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Rayotec Limited

4.7

18 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

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About

We are an award winning, family business now in its 2nd generation and have been established since 1987. We offer high levels of service and competitive prices. Our services include:

Solar Repair and Maintenance

Solar PV – We are able to undertake repair works on domestic and commercial photovoltaic systems. Whether your solar systems has stopped generating, suffered storm damage or just needs a planned maintenance.

Solar Thermal / Hot Water – Our solar heating engineers are able to fix faulty solar thermal systems, replace the antifreeze and repair leaks / air locks.
We can also remove / reinstall solar panels when a roof needs to be replaced or repaired.

Electric Underfloor Heating

We have a wide range of electric under floor heating mats that can be used under tiles, carpet, wood laminate, engineered wood and vinyl tiles such as Amtico and Karndean. We can also provide an installation service for complete ease of mind.

What we do

  • Electricians

  • Renewable energy

    • Solar panels
    • Solar water heating

  • Boiler, central heating and gas engineers

    • Underfloor heating

  • More Services

    • solar repair
    • electric heating
    • electric underfloor heating

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
18 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Recommended

Recommended

by 94% of customers
Sort by
Great service
Customer Service
Quality
Value
Didn't know who to call as had a fault on the inverter. Luckily chose Rayotec. David Merchant their man in the office understood my problem and arranged for an engineer to either repair or replace. I was told the cost and the invert was replaced. Excellent job done, well done. Would definitely recommend the company.
Customer in Hampshire Posted on 04/03/2024 , work completed 08/02/2024
Recommended
Solar system removal
Customer Service
Quality
Value
Engineer arrived promptly and removed Solar hot water panels and decommissioned the system as agreed and was very efficient and tidy.
Customer in Surrey Posted on 20/02/2024 , work completed 07/12/2023
Recommended
Helpful and efficient
Customer Service
Quality
Value
We were alerted to the fact our solar panels were not working when we sent off our FIT reading to the energy company. Looked up companies who may help and found Rayotec. Gave them a call and spoke to David who was extremely helpful and after liasing with him via a few emails and some photos of our system in the loft, he sent out an engineer to check and consequently replace our faulty inverter. All sorted start to finish in 20 days. Very good service and trustworthy firm. Thank you.
Customer in Berkshire Posted on 31/10/2023 , work completed 02/08/2023
Recommended
Installation of new Inverter fro solar panels.
Customer Service
Quality
Value
A company to be recommended. From David in the office, who was endlessly helpful and patient, to the two young men who did the installation, we were delighted with both the customer service and the work done.
Customer in Hampshire Posted on 29/10/2023 , work completed 05/10/2023
Recommended
Replacement inverter
Customer Service
Quality
Value
On contacting RAYOTEC they were polite and extremely helpful .Having completed home tests and sending photos of the installation it was decided that a new inverter was required.They turned up on time on the date arranged and the work was completed efficiently. I would highly recommend this company.
Customer in Surrey Posted on 28/10/2023 , work completed 14/09/2023
Recommended
Speedy reliable service
Customer Service
Quality
Value
Had forgotten about this provider as the service was provided over 2 months ago, but goes to prove how seamless and trouble free the experience was. Cannot fault this company
Customer in Hampshire Posted on 27/10/2023 , work completed 21/08/2023
Recommended
Installation of new solar inverter
Customer Service
Quality
Value
David Merchant at Rayotec was professional throughout resulting in the replacement of two existing inverters with a single new inverter on time and on budget. In comparison with other installers Rayotec insisted on a site visit to ensure the new inverter was compatible with my PV array. Rayotec were totally transparent about the whole process and the timetable for caring out the work providing regular updates in a timely manner. When the new inverter would not connect wirelessly to my router, Rayotec promptly returned to install an ethernet cable at no extra cost. I could not praise Rayotec more for a professional job well done and great customer service.
Customer in Surrey Posted on 04/10/2023 , work completed 11/09/2023
Recommended
Servicing Solar Panel Installation
Customer Service
Quality
Value
I found Rayotec on the Internet in 2021 when I needed a new Inverter for the Solar Panel System. They were extremely efficient in arranging a visit of their engineers who diagnosed the faulty inverter and replaced it with a new unit there and then. A few months later they installed a Solar Boost unit which enabled the use of energy from the panels to heat the hot water. unfortunately, the Solar Boot unit failed after15 months. Mr Marchant at Rayotec subsequently arranged a replacement unit under warranty from the manufacturer and it was fitted by their engineer. Throughout my association with Rayotec personnel and their engineers, I have been treated with absolute respect and they have been so efficient.
Customer in Hampshire Posted on 13/08/2023 , work completed 10/08/2023
Recommended
Great work, quick and tidy
Customer Service
Quality
Value
I reached out to Rayotec for help with a failed inverter unit which typically was just months out of its 10 year warranty (not with them). After supplying details of the current system, they advised replacing it with a smaller capacity one, as the existing unit was over-sized. Within a week we had their team around, very prompt and quick to replace the current unit, and test everything was working. Very polite and helpful chaps!
Customer in Greater London Posted on 16/04/2023 , work completed 24/02/2023
Recommended
Replaced inverter
Customer Service
Quality
Value
Rayotech were very professional in identifying and replacing the inverter in the loft which had caused the solar panels to stop recording.
Customer in Surrey Posted on 20/03/2023 , work completed 09/03/2023
Recommended
Very impressed from start to finish.
Customer Service
Quality
Value
I was very impressed with Rayotec which I found on Google. I suspected I needed a new inverter for my solar panels. First contact suggested a call out to assess the problem. Their engineer came out on time and was very polite and friendly. It was established that the invert was in fact faulty . Inverter ordered and fitted in quick time 4 days later at a good price. I was able to pay for my purchase over the phone to yet again a polite friendly young lady. Paperwork and photos came back to me in quick time. I would certainly recommend Rayotec and would have no problem using the again.
Customer in Berkshire Posted on 13/04/2022 , work completed 13/04/2022
Recommended
Disappointing.
Customer Service
Quality
Value
Moved into a house with two systems already installed. Called regarding systems was told it needed to be serviced. The first engineer arrived and could not fit into the crawl space. I had to take another day off work as a different engineer had to come out. Then asked for remote monitoring on the pv system, told the engineer had to visit. The engineer on site a few minutes said a cable had been unplugged and I had to contact solax, the manufacturer to access remotely. Wish I was told this on the phone and not charged a large amount for a call out.
Customer in Surrey Posted on 28/01/2022 , work completed 11/11/2021
The trader replied (on 31/01/2022)
I’m sorry that you feel this way regarding the service given to you by Rayotec. Unfortunately, for your initial callout, the first engineer was unable to do the works as the working space was very tight. We obviously didn’t charge you for this visit & apologised for the inconvenience. Thankfully the second engineer, who visited on Saturday which we hoped would not disrupt your work commitments, was able to complete all the works successfully and fitted a filling point in an accessible location to make future servicing much easier. We assume you were happy with our works as a few months later you contacted us again regarding a separate solar PV system. We emailed you our callout rate which you accepted. Our engineer electrically tested your system & found that it was working well. He did find that the data cable for the monitoring was disconnected. After reconnecting the cable he still couldn’t login as your system was still registered to the previous owner. He told you to contact the manufacturer to get this changed. I understand that the manufacturers have not replied to you but that is not Rayotec's fault. You have written that we could have told you this over the phone but it was only by thoroughly examining your system did our engineer find out that the data cable was disconnected. In light of your complaint, we have given additional training to our bookings team to better explain the potential difficulties of getting monitoring systems back up & running to clients.
Removal and replacement of solar panels and attached anti pigeon mesh
Customer Service
Quality
Value
Professional and courteous appointment organisation. Work completed in a tidy, safe and knowledgeable manner despite extremely hot weather. Support and advice provided as required.
Customer in Greater London Posted on 28/08/2020 , work completed 26/06/2020
Recommended
Excellent service
Customer Service
Quality
Value
My generation meter on the solar panels stopped working but I managed to contact Rayotec during 'lockdown' They made an appointment for an engineer to call and a week before the date he rang to say he had had a cancellation and could he come round in an hour. Two hours later he had found the (expensive) answer to the problem and fitted a new invertor. He was very careful and well aware of distancing and wore a mask. I would definitely recommend this firm to anyone needing this sort of help.
Customer in Surrey Posted on 27/05/2020 , work completed 27/05/2020
Recommended
Went above and beyond
Customer Service
Quality
Value
I panicked when I thought my inverter on my FIT system had failed. Reza was extremely helpful and gave me much confidence. The quote was reasonable and he was on hand to explain a few questions I had. Although the inverter rectified itself I have no reservation in dealing with this company again as they left a very impressive customer experience
David Hughes Posted on 15/08/2018 , work completed 15/08/2018
Recommended
They went above and beyond the call of duty
Customer Service
Quality
Value
I've had underfloor heating and solar panels fitted by Rayotech, I'm very happy with both the work done and the top service they gave me. They are friendly, professional, I had a small problem with the boiler system, which they very kindly took the time to explain how it all worked so the issue was resolved. They really went above and beyond the call of duty, and I recommend them highly to others, no problems at all. I'll be booking them again for another job on another property very soon.
Which? Trusted Traders Consumer Posted on 13/02/2017 , work completed 13/02/2017
Recommended
Impressive service from start to finish
Customer Service
Quality
Value
3 large rooms and 2 bathrooms fitted with electric underfloor heating. After measuring the rooms, James arrived 3 days later with his team and installed all rooms in 3 hrs - everything up and running correctly. Very impressed how quickly it was installed.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
Recommended
Service heating system
Customer Service
Quality
Value
I don't have sufficient memory of the day the work was done to write a reliable review. I just remember the man who did the work. He worked professionally and explained what and why he was doing.
Which? Trusted Traders Consumer Posted on 14/05/2016 , work completed 14/05/2016
Recommended
Which? Trusted Traders

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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.