Removals Expert Ltd

We had Ali and Hamed, and they were both polite, efficient and personable. They really helped take a lot of the stress out of the day. They were very careful, and no breakages that we've found so far! They arrived on time, and did a great job during the day. We'll definitely use them again in the next move!

Move was fine - but a couple of issues before and after. Phone inventory vastly underestimated how much stuff we had. That meant they had to send another van last minute and with extra cost on the day. Our furniture wasn't put back together properly. Our bed can be fixed - but I only noticed that our sofa's leg hadn't been put back properly over a week later when it collapsed causing damage. Removal Expert's response was it was too late for insurance claim. It made no other offer to help. Reply was not very customer friendly. So okay if things go right - but I wouldn't trust them to dismantle and reassemble your furniture - or to offer any assistance if they mess up. I would also recommend thoroughly checking everything before you let them leave - although it is the last thing you feel like doing after a long day moving. And I got the impression the removal men would not have been pleased had I spent another hour checking everything. I can only give one star because of these issues. Although competitive quote - it has ended up costing me a lot more because of incorrect inventory and as sofa is irreparable. Therefore I can't recommend this company.