Good service
Re place windows installed a full house including windows ,doors,french door . All work completed at arranged time and schedule and to a good standard
Customer in South Lanarkshire
Posted on 31/07/2024
, work completed 11/07/2024
Recommended
Excellent Job
Our neighbours did the hard work researching this company and we were very impressed so we signed up. New sash and case look fantastic and the guys were neat, quick, tidy and efficient.
Customer in Glasgow City
Posted on 26/07/2024
, work completed 27/06/2024
Recommended
Beautiful Windows
I was looking for sash windows to suit the original design of my tenement flat. Re:place did amazing work. The window dimensions, astragals and bathroom privacy glass are perfect. The whole process was stress free and I really felt that my ideas were listened to. Every aspect of the window design was covered thoroughly. The windows are a joy to open and close, my flat is warmer and sound insulated. I would highly recommend.
Customer in Glasgow City
Posted on 18/06/2024
, work completed 14/06/2024
Recommended
Great work no complaints
Excellent service can't fault there quality and workmanship. Fitters where friendly and diligent. Highly recommended. Really professional company and staff. The quality of the windows and doors are great value for money. Far better than bigger companies.
Customer in Perth and Kinross
Posted on 18/01/2024
, work completed 01/08/2023
Recommended
Excellent Service
I recently had all 12 windows in my home replaced and can highly recommend RePlace Windows. The initial visit was from Scott who was professional and courteous explaining different options and in no way put pressure on me to make a decision. The quote given I felt was competitive and acceptable with no payment to be made until work was completed. Installation was carried out to a high standard by Franny, Stevie and Alex who were punctual each day, worked very hard and cleaned up at the end of each day. I am delighted with my beautiful new windows and already notice a reduction in external noise and a difference in warmth in my home. I was kept informed regarding each stage and Scott followed up after completion to check that everything went as planned. Thank you RePlace Windows.
Customer in South Lanarkshire
Posted on 29/11/2023
, work completed 09/11/2023
Recommended
Passionate and quality work
Initially found the replace sign by haggs road and ended up receiving quotes from 4 total suppliers. We were planning to do a complete house renovation so we researched thoroughly every step of the way because we had to do it right. We're glad we chose replace. We ended up finding 1 significantly cheaper deal than replace so I was almost sold on another company until replace were adamant to supply to the southside and managed to match the quote for us. At first I was quite dubious with how much they were pushing to supply to us over anyone else but as it turns out, they've created a real culture and reputation for their product in my area. I even dropped by a recent buyer from replace down the road and they were very happy and impressed with their french doors. So I decided to go ahead with replace after all. Kay even had me down at the showroom and physically demonstrated the differences in heat loss with their windows. I couldn't believe the difference. So not only did replace match our quote from another company, they supplied higher quality, triple glazed, 0.6 UV windows. The quality of the cills, handles, obscurity patterns, colours, the variety of choice you have with replace is everything you'll want. Kay would take calls from me immediately any time of day, answering my questions and even personally handled everything with my dad since I was unavailable for a few weeks. You will not be disappointed. This company was a pleasure to work with at every step.
Customer in Glasgow City
Posted on 28/09/2023
, work completed 17/09/2023
Recommended
Window Replacement
A two day period for replacing windows was agreed, and met, by Replace Windows. The payment was as initially agreed. Contact with the company was impressive. A minor complaint was dealt with promptly, and without difficulty. Worthy of a recommendation as a member of Which? Trusted Traders.
Customer in South Lanarkshire
Posted on 14/09/2023
, work completed 08/06/2023
Recommended
Replace 11 windows
Kai came to my home and after a discussion we agreed a very reasonable price for the work to commence in late May .The installation team was the team I asked for Jamie and Hugh arrived every morning before 09.00 and completed the work in three days, every day after works were completed they cleaned up. I was extremely satisfied with the whole process. Unfortunately there was an issue with one handle I phoned Lynne at Re:Place Windows and was informed that John the technician was on holiday but he would call on the 19th of June to correct the issue which he did and checked all the windows just to satisfy himself. So all in all I am a very satisfied customer, thank to all at Re:Place Windows, cannot praise this company enough.
Brian in Falkirk
Posted on 20/06/2023
, work completed 23/03/2023
Recommended
New Windows
Excellent customer service and after sales care. Three new windows installed with minimum disruption and mess. Both fitters, Barry & Kevin, were professional and courteous. Would recommend this Company.
Customer in Glasgow City
Posted on 11/05/2023
, work completed 09/05/2023
Recommended
Excellent service
I recently got five new windows and both doors replaced with Re:place Windows Limited. After seeing multiple sales people from other companies, when Kai came to give me a quote he instantly put me at ease. He was very knowledgeable and the price offered was a reasonable price and what stood out to me was from the previous sales people I had experienced was they left you with the quote, invited you to the warehouse to look at the product and also didn’t keep adjusting price to try wear you down for a sale and it is the owners that give you the price. I was kept up to date along the way, and installation went ahead on the agreed date. I think it’s a great touch that one of the two owners of the business is your point of contact throughout. On the day the two installers arrived on time and did a great job, tidied up after themselves. Windows and doors look better than what I could imagine. The install team kept me at ease on the day and also knowledgeable about product. There was a slight issue with my back door on install day, one of the panels didn’t fit correctly but the guys kept me informed of this, put a temp board in whilst the new ones was made up. Kai called me as well to make sure I was aware of the error and to make sure it was fixed. Great team within the company, from the office staff, install team and owner, everyone I spoke to was very friendly and helpful. Would definitely recommend and would use again if I ever decided to move and need new windows and doors.
Jennifer in South Lanarkshire
Posted on 23/05/2022
, work completed 20/05/2022
Recommended
Quality windows, installed quickly
We went for sash windows from Re:Place. Everything went smoothly from survey to install, install happened on the day it was supposed to and took less time than I expected. The installers gave us a thorough run through of the different features of the windows. I love how we can open the windows a bit with the security lock on, they open smoothly and easily and we feel very secure with the locks. Also no draughts! Pleased we replaced our old sash windows with these.
Customer in Glasgow City
Posted on 18/01/2022
, work completed 13/01/2022
Recommended
Great quality doors and windows at a fair price
I first used replace in 2020 for five windows - a year on and I've just reused them for my front door. The guys have left me with a stunning front door I can be proud of. They only ask you to pay after the work has been completed which to me is a sign of how much they want and value a satisfied customer. Would recommend to anyone thinking about getting new doors or windows to give these guys a chap.
Customer in South Lanarkshire
Posted on 28/10/2021
, work completed 28/10/2021
Recommended
Good work clean and tidy
Had a composite front door and seven windows replaced by Re:Place Windows Ltd and was delighted with work from Scott talking about different types of windows and doors Francis and Steven the fitters for great work we would recommend this company to anyone thanks for everything from two happy pensioners Sonnie and Ann Thomson thornliebank glasgow
Customer in East Renfrewshire Council
Posted on 17/10/2021
(Reviewer did not use service)
Recommended
Endorsement Reference
Great service from nice company to deal with, have recommended to friends already.
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 01/06/2021
Recommended
Endorsement Reference - Outstanding product and service
We looked for several weeks online before we narrowed down some companies to call. I always read reviews before I book / purchase anything. Re place windows stood out to me and I contacted this company first. Both myself and my husband work in retail ( high end jewellery & Area manager ) We give great service and 100 percent expect this back. I was very open with Scott that I did not wish a hard sell, and also I was not here to waste his time either. We set an appointment date and Scott came to our home, he was very professional, well mannered and also very very easy to speak to. He gave us enough detail but not overloaded, he explained the different options of double, triple glazed and asked us to tell to tell him when we were happy with all the product info. In amongst all of this we built a great rapport and the time flew past. Scott gave us a price on the night and he was very fair with his pricing. That's not the only reason we went with Re place windows thou, we confirmed the work with Scott that evening without getting any other quotes ( absolutely not like me ) but I trusted him after 2 hours of meeting him and also after the reviews I had read. I went with my gut and it's not often wrong... Scott did not let me down, he kept us up to date with all that was going on, who to expect on the day, job finished in 2 days and not 3 and also he came out to inspect every piece of work completed. We didn't pay anything upfront which I was surprised and there was no rush when I was bank transferring the cash to the company. This to me was a person who trusted me as much as I trusted them. We are more than delighted with how our home looks and not only that, the difference in our bills with the triple glazing. I would 100percent recommend Scott & Kia and they have received jobs from our family members. Amazing company due to amazing people running the helm. The big question I think is always - would you purchase again from the company and it's a definite YES. First class product and first class service
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 22/09/2020
Recommended
Endorsement Reference - Highly recommended
New French doors to replace old patio door and new bedroom window. Scott was really helpful and I did not have to pay anything until the job was completed. The doors and window were fitted within a few weeks of placing order and I am delighted with the workmanship and service
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 28/07/2020
Recommended
Endorsement Reference - Excellent service
I had a front door and side window replaced. Replace came and surveyed the property and gave me a quote for the work required. They answered all my queries and I was able to make an informed choice on the type of door and fittings I required. They kept me informed of dates for installation came when they said they would and did an efficient job. I paid once the job was completed to my satisfaction.
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 19/07/2021
Recommended
Endorsement Reference - Great company, great products
We had 8 windows replaced in April 2021. What a pleasure it was to deal with a company that genuinely cares about customer service. It was Kai who came to see us initially. He explained everything in great detail, volunteered some great advice and applied no pressure. After some deliberation we opted for the triple acoustic units (two standard panes and one pane of acoustic glass). We're really glad we did. Apart from looking incredible, they significantly reduce traffic noise and most other invasive neighbourhood sounds. I often open them just to check that there's anybody else out there. Throughout the installation, the fitters, Franny and Kevin, did a good job of keeping the house clean. They also asked the right questions at critical points while performing a small miracle with our old tiled-in bathroom window. I cannot recommend Replace windows highly enough.
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 23/04/2021
Recommended
Endorsement Reference - Excellent, quality company
I had all the windows replaced in my flat. From the quote process to installation, I was kept informed. The service was professional, the price was competitive. The quality of the work was excellent. I would definitely use them again in the future
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 28/12/2020
Recommended
Endorsement Reference
This company was first class from start to the competition of the contract, the tradesmen paid great attention to detail and we were extremely happy with the end result.
Which? Trusted Traders Consumer
Posted on 02/09/2021
, work completed 22/06/2021
Recommended