Recommended
Drain survey and measurements for a future extension
Simon is a very professional and informative gentleman. He knew exactly what was needed to do and just got on with the job, letting me know exactly what was going on at every step of the way. Simon is a very polite and honest man and definitely will be using his services again in the future.
Ismail in West Yorkshire
Posted on 23/02/2023
, work completed 23/02/2023
Recommended
Cheerful chap
Simon came to my salon to try to solve an issue I had with the drainage. Unfortunately he couldn’t fix the problem but he managed to locate where the problem was for me. He did try everything to fix it but it wasn’t possible to do so. He was a big help to me. I would definitely recommend him for your drainage problems.
Customer in West Yorkshire
Posted on 21/09/2022
, work completed 21/09/2022
Recommended
Highly Recommend
We have dealt with Simon at Rapid Drains now for a couple of years. He has always been professional and gives 100% to the job, Simon is knowledgeable in his field of work and always manages to resolve our issues from blocked and collapsed drains to blocked toilets. There is no messing around when it comes to his work, he always completes the job to a high standard, the communication is great and he always gets back to you if he is busy. So glad we decided to use Simon on our site.
Business in West Yorkshire
Posted on 28/07/2022
, work completed 26/04/2022
Recommended
Real problem solvers who turn up when they say they will and fix things.
We had a problem with a drain blockage at my elderly fathers house. I rang on a Sunday afternoon expecting to leave a message but got straight through to Simon the owner. He arrived the following morning cleared the blockage and inspected the drain with a camera. He identified a couple of problems including a bodged repair by the insurance company a number of years ago. At all stages Simon was helpful and friendly, he carried out the work in a safe and professional manner and provided lots of photographs covering before and after repair. He completed the job a couple of days later sending another team to replace the bodged gully, again very pleasant and helpful people and lots of photographs. We knew exactly when he was due to turn up, everything was sent through via email so the job is very well documented. An extremely courteous and respectful team of people, they worked around dads needs and left me with a feeling of a job well done and lots of evidence to show dad. A real contrast my previous experience with the insurance company.
Customer in West Yorkshire
Posted on 08/04/2022
, work completed 07/04/2022
Recommended
Problem solved quickly and efficiently
Had problem with a blocked drain, contacted Rapid Repair Drain Care as a Which Trusted Trader, visit arranged in 2/3 days. Work completed satisfactorily within the hour, everything explained as to what had been done including camera evidence of some future remedial work to consider plus quote. Simon was very knowledgeable and explained everything fully. Would recommend.
Customer in West Yorkshire
Posted on 13/03/2022
, work completed 10/03/2022
Recommended
Great work, fast and friendly.
Rapid Repair Drain Care was recommended to us and he didn’t disappoint. Great service, friendly and very informative about what he was doing and what the issues were. One of issues isn’t within our boundary and he recommended we contact Yorkshire Water. He also provided the contact details. He’s pinpointed the other issue on our property and we will look at having that work completed by them in the near future. They provided a very professional service at a competitive price, he even knocked the second hour off even though he had gone in to that hour. Highly recommended.
Customer in West Yorkshire
Posted on 15/12/2021
, work completed 15/12/2021
Recommended
Drain leaking into my washing machine
They came to my property and fixed a problem that my housing association had sent numerous people to fix. It was not repaired and I was given excuses but Rapid Repair Drain Care fixed this issue in minimal time and I've had no problems since, cheers.
Customer in West Yorkshire
Posted on 08/12/2021
, work completed 02/12/2021
Recommended
Outstanding Service
We discovered a blocked drain on friday morning and searched the web for solutions. Well known names were not able to help before monday at the earliest. I remembered my local advertiser magazine and found Rapid Repaid Drain Care listed. I was impressed to see the Which logo and duly gave them a call. I immediately spoke to Simon who said he would call after lunch. I simply needed to send him my contact details, which I did. He said he would send me a message when he was setting off. I got the message just after lunch with an estimated time of 26 minutes to arrival, complete with a tracking link. I hate waiting for contractors so this was fabulous. To be entirely fair he was 28 minutes!! But my house is tricky to find! He immediately pointed out that because it was a shared drain Yorkshire Water would clear it for free and that he'd leave if that was what I wanted. Such honesty - Simon cleared the drain quickly, which is what I'd asked for and was happy to pay for, but he then proceeded to examine my drain and explain what I should do next, including providing contact details for Yorkshire Water. Speed, honesty and professional - awesome. And I couldn't believe the price - surely that isn't enough for what you did Simon!! Details and photos of my drain emailed to me along with paid invoice before I'd managed my first cup of tea and before he'd left the premises. Couldn't be improved. Simon completely exceeded expectations.
Customer in North Yorkshire
Posted on 25/10/2021
, work completed 22/10/2021
Recommended
Professional and helpful
We rang Simon in the afternoon regarding our drain blockage. He put himself out to arrange to visit after all of his day's other work. Arriving after 7p.m., (we were relieved to see him) with a smile on his face he promptly got to work with his camera and jet water spray. After identifying the problem it was resolved and explained in a very competent manner and we were left with a recommendation of future remedial work. We would not hesitate to recommend Simon to others requiring urgent repairs to drains or similar.
Customer in West Yorkshire
Posted on 06/06/2021
, work completed 03/06/2021
Recommended
Blocked Drain
Found Simon online and so glad we did, he cleared our blocked drain within 30 minutes, he was professional and efficient at all times and explained exactly what he was doing. Would highly recommend.
Joan in West Yorkshire
Posted on 26/05/2021
, work completed 25/05/2021
Recommended
Excellent service
Contacted Simon, who said when he could come, what he would do, and the basic cost. Did exactly what he said, when he said and more, very efficiently and professionally. Couldn't expect more.. Well done.
Customer in West Yorkshire
Posted on 16/05/2021
, work completed 22/04/2021
Recommended
Drain cleaning
Simon carried out the cleaning of the blocked kitchen drain. Maximum time 30 minutes. He said he would be with us in 20 minutes and he was. Most unusual but very welcomed. After he had cleared the drain he used CCTV to check his work and found a cracked drain and provided the phone number to the water company. Simon said because the drain was shared, with a neighbour, there should be no cost to us. In this day & age a brilliant service.
Terry in West Yorkshire
Posted on 19/04/2021
, work completed 19/04/2021
Recommended
Excellent Knowledgeable Service you can trust.
Not something you ever want to find, a blocked sewer. We found Rapid Repair Drain Care Ltd online and in our local area. The company had great reviews, so we thought we would give them a try, especially with them being a local business rather than a big national company. We are so glad we did. Simon arrived exactly when he said he would and we could even track his journey to us with a text and track service that he uses. He explained exactly what he was going to do and found the blockage in no time at all. Drains jetted, camera inspected and blockage removed all in under an hour. Would highly recommend Simon to anyone facing a blocked drain or sewer. Great service at a realistic price, well done. Steve, Rothwell Leeds.
Steve in West Yorkshire
Posted on 18/04/2021
, work completed 15/04/2021
Recommended