Endorsed by Which?

Reddaways Removals Ltd

4.9

65 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

... As a BAR member we pride ourselves on the exceptional quality of services and products we offer to our customers, aiming not only to meet, but exceed their expectations of a BAR removal company.
Through regular staff training and ideas, innovative products, and customer feedback, we continually look for ways of improving our Company to ensure we are constantly delivering the highest level of customer service possible.
With the support and through the promotion of the BAR we feel that we are a key Company in leading the way to raise the standards of all removal companies throughout the UK.

What we do

  • Removals

    • Storage services
    • International removals
    • Home removals
  • Furniture repair and restoration

  • French polishing

  • More Services

    • sale of packaging materials
    • boxes
    • tape
    • bubble-wrap.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
First Class service from a brilliant team!
Customer Service
Quality
Value
Having moved 29 times (each time swearing we would never move again!), I can honestly say Reddaways was the best removal service we have ever experienced, by some margin. Every interaction we had, from the first phone call with Linda, to Geoff's home visit ensuring a fair and accurate quote, through to Aaron's incredible parking skills (it's not easy squeezing around tiny streets in a huge truck), and finally to the whole friendly, fast and formidable moving team who skipped up and down the stairs of our new 5-storey house without breaking a sweat. We were so impressed by the all-round customer service, and the energy and great attitude displayed by all of the staff. Nothing was too much trouble, despite this being a really tricky move from Devon to Brighton, over a number of days, with multiple drop offs. Overall, we can't recommend Reddaways highly enough. Thanks to everyone for making this the least stressful bit of moving house!
Customer in Brighton and Hove Posted on 12/11/2021 , work completed 04/11/2021
The trader replied (on 15/11/2021)
Thank you for your lovely review, hope you soon settle into your new home. Always appreciative of helpful, friendly customers.
Stress Relievers
Customer Service
Quality
Value
Cannot compliment Reddaways enough. Nothing was too much trouble and everything they did was done with courtesy and a smile. They made a stressful time a lot easier to handle
Customer in Devon Posted on 09/11/2021 , work completed 19/10/2021
The trader replied (on 15/11/2021)
Great to hear we made the day a little less stressful. Hope all goes well.
Outstanding Service
Customer Service
Quality
Value
I cannot recommend Reddaways Removals highly enough! They were thoroughly professional, helpful and polite. Our move was complicated as we sold our previous home before completing the purchase of a new one, so almost all our belongings went into storage for over two months. Reddaways helped us plan and execute the move. They had a positive and flexible attitude, with input from the friendly administrative team as well as the fantastic help on moving day itself! The team of men who did the heavy lifting were cheerful and polite - they really did go the extra mile to make our move a positive experience. Thank you Reddaways - you were great!
Customer in Devon Posted on 20/08/2021 , work completed 13/08/2021
The trader replied (on 31/08/2021)
Thank you for your positive comments. Hope all is well in your new home.
Suberb service
Customer Service
Quality
Value
Reddaways is our local removal company and was recommended to us by several contacts. They did not disappoint. From start to finish we felt that we received their best service. Communication was good and clear from the outset. The estimation appointment was thorough and took into account our unique situation. Staff were punctual, polite, respectful, skilled and very hardworking. Nothing was too much trouble. We had no breakages or issues. We felt that we received good value for the money we paid. All in all, superb service. We can now recommend them to others.
Customer in Devon Posted on 16/08/2021 , work completed 11/08/2021
The trader replied (on 18/08/2021)
Thank you for your review. Glad we were able to help in what can be a stressful time. Good luck in your new home.
Outstanding service
Customer Service
Quality
Value
Reddaways were recommended to us by the local community and we are so glad we booked them. We were lucky to be able to book them as they were very busy but they managed to fit us in. They were quick to respond to emails, and arrived on time on the day, moving us quickly into our new home on a very cold February day! The team were friendly, professional and took great care with our possessions. We couldn't have booked a better company to use and wouldn't hesitate to use them again. Highly recommended.
Rachel in Devon Posted on 14/05/2021 , work completed 11/02/2021
The trader replied (on 17/05/2021)
Rachel thank you for your custom and recommendation.
Removal service
Customer Service
Quality
Value
Mike, Geoff and their wonderful team looked after us right from the first contact to the completion of our move. They were patient, courteous, supportive, professional, respectful of both home and furniture, Our furniture has been in their protected storage for seven months ,nothing was too much trouble.Just what you need during a stressful time. empty Removal boxes collected promptly. We would have no concerns to highly recommend Reddaways Removals and storage.
Customer in Devon Posted on 20/03/2021 , work completed 19/03/2021
The trader replied (on 14/04/2021)
Thank you for your review and recommendation.
Professional and respectful
Customer Service
Quality
Value
We used Reddaways' packing and moving service. From start to finish they were courteous, respectful of our home and highly professional. The quality of packing was exceptional. I can't praise them enough. They made what could have been a highly stressful move, especially with a toddler, actually very easy.
Customer in Devon Posted on 02/03/2021 , work completed 23/02/2021
The trader replied (on 14/04/2021)
Thank you for your review and custom. Glad we could maintain our high standards.
First class service - would definitely recommend
Customer Service
Quality
Value
We found Reddaways via the BAR site. They provided an excellent service, communicating well with us in the run-up to the move (always a stressful time, but even more so during Covid 19 restrictions). At all times they were professional, polite, punctual and considerate of our needs - especially those of my elderly mother. Their manner, approach and appearance were totally professional. They consulted us throughout to ensure our requirements were met and often anticipated (and resolved) any problems before we had even thought of them. Not a single item was broken, everything packed carefully and labelled so that it was relatively easy to find things after unloading. We were most impressed by their teamwork, sheer hard work, handling of logistics, efficiency, good humour and thoughtfulness through the whole process. Aftercare was also excellent. We cannot praise this family firm highly enough, nor thank them enough for making this move the smoothest ever. We downsized from two large country barns with triple garage & annexe, to a four-bed house with double garage. They made it look simple, were always cheerful and truly took the strain off us as clients. They were like family to us; the boys love their cake and biscuits and we were only too pleased to see them tucking in at the end of a hard day. We can't recommend them highly enough, wouldn't hesitate to use them again - in fact, we almost (but not quite) wish we were moving again!
Customer in Devon Posted on 19/10/2020 , work completed 08/10/2020
The trader replied (on 14/04/2021)
Thank you for your review, with appolagies for the late reply. Its always a pleasure to move customers that supply cakes!! Hope you have now settled in.
Brilliant -yet again!
Customer Service
Quality
Value
We have used Reddaways for several moves within Devon with total satisfaction each time so they were the obvious choice for us when we planned our Great Trek up to Scotland. Once again the entire team were outstanding in the willingness to go the extra mile, their unstinting cheerfulness and the care they took with our belongings...nothing ever damaged in any of our moves. Special mention to Aron and Rich who drove the 600 miles and unpacked an entire lorry before bedding down for the night. The following day they unloaded the second trailer and were gone by lunchtime, not before being sure that there really was nothing else we needed help with. An outstanding service with smiles all round, we are so grateful.
Customer in Aberdeenshire Posted on 02/09/2020 , work completed 28/08/2020
The trader replied (on 01/10/2020)
So pleased it all went well and good luck with the new life All at Reddaways.
Excellent removal company
Customer Service
Quality
Value
We were due to move on 24th-26th March 2020, but then Lockdown happened. Reddaways were able to move us as soon as Lockdown regulations permitted and they were absolutely brilliant. They moved all our possessions very professionally and efficiently even though all the removal men had to wear masks and adhere to distancing. We wouldn't hesitate to recommend Reddaways as they made our move a pleasant experience despite the difficult circumstances and treated our possessions with great care.
Customer in Devon Posted on 31/08/2020 , work completed 20/05/2020
The trader replied (on 01/10/2020)
Thank you for the recommendation and hope all is well in your new home. All at Reddaways.