Regal Kitchens Ltd

I had been putting off replacing my kitchen as the room needed to be completely stripped back removing fake beams and old ceramic floor tiles. I was trying to work out whether I needed a builder or a kitchen company. Regal solved all the issues for me. Roger the fitter was brilliant, along with the tiler and plumber he brought in. Would happily recommend.

Refitted kitchen which was done to the agreed schedule and budget. Both the fitter and office staff were very helpful. Any small problems were solved very well.

We were very pleased with our first kitchen renovation by Regal Kitchens, therefore we went back to them to do a makeover nearly 11 years later. We are extremely pleased with our finished kitchen. The fitter Roger was very helpful, nothing too much trouble for him, the contact with all the team has been very efficient, friendly and professional. Their guidance and communication throughout the process has been excellent.

I was referred to Emma and Regal by a family member. When you are looking at investing a large amount of money in your property you need to Trust and respect the suppliers / equipment and representatives you work with. Emma at Regal gave us confidence and belief and vision in our kitchen, which we could not have done without Emma and the team. Always contactable, always on the end of the phone with no question too big or small. High quality - exceptional customer service, high end appliances, but l most of all loyal, progressional and unconditional attentiveness. Emma came round her our home to teach us how to use our Neff appliances and we all fell in love with her. We would recommend without hesitation Emma and the team for all your kitchen and business / home Development requirements!

The Regal team provided an outstanding service from start to finish. From the moment we stepped into the showroom to look around, to design, offering opinions and guidance on what would be good for our kitchen to completion. We are delighted with our shiny new kitchen! We honestly were so impressed with the professionalism and customer service from the whole team. We would have no hesitation whatsoever in recommending Regal. Thank you to all the team.

Firstly, five stars for the kitchen which was installed by Ian who was a perfectionist, behaved with the upmost respect at all times to both us, our property, and left leaving us with a lovely kitchen. Janice phoned regularly to make sure all was going to plan and Phil was also respectful when removing and refitting items following flooring problems. Works started on 05/09/22 and we had a working kitchen within around 3 to 4 weeks. However, problems with the floor, which were partly due to both the flooring company, employed by Regal Kitchen’s, and the manufacturer of the tiles. This went on for another 6 weeks or so, meaning we couldn’t move the rest of the furniture and island back and couldn’t use the dining area, eating off our laps become the norm and having to cancel invitations with friends as this went on. I felt things just weren’t moving quickly enough so, I contacted the flooring company directly and was told the holdup was with the manufacturer but no further updates were received. Weeks went by and as nothing appeared to be happening, I felt I had to start the onerous task of ringing the manufacturer direct, obtaining a reference number to quote when seeking updates. I felt I was on my own now the kitchen was installed and that if I hadn’t taken steps to go direct and regularly chased the manufacturer myself it would have taken much longer to sort out.

From design to complete installation, we cannot fault this company. Stacey understood our brief and designed a kitchen which exceeded our expectations. Dan, our fitter was extremely friendly, kept us informed of the progress and really paid attention to detail. Our new kitchen was part of a wider extension project and Dan worked well with our external contractors to ensure everything fitted and worked well. The wider Regal team, in particular Janice, always responded to any calls and emails immediately. Overall we can’t rate this company high enough.

We visited the Regal kitchen showroom in Chelmsford, we was greeted by the lovely Emma who showed us around & showed us our different options, also giving us a guide price for the type of kitchen we was after. Under no obligation to use Regal we had a visit from John, who spent hours on end re-designing us a new kitchen & rehousing our large fridge freezer. John nail it, & the fitters began work in October. Andy & Ricky were fantastic, very quick, efficient & tidy, easy to speak to, with nothing being too much trouble, even re-doing things that was not as we had first envisaged. The communication with the company has been outstanding, with regular visits from Phil, calls & messages from Jan to check in & keep us in the loop, with deliveries & to make sure we were happy with how the work was going. The kitchen was completed within the four week schedule & on budget! To say I am pleased is an understatement! I highly recommend Regal, for a friendly helpful & professional job & honestly a fantastic team, & as a result of this I have a stunning kitchen!! Thank you Regal

The team at Regal have been outstanding. Nothing has been too much trouble, and they have been uncompromising on delivering a quality product. Emma was extremely helpful on our visit to the showroom and John helped to maximise the space we had available with a design that incorporated all the features we wanted. The installation team of Peter and Andy were excellent, ensuring that everything fitted exactly right, and looked perfect. They were punctual, tidy and always friendly and good fun to deal with. When we pointed out something that wasn't quite right with the way the quartz worktop had been installed, they quickly arranged for it to be corrected. Everyone at Regal comes across as wanting to do a great job for the customer, and that nothing is too much trouble. They always go the extra mile to make sure you get what you want out of the kitchen. After the fitting they made sure we were happy with everything, and ordered new parts for anything that needed doing without quibbling. And Emma even came along afterwards to cook us a meal in our new kitchen to show us how the new appliances worked. All in all we have been very happy with the result.

Regal were the first company we looked at to replace our old kitchen. We were impressed by the professional manner of the team in the showroom and the range of fittings is very comprehensive. Our kitchen was delivered on time, the fit went exactly according to the timetable agreed and the finish was perfect. Our fitter went out of his way to make the process as stress free as possible. I would have no hesitation in recommending Regal wholeheartedly to anyone looking for a new kitchen.