Red Squirrel Insulation

Excellent work and very professional. Took care to protect our carpets and thoroughly clean up each day. Really appreciate his thoughtfulness in keeping things neat and tidy. Very pleasant to have around the house.

Loft insulation in a late 1940s house. Lee and his team quoted for the job in July 2023 and held their price for November when the work fitted in to our needs. They did an efficient removal of rubbish in the loft space, including much old and compacted insulation; installed insulation in two layers between and on top of the joists; an cleaned up after the job. Thoroughly recommended.

Lee responded quickly to my request for a quote and advice for loft insulation. The job was booked in quickly and carried out efficiently to a high standard. Lee and his colleague were friendly and helpful. Strongly recommended.

Lee and his team worked with thought and pride in carrying out our job. A few aftercare problems took a little time to resolve but were dealt with satisfactorily. Lees very approachable and I would not hesitate in recommending him and his team..

We wanted our loft insulated. It had been insulated with 100mm fibreglass 50 years ago but much of it was compressed, dirty and ineffective. We wanted the worst old stuff removed, replaced with new 100mm between the joists and covered with new 170mm across the joists. Red Squirrel surveyed the roof and gave a quote that we accepted. The team of three was with us for two days, cleared around 30 bags of old fibreglass and rubbish, installed the new together with a board walkway for future access, and cleared up afterwards. They were friendly and considerate working around us in the house. We cannot recommend them too highly.

Lee was polite, reliable and did an excellent job. His work ethic, attention to detail and thoughtfulness are all outstanding. He is also a really nice man. I cannot recommend him highly enough and would definitely use him again. The finished job exceeded my expectations and I am delighted.

Lee did a great job insulating the roof of our 150 year old house. It was a tricky job as ours is a ‘butterfly roof’ and other companies had told me they couldn’t do it. Lee had a real can-do attitude and worked out a way to get into the roof space. He worked extremely hard, always keeping us updated. He really knows his stuff. He was very ethical and stuck to his original quote when a couple of unforeseen things arose. He got back to me quickly whenever I called. We are very happy with the work he did and we felt he went above and beyond to provide excellent service. He is reliable and trustworthy and my husband has used his services again for issues at his office this year. We recommend him without reservation and will use him again ourselves when the need arises.

The best company for insulation! As opposed to other companies, Lee was very easy to speak with and quick with organising a first look at my project. An estimate quote was sent to me and it included a few suppliers with different materials! A construction work that felt really easy to me, thanks to Lee and his team organising every step of the insulation, from removing old walls and disposing of them, to the insulation itself, then small carpenter’s works done, cleaning and painting. All was done in consideration of my business hours and I didn’t need to pause my work. Really professional and very positive people! Very grateful for the results, quiet space and also warmer!

Lee upgraded our loft insulation in two areas which were very difficult to access. He and his colleagues were patient, good-humoured and conscientious and Lee involved us throughout the process. He was knowledgeable and reliable and his work was of a high standard. We're happy to recommend him.

I contacted Lee in January to look at a room in roof job at my house. He was in the middle of a job but came over, but when there said he was in fact not there to give a quote but rather to "have a look". He gave me a rough estimate and told me that he'd need to come back with proper measuring tools to give me a quote, but I should also make sure to speak to multiple contractors to make sure nobody was out of line. So far so good. After speaking to others I followed up repeatedly. No response. Called, he didn't pick up. Texted, no response. It was annoying but I gave him the benefit of the doubt because of good reviews. Finally in May I called and got him on the phone. At the time he could barely remember the detail (I had to remind him of the ballpark estimate he gave me, for example). In any case he said he was busy and probably couldn't come for a few months but that he had a job nearby and might be able to come in the next few weeks. All fine(ish): I wasn't in a rush and preferred to have all quotes, plus he had good reviews. I texted him two weeks later to see. No response. I waited through the summer and followed up via text, twice. Silence. Not even an acknowledgement. Eventually I texed that I found his unresponsiveness to be unprofessional and rude, at which point he did respond, saying that he's busy and "that's life". I only interacted with this guy because of his good reviews. Hopefully i can save others the pain. Customers don't deserve to be disrespected.