Regal Kitchens Ltd

My recent experience at Regal Kitchens was nothing short of fantastic right from the moment we walked in and was greeted warmly by both John & Stacey staff who guided us through their extensive range of products with genuine enthusiasm and knowledge. The layout of the new store was inviting and easy to navigate, making it a breeze to find exactly what style of kitchen we were looking for. Not only did John cater to all our design requests, he also went above and beyond in suggesting additional ways to alter our kitchen we we absolutely loved. To top it all off, the installation process was clear and ran seamlessly. Our installer 'Roger' had our best interests in his heart from start to finish and kept us up to date throughout the entire process. The quality of his craftmanship was exceptional and didn't leave us disappointed. Overall, I highly recommend Regal Kitchens to anyone in search of quality kitchen products and exceptional customer service. I'll definitely be recommending them to all my friends and family.

I am so happy with my new kitchen. I can’t recommend Regal Kitchens enough. Upon meeting John and Stacey at the showroom, I felt very comfortable around them as they were very friendly and informative. John designed my kitchen and took into consideration all my requirements, nothing was too much trouble and my expectations were met efficiently and professionally. Ian the fitter, was punctual, very tidy and I couldn’t have asked for a nicer person to fit my kitchen, he was an absolute pleasure to have around. He was also very considerate and respectful to my families dependency on various mains powered medical devices and equipment. He kept us informed of his schedule and ensured any disruption to power was kept to an absolute minimum. The entire team at Regal Kitchens are very friendly and approachable and as such I would like to extend my thanks to Phil, Janice and Emma, who were always ready and willing to answer any questions or concerns I had.

From popping in to the showroom to the aftercare everything about our experience has been exceptional. Although it was love at first sight in the their showroom we visited and priced up a number of other options - no one could get near Regal for what we were after and what they offered - some providers wouldn't even come and look at our space until we'd paid a deposit, but not Regal. The time and care they gave the project screams the family owned and run ethos of them - nothing was too much. The prospect of a complete kitchen remodel is daunting but we couldn't be happier with how easy they made - the fitters even helped move furniture and fittings where i'd struggled to prepare the space. Being able to speak to the same people, on a local telephone number, and getting to know them gave us great confidence which they gave back in spades. The sign off visit pointed out a few minor flaws in materials that we would never notice, and changed were made quickly - the attention to detail, again, is more than we could have hoped for. We have an incredible space that his improved our day to day lives, and we are very proud of, and we recommend Regal to help you get the same.

I am delighted with my new kitchen. I was given good advice and ideas on the design and there was no hard sell. The fitter kept me informed and ensured my home was left clean and tidy every day and the work was completed on schedule. Everyone I met was polite and friendly. Happy to recommend Regal Kitchens.

Regal Kitchens were helpful, professional and efficient from the moment we wandered into the showroom until completion of our kitchen refurb. We did not feel pressurised at any time and were happy with the quotation. Communication was excellent, not only between the ‘shop’ and us, but also with the fitter, Ian, who could not have done a better job. He always arrived on time, worked solidly, did what he said he would do and never left any mess. There was a slight problem when some doors arrived damaged (not Regal’s fault) but we were kept informed about re-delivery and Ian refused to take any part of his payment until the whole refurb was totally completed to our satisfaction. We prefer to use local businesses whenever possible and we’re delighted with our decision to have used Regal.

We were really impressed with our experience with Regal Kitchens. The showroom is well stocked and all our questions were answered when we went for our initial appointment. John then came to our house to plan the kitchen and the design was made to suit our needs, in fact it excelled! The fitter Roger was excellent, he was very knowledgeable and and all went very smoothly, in fact it was finished earlier than he thought. We then had a demonstration from Emma on how to use the Neff appliances, which was invaluable. Customer service and communication was fantastic. I would not hesitate to reccomend to family and friends.

I have witnessed some poor home renovations. Old kitchen never felt complete: retailer designed and installed it, but lot details outside its remit. I learned a lesson the hard way. I was sceptical about the Regal Kitchens (RK) claim that client is king. However, from the first time I visited the showroom to the completion of my kitchen, I have felt at the centre of my project! My kitchen is small, I love cooking and had firm ideas of what I wanted to achieve. Thinking outside the box RK took those ideas working with me to design something that would work effectively/ look great. Care taken to understand the unique circumstances of my home including a detailed survey and focus on preferences. RK stayed in close contact throughout project to advise on progress/ ensure I was happy with the work. The fitters were excellent: great skills/ quality of workmanship. After initial installation the manager reviewed work before final completion. A fine example of effective project management, and communication with the customer. Cost is important consideration: what can I afford? Major retailers provide vague example costs. In contrast I was confident from outset with RK providing a breakdown of overall costs (inc fixtures and work), together with option variations. I believe RK was competitively priced given the overall project. Seven weeks later I am really enjoying the way my new kitchen is working out for me and am very proud to show it off!

We were daunted by the prospect of upgrading our kitchen, we didn’t know where to start but Regal Kitchens made the process so simple and easy. They guided us through each step and gave us excellent advice. We are so delighted with the kitchen, it’s everything we had hoped for, and the quality is excellent. The after service was amazing. The team are so thoughtful and so willing to help with questions. I couldn’t recommend Regal Kitchens more, I only have positive things to say about the team and service they provide.

My wife and I approached Regal Kitchens as we needed to create more space in our Kitchen, it has a difficult layout with a number of doors meaning we had little wall space for cupboards. We also wanted a bigger fridge / American style design as our previous integrated fridge did not work for us. The team at Regal came and listened to our needs went away did a design and then spent hours making sure it met as many of our requirements as possible. We couldn’t fit the American Style fridge, so John recommend one (that they didn’t sell) which was a great compromise. The fitting had a few issues along the way but the these were ironed out quickly with no fuss, Janice who is your contact person is superb in keeping you informed and checking in to make sure everything is as promised. The fitters did a superb job and were very clean, they put up with our 2 dogs as well. Then Phil who does the Quality Control handover is so thorough with an eye for alignment and detail, which resulted in the perfect end result. If you buy NEFF products, Emma then kindly comes and does a personal cookery demo so that you can use all the functions and capabilities of the appliances which is such a great help. Overall a superb experience and would highly recommend Regal Kitchens.

We chose Regal Kitchens to create our new kitchen because of their great reviews, product knowledge and ability to provide an estimated start date and project timeline. From design to the completion the stages of work panned out exactly as we had been told and on schedule. The design was spot on and there is nothing we would change. The installation was faultless and our installer went above and beyond to achieve the kitchen that what we wanted. The 3 course cooking demo in our new kitchen, that demonstrated how all the Neff appliances work, was invaluable. We love our new kitchen.