Endorsed by Which?

Reddaways Removals Ltd

4.9

65 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

... As a BAR member we pride ourselves on the exceptional quality of services and products we offer to our customers, aiming not only to meet, but exceed their expectations of a BAR removal company.
Through regular staff training and ideas, innovative products, and customer feedback, we continually look for ways of improving our Company to ensure we are constantly delivering the highest level of customer service possible.
With the support and through the promotion of the BAR we feel that we are a key Company in leading the way to raise the standards of all removal companies throughout the UK.

What we do

  • Removals

    • Storage services
    • International removals
    • Home removals
  • Furniture repair and restoration

  • French polishing

  • More Services

    • sale of packaging materials
    • boxes
    • tape
    • bubble-wrap.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Outstanding Service
Customer Service
Quality
Value
We used Reddaways to move from Devon to Buckinghamshire. The whole move took place over five days using two lorries - two days to pack, one day to travel and unpack, and two days to unpack and return to Devon. The team was friendly, skillful, helpful, and considerate. Where a piece of furniture didn’t fit in its intended position they were happy to move it again. Overall they made a difficult few days as easy as possible for us.
Customer in Buckinghamshire Posted on 28/10/2024 , work completed 25/10/2024
The trader replied (on 24/11/2024)
Thank you so much for your review. Good to know we made the process a bit easier over those long days.
Wonderful
Customer Service
Quality
Value
I can only say that Reddaways Removal company has been wonderful. Working around the dates and managing to fit my move in was most helpful. The team, Arron, Ben, Martin were delightful and so professional. Everything has arrived in perfect condition. I would not hesitate to recommend this company.
Customer in Dorset Posted on 01/07/2024 , work completed 18/06/2024
The trader replied (on 06/07/2024)
Thank you for your review. It was a pleasure to help you relocate to Dorset. All the best in your new home
Prepared to go the extra mile!
Customer Service
Quality
Value
After 20 years in our house in Devon, downsizing and moving to Sussex was never going to be easy. However, our movers, Daniel plus Martin,Aron,Ben and others helped us through the whole process and we are now settled in to our new home. They were always on time; always cheerful; had a solution for every “ problem” with a “ can do” attitude. We used their storage for our furniture for over a month and it returned to us in pristine condition. Laura, our main contact in the “office” was very efficient and friendly, explaining patiently any queries we had. All in all, Reddaways were absolutely great and I would very confidently recommend them to anyone embarking on a house move. Without them, the whole moving process could have been a lot harder and more traumatic.
Customer in West Sussex Posted on 27/01/2024 , work completed 23/01/2024
The trader replied (on 06/07/2024)
Thank you for your positive review, and glad to help with your move.
Exceptional removal service provided
Customer Service
Quality
Value
Reddaways are an absolute superb removal firm. From collecting all my possessions from an isolated rural location, storing for 9 months and delivering to a new property the total service was exemplary. The customer service from the office and guys on the ground are a credit to the business
Customer in Devon Posted on 19/01/2024 , work completed 18/01/2024
The trader replied (on 06/07/2024)
Apologies for the late reply, so glad all went well with your move.
A thoroughly professional job
Customer Service
Quality
Value
From coming to assess the job to give us a quote, arranging a slightly complicated timetable, packing up, storage and subsequent delivery the Reddaways team have delivered to a very high standard. There is really nothing with which we could find fault. Moving is always quite stressful and the fact that the team were always in control, good humoured and working quickly and efficiently made it as easy as it could be. We can totally recommend them.
Customer in Hampshire Posted on 21/12/2023 , work completed 21/12/2023
The trader replied (on 23/12/2023)
Thank you for your review. Hope you quickly settle into your new home.
An excellent packing and removal service.
Customer Service
Quality
Value
Reddaways’ professionalism, efficiency, and attention to detail made our house move remarkably smooth and stress-free. The initial quotation visit was friendly and highly knowledgeable. They answered all our queries and provided a detailed explanation of their services, tailoring their services to our specific needs. The packing team arrived on time, equipped with high-quality packing materials. They handled our belongings with great care, ensuring everything was securely packed and well labelled. They loaded the vans quickly (we had several smaller vans as access was quite tricky), while ensuring the safety of our items. The team's coordination and communication was excellent. Our contents went into storage at the Reddaways depot for six weeks while we found a new house. When they subsequently moved us up to our new home, the team displayed the same level of efficiency in unloading and protecting the floors in our new home. They really went above and beyond by helping with reassembly and placing furniture as per our request. This significantly reduced our settling-in time. We cannot recommend Reddways highly enough, they provide an excellent service.
Customer in West Sussex Posted on 20/11/2023 , work completed 10/11/2023
The trader replied (on 23/12/2023)
Thank you for your great review, so glad all went to plan.
Fantastic Service
Customer Service
Quality
Value
This Company went above and beyond in providing a stress free move. We were moving to a new build property and the team met every challenge from providing their quotation, packing materials, delayed property completion, staggered removal of furniture and torrential rain on the day of the actual move. We cannot recommend them highly enough.
(your username) Posted on 20/09/2023 , work completed 14/07/2023
The trader replied (on 21/09/2023)
It certainly was very wet on moving day! Good to know you were pleased with our services.Good luck in your new home. Reddaways team.
Efficient Move
Customer Service
Quality
Value
Reddaways were used to move our house contacts from the house we sold to the house we had bought. Overall they were very efficient and completed the work in good time and care. The team of three were personable and clearly explained what they were doing and anything they needed of us. Everything was dismantled if needed and packed with care and put back together at the other end. They stuck to the quoted price which was reasonable.
Customer in Devon Posted on 17/09/2023 , work completed 04/05/2023
The trader replied (on 21/09/2023)
Thank you for your review. Hope you are enjoying your new home. Reddaways team
Best Move Ever!
Customer Service
Quality
Value
We have moved several times in the past and on each occasion the move has never gone according to plan. This time we were really concerned incase previous problems happened again. As soon as we met Geoff, on his initial visit, our minds were put at rest. He thoroughly explained what would be happening and when - we were reassured that this move would be different. Unfortunately for us our house sale did not go according to plan as it took 1.5 years for us to sell and find a new home. During that time we had regular contact with Mike and Laura, both of whom were very friendly and professional. When we were finally ready to move, we opted to use the fragile packing service. Our possessions, including the fragile items were treated with the utmost respect and given a high level of care. Nothing was damaged in the move. During the moving period, our crew arrived at the times agreed. They were extremely efficient, hard working, friendly, caring and professional. We really could not have asked for more. For the first time ever, we were not at all stressed during our move as everything went totally to plan. We can not recommend Reddaways enough! Thank you.
Customer in Cambridgeshire Posted on 21/08/2023 , work completed 04/08/2023
The trader replied (on 21/09/2023)
Thanks for your kind comments. Its always good to know that our customer service is hitting the right spot. Hope your settled in your new home.
Excellent company
Customer Service
Quality
Value
Reddaways are an amazing company to deal with, they are extremely polite and friendly. The level of service is incredible. Reddaways moved us from our old home and held our furniture in storage for 5 weeks and then delivered to our new home. All of our furniture was handled with care and packed into storage so well that nothing was damaged when we unpacked our processions. We would 100% recommend Reddaways.
Customer in Devon Posted on 15/01/2023 , work completed 11/01/2023
The trader replied (on 20/01/2023)
Thank you for your great review and that we lived up to your expectations. Hope you are happy in your new home. Reddaways team.