Endorsed by Which?

Relocate Removals & Storage Ltd

4.9

74 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday 09:00–18:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Moving house can be one of the most stressful times in your life, but here at Relocate Removals & Storage Ltd with our experience and knowledge, we’ll make sure your moving day will be one of excitement about your new beginning and not full of worry.

Our family run business has been running for many years, our Director Bill has been working in the removals industry for over 40 years, so we guarantee we know a thing or two about relocating people and their belongings.

Over the years we have become one of the leading removal companies in Essex and are very proud of our excellent reputation for cost, expertise and customer service.

Our highly experienced team of professionals are at your disposal to make sure your move runs like clockwork. We service both domestic removals and business removals so if you or your business are on the move just give us a call or drop us an email, we’re here to help.

What we do

  • Removals

    • Home removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
74 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Perfect moving day
Customer Service
Quality
Value
Everything from start to finish on the day and leading up to the day went really smoothly, it was the easiest moving day we’ve ever had, the team who moved us were all respectful and so helpful, they made it all run so well and treated our possessions with respect, would definitely use again,
Customer in Kent Posted on 26/03/2024 , work completed 01/03/2024
Big Thank You
Customer Service
Quality
Value
From the time we enquired Tracey and Kim helped make the process feel relaxed and will reply to any questions very quickly. We felt Relocate Removals and Storage will look at your needs and accommodate to suit. On the Removal day we had David and his team arrived on time, care of our property on both sides, asked questions and made sure they thought about everything to make the move go smoothly. Once everything was off the van they also made sure we checked as well. No damage occurred and furniture they took down like beds or chair legs were all put back and everything were placed in the correct place. A brilliant experience and we will not have any issues recommending to others.
Customer in Thurrock Posted on 16/02/2024 , work completed 13/11/2023
Moving to Cottingham
Customer Service
Quality
Value
We used relocate removals for our move from Dagenham to Cottingham Yorkshire. From the time they came to visit us until they finished the job they were amazing. Giving us a quote, supplying the packing materials, explaining how the move would be done. The schedule was followed, they arrived on time, the work was carried out with care and cleanly. On arrival at our new property the lorry was unloaded all boxes and furniture was place were we wanted it again with care and attention no breakages or damage to walls. Neither me or my husband did any of the work. We were extremely satisfied with the work which was carry out and by the staff who were well presented clean and very polite. Would diffinately recommend this company.
Customer in East Riding of Yorkshire Posted on 30/01/2024 , work completed 11/01/2024
Highly recommend
Customer Service
Quality
Value
I can’t speak highly enough of this company. From start to finish they made everything go like clockwork. The removal guys were super careful with our belongings, and not only did they dismantle items they put them back together in our new home. Nothing was too much trouble. Everyone from the guy who assessed the size of the lorry we needed, to the admin ladies I spoke with on the phone. They all put your mind at ease. You won’t find a better removals company.
Customer in Greater London Posted on 13/01/2024 , work completed 18/12/2023
Great crew!
Customer Service
Quality
Value
Relocate Removals gave us their estimate and stuck to it. The crew was great. They took care with our belongings. The crew was very polite and friendly. Would highly recommend.
Customer in Norfolk Posted on 04/12/2023 , work completed 27/10/2023
Removals
From the beginning the admin staff were really helpful, efficient and knowledgeable. On the day the removals staff were friendly, respectful and careful when dealing with my belongings, and inside both homes. I would certainly use this firm again.
Customer in Essex Posted on 16/11/2023 (Reviewer did not use service)
First Class Experience
Customer Service
Quality
Value
A first class service from estimation, booking, packing and delivery. Relocate Removals & Storage provided a reasonable and competitive price after a visit and thorough inspection. Extremely helpful with their flexibility during what can be a stressful experience. Quick and efficient with packing at my old address and placement at the new. No damage or breakages, the lads dismantled and reassembled double bed. From receptionists, estimator, driver, grafters and owner a friendly and reassuring service. Highly recommended.
Customer in West Sussex Posted on 18/10/2023 , work completed 06/09/2023
Expert service
Very friendly helpful movers. Quick efficient and careful service. Highly recommend their moving services.
Customer in Greater London Posted on 18/10/2023 (Reviewer did not use service)
Great service - would highly recommend
Customer Service
Quality
Value
Relocate Removals & Storage did a fantastic job helping us move a very cluttered family house (!) in South London. The team were very professional throughout, communicated clearly with us before and during the move, and made the whole thing very easy for us.
Customer in Greater London Posted on 22/09/2023 , work completed 23/08/2023
Relocate removals
Customer Service
Quality
Value
I was moved to my new home by relocate removals on 04 08 2023, the whole move from start to finish was a fantastic experience… all staff at the offices were always so helpful and so polite.. the 3 removal men on the actual day were an absolute pleasure to have in my home, they took all the nerves and stress I was feeling away by being very kind and reassuring… the care they took of all my furniture and goods was amazing and not one single item was damaged… I would highly recommend this company absolutely excellent.
Ellen in Greater London Posted on 31/08/2023 , work completed 04/08/2023
Relocate Removals - Highly Recommended
Customer Service
Quality
Value
Relocate Removals & Storage Limited provided excellent service from the representative who quoted the job to the removal team who were friendly, quick and efficient. The admin team were helpful with any queries and the whole experience was good. I highly recommend this company and their price was very competitive.
Angela in Essex Posted on 17/08/2023 , work completed 15/07/2023
Excellent Service with a smile - Would definitely recommend them
Customer Service
Quality
Value
Top-class service from these guys. No issues to speak of, competitive prices, and outstanding friendly service, that handled all my furniture with care. Highly recommend Relocate Removals. Thank you so much Relocate Removals.
Customer in Southend-on-Sea Posted on 16/08/2023 , work completed 05/07/2023
Great team
Customer Service
Quality
Value
Estimating and admin are very efficient. Value was comparable to other estimates. The team on the day worked really well and showed consideration and humour doing a tough job loading/unloading 2 lorries.
Customer in Greater London Posted on 24/07/2023 , work completed 01/06/2023
10/10 experience. Efficient, professional and friendly. Highly recommended
Customer Service
Quality
Value
The amazing team at Relocate Removals were outstanding from start to finish with our house move. From the initial home survey which was thorough and gave us the confidence that we were dealing with a professional and friendly company, we knew that they were the right team for us. The amazing packing service really took the stress out of moving. We were astounded as to the speed that the two guys worked - packing our 3 bedroom house in half a day ready for moving the next day. On moving day, the team worked non-stop to load the vans, carefully dismantling furniture and ensuring that all fragile items were well looked after. The house was empty in good time, ensuring we were ready for completion ahead of schedule. After completion and picking up keys, we met the team at the new property where they unpacked and reassembled furniture in less than two hours - taking care of the little things like setting up kids bedrooms so they would see their familiar things in their new rooms and not be overwhelmed. As we unpacked we were pleased to see that everything had been protected perfectly and due to their care throughout - we didn't lose anything or have any breakages. We could not recommend the team at Relocate Removals enough. They truly were the best and took all the stress out of moving house. Worth every penny.
Customer in Kent Posted on 24/07/2023 , work completed 25/05/2023
Absolutely fantastic service!
We were recommended Relocate Removals by a close friend and honestly they have been fantastic as it took us over a year before we moved and they were so patient and once the date was set and the day came the team arrived early and were so organised and efficient and really friendly! I we would highly recommend them and the price was fab!
Customer in Greater London Posted on 21/07/2023 (Reviewer did not use service)
Relocate Removals - excellent service
Customer Service
Quality
Value
I found Bills team via a card that came through our door when we was selling our old house, decided to get a quote and so happy we did, Rob was a very pleasant guy who came out to do the survey/quote on what we had to move and what was required, i.e. boxes, vans etc., Rob was very professional and down to earth, this first meeting probably made us make our minds up who to use, plus all the girls in the office , all very very lovely people. We booked the move in for the 22nd May, only just writing this review , as had a bit of stress with looking after family in between, plus getting settled in our new home, moving they say is one of the most stressful things in life, but I tell you, use Relocate and they will take a lot of that stress away on the day. Bill continuously kept in contact making sure of the timings of completing etc., the team Bill supplied us on the day had us all packed up by 10:00am and they waited outside our new house until we got the keys at 4pm, they moved all our gear into our new house without no breakages, they were all outstanding from the time we met on that morning until they finished moving us in, they took so much stress away, cause of the wait getting into our new house , I made sure I had the kettle at hand to give them a cuppa, all in all the whole moving process is so stressful with solicitors and estate agents, but Bills team are the best part of it all, def use them to move.
Customer in Kent Posted on 20/07/2023 , work completed 22/05/2023
Made the day so much easier!
Customer Service
Quality
Value
The team were on time, and got going straight away loading our 2 bedroom flat. Within 2 hours, everything was packed up and they were on their way to our new home, ready for us to unload as soon as we got the keys. They were so friendly and helpful, and ensured that we had no stress on the day and could just focus on everything else for our new home. Bill the owner and the office team were also really helpful throughout our booking. Can't recommend enough!
Customer in Essex Posted on 07/07/2023 , work completed 02/06/2023
Smooth move with no problems
Customer Service
Quality
Value
Lovely removal team - helpful and professional - the nightmare of moving was made so easy with the packers and removal men - would definitely recommend and use again. Thanks to all at Relocate Removals
Customer in Hertfordshire Posted on 11/06/2023 , work completed 24/04/2023
Smooth Moving Process. Highly Recommended!
Customer Service
Quality
Value
I highly recommend Relocate Removals. From the moment we got a quote to the removal process, they were very professional and helpful. I got follow-up calls from the office and they kept me informed every step of the way. The removal guys arrived promptly on the removal day and they loaded everything into the lorries including packing my clothes hanging in my wardrobe, large mirrors and disconnecting my washing machine. They were patient and asked where things needed to be placed. Washing machine was reconnected at the new place, beds set up, dining table set up, etc. No damage and nothing missing. The move went so smoothly. By mid afternoon, we were settled into our new home. Wish I knew of them sooner, especially when I moved some years back. This is most stress free move I have ever had.
Customer in Greater London Posted on 20/04/2023 , work completed 29/03/2023
Reliable, good value and recommendable
Customer Service
Quality
Value
Relocate were brilliant. I did a lot of research before moving and contacted six companies. Relocate were the most accommodating and also best price. It was a complex job. Packing then taking items to storage (which turned in to 10 months rather than 3 months!) and bringing them back. Nothing was broken. The guys who did the job were excellent and of good humour. Best of all they accommodated bringing my stuff out of storage on Good Friday which was very kind and a call beyond that of duty. Completely recommend using them!
Customer in Essex Posted on 15/04/2023 , work completed 07/04/2023
House move
Customer Service
Quality
Value
The removal guys did a excellent job, nothing was too much trouble ,cannot praise their efforts enough , got everything where we wanted it and with no damage or breakages ,would use them again if I had to.
Customer in Essex Posted on 11/04/2023 , work completed 02/03/2023
Premium packing, removal & disassembly/assembly service
Customer Service
Quality
Value
I cannot recommend Relocate Removals more highly - From the very start with the Surveyor, the extremely competitve price they offered me, the follow-up calls from the office and the Manager and then finally the Porters on the day before the move when they packed all my possessions into boxes for me and the day of the move when they loaded everything into the lorry, including taking apart all my furniture for me. All of the guys were first class, everything went as smoothly as possible and they worked so hard! Seriously consider using Relocate Removals if you're moving - I wouldn't recommend anyone else!
Customer in Kent Posted on 05/04/2023 , work completed 06/03/2023
Fantastic work, totally recommend
Customer Service
Quality
Value
I absolutely rate Relocate Removals. The whole process from start to finish was fantastic and the price was one of my lowest quotes and worth every penny. The removal guys were excellent, nothing was a problem and what could have been very stressful was totally stress free, with even laughs along the way. I am moving again in 2 years and will definitely be using this firm again. I cannot rate their service high enough. Big thanks to the guys
Customer in Greater London Posted on 13/03/2023 , work completed 16/02/2023
Worked hard and got us moved!
Customer Service
Quality
Value
From quote to finish Relocate Removals worked hard for us! I called Monday morning and they had someone round that afternoon to give us a quote. That week was so manic with all the legals and logistics of moving but relocate called every day to check in and secure our removals. They were super understanding and definitely got the book due to consistency. On the day four men and a huge van turned up. I thought that was overkill, but it was spot on. These four men picked up everything, put it on the van, drove an hour and unloaded the other end. Job done. Plus taking down and putting up two bed frames as well. They worked from 9 to 5.20pm to get us into the new place. They stopped a few times for a quick drink break and that was it, back to work. Would definitely recommend.
Samantha in Greater London Posted on 13/03/2023 , work completed 11/02/2023
Professional all round service
Customer Service
Quality
Value
An amazing team who were able to make moving home stress free. From the initial visit to the fast efficient service of packing up. Providing extra boxes and bubble wrapping my heavy mirrored furniture. And the safe delivery of my potted trees. Then on arrival I just sat back while the guys place everything from my garden pots to my clothes in the wardrobe! So thankful!
Customer in Thurrock Posted on 06/03/2023 , work completed 03/02/2023
Great service and highly recommend
Customer Service
Quality
Value
Relocate were very professional from the start and even though we exchanged a week before we moved, they were assuring us they had plenty of availability. The price was very reasonable and well worth the money. The guys packed up my house so efficiently were very accommodating and worked so hard. They made my move go so smoothly with no stress at all. I highly recommend Relocate!
Gina in Greater London Posted on 11/02/2023 , work completed 07/02/2023
Removal house
Customer Service
Quality
Value
Crew turned up on time and got straight to work could not fault there work very polite and helpful .
Customer in Essex Posted on 02/02/2023 , work completed 21/12/2022
Great service all the way through
Customer Service
Quality
Value
Original inspection of the property I sold great rapport and introduction with boxes coming a few days before moving Chaps arrived on 15th December to box everything up, again good service and very pleasant and helpful Then moving day, chaps arrived on time and got on with it straight away ( 08.30 ) left around 12.00 mid day - made it look so easy with plenty of discussion. Finally new premises, a complete first class service all done by approximately 3.30 with all the right bits in the right positions Thank you to all for the team effort NB: I will be passing your information on to others
Customer in Greater London Posted on 09/01/2023 , work completed 16/12/2022
Moving house
Customer Service
Quality
Value
Brilliant service from the time they arrived in the morning to the time they left in the afternoon the whole team were amazing I would highly recommend them.
Customer in Kent Posted on 05/12/2022 , work completed 02/12/2022
Excellent removal company
Customer Service
Quality
Value
From the initial quote to the final delivery of items the whole experience was excellent. Moving is so stressful and this company took all the stress away with their politeness, kindness and professionalism. Nothing was too much trouble for them, even placing all the items in the correct rooms. Everything arrived in perfect condition. Surely they are one of the best removals companies ever. Thank you, thank you, thank you!
Glen in Greater London Posted on 02/12/2022 , work completed 25/11/2022
Look no further - this is the best house removal firm
Customer Service
Quality
Value
I had been let down by a large removal company with a week till moving day. They were reliant on the customer filling out online forms which had not been properly sent to me. When I queried, they told me the slot was taken! Panic! Then I found RR&S Ltd! Spoke to sympathetic humans who were happy to fit me in. And they were half the price! I was guided the whole way through from the kind man who visited my house to review requirements through to the incredible removal men. I could not be happier. My fragile possessions wrapped with care and nothing broken. I cannot praise highly enough!
Customer in Greater London Posted on 29/11/2022 , work completed 22/09/2022
Moving house
Customer Service
Quality
Value
Relocate where excellent they turned up on time no hanging about Got straight on with the job They were very professional, friendly and respectful The move went so well thanks to them We were so happy with the service we have recommended them to our friends Who are moving next week and have booked them in Thank you relocate for making a stressful day go smoothly
Customer in Essex Posted on 19/10/2022 , work completed 15/08/2022
Excellent and highly recommended
Customer Service
Quality
Value
I can highly recommend Relocate. During one of the most stressful times they were extremely helpful in arranging the quote and in preparation for the move. Their packing team were so efficient and effective and they team that helped us move went above and beyond and made the whole experience as stress free and easy as possible. I also would mention the team in the office as they were in constant contact with what would happen, when it would happen which helped reassure us that the process would go smoothly. If I move again I would one hundred percent be using Relocate Removals.
Customer in Greater London Posted on 09/09/2022 , work completed 14/07/2022
Great removal company
Customer Service
Quality
Value
So on the day two large removal lorries arrived with three staff. The move was quickly completed and I was inside my new house within three hours. The staff were helpful, cheerful and uncomplaining. The furniture was placed exactly where my wife wanted it, and the beds assembled, so we were straight within a few hours. It was simple, easy and no hassle. What a great decision to pick Relocate Removals. Highly recommended.
Mick in Essex Posted on 09/09/2022 , work completed 28/07/2022
House removal
Customer Service
Quality
Value
The company was brilliant. They arrived on time, were quick and professional. The removal men were polite and helpful. The move went so smoothly.
Customer in Thurrock Posted on 09/09/2022 , work completed 16/07/2022
Great service
Customer Service
Quality
Value
I was extremely impressed with relocate removal’s. Quote was very good and the service was excellent. Nothing was too much trouble and the guys on the day was polite and professional. Even when it was getting late in the day getting the keys they was understanding and completed the job with no added charge.
Customer in Greater London Posted on 19/08/2022 , work completed 18/08/2022
Extremely hardworking Team
Customer Service
Quality
Value
Hardworking friendly Team (Danny/Deno/Dave) who were punctual and reliable. Worked on the hottest day of the year with the utmost patience! Certainly made the moving experience easier.
Customer in Greater London Posted on 29/07/2022 , work completed 18/07/2022
Excellent packing & relocation service
Customer Service
Quality
Value
From the first visit to provide a quote for their service to the time when the last box was unloaded from the van, the service was seamless. The quote was competitive and value for money. Everything was packed with care and arrived intact. They worked swiftly and dismantled all the larger items for easier removal and relocation in the new house. They arrived at the time agreed both on packing day and moving day and were cheerful and helpful throughout. Very happy to recommend their services.
Customer in Hampshire Posted on 06/07/2022 , work completed 01/09/2021
Removals
Customer Service
Quality
Value
very positive experience, turned up on time, very respectful of our possessions and conducted themselves in a professional manner
Customer in West Yorkshire Posted on 16/06/2022 , work completed 01/03/2022
Relocate Removals
Relocate Removals were brilliant during our house move. Careful, respectful, polite, patient and professional. Nothing was too much trouble for the removal team. Our move went very smoothly and much of that was due to Relocate Removals. Thank you.
Customer in Essex Posted on 09/06/2022 (Reviewer did not use service)
quick and efficient
Customer Service
Quality
Value
Relocate fitted our move in at short notice and Luke and his team were very fast and efficient could not fault the service we received.
Customer in Hampshire Posted on 07/05/2022 , work completed 07/04/2022
moving
Customer Service
Quality
Value
the office was very polite and helpful nothing was to much trouble. on the day the lads were polite and got to the task in hand with speed and efficiency very professional.
Stephen in Kent Posted on 04/05/2022 , work completed 30/03/2022
Do not use
Customer Service
Quality
Value
We paid for a two day move, but, on the day, the team insisted completing in one day, so we had to rearrange work to cater for them. To rush the job, they wanted to move all of our belongings into the garage of our new house rather than into designated rooms, and they argued when we told them no. Several items of furniture were damaged, and the process for making a claim is very time-consuming (you have to send photos and quotes for repair by post). Our bannister was damaged as witnessed by my husband, but the team denied this and claimed it was damaged before the move. Team were rude on the day - rolling their eyes and tutting when we were checking the house prior to signing the forms (because they wanted to get going quickly). Team arrived with no tools so had to borrow ours (which had to be unpacked), and they refused to move items to the garden shed as they had not brought floor covers with them. They are very persistent in demanding all money before completing the job but mysteriously difficult to get hold of when you want to complain. All in all, they made the process of moving very difficult, and I would recommend you steer well clear!
Customer in Essex Posted on 20/04/2022 , work completed 12/04/2022
Fast and efficient
Customer Service
Quality
Value
My 2 bed house was emptied in no time. Then the relocation journey of 230 miles. The guys got to my house before me and had finished and had left before I got there. Beds built and my large sofa that splits, was built. The only issue I had was that a large solid walnut dressing table with three mirrors, was put in the dining room. It took myself and two other female family members to get it upstairs.
Customer in Merseyside Posted on 02/04/2022 , work completed 24/08/2021
Amazing A1 Service?
Customer Service
Quality
Value
After hours of searching for a removal company I came across Relocate Removals. It was really quick and easy to arrange a quote and then gentleman who came out was fantastic! He asked a lot of questions and viewed the amount I was moving to ensure an accurate quote was provided. On move day, I had 2 vans show up with 4 removal men who were amazing from start to finish. They worked so hard to get everything done to time and didn’t mind waiting for a little while as the occupants at the other end weren’t quite ready. They were very careful with all of my belongings. Such a great service from start to finish and I would definitely recommend them and use them in the future should the need arise.
Customer in Greater London Posted on 01/04/2022 , work completed 21/08/2021
Relocate Removals & Storage Ltd
Customer Service
Quality
Value
The lads turned up on time and were respectful careful professional good humoured and helpful. I broke my hip a couple of weeks before the move so couldn't get things as ready as I'd liked but each of the lads just dealt with what was there solving problems without complaint. They clearly labelled each box regards its contents and what room it came out of. When we got to where we've moved to there was a load of stuff in the house which should have been moved and was hindering our stuff going in. The lads put it all out the front without complaint then cracked on with moving our stuff in. I fully recommend Relocate Removals they were a good bunch of hard working blokes and they're reasonably priced as well.
Customer in Hertfordshire Posted on 31/03/2022 , work completed 29/03/2022
Move from Westcliff to Swaffam
Customer Service
Quality
Value
After a long stressful wait for contracts to be exchanged and date being set to move, I was delighted to confirm with relocate, my chosen removals people, to move 24th Feb. The removals crew came bang on time and got straight on with the job. They were lovely guys, checked everything with me along the way, were careful and all with a cheerful manner. It was a long journey to face before unloading at the other end and fitting the washing machine and resurrecting my bed. Cant thank Justin's team enough and all at a reasonable cost. Thank you all at Relocate Removals.
Rose in Norfolk Posted on 30/03/2022 , work completed 24/02/2022
Professional, experienced & helpful
Customer Service
Quality
Value
We would just like to thank you and the team for making our moving day as effortless as possible. The service we received, from the first contact with Rob, right through to the lads on moving day, was first class. Michael, Michael and Jason were excellent and very good at what they do and we just wanted to say a massive thank you. Relocate made what had been a very stressful build-up to the day run as smooth as it could, even down to our sofa not fitting up the stairs at the new house - Michael was really helpful explaining to us how to deconstruct the sofa and remove the arms so that it would fit! Can't praise those guys enough. Great service, everyone very professional and would definitely recommend. Well done :-)
Customer in Greater London Posted on 24/02/2022 , work completed 25/01/2022
Excellent Removals Company
Customer Service
Quality
Value
Used this company based on other reviews on this site and they didn't disappoint. Their service from start to finish was excellent and made our move totally stress free. I would highly recommend them.
Customer in Essex Posted on 14/01/2022 , work completed 22/12/2021
Relocate Removals - Excellent service
Customer Service
Quality
Value
Very impressed with the excellent service provided by Relocate Removals. A very professional, efficient and friendly service to help us with our move. Would highly recommend them.
Craig in Thurrock Posted on 14/12/2021 , work completed 14/12/2021
The trader replied (on 16/12/2021)
Thank you for your kind words Craig, it was our pleasure to move you. Wishing you every happiness in your new home.
Removals
Customer Service
Quality
Value
Carried out our house move removals. The team were very prompt and extremely helpful. The team were very polite and courteous
Customer in Kent Posted on 23/11/2021 , work completed 22/11/2021
The trader replied (on 26/11/2021)
Thank you for your review, it was our pleasure to move you! Wishing you every happiness in your new home.
Recommended Removal Company
Customer Service
Quality
Value
I cannot rate this company highly enough The whole process from getting a quote through to moving in was handled professionally The guys arrived early, were polite, friendly, and super quick and the owner was extremely supportive and helpful when my exchange hit a snag Outstanding ……
Tracy Posted on 18/11/2021 , work completed 15/11/2021
The trader replied (on 19/11/2021)
Thank you for your review Tracy. It was our pleasure to help and we wish you the best of luck in your new home.
Outstanding removals
Customer Service
Quality
Value
RR were able to accommodate my request for a move at very short notice, despite it being enormously busy time for moves. My property also has very constrained access but the team arrived exactly on schedule and blasted through the removals in rapid time. They managed to move me out and into my new property in 4 hours. Sensational. The team were very friendly, good humoured throughout and thoroughly professional at all times. I would highly recommend them to anyone looking for a removals firm.
Customer in Essex Posted on 04/10/2021 , work completed 02/10/2021
The trader replied (on 19/11/2021)
Thank you for your kind words, it was a pleasure to move you. Wishing your every happiness in your new home.
Removals
Customer Service
Quality
Value
We were extremely impressed with relocate, they were very polite and helpful turning a very stressful situation into a positive one. I would highly recommend these guys and would also include the packing package,
Linda in Greater London Posted on 25/09/2021 , work completed 01/06/2021
The trader replied (on 19/11/2021)
Thank you for your review
exceeded expectations great value for money
Customer Service
Quality
Value
extremely please with the service we got, made the move without undue stress, great job, nothing broken in transit what more can I say?
Doug in Essex Posted on 22/09/2021 , work completed 22/09/2021
Excellent Service
Customer Service
Quality
Value
The team brought the energy. They did a fantastic job getting everything packed, and unpacked, quickly and efficiently but most importantly they kept the energy up which meant that the atmosphere of what could be a day of pressure actually felt easy and relaxing. Would highly recommend Relocate, Removals & Storage Ltd. to anyone moving.
Customer in Southend-on-Sea Posted on 29/07/2021 , work completed 21/05/2021
Very happy customer
Customer Service
Quality
Value
We moved from Hornchurch to Middleton, Manchester. Was a big job and the guys were fast and efficient. They did the whole job in a day and it took 2 vans (we have a LOT of stuff!) Everyone was so friendly and we had no problems at all. Would very much recommend them
Customer in Greater Manchester Posted on 27/07/2021 , work completed 20/05/2021
Professional moving company
Customer Service
Quality
Value
I was impressed with the efficient way my move was handled, from my first phone enquiry to completion on moving day. Everyone was courteous and understanding of my needs. On moving day they had boxes and bubble wrap if I required it although I had done my own packing. My only criticism was that I received several phone calls before deciding to use this company which could appear they were desperate for my custom.
Maureen in Kent Posted on 19/07/2021 , work completed 04/06/2021
Great work, stress free!!
Customer Service
Quality
Value
We had read the reviews & we’re hopeful that all that was said was true, well 100% every word was an honest account of the service that was provided. They turned up on time, had a great work ethic & cant fault anything they done. We were moving everything to a storage unit & once we got there the three young men worked efficiently & took great care in packing into the unit. Would highly recommend.
Margaret in Greater London Posted on 17/07/2021 , work completed 17/05/2021
Happy Customer
Customer Service
Quality
Value
After receiving a few overpriced quotes for our impending move, one of our neighbours were moving and I saw Relocate's vans park in front of their house. I decided to get a quote and I was pleasantly surprised that the quote received was reasonable! The reviews online were mixed but after careful thought, we decided to go with them for our packing and removal service. On the day of packing, they team arrived on time and packed us up swiftly. Everything was handled with due care and attention. All boxes labelled and taped securely. On the moving day they arrived on time and got on with the massive task in hand. On arrival at our new property, they swiftly unloaded the lorry and put all the boxes in their respective rooms. Their communication before and after we moved was excellent. The removal team were helpful and polite. We were very happy that we used Relocate!
Customer in Norfolk Posted on 09/07/2021 , work completed 01/04/2021
Great crew, good job
Customer Service
Quality
Value
I used Relocate for a recent house move, and had the packing and moving service. The packers were extremely efficient, and packed a 3 bedroom terraced house in 5 hours. Everything was well packaged, and protected where necessary. The 2 packets were a delight! The move itself went very smoothly. Some minor damage on a few items but nothing to worry about and I didn’t event bother to notify the company it was so insignificant. Al in all very pleased with the service.
Michele in Thurrock Posted on 02/07/2021 , work completed 16/04/2021
Went above and beyond
Customer Service
Quality
Value
Our moving date was 20th April and we had more boxes and household goods to move that we expected. we were very nervous as this was the first time we have moved in over 25 years. We wasn't expecting the size of the removal truck that turned up let alone two. 6 guys were on the job and started at 8:30 am. They were all loaded and ready to go just after midday. To cut a long story short, we were in and all done by 2:30 that afternoon. The guys were very professional and courteous all day and never stopped. Our nerves were settled from the first moment they arrived to the last. Would i use them again, very much yes.
Steve in Essex Posted on 01/07/2021 , work completed 20/04/2021
Great Work!
Customer Service
Quality
Value
We had a great team of men who were friendly, helpful and efficient. They worked hard throughout the whole day.
Customer in Thurrock Posted on 01/07/2021 , work completed 23/04/2021
Excellent service
Customer Service
Quality
Value
My move was on March 19th. The removal men arrived very promptly and got on with the job immediately. They’d packed and loaded up in 3 hours, always very courteous and nothing was too much trouble. At my destination the unloading process was very smooth and everything was placed in the respective rooms. They took all the stress out of the day. The rates were very reasonable. My daughter used this company some time ago and her experience was exactly the same. I would not hesitate to recommend them to anyone.
Customer in Greater London Posted on 26/05/2021 , work completed 19/03/2021
Excellent Removal company
Customer Service
Quality
Value
This company are brilliant. We used them for our move from Rainham (Essex) to Clacton. They were a lovely bunch of guys and very professional. This was the only company that was reasonably priced. So not only good service but value for money. Nothing was too much trouble for them. Thank you for a great move.
Customer in Essex Posted on 26/05/2021 , work completed 24/03/2021
Great move
Customer Service
Quality
Value
They were at my address early and helped move some furniture, was very good at moving furniture from the house to the lorry. Once at my new address they placed all the furniture into the rooms I asked them to. They were very polite when moving the furniture. They moved my leather sofa with care as it was difficult fitting into my lounge. I would definitely use them again & advise my friends to also use them.
Michelle in Greater London Posted on 14/05/2021 , work completed 12/03/2021
A Great Removal Team
Customer Service
Quality
Value
We moved house on the 8th May after living there for 45years. So can imagine how much stuff we had. We decided to use Relocate Removal Company Ltd. To be honest having not moved for 45 years we were unsure as to how it would work out. We did not need to worry the Relocate removal team were fantastic. They turned up on time a bit early in fact which really helped us. Steve the main man walked us though the house and explained how it would work. It did not seem to bother them that it was raining hard because they had all the tools to keep everything dry. It went went really well and the Team took all the stress away even things that we thought might be an issue wasnt for them. We are really grateful and pleased that we decided to use Relocate Removals.
Jim in Kent Posted on 10/05/2021 , work completed 08/05/2021
Friendly, fast, efficient 👍🏻
Customer Service
Quality
Value
The removal guys were friendly and very helpful, very careful and clean and tidy, excellent would highly recommend relocate removals.
Darren in Greater London Posted on 28/04/2021 , work completed 04/03/2021
Professional Job
Customer Service
Quality
Value
The team arrived on time and knew exactly what to do, after checking with me what was was to be left behind, the packing and unloading of the vehicle was done in a very professional way, our belongings were treated with respect from start to finish, I would recommend this company
Peter in Essex Posted on 28/04/2021 , work completed 03/03/2021
Moving house in Covid...
Customer Service
Quality
Value
We all know that moving house is one of the top three most stressful times in your life. Moving house under Covid only makes it worse. And with a stampduty deadline to beat as well... stress! This company from initial quote to the actual move were a joy. If you are an Economist, their price was very competitive. If you are a Customer Service specialist, they were nothing but polite, helpful, willing to do anything. If you are a pragmatist, not a thing arrived in the wrong room or broken. It was the best move I have ever done and these guys are brilliant!
Matt in Greater London Posted on 28/04/2021 , work completed 04/03/2021
Amazing even under stress....
Customer Service
Quality
Value
The removal crew was amazing. They where polite, helpful and they was very calming when our exchange was delayed. I would recommend this company.
Anna in Essex Posted on 28/04/2021 , work completed 26/02/2021
removal
Customer Service
Quality
Value
The team were excellent, they did everything I asked to a great standard and put everything in its place, could not fault them. Waiting outside the house for 3 hours while we waited to pick up the keys was no issue.
Mick in Greater London Posted on 28/04/2021 , work completed 22/02/2021
Home removal
Customer Service
Quality
Value
Relocate were outstanding value for home removal. They were very professional at short notice and kept to schedule and agreed price. The team that removed my house contents were very organised and polite, nothing was too much trouble. All contents were replaced in my new home as I directed them, with no breakages or damage. Excellent service I couldn’t thank the team enough! Highly recommend the company and will only use them in future if need be.
S. Ward in Essex Posted on 28/04/2021 , work completed 18/02/2021
Excellent moving house service
Customer Service
Quality
Value
Fantastic removals company. Simple, clear quote, helpful booking despite numerous changes we made. We had the full packing service, everything was packed safely, no breakages. The team moving us on the day we’re so helpful, efficient, took care with our belongings and furniture. They worked extremely hard. Couldn’t ask for more. Thoroughly recommend.
Customer in Essex Posted on 27/04/2021 , work completed 25/03/2021
Endorsement Reference - 100 Would Recommend
Customer Service
Quality
Value
They moved us from Essex from Norfolk, did everything that was asked. Were very helpful and done in quick time ahead of schedule. Quotes were left up to us, best value, got exactly what we were looking for.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 25/03/2021
Endorsement Reference - Highly recommended
Customer Service
Quality
Value
Relocate removals moved our belongings when we purchased a new home
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 25/02/2021
Endorsement Reference - 5 Stars
Customer Service
Quality
Value
Moved us from Rayleigh to Billericay. The staff were courteous, professional and all around excellent. Great communication.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 05/03/2021
Endorsement Reference - 5 Star Service
Customer Service
Quality
Value
We had a full pack and removal. Fantastic service, our goods were packed so carefully we had zero breakage or damage. Various items of furniture were dismantled and reassembled, with great efficiency. Our crew were timely, professional, good humoured and worked their socks off. Prior to the move the office staff were so polite and helpful. Moving can be stressful but this company made the removals side of moving house stress free and went over and above to help. I would definitely recommend.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 01/02/2021