Regal Kitchens Ltd

We chose Regal to provide and install our new kitchen. We wanted a small company rather than the faceless national alternatives. We were not disappointed. They are a friendly, personal team who really do care about what they are doing. They kept in touch every step of the way to ensure we were always aware of any delivery issues or parts problems. There were happily few but when our chosen oven wasn't readily available they ensured we had a temporary solution until ours arrived. The work undertaken included removing ceilings, a wall and complete renewal of the ground floor covering. We are extremely happy with the quality of the units and appliances, the fitting is first class and all was carried out by a friendly reliable team who remain at our service on the completion of our project. We wouldn't hesitate to recommend Regal Kitchens.

This kitchen has caused us nothing but problems since installation way back in 2017, during the arduous 11week installation with 2 toddlers and a disabled man, we were living on microwave meals takeaways that whole time. In the end I was forced to take down the original review down so this company would "rectify" some the issues raised back then however in the months and years since we've had to fit new windows and doors due to gapping holes left by the plasters, wall cupboard cornices they forgot to stick down, terrible sealant around the cabinets or none at all, miss matching skirting board, a live socket left on the floor behind a washing machine we struggle to service due it not enough room being left either side, and finally now the oven has blown up an exposed wire was found down the back. We attempted to have a new oven fitted today however there was not enough cable left to pull out the old 1 so the fitter had to cut it however this then broke the shelf it was sitting on so no oven and now to shelf to put the new 1 on either. We are dreading anything else to to wrong with the 20grand kitchen the fitter Charlie who installed it all on his own should of been sacked and still after all this time our kitchen is unfinished and very awfully put together. To sum up we have never and would never recommend this company especially its fitters!

I have recently had a new kitchen supplied and fitted by Regal Kitchens. All aspects of the service from initial design to completion were carried out to a very high standard, and all work was completed in accordance with the agreed schedule and cost. I found that all Regal staff were knowledgeable, experienced and they were all polite, courteous and helpful throughout the process. My fitters were amazing! They arrived punctually every day and worked so hard to complete everything the way I wanted it. I have no hesitation in highly recommending this company.

We have had a fabulous experience with Regal Kitchens. Whether it was the time we spent in the showroom, or when John came to visit to help us design the kitchen and particularly Roger who fitted the kitchen, they have been friendly, professional, helpful and just a pleasure to deal with. Ours was quite a big project which included removing a wall and putting in a steel beam; we wanted an island and John helped us find a way; we wanted a corner larder and we got that too. Our new kitchen is fantastic and I can't recommend them highly enough. Thank you John, Stacey , Roger, Phil, Janice and Emma!!

Regal were fantastic, from design to delivery as well as agreeing to assist with a few extra requests after the kitchen was delivered. Being able to text Jan and Stacey added a wonderfully personal touch. The kitchen is gorgeous and we're very happy we chose Regal. Thank you to a great team who made us feel well looked after. Marilyn and Alex

From start to finish Regal were fully engaged with high levels of communication. The design team had prepared some initial concepts for our first meeting which helped make the design process very easy. The showroom was also well stocked so it was possible to make decisions on colour, style and finishes. As part of a build for an extension, Regal were flexible in terms of installation and the levels of contact during this period were appreciated. The installation team were very efficient and were able to adapt where it was necessary to do so to create what is a great finished product. The finished Kitchen has ticked all the boxes and works in exactly the way we hoped it would, so thank you to all the staff at Regal Kitchens!

I researched many, many kitchen companies before deciding on Regal and I am so glad that I did. Their customer service from start to finish was excellent. They have a comprehensive range of products to suit almost every budget and they really make you feel like a valued customer. I had to have half of my new kitchen taken out again when I discovered a leak under the floor and they checked in on me throughout the pipe repairing and floor drying out process to see how I was coping with that and went the extra mile to reinstate the kitchen and sort the floor out afterwards. My fitter, Andy, is a real craftsman who took pains to focus on every last detail so that my finished kitchen was the best it could be. I wouldn't hesitate to recommend them. They did everything I wanted and more.

From our first call at the Regal showroom to the end of the job the company bi-line ‘ Where Client is King’ was fulfilled. Advice was given readily, but the choices ( there were so many!) were for us to make, it always was ‘our’ kitchen. In one afternoon visit to our house our kitchen was measured, designed, and a first plan was produced. A pretty accurate estimate for the WHOLE JOB ( units, appliances, fitting, electricals, plumbing, flooring...........) was given there and then; so no big surprises later! This firm was able to utilise all the space in our small kitchen and eliminated all the ‘voids’ that appeared on other companies plans; all our requirements and wishes were fulfilled. The fitting was excellent, with no detail too much trouble. We were kept in the loop throughout the process by the friendly and efficient staff, communicating with them was easy. A pleasant experience throughout. Can’t wait to really get cooking in there!

We have just had a new kitchen fitted by Regal Kitchens, Chelmsford. I can only describe the whole process as 5 star from our first visit to their showroom to the work being completed. Their customer service has been nothing short of excellent throughout, and I wouldn't hesitate in recommending Regal Kitchens to anyone looking to have a new kitchen.

At our first meeting with Regal Kitchens we immediately felt comfortable with John and his team. Work carried out by Ian the fitter was to an extremely high standard and the care he took was as if he was fitting his own kitchen. Overall we cannot fault the whole process from start to finish and would highly recommend them as a team. Yes we had problems caused by Covid and Brexit but these were dealt with promptly, professionally and to our full satisfaction.