Endorsed by Which?

Reddaways Removals Ltd

4.9

65 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

... As a BAR member we pride ourselves on the exceptional quality of services and products we offer to our customers, aiming not only to meet, but exceed their expectations of a BAR removal company.
Through regular staff training and ideas, innovative products, and customer feedback, we continually look for ways of improving our Company to ensure we are constantly delivering the highest level of customer service possible.
With the support and through the promotion of the BAR we feel that we are a key Company in leading the way to raise the standards of all removal companies throughout the UK.

What we do

  • Removals

    • Storage services
    • International removals
    • Home removals
  • Furniture repair and restoration

  • French polishing

  • More Services

    • sale of packaging materials
    • boxes
    • tape
    • bubble-wrap.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
65 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Outstanding Service
Customer Service
Quality
Value
We used Reddaways to move from Devon to Buckinghamshire. The whole move took place over five days using two lorries - two days to pack, one day to travel and unpack, and two days to unpack and return to Devon. The team was friendly, skillful, helpful, and considerate. Where a piece of furniture didn’t fit in its intended position they were happy to move it again. Overall they made a difficult few days as easy as possible for us.
Customer in Buckinghamshire Posted on 28/10/2024 , work completed 25/10/2024
The trader replied (on 24/11/2024)
Thank you so much for your review. Good to know we made the process a bit easier over those long days.
Wonderful
Customer Service
Quality
Value
I can only say that Reddaways Removal company has been wonderful. Working around the dates and managing to fit my move in was most helpful. The team, Arron, Ben, Martin were delightful and so professional. Everything has arrived in perfect condition. I would not hesitate to recommend this company.
Customer in Dorset Posted on 01/07/2024 , work completed 18/06/2024
The trader replied (on 06/07/2024)
Thank you for your review. It was a pleasure to help you relocate to Dorset. All the best in your new home
Prepared to go the extra mile!
Customer Service
Quality
Value
After 20 years in our house in Devon, downsizing and moving to Sussex was never going to be easy. However, our movers, Daniel plus Martin,Aron,Ben and others helped us through the whole process and we are now settled in to our new home. They were always on time; always cheerful; had a solution for every “ problem” with a “ can do” attitude. We used their storage for our furniture for over a month and it returned to us in pristine condition. Laura, our main contact in the “office” was very efficient and friendly, explaining patiently any queries we had. All in all, Reddaways were absolutely great and I would very confidently recommend them to anyone embarking on a house move. Without them, the whole moving process could have been a lot harder and more traumatic.
Customer in West Sussex Posted on 27/01/2024 , work completed 23/01/2024
The trader replied (on 06/07/2024)
Thank you for your positive review, and glad to help with your move.
Exceptional removal service provided
Customer Service
Quality
Value
Reddaways are an absolute superb removal firm. From collecting all my possessions from an isolated rural location, storing for 9 months and delivering to a new property the total service was exemplary. The customer service from the office and guys on the ground are a credit to the business
Customer in Devon Posted on 19/01/2024 , work completed 18/01/2024
The trader replied (on 06/07/2024)
Apologies for the late reply, so glad all went well with your move.
A thoroughly professional job
Customer Service
Quality
Value
From coming to assess the job to give us a quote, arranging a slightly complicated timetable, packing up, storage and subsequent delivery the Reddaways team have delivered to a very high standard. There is really nothing with which we could find fault. Moving is always quite stressful and the fact that the team were always in control, good humoured and working quickly and efficiently made it as easy as it could be. We can totally recommend them.
Customer in Hampshire Posted on 21/12/2023 , work completed 21/12/2023
The trader replied (on 23/12/2023)
Thank you for your review. Hope you quickly settle into your new home.
An excellent packing and removal service.
Customer Service
Quality
Value
Reddaways’ professionalism, efficiency, and attention to detail made our house move remarkably smooth and stress-free. The initial quotation visit was friendly and highly knowledgeable. They answered all our queries and provided a detailed explanation of their services, tailoring their services to our specific needs. The packing team arrived on time, equipped with high-quality packing materials. They handled our belongings with great care, ensuring everything was securely packed and well labelled. They loaded the vans quickly (we had several smaller vans as access was quite tricky), while ensuring the safety of our items. The team's coordination and communication was excellent. Our contents went into storage at the Reddaways depot for six weeks while we found a new house. When they subsequently moved us up to our new home, the team displayed the same level of efficiency in unloading and protecting the floors in our new home. They really went above and beyond by helping with reassembly and placing furniture as per our request. This significantly reduced our settling-in time. We cannot recommend Reddways highly enough, they provide an excellent service.
Customer in West Sussex Posted on 20/11/2023 , work completed 10/11/2023
The trader replied (on 23/12/2023)
Thank you for your great review, so glad all went to plan.
Fantastic Service
Customer Service
Quality
Value
This Company went above and beyond in providing a stress free move. We were moving to a new build property and the team met every challenge from providing their quotation, packing materials, delayed property completion, staggered removal of furniture and torrential rain on the day of the actual move. We cannot recommend them highly enough.
(your username) Posted on 20/09/2023 , work completed 14/07/2023
The trader replied (on 21/09/2023)
It certainly was very wet on moving day! Good to know you were pleased with our services.Good luck in your new home. Reddaways team.
Efficient Move
Customer Service
Quality
Value
Reddaways were used to move our house contacts from the house we sold to the house we had bought. Overall they were very efficient and completed the work in good time and care. The team of three were personable and clearly explained what they were doing and anything they needed of us. Everything was dismantled if needed and packed with care and put back together at the other end. They stuck to the quoted price which was reasonable.
Customer in Devon Posted on 17/09/2023 , work completed 04/05/2023
The trader replied (on 21/09/2023)
Thank you for your review. Hope you are enjoying your new home. Reddaways team
Best Move Ever!
Customer Service
Quality
Value
We have moved several times in the past and on each occasion the move has never gone according to plan. This time we were really concerned incase previous problems happened again. As soon as we met Geoff, on his initial visit, our minds were put at rest. He thoroughly explained what would be happening and when - we were reassured that this move would be different. Unfortunately for us our house sale did not go according to plan as it took 1.5 years for us to sell and find a new home. During that time we had regular contact with Mike and Laura, both of whom were very friendly and professional. When we were finally ready to move, we opted to use the fragile packing service. Our possessions, including the fragile items were treated with the utmost respect and given a high level of care. Nothing was damaged in the move. During the moving period, our crew arrived at the times agreed. They were extremely efficient, hard working, friendly, caring and professional. We really could not have asked for more. For the first time ever, we were not at all stressed during our move as everything went totally to plan. We can not recommend Reddaways enough! Thank you.
Customer in Cambridgeshire Posted on 21/08/2023 , work completed 04/08/2023
The trader replied (on 21/09/2023)
Thanks for your kind comments. Its always good to know that our customer service is hitting the right spot. Hope your settled in your new home.
Excellent company
Customer Service
Quality
Value
Reddaways are an amazing company to deal with, they are extremely polite and friendly. The level of service is incredible. Reddaways moved us from our old home and held our furniture in storage for 5 weeks and then delivered to our new home. All of our furniture was handled with care and packed into storage so well that nothing was damaged when we unpacked our processions. We would 100% recommend Reddaways.
Customer in Devon Posted on 15/01/2023 , work completed 11/01/2023
The trader replied (on 20/01/2023)
Thank you for your great review and that we lived up to your expectations. Hope you are happy in your new home. Reddaways team.
Fantastic experience
Customer Service
Quality
Value
Reddaways were so helpful from the outset. They were able to do our large removal at very short notice and were extremely helpful delivering boxes at the weekend to enable us to pack. The removal itself was split over two days, was done extremely efficiently and the team were really polite and good humoured throughout. Thank you very much!
Customer in Devon Posted on 18/12/2022 , work completed 24/11/2022
The trader replied (on 02/01/2023)
Thanks for your review. Hope all goes well in your new home. Reddaways team.
Great business
Customer Service
Quality
Value
I have to congratulate the team from Reddaways for great service and doing such a good job for us. I cannot recommend them strongly enough and I would definitely use them again as nothing was too much trouble. A great experience from a good company, doing what they are supposed to do in a timely fashion at a very competitive price.
Mike in Devon Posted on 16/12/2022 , work completed 15/12/2022
The trader replied (on 02/01/2023)
Thanks for your great review. Good to keep the standards up! Reddaways team.
Great service as usual!
Customer Service
Quality
Value
Reddaways haves moved us and stored for us on numerous occasions and we’ve always been very happy with every aspect of their service! Would not hesitate to recommend them unreservedly.
Customer in Devon Posted on 09/08/2022 , work completed 03/08/2022
The trader replied (on 09/08/2022)
Always glad to help and thank you for your recommendation.
What a Fantastic Company
Customer Service
Quality
Value
Small family company based in Okehampton which exudes customer service before and aftercare. Company very flexible, handling many completion date moves, hard working, polite, conciencious, courteous, accommodating, friendly, pleasing and easy to contact with any issues (none on their side but plenty on ours due to builders), nothing too much trouble. Can't praise them highly enough. Would reccommend and would definitely use again. Competitive prices. We moved from old house into storage and out again after 5 months to new property. No damage or breakages to personal property during transitions. Superb.
Customer in Exeter. Posted on 02/08/2022 , work completed 22/07/2022
The trader replied (on 09/08/2022)
Glad we could help your moves go smoothly. All the best in your new house.
Used storage and removals - Excellent service
Customer Service
Quality
Value
Have used Reddaways to my household and my mother’s, so on several occasions, over many years. Always excellent service from the whole team, not just the menon the moving days. Friendly, professional, prompt, do what they say, sensible prices for excellent service and reliability. Used storage service too and same level of excellence- not the cheapest but totally safe, properly stored in containers and always handled with care
Customer in Devon Posted on 08/07/2022 , work completed 29/06/2022
The trader replied (on 15/07/2022)
Thanks for your lovely comments. Always happy to help. All at Reddaways
Saved us in a crisis
Customer Service
Quality
Value
The move was handled very professionally. We are particularly grateful that when our buyers suddenly announced that they needed to move within 9 days (contracts at this point not having been exchanged, nor a completion date discussed) Reddaways somehow managed to fit us in, even though our booking with them had been for much later, and they were fully booked for a month or more ahead. What would have been an incredibly stressful experience, in the end, went very smoothly.
Customer in Devon Posted on 04/07/2022 , work completed 25/06/2022
The trader replied (on 05/07/2022)
So pleased we could help with your move, and glad it went smoothly.
Removals and storage
Customer Service
Quality
Value
Reddaways lived up to their superb reputation. They were cheerful, friendly and helpful. They provided a calm, professional and reassuring service. We recommend them without reservation.
Customer in East Sussex Posted on 16/05/2022 , work completed 05/05/2022
The trader replied (on 17/05/2022)
Thank you for your review, glad we were able to ease the stress of moving. Good luck in your new home.
Private House Removal
Customer Service
Quality
Value
I can’t praise this firm highly enough, they were recommended to me by a friend who had used them. From the initial contact up to and including the delivery day everything went smoothly. The team were very friendly and thorough throughout the process, nothing was too much trouble and I would certainly recommend them.
Customer in Cornwall Posted on 07/05/2022 , work completed 05/05/2022
The trader replied (on 17/05/2022)
Thank you for the great review. Hope you soon settle into your new home.
Great professional friendly move from Mike and team from Redddaways
Customer Service
Quality
Value
From start to end with Mike visiting to dealing with his sister in law in the office, quote and he Arran Daniel and Martin packing - then leaving Dan and Arran to load up, followed by the four men and Dave and Rob unloading at our new house in Somerset- they were always hardworking happy professional and helpful. Great service. Good quality packing materials and lorries and efficient careful packing loading and unloading. They all made the move as smooth as possible. Thanks a lot. We will recommend and hope to use you again on the next move. Holliss family
Customer in Somerset Posted on 16/02/2022 , work completed 03/02/2022
The trader replied (on 24/02/2022)
Thanks for your great review.Hope to move you once more. Geoff
Move from Gidleigh to Chagford
Customer Service
Quality
Value
Our move had to be carried out over several weeks in November/December 2020 and our belongings put into store. Deliveries to our new home were made over a couple of months in 2021 and completed at the beginning of December. 2 or 4 containers were delivered at a time. The staff were exceptional and always good-humoured. Nothing was too much trouble.
Deirdre in Devon Posted on 22/12/2021 , work completed 10/12/2021
The trader replied (on 10/01/2022)
Thank you for your review. Glad we were able to help ease the stress. Geoff
First Class service from a brilliant team!
Customer Service
Quality
Value
Having moved 29 times (each time swearing we would never move again!), I can honestly say Reddaways was the best removal service we have ever experienced, by some margin. Every interaction we had, from the first phone call with Linda, to Geoff's home visit ensuring a fair and accurate quote, through to Aaron's incredible parking skills (it's not easy squeezing around tiny streets in a huge truck), and finally to the whole friendly, fast and formidable moving team who skipped up and down the stairs of our new 5-storey house without breaking a sweat. We were so impressed by the all-round customer service, and the energy and great attitude displayed by all of the staff. Nothing was too much trouble, despite this being a really tricky move from Devon to Brighton, over a number of days, with multiple drop offs. Overall, we can't recommend Reddaways highly enough. Thanks to everyone for making this the least stressful bit of moving house!
Customer in Brighton and Hove Posted on 12/11/2021 , work completed 04/11/2021
The trader replied (on 15/11/2021)
Thank you for your lovely review, hope you soon settle into your new home. Always appreciative of helpful, friendly customers.
Stress Relievers
Customer Service
Quality
Value
Cannot compliment Reddaways enough. Nothing was too much trouble and everything they did was done with courtesy and a smile. They made a stressful time a lot easier to handle
Customer in Devon Posted on 09/11/2021 , work completed 19/10/2021
The trader replied (on 15/11/2021)
Great to hear we made the day a little less stressful. Hope all goes well.
Outstanding Service
Customer Service
Quality
Value
I cannot recommend Reddaways Removals highly enough! They were thoroughly professional, helpful and polite. Our move was complicated as we sold our previous home before completing the purchase of a new one, so almost all our belongings went into storage for over two months. Reddaways helped us plan and execute the move. They had a positive and flexible attitude, with input from the friendly administrative team as well as the fantastic help on moving day itself! The team of men who did the heavy lifting were cheerful and polite - they really did go the extra mile to make our move a positive experience. Thank you Reddaways - you were great!
Customer in Devon Posted on 20/08/2021 , work completed 13/08/2021
The trader replied (on 31/08/2021)
Thank you for your positive comments. Hope all is well in your new home.
Suberb service
Customer Service
Quality
Value
Reddaways is our local removal company and was recommended to us by several contacts. They did not disappoint. From start to finish we felt that we received their best service. Communication was good and clear from the outset. The estimation appointment was thorough and took into account our unique situation. Staff were punctual, polite, respectful, skilled and very hardworking. Nothing was too much trouble. We had no breakages or issues. We felt that we received good value for the money we paid. All in all, superb service. We can now recommend them to others.
Customer in Devon Posted on 16/08/2021 , work completed 11/08/2021
The trader replied (on 18/08/2021)
Thank you for your review. Glad we were able to help in what can be a stressful time. Good luck in your new home.
Outstanding service
Customer Service
Quality
Value
Reddaways were recommended to us by the local community and we are so glad we booked them. We were lucky to be able to book them as they were very busy but they managed to fit us in. They were quick to respond to emails, and arrived on time on the day, moving us quickly into our new home on a very cold February day! The team were friendly, professional and took great care with our possessions. We couldn't have booked a better company to use and wouldn't hesitate to use them again. Highly recommended.
Rachel in Devon Posted on 14/05/2021 , work completed 11/02/2021
The trader replied (on 17/05/2021)
Rachel thank you for your custom and recommendation.
Removal service
Customer Service
Quality
Value
Mike, Geoff and their wonderful team looked after us right from the first contact to the completion of our move. They were patient, courteous, supportive, professional, respectful of both home and furniture, Our furniture has been in their protected storage for seven months ,nothing was too much trouble.Just what you need during a stressful time. empty Removal boxes collected promptly. We would have no concerns to highly recommend Reddaways Removals and storage.
Customer in Devon Posted on 20/03/2021 , work completed 19/03/2021
The trader replied (on 14/04/2021)
Thank you for your review and recommendation.
Professional and respectful
Customer Service
Quality
Value
We used Reddaways' packing and moving service. From start to finish they were courteous, respectful of our home and highly professional. The quality of packing was exceptional. I can't praise them enough. They made what could have been a highly stressful move, especially with a toddler, actually very easy.
Customer in Devon Posted on 02/03/2021 , work completed 23/02/2021
The trader replied (on 14/04/2021)
Thank you for your review and custom. Glad we could maintain our high standards.
First class service - would definitely recommend
Customer Service
Quality
Value
We found Reddaways via the BAR site. They provided an excellent service, communicating well with us in the run-up to the move (always a stressful time, but even more so during Covid 19 restrictions). At all times they were professional, polite, punctual and considerate of our needs - especially those of my elderly mother. Their manner, approach and appearance were totally professional. They consulted us throughout to ensure our requirements were met and often anticipated (and resolved) any problems before we had even thought of them. Not a single item was broken, everything packed carefully and labelled so that it was relatively easy to find things after unloading. We were most impressed by their teamwork, sheer hard work, handling of logistics, efficiency, good humour and thoughtfulness through the whole process. Aftercare was also excellent. We cannot praise this family firm highly enough, nor thank them enough for making this move the smoothest ever. We downsized from two large country barns with triple garage & annexe, to a four-bed house with double garage. They made it look simple, were always cheerful and truly took the strain off us as clients. They were like family to us; the boys love their cake and biscuits and we were only too pleased to see them tucking in at the end of a hard day. We can't recommend them highly enough, wouldn't hesitate to use them again - in fact, we almost (but not quite) wish we were moving again!
Customer in Devon Posted on 19/10/2020 , work completed 08/10/2020
The trader replied (on 14/04/2021)
Thank you for your review, with appolagies for the late reply. Its always a pleasure to move customers that supply cakes!! Hope you have now settled in.
Brilliant -yet again!
Customer Service
Quality
Value
We have used Reddaways for several moves within Devon with total satisfaction each time so they were the obvious choice for us when we planned our Great Trek up to Scotland. Once again the entire team were outstanding in the willingness to go the extra mile, their unstinting cheerfulness and the care they took with our belongings...nothing ever damaged in any of our moves. Special mention to Aron and Rich who drove the 600 miles and unpacked an entire lorry before bedding down for the night. The following day they unloaded the second trailer and were gone by lunchtime, not before being sure that there really was nothing else we needed help with. An outstanding service with smiles all round, we are so grateful.
Customer in Aberdeenshire Posted on 02/09/2020 , work completed 28/08/2020
The trader replied (on 01/10/2020)
So pleased it all went well and good luck with the new life All at Reddaways.
Excellent removal company
Customer Service
Quality
Value
We were due to move on 24th-26th March 2020, but then Lockdown happened. Reddaways were able to move us as soon as Lockdown regulations permitted and they were absolutely brilliant. They moved all our possessions very professionally and efficiently even though all the removal men had to wear masks and adhere to distancing. We wouldn't hesitate to recommend Reddaways as they made our move a pleasant experience despite the difficult circumstances and treated our possessions with great care.
Customer in Devon Posted on 31/08/2020 , work completed 20/05/2020
The trader replied (on 01/10/2020)
Thank you for the recommendation and hope all is well in your new home. All at Reddaways.
Great Professional Service - Highly Recommended
Customer Service
Quality
Value
The Reddaways team were all so helpful and nice and worked so hard to move us we can’t thank them enough. We got a few quotes and they were the most reasonable and also presented themselves in the most personable way. This continued throughout where the customer service was fantastic which took a great deal of stress out of the move. If you want a trouble free move use Reddaways! Thanks so much from Claire & James
Customer in Devon Posted on 16/08/2020 , work completed 15/08/2020
The trader replied (on 07/09/2020)
Claire & James thank you for your custom, hope you are happy in your new home. Geoff
Extremely Pleased
Customer Service
Quality
Value
Very positive. They did a very unusal removal for me. They did it with smile and courtesy. Extremely pleased.
Richard, South Zeal Posted on 03/08/2020 , work completed 16/07/2020
The trader replied (on 07/08/2020)
Thank you glad it went well. Geoff
Successful move; great team.
Customer Service
Quality
Value
Reddaways have moved us four times, including two longish moves and also stored our furniture for nearly 6 months. Each of the moves, including our most recent one have gone smoothly and with a minimum of fuss and stress. The team are friendly and professional and deal with all problems with good humour and resourcefulness. I would thoroughly recommend Reddaways as a reliable and trustworthy company with a great team from the initial assessment to the actual move.
Customer in Herefordshire Posted on 17/07/2020 , work completed 07/07/2020
The trader replied (on 07/08/2020)
Thank you for your recommendation, hope you enjoy your new life in Herefordshire. Geoff
Absolutely superb
Customer Service
Quality
Value
Reddaways moved us from a large Devon farmhouse where we had lived for over 30 years. The staff were professional, very friendly and extremely efficient. Nothing was too much trouble. They worked hard, packed everything immaculately including all delicate items. Nothing got broken and all arrived safely at our new home. We wouldn't hesitate to recommend Reddaways, they are a family firm who evidently have a genuine commitment to customer service and satisfaction. Thank you Reddaways, you were wonderful and you made a stressful time as stress-free as possible!
Peter & Amanda Posted on 07/07/2020 , work completed 03/07/2020
The trader replied (on 14/07/2020)
Peter & Amanda thank for your kind review and for your custom. We all hope you settle well into your new home.
Fantastic Service!!
Customer Service
Quality
Value
Thank you to the team from Reddaways for a magnificent job in returning to move us back into our recent renovation. The booking was easy, the team arrived bang on time and they were polite helpful and hardworking all day long. Nothing was too much trouble and they remained good humoured all day. I would have absolutely no hesitation in recommending them!! Thank you to all involved.
Ruth and Stuart in Devon Posted on 25/06/2020 , work completed 22/06/2020
The trader replied (on 08/07/2020)
Ruth and Stuart thank you for your kind words and recommendation. Its nice to know its appreciated. Good luck in your refurbished home. Geoff
Pleased as punch
Customer Service
Quality
Value
The team moved us out of our old property with great efficiency. All the guys had a really pleasant manner and a good sense of humour. The work was completed an hour before we estimated and nothing was too much trouble. The following day they arrived at our new property on time and again were ultra efficient and friendly. I have no hesitation in recommending Reddaways, first class service all the way. Thank you so much Geoff, Aron, Richard, Joe and Daniel.
Customer in Lincolnshire Posted on 07/02/2020 , work completed 06/02/2020
The trader replied (on 21/02/2020)
Thank you you for your review. Glad everything went to plan and hope all goes well in your new home. Geoff
Avoid like the plague.
Customer Service
Quality
Value
Reddaways packed and stored my sold house in Devon. When it came time to have my belongings brought to my new house in Scotland, they gave me a quote several thousand pounds over equivalent removal services. When I declined this, they said I could have my belongings but that they would unpack everything (that I had already paid for in materials and in the collection) and let my chosen company come and try and collect a 4 bedroom manor house worth of belongings. Luckily, I had an email which made clear I owned the packaging. After this and despite having paid them already thousands of pounds, they charged several hundred pounds for access and made it as difficult as possible to get my belongings. The contract says it is £25 per container for access but they insisted they had other rights through the removals scheme. In my view, a horrible company, utterly devoid of customer service or basic decency to their customers.
Customer in Devon Posted on 02/01/2020 , work completed 02/02/2019
The trader replied (on 22/01/2020)
This collection from our store took place on 11th February 2019 so a little surprised to see this review nearly a year later. We did quote a cost to deliver two containers (500 cuft) from store to Scotland which was a 988 mile round trip. Our quotation was declined in favour of another company to collect as a part load. If required to hand over goods out of our store we charge a handover charge of £85+vat per container. A handling charge of £25 + vat is to access a container whilst remaining in store. On the first arranged collection date your agent did not arrive. We did not charge you for our wasted time. Yes we need to check some items upon handing over, as our responsibility for insurance,etc ends then. We have always treated you fairly and with respect, as our other reviews would also support. Geoff
Outstanding service
Customer Service
Quality
Value
We had unusual requirements for our move in that we required the pick up and delivery to be carried out in two parts each. Reddaways were able to satisfy our needs totally in respect to this. In terms of the moves themselves, it was nice to see many of the same team members involved in each phase of the move rather than a completely different team each time. The team were polite and friendly and the moves were carried out quickly but carefully. We have experienced some disastrous moves over the years from companies that just didn't care. Reddaways are completely different and are a company that we would very highly recommend.
Graham - Customer in Somerset Posted on 02/11/2019 , work completed 21/10/2019
Highly recommended
Customer Service
Quality
Value
We have been very pleased with the standard of work by the removal team. They showed a very high level of skill in packing items and moving furniture. We had no idea what a skilled job it is. It was a pleasure to meet the men and they all were efficient, friendly and worked very well as a team with us. We have already booked them for when we move from rental accommodation to our new home.
Customer in Devon Posted on 28/09/2019 , work completed 16/09/2019
The Best Removal Ever!
Customer Service
Quality
Value
What can I say about Reddaways? We moved from Hampshire to Cornwall earlier this year after almost ten months of planning. We looked around the market and got three separate quotes. Reddaways were our choice as they were based near to where we were moving and were competitive on price. What a fantastic decision! Our move could not have gone better. All the people from Reddaways were amazing. They booked us in, packed us up, transported us 200 miles to Cornwall and stored our furniture for a month when we discovered that our new house was uninhabitable! I cannot recommend them highly enough.
Mark & Penny, Cornwall Posted on 15/08/2019 , work completed 05/04/2019
The trader replied (on 17/08/2019)
Mark and Penny Really glad you were pleased with our service. Thank you for your review. Geoff
Honestly couldn't hope for better ..
Customer Service
Quality
Value
My daughter found this company for me and it was one of the best things she has ever done! They were efficient, polite, reliable, friendly, professional, organised, clean, communicative, trustworthy ... everything a client could hope for, especially at a potentially stressful time. I recommend them to anyone who wants a five star service. Honestly. They were perfect and I can't thank them enough.
Customer in Cornwall Posted on 28/11/2018 , work completed 27/11/2018
A quick and hassle free move
Customer Service
Quality
Value
Recommended by neighbours and friends we used Reddaways for a local move to a property with restricted access. Knowing the area and lane, the move was completely hassle free, very quick and done by an excellent friendly, professional team. Would highly recommend them. Margitta
NW Jolliffe Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 28/11/2018)
Thanks for your recommendation, hope you enjoy your new home.
Splendid as always
Customer Service
Quality
Value
This is the fourth time Reddaway's have helped us move house. The whole team from office to estimation, to the packing and heavy lifting is done with professionalism, courtesy and helpfulness. We could not fault them.
Jane, West Sussex Posted on 22/08/2018 , work completed 22/08/2018
The trader replied (on 14/09/2018)
Jane I hope you are now settling into your new home. Thanks for your comments.
First rate service
Customer Service
Quality
Value
I cannot speak highly enough of the team from Reddaways. We had a complicated move involving 3 address with difficult access. They also stored a substantial amount of furniture for us, including a piano, for 12 months. The team were friendly, polite and extremely professional. All of our furniture was returned from storage in excellent condition and the team were completely unfazed by narrow Devon lanes and rough tracks. Their relaxed and friendly approach meant that move days were a stress free experience and I would not hesitate to recommend them.
Which? Trusted Traders Consumer Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 04/09/2018)
Thank you very much for your comments.
Prompt & professional
Customer Service
Quality
Value
Having never moved before, I was unsure what to expect. Reddaways were professional, polite & very helpful. I would use them again tomorrow with no worries if I had to.
Timothy, East Sussex Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 11/07/2018)
Thank you for the kind words,hope all is well in your new home.
Exceptional
Customer Service
Quality
Value
First rate service. Courteous, friendly helpful and prepared to go the extra mile.
Jacki, Devon Posted on 21/05/2018 , work completed 21/05/2018
Excellent Job
Customer Service
Quality
Value
Prompt, courteous, efficient and tactful. It was a large and difficult move which the whole team carried out with good humour. Over 100 boxes all individually marked. A good supply of chocolate biscuits went down well. What could have been very stressful became a first rate experience. Highly recommended.
Jeremy, Hampshire Posted on 30/11/2017 , work completed 30/11/2017
Very smooth move
Customer Service
Quality
Value
My move was arranged at very short notice, Reddaways staff were all very helpful, polite & efficient. An excellent experience at what could have been a stressful time. Superb Service at excellent price.
Jacky, Somerset Posted on 15/09/2017 , work completed 15/09/2017
The perfect removal firm
Customer Service
Quality
Value
I would recommend Reddaways as the most perfect removal firm. Efficient, well organised and business like. They never stopped working. They were brilliant and all the young men were delightful.
Alice, Devon Posted on 07/06/2017 , work completed 07/06/2017
Absolutely first class
Customer Service
Quality
Value
This is the third time Reddaways have moved us. We wouldn't use anyone else - they are brilliant - efficient, careful, very hard-working, friendly, fabulous and fun.
Sally, Somerset Posted on 02/06/2017 , work completed 02/06/2017
Trustworthy, careful and prompt
Customer Service
Quality
Value
We've used them twice over the last 5 years and always found them very caring people to deal with. Recommended.
Hardworking Mum Posted on 20/05/2017 , work completed 20/05/2017
Best We've Ever used
Customer Service
Quality
Value
We have moved house eight times – only once moving ourselves. We have used packing services six times. We have used both large national and small local companies. Experiences have ranged from good to absolutely dire. We have a good basis on which to form an opinion. On this occasion, we moved from a house – with somewhat difficult shared vehicular access - to a bungalow. The team was polite, friendly and punctual. They took particular care to avoid obstructing the neighbours’ access. This made their job harder as they had to carry everything further. Packing was generally very good and all items were handled with care. Fragile items were particularly well packed. There were some minor quibbles after removal was completed. There are always some queries of greater or lesser importance. These quibbles were speedily and uncomplainingly resolved. How such issues are resolved is in our view a real test of companies. Some have been frankly evasive and obstructive, even when issues have been well-documented. We are happy to state quite unequivocally that Reddaways has been by far the best removal company we have ever used. We unhesitatingly recommend them.
philtjoy Posted on 01/06/2016 , work completed 01/06/2016
Always reliable
Customer Service
Quality
Value
We have moved twice in the last 3 years and have used Reddaways on both occasions. They have also stored our container for over a year. We have always found them reliable, friendly and affordable.
Mia, East Sussex Posted on 09/04/2016 , work completed 09/04/2016
Incredibly professional
Customer Service
Quality
Value
We would recommend this company unreservedly. They did a fantastic job - so very different from other companies that we personally have experienced. Well done and many thanks.
Carolyn, Isle of Wight Posted on 07/01/2016 , work completed 07/01/2016
Excellent All Around
Customer Service
Quality
Value
Reddaways staff were always friendly on the phone. Their terms were clear and well explained they removed our possessions from our homes in a very caring manner - not rushed. They stored it on their premises for 7 months. They delivered it to our new home in the same careful and friendly manner and everything was as if it had not been moved!
Which? Trusted Traders Consumer Posted on 17/09/2015 , work completed 17/09/2015
Great job!
Customer Service
Quality
Value
We were really happy with the service; the team worked really hard, quickly, efficiently, carefully and with lovely manners. Customer service was excellent and local area knowledge checking and attention to detail second to none.
David, Devon Posted on 27/08/2015 , work completed 27/08/2015
Pleasant, reliable and efficient.
Customer Service
Quality
Value
We found this firm pleasant and efficient throughout the whole process, and would happily recommend them to others.
Philippa, Somerset Posted on 07/05/2015 , work completed 07/05/2015
Highest quality & friendly service
Customer Service
Quality
Value
We were moving back to the UK from France & Reddaways could not see the job in advance. They did a fantastic job fitting everything in without compromising on the quality of packing. Very friendly team. We were sad to see them leave! Will definitely use Reddaways again. Fantastic, high quality service.
Andrew, Northamptonshire Posted on 31/01/2015 , work completed 31/01/2015
Faultless
Customer Service
Quality
Value
We have used Reddaways before and were so pleased we asked them again. They couldn't have done more. They had a difficult job, we can't recommend them highly enough.
Alan, Cornwall Posted on 19/01/2015 , work completed 19/01/2015
Prompt, professional service
Customer Service
Quality
Value
Reddaways service throughout, from storage, removals to settling in to new home was highly professional with a very high standard of care, courtesy and respect. I can't imagine a higher level of service.
Susan, Kent Posted on 15/11/2014 , work completed 15/11/2014
Recommend them every time
Customer Service
Quality
Value
This is the 2nd move they have done for me - once from Yorkshire to Devon. Employees are professional & respectful of my goods & property. An ace team always.
Shirley, Devon Posted on 20/10/2014 , work completed 20/10/2014
Prompt, professional and courteous
Customer Service
Quality
Value
Our move went smoothly and professionally. Reddaways operatives were polite, quick, professional, pleasant and we had a very stress-free move. We would have no hesitation in recommending them.
Janet, Cornwall Posted on 17/10/2014 , work completed 17/10/2014
Thoroughly professional.
Customer Service
Quality
Value
Exceptionally helpful, particularly as our property was being moved into storage. Communication was good, between Devon & the storage facility in Beds. The removal took place over 2 days but there were no problems.
Terrence, Buckinghamshire Posted on 09/09/2014 , work completed 09/09/2014
First class job, professional & friendly
Customer Service
Quality
Value
Reddaways, made the whole process of moving house completely stress free. The helpful, friendly yet courteous manner of the staff could not have been better. Highly recommended.
Julian, Devon Posted on 02/09/2014 , work completed 02/09/2014
The best we have ever encountered
Customer Service
Quality
Value
Reddaways moved us from Sussex to Devon (a large & complex move involving intermediate storage) in June 2014. They then moved our daughter & her husband (Dr Tessa & Dr David Stone) to the same address in Devon on January 8th 2015. They won the Bar Domestic Mover of the year 2014-2015. The above review title is all that needs to be said.
Charles, Devon Posted on 11/06/2014 , work completed 11/06/2014