Regal Kitchens Ltd

We have just had a new kitchen from Regal Kitchens in Chelmsford and it is everything we wanted and more. From the moment we walked into their impressive showroom, the staff were friendly and helpful and couldn't do enough for us. The quality and variety of their kitchen furniture and appliances is as good or better than any others we've seen. We were especially keen to have a kitchen which was designed on site in our home, and John was brilliant at developing different options for us to choose from, each of them tailored to our needs and space. Back in the showroom he and Stacey spent ages patiently going through things with us as we selected our furniture and equipment. After we'd placed our order the team were always in touch with us in the lead-up to and throughout the kitchen installation, checking that we were happy and that everything was going smoothly. Our installer Roger was really talented, great at overcoming the issues that inevitably arose on-site, and his attention to detail was exemplary. As a result we have a wonderful new kitchen - and the three-course meal which Emma cooked for us in our kitchen to demonstrate the best use of our new appliances was the perfect finishing touch! Thank you John, Stacey, Janice, Phil, Roger, Will and Emma for making the whole process a very personal and enjoyable experience, and for giving us such a lovely kitchen.

We have recently had a new kitchen installed and found the process from start to finish to be really good. The whole team from showroom to installation have been polite and accommodating to our requests. The installation is of excellent quality and was installed smoothly and without hiccups. From explaining everything in the showroom to demonstrating the equipment at the end has been a great experience.

My recent experience at Regal Kitchens was nothing short of fantastic right from the moment we walked in and was greeted warmly by both John & Stacey staff who guided us through their extensive range of products with genuine enthusiasm and knowledge. The layout of the new store was inviting and easy to navigate, making it a breeze to find exactly what style of kitchen we were looking for. Not only did John cater to all our design requests, he also went above and beyond in suggesting additional ways to alter our kitchen we we absolutely loved. To top it all off, the installation process was clear and ran seamlessly. Our installer 'Roger' had our best interests in his heart from start to finish and kept us up to date throughout the entire process. The quality of his craftmanship was exceptional and didn't leave us disappointed. Overall, I highly recommend Regal Kitchens to anyone in search of quality kitchen products and exceptional customer service. I'll definitely be recommending them to all my friends and family.

I am so happy with my new kitchen. I can’t recommend Regal Kitchens enough. Upon meeting John and Stacey at the showroom, I felt very comfortable around them as they were very friendly and informative. John designed my kitchen and took into consideration all my requirements, nothing was too much trouble and my expectations were met efficiently and professionally. Ian the fitter, was punctual, very tidy and I couldn’t have asked for a nicer person to fit my kitchen, he was an absolute pleasure to have around. He was also very considerate and respectful to my families dependency on various mains powered medical devices and equipment. He kept us informed of his schedule and ensured any disruption to power was kept to an absolute minimum. The entire team at Regal Kitchens are very friendly and approachable and as such I would like to extend my thanks to Phil, Janice and Emma, who were always ready and willing to answer any questions or concerns I had.

From popping in to the showroom to the aftercare everything about our experience has been exceptional. Although it was love at first sight in the their showroom we visited and priced up a number of other options - no one could get near Regal for what we were after and what they offered - some providers wouldn't even come and look at our space until we'd paid a deposit, but not Regal. The time and care they gave the project screams the family owned and run ethos of them - nothing was too much. The prospect of a complete kitchen remodel is daunting but we couldn't be happier with how easy they made - the fitters even helped move furniture and fittings where i'd struggled to prepare the space. Being able to speak to the same people, on a local telephone number, and getting to know them gave us great confidence which they gave back in spades. The sign off visit pointed out a few minor flaws in materials that we would never notice, and changed were made quickly - the attention to detail, again, is more than we could have hoped for. We have an incredible space that his improved our day to day lives, and we are very proud of, and we recommend Regal to help you get the same.

I am delighted with my new kitchen. I was given good advice and ideas on the design and there was no hard sell. The fitter kept me informed and ensured my home was left clean and tidy every day and the work was completed on schedule. Everyone I met was polite and friendly. Happy to recommend Regal Kitchens.

Regal Kitchens were helpful, professional and efficient from the moment we wandered into the showroom until completion of our kitchen refurb. We did not feel pressurised at any time and were happy with the quotation. Communication was excellent, not only between the ‘shop’ and us, but also with the fitter, Ian, who could not have done a better job. He always arrived on time, worked solidly, did what he said he would do and never left any mess. There was a slight problem when some doors arrived damaged (not Regal’s fault) but we were kept informed about re-delivery and Ian refused to take any part of his payment until the whole refurb was totally completed to our satisfaction. We prefer to use local businesses whenever possible and we’re delighted with our decision to have used Regal.

We were really impressed with our experience with Regal Kitchens. The showroom is well stocked and all our questions were answered when we went for our initial appointment. John then came to our house to plan the kitchen and the design was made to suit our needs, in fact it excelled! The fitter Roger was excellent, he was very knowledgeable and and all went very smoothly, in fact it was finished earlier than he thought. We then had a demonstration from Emma on how to use the Neff appliances, which was invaluable. Customer service and communication was fantastic. I would not hesitate to reccomend to family and friends.

I have witnessed some poor home renovations. Old kitchen never felt complete: retailer designed and installed it, but lot details outside its remit. I learned a lesson the hard way. I was sceptical about the Regal Kitchens (RK) claim that client is king. However, from the first time I visited the showroom to the completion of my kitchen, I have felt at the centre of my project! My kitchen is small, I love cooking and had firm ideas of what I wanted to achieve. Thinking outside the box RK took those ideas working with me to design something that would work effectively/ look great. Care taken to understand the unique circumstances of my home including a detailed survey and focus on preferences. RK stayed in close contact throughout project to advise on progress/ ensure I was happy with the work. The fitters were excellent: great skills/ quality of workmanship. After initial installation the manager reviewed work before final completion. A fine example of effective project management, and communication with the customer. Cost is important consideration: what can I afford? Major retailers provide vague example costs. In contrast I was confident from outset with RK providing a breakdown of overall costs (inc fixtures and work), together with option variations. I believe RK was competitively priced given the overall project. Seven weeks later I am really enjoying the way my new kitchen is working out for me and am very proud to show it off!

We were daunted by the prospect of upgrading our kitchen, we didn’t know where to start but Regal Kitchens made the process so simple and easy. They guided us through each step and gave us excellent advice. We are so delighted with the kitchen, it’s everything we had hoped for, and the quality is excellent. The after service was amazing. The team are so thoughtful and so willing to help with questions. I couldn’t recommend Regal Kitchens more, I only have positive things to say about the team and service they provide.