First class job!
Dale replaced our emersion heater element and wash basin taps + waste. Tidy, efficient and courteous. We have previously used Rhodes for central heating; radiator replacement; very good service.
Customer in Greater London
Posted on 19/03/2025
, work completed 11/03/2025
Recommended
Problem with Boiler
I have used Rhodes plumbing for a number of years of years . I have a boiler that has been problematic since we moved in a number of years ago as the system was not properly designed for the purpose, but to put in a new system would involve the disruption and cost that we do not want to undertake. Rhodes plumbing recognise our dilemma and have always given us the best advice trying to find ways to minimise cost but providing the best service. I have always trusted their advice and have recommended them to other friends who like me have been really impressed with their reliability and service and in turn recommend them to others.
Customer in Greater London
Posted on 19/03/2025
, work completed 11/03/2025
Recommended
Installing a 22 mm gas main to boiler
The engineer arrived late with no apology The first thing he said was I wish I wasn’t here in front of of 3 people, then said it again when flooring was taken up, he made more unnecessary and wrong comments about basic standard work practice, the customer care was poor and unprofessional. An poor attitude from the start Very disappointing service and not value for money I would not recommend them
Customer in Greater London
Posted on 11/03/2025
, work completed 26/02/2025
Really pleased with their work
Had a complicated gas leak issue and they repaired it. Really pleased with their professionalism and honesty (took less time than they'd estimated so charged me less). No complaints!
Customer in Greater London
Posted on 10/03/2025
, work completed 24/02/2025
Recommended
Prompt, courteous and effective
Plumber Jon resolved water hammer problem involving neighbouring flats, replacing faulty valve and part of pipe. He took care and time to explain clearly what was needed and work was done on time and to budget. It was easy to contact them through their helpful co ordinator Loren at the office. I had used Rhodes for smaller plumbing jobs before this and always found them trustworthy, helpful and reliable. Delighted to have found them and happy to recommend them.
Customer in Greater London
Posted on 05/03/2025
, work completed 10/02/2025
Recommended
Highly recommended - knowledgeable, trustworthy and fairly priced.
I have used Rhodes Plumbing & Heating Ltd a number of times over the past 3 years - and would highly recommend them. They were recommended to me by my neighbour how also had a good experience with them. In 2022, Dale successfully located an underfloor leak (with minimal disruption), and installed new surface mounted piping to solve the issue. He has also serviced my boiler annually since 2022 - and last year in 2024, replaced my 12+ yr old boiler which sadly packed up, with a new Worchester Bosch combi boiler which has worked brilliantly. It's delightfully quiet and really efficient. Dale and his team have always communicated brilliantly with me - and helped make a stressful plumbing situation (the aforementioned underfloor leak) much easier to deal with. Dale is extremely knowledgeable and transparent - giving me great explanations of everything so I feel I can make an informed decision - which is much appreciated. Dale has always been considerate in the way he works - leaving everything refreshingly clean - and has made me feel like I'm in safe hands. I also feel the pricing is fair - having shopped around prior to using them.
Customer in Greater London
Posted on 03/03/2025
, work completed 13/06/2024
Recommended
Reliable Service
As with most reviewers, I have been using Rhodes for a number of years now and always find them (Jonathan) very reliable, helpful and friendly. I always recommend Rhodes to anyone who needs a plumber/boiler service.
Customer in Greater London
Posted on 13/02/2025
, work completed 03/02/2025
Recommended
Avoid this company, terrible service
From being rude, charging us for things that weren’t needed, leaving a ‘call us urgently’ message on a Friday night and then returning our call on a Monday… I feel this company should not be trusted. Avoid at all costs.
Customer in Greater London
Posted on 13/02/2025
, work completed 17/01/2025
Always very prompt, responsive and helpful
Have used the team for a number of years. Very helpful in getting the work done. The team is very quick to respond to emails and arrange what is needed.
Customer in Greater London
Posted on 30/01/2025
, work completed 23/01/2025
Recommended
Friendly and efficient plumber service
I've used Rhodes Plumbing for a number of jobs (scheduled and emergency) in SE London. They are great to deal with on the phone for bookings/admin and the plumber team is very friendly and professional. They provide good onward self-maintenance advice and options for the job. They are very capable, calm and attentive. Feels like you are in a safe pair of hands with them and that the job will run smoothly and to budget.
Customer in Greater London
Posted on 28/01/2025
, work completed 17/01/2025
Recommended
Great experience and service
Dale carried out a full system flush for us in December 2024. His attention to detail, his consideration and his super communication skills made for a very happy customer in mum. Can’t recommend him highly enough and will be booking when time comes to replace the boiler.
Customer in Greater London
Posted on 24/01/2025
, work completed 09/12/2024
Recommended
Stand out service
Great service, has saved me money on my heating by dialling in the best settings for our property. Also have helped me understand how it all works so I feel more confident with issues in the future. Wouldn't go with anyone else. Cheers
Customer in Greater London
Posted on 23/01/2025
, work completed 16/01/2025
Recommended
Reliable, trusted company
I found Rhodes plumbing on Google just after I moved into my flat and my boiler was not working. They calmly walked me through the issue over the phone for ten minutes and identified and sorted the problem – and didn't charge me anything for the advice. From then on I've booked them three times to service my boiler. Their engineers are reliable, knowledgeable and friendly. As a company, they really look out for their customers. I'm planning to get a new boiler in the next few years and change some of my radiators. No question: I'll be getting Rhodes plumbing to do the work.
Customer in Greater London
Posted on 23/01/2025
, work completed 07/11/2024
Recommended
Great Service
Professional and thorough. Rhodes servicing is comprehensive and gives you confidence that your boiler will work efficiently through the winter.
Customer in Greater London
Posted on 08/12/2024
, work completed 25/11/2024
Recommended
Excellent and Reliable
I’ve been using Rhodes since 2021 and they’ve done everything from boiler service, installation of new taps, fixing water hammer and most recently have installed a new boiler. The team are great - quick, accurate, friendly, reliable, and competitively priced. I whole-heartedly recommend them.
Customer in Greater London
Posted on 27/11/2024
, work completed 10/09/2024
Recommended
We would recommend Rhodes Engineering
Rhodes have been doing our boiler servicing in recent years. Their work has always been highly satisfactory. The engineer explains all the issues mostly clearly and offers options. We are impressed by his candour and his technical skills. All work was done neatly, promptly and our kitchen was left in nice clean condition. The cost of the service was entirely reasonable. The engineer was courteous, knowledgeable and good-natured. It was a pleasure to have him in our home.
Customer in Greater London
Posted on 20/11/2024
, work completed 05/11/2024
Recommended
My 'Go to' Plumber
I have been using Rhodes Plumbing and Heating for more than 12 years now, at two different addresses, which really speaks for itself. Appointments have been for both plumbing and heating during that time and are easy to make. I never have to wait too long. Dale has been nursing my elderly boiler for probably years past it's normal life and you are never being pushed into extra work or expense. The team is very friendly and reliable and go that extra mile to ensure all is well before they leave.
Customer in Greater London
Posted on 19/11/2024
, work completed 23/10/2024
Recommended
So easy to use and great service
Trying to sort a new heating engineer for my very elderly parents who like a warm house. I live 300 miles away from Croydon. Rhodes recommended by my daughter who also lives in Croydon. Very easy to book and appointments very quickly arranged. The engineer was very pleasant and friendly. Service was carried out efficiently and we are so glad that we have found a reliable heating engineer to keep my parents warm!
Customer in Greater London
Posted on 15/11/2024
, work completed 01/11/2024
Recommended
Boiler service
This is the first time I have used the services of Rhodes Plumbing & Heating Services Ltd. Booking was straightforward. I sent a message stating my issues and received a reply which included an appointment date of only a few days wait. I was in the process of changing a kitchen tap but had not completed the job. When the Engineer arrived I explained why and he offered to finish it; when that was done he then carried out a full service on the boiler. Great communicator, explained what he was doing and reason for doing so; all work comes with a guarantee The whole process was seamless from booking to job completion. Great service and I will pass on the company name to local family and friends.
Customer in Greater London
Posted on 04/11/2024
, work completed 15/10/2024
Recommended
Went the extra mile to fix a boiler
Dale and his team did an excellent job fixing our broken boiler recently, managing to arrange to do it while we were away so we came back to a nice warm house. The whole team is so nice to deal with and reliable, a pleasure to work with.
Customer in Greater London
Posted on 02/11/2024
, work completed 26/10/2024
Recommended
Excellent service
I picked Rhodes Plumbing based on their good reviews, but you never really know. But I’ve now used them three times over the past year or so, To fix a leak, fit a shower pump and install a tap. Every time they have been professional, reliable, quick to respond and deal with the issue, helpful with advice, friendly and fairly priced. I’m so glad I found them, they are my go to from now on. I just need to find other tradespeople this good!
Customer in Greater London
Posted on 01/11/2024
, work completed 16/10/2024
Recommended
Repairing a leaking water tank.
They fixed an overflowing main water tank. They arrived on time, kept disruption to a minimum and completed a first class professional job on time Anecdotally the best plumbers in this area, which is born out by my own experience
Customer in Greater London
Posted on 04/10/2024
, work completed 30/08/2024
Recommended
Reliable Plumbing Service
Have been using Rhodes Plumbing for the last 5 years. Need a new boiler and they offered great advice to the pros and cons of different makes. Selected a Worchester Bosch boiler they recommended and it has proven to be great purchase! Highly recommend to all needing an efficient and friendly local Plumber.
Customer in Greater London
Posted on 13/09/2024
, work completed 06/08/2024
Recommended
Rhodes Plumbing are
I have used Rhodes Plumbing for just over 3 years and I would 100% recommend them. Jon has been to our home a number of times to do the annual boiler service and has recently changed a radiator in our bathroom. He and his colleagues are very considerate when in the home, they are tidy and explain the work they are doing and what they have found. I wouldnt even bother looking for another company - these guys are good at what they do and very knowledgable and competent.
Customer in Greater London
Posted on 15/08/2024
, work completed 25/07/2024
Recommended
Great work
Jon from Rhodes plumbing did a great job of repairing a collapsing waste pipe from a toilet and a leaking valve in the tank. He left the bathroom tidy and the tank pristine inside.
Customer in Greater London
Posted on 02/08/2024
, work completed 18/07/2024
Recommended
Great work
Our boiler lost pressure due to a leak in our towel rail in the bathroom. This was quickly resolved however he diligently tested the heating thoroughly. He also fixed a long-standing noisy radiator! Great friendly service. Have used Rhodes several times now and they are our go-to guys.
Customer in Greater London
Posted on 16/07/2024
, work completed 20/06/2024
Recommended
Rhodes Plumbing & Heating
Rhodes have maintained a rental property for us for over 10 years now, and have found them reliable, tenant-friendly and good value. They have dealt with everything from gas safety inspections, running cistern up to a full boiler and cylinder replacement. We are very satisfied with the service they provide
Customer in Surrey
Posted on 12/06/2024
, work completed 17/05/2024
Recommended
Boiler service and dripping tap
A good company to deal with, straight forward communication and bureaucracy They were reliable, came when they said they would. Jon was pleasant to have around the house Probably save our lives, by condemning our boiler Solved the problem of our dripping tap and was instrumental in fixing it
Customer in Greater London
Posted on 09/04/2024
, work completed 04/04/2024
Recommended
Always helpful, thorough and tidy
Always great service from Rhodes plumbing. We’ve had both boiler servicing and replacement parts for broken toilets and radiator. The toilets required more work than originally quotes for but he still got it all sorted without charging any extra and even shifted the positioning of the toilet (which the original builders has put in a weird spot). Really trustworthy and helpful.
Customer in Greater London
Posted on 27/03/2024
, work completed 13/03/2024
Recommended
Very happy with Rhodes Plumbing
I've been using Rhodes Plumbing for several years now and have always been very happy with the service - punctual, efficient and at a reasonable price.
Customer in Greater London
Posted on 26/03/2024
, work completed 01/03/2024
Recommended
Great team - great service
Rhodes were brilliant in fixing and servicing our boiler. Friendly staff who helped us at every step. Super simple and effective service.
Customer in Greater London
Posted on 18/03/2024
, work completed 14/03/2024
Recommended
Just what I wanted
Dale came bang on time, put slippers on as soon as he came through the front door, got straight on with the work, did two plumbing jobs and cleaned up. I was very happy with the work and the price and would recommend him.
Customer in Greater Manchester
Posted on 01/03/2024
, work completed 27/02/2024
Recommended
Highly Recommended.
Work completed: Power flush and follow-up to address circulation issue. Rhodes Plumbing and Heating was recommended to me and having used them I would pass on the recommendation. Extremely thorough and knowledgable, willing to take the time to make sure all aspects of the work are successfully seen through.
Customer in Greater London
Posted on 21/02/2024
, work completed 12/02/2024
Recommended
Helpful service
I have a flat and as I am not permanently resident my insurance company were insisting on a system to monitor water flow and consequently any leaks. Dale came as arranged to give an estimate. After his appraisal he recommended installing a simple off/on lever instead of an electronic monitor - a much cheaper and more satisfactory solution. He returned as arranged to do the work. I am very satisfied with the service.
Customer in Greater London
Posted on 13/02/2024
, work completed 08/01/2024
Recommended
Thorough, reliable, honest, trustworthy.
I’ve been using Dale and the team for a few years. The title of my review sums it up. Dale never takes any shortcuts. He will always analyse the problem and err on the side of caution - imperative with any plumbing or heating. In this case, he took remedial work to rectify a poorly fitted boiler flue and gave me one hundred percent confidence with his completed work. Communications from the office are also reliable. I won’t use anyone else going forward.
Customer in Greater London
Posted on 06/02/2023
, work completed 02/02/2023
Recommended
Professional company, easy to deal with and fixed our boiler
I used Rhodes Plumbing & Heating when our boiler broke. They had to visit twice, once to diagnose the problem and a second time to install a new fan. I found it easy to get in contact with Rhodes and the office staff were really responsive. The visit was scheduled, and as promised, the engineer called ahead to give notice of their exact arrival time. The engineer was really courteous and showed me what the problem was. He did his best to fix the problem on the same day but as it happened we needed to order a spare. Once the new part was available, the engineer returned promptly to fix the boiler. I have given a mid-range score for value as I have no comparison, but Rhodes are clear about their pricing.
Customer in Greater London
Posted on 27/01/2023
, work completed 20/01/2023
Recommended
Great work
Rhodes Plumbing were recommended by 2 friends/neighbours who had used them over the years for various jobs and were very pleased with the work done by the company. We first used Rhodes earlier this year and again in September where they upgraded our radiators. Each time we have been very pleased with the work done by the Engineer Jon Schaub. He took time to listen, considered the job at hand, make sound recommendations if necessary, and explained what was being done. Each time the work was carried out the work expertly and efficiently. So far we have been very pleased every time they have done work for us and would thoroughly recommend them.
Customer in Greater London
Posted on 24/09/2022
, work completed 09/09/2022
Recommended
Zero customer service
Explained what we needed and that we have a newborn baby. Arranged for a plumber to come at a certain day/ time. We changed our plans/ work day to accommodate this. I was asked for my address by email which I sent on the morning of the appointment. I was then told the appointment was gone as they needed my address to confirm it. I had no idea and now there is no availability for ages. Thanks.
Customer in Greater London
Posted on 04/03/2021
(Reviewer did not use service)
Shower valve leaking
Was very happy we received from John . He arrived in time repacked our valve in shower and used initiative and replaced 2nd valve at same time which was great. The 2nd job leaking mixer taps/kitchen recommended new taps as they were old but did not pursue this as seem ok now. The plumber was very friendly, knowledgeable & efficient! So shall be spreading the word to my neighbours. Many Thanks
Customer in Greater London
Posted on 04/03/2020
, work completed 03/03/2020
Recommended
Installation of kitchen tap and bathroom basin
The work was completed on time as per agreed scheduled and cost. Communication is prompt, informed and helpful at all times. Rhodes Plumbing never ceased to carry out their work with professionalism, courtesy and punctuality, all elements I highly regard in a trader.
Customer in Greater London
Posted on 14/02/2020
, work completed 15/01/2020
Recommended
Plumbing
Very professional and prompt. Reliable and good advice. Good team of Dale Rob and John.
Sara
Posted on 02/12/2019
, work completed 02/12/2019
Recommended
Friendly and professional!
I had a Nest system fitted to control our central heating. The plumber discussed the job with me to confirm what I was expecting, then installed the Nest and showed me how to set it up. He also advised best ways to use it going forward. He was friendly and professional and absolutely brilliant with my dog, who was is nervous with strangers, but soon relaxed with him as he took the time to be make friends with her too!
Amy
Posted on 27/11/2019
, work completed 27/11/2019
Recommended
New boiler
A new boiler and pump and associated fittings. A clear and detailed estimate was given. The work was completed satisfactorily over a period of five days. Dale kept us up to date on the work as it proceeded and answered our queries as they arose. His associate Rob at the office of the firm provided liaison as appropriate. He added some of the finishing touches after completion of the main part of the work. Both were extremely pleasant people to have around the house.
Satisfied Dulwich
Posted on 27/11/2019
, work completed 27/11/2019
Recommended
Reliable and efficient
We had a couple of issues with our kitchen sink - a blockage and a loose fitting. We have also used Rhodes plumbing previously for a broken toilet. The team were friendly, efficient and talked me through the process before going ahead. Each time, the problem was fixed in a timely manner. The team cleaned up afterwards as well which is always a bonus!
Mel
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
Excellent plumbers - would recommend
Rhodes are personable, efficient and diligent in their work. I found them to be very professional, neat and tidy and I would have no hesitation in recommending them.
gvictoria
Posted on 20/11/2019
, work completed 20/11/2019
Recommended
Peace of mind
We had the boiler serviced we found the company very reliable came on time the engineer was very polite and helpful and left everything clean and tidy will definitely call them next year tor our service.
Satisfied customer
Posted on 20/11/2019
, work completed 20/11/2019
Recommended