Richard & Richard's Design & Installation Specialists Ltd

We bought a property and had our bathroom renovated and ripped back to brick, turning two rooms into one. We called Richard and Richard’s and booked in for an appointment at their showroom, which was a really nice experience, they were never pushy and gave us all the time in the world to make decisions and choose styles, and nothing was ever too much effort for them. They made us quite a few designs as we’re very picky, and eventually we settled on a design. Ben was our Project Manager, along with Rick who did most of the work along with the rest of their team. Everything was managed by Ben, there was zero stress on our side and everything just got done without us ever having to ask what’s next. We had a brand new freestanding bath, toilet, walk in shower with an alcove for shelving, and a floating sink basin with the controls and taps all coming out from the wall. All new spotlights, tiles, flooring and mirror with lighting built in. I cannot recommend them enough, the whole project was done within the time they quoted, and well within the budget we requested. You’re given a very detailed itemised invoice before work begins so you can really figure out what’s costing what, and decide if you want to make any changes. Rick who did most of our installation was excellent and has a very keen eye for detail. Every little thing is essentially perfect, even down to the silicone around the bath and shower. Ben was excellent too and their service all around was perfect.

We had our bathroom completely remodelled with R&R. It took less time than was stated in the beginning and cost less money than was initially budgeted. From the initial contact, designing the bathroom to actually fitting - everybody who contributed to the job was consistently excellent. There is nothing to worry about with R&R - they will take the upmost care with the work. We are overjoyed with the work they've done for us.

Richard and Richard’s were great from start to finish. The planning stage with Daniel was great. It was straightforward and any questions or concerns I had were quickly answered. Timescales were clear and adhered to in terms of project start date and end date. The team always turned up at the times they said they would and were always friendly, courteous and professional. They always cleared up at the end of each day. I was particularly impressed at how hard the team worked, especially Laurence who was here most days. I am very pleased with my new bathroom and absolutely recommend this company.

We are so happy with our kitchen and with our decision to chose R&R. From initial contact with Daniel to Rick cleaning the tiles on the final day - service and communication were phenomenal! No hard sell; clear and relevant questioning; sensible, cost saving suggestions; project delivered in good time; itemised bills and payment schedules. These guys ROCK and we would definitely use them again. Even our neighbours commented on how tidy and considerate Rick was in clearing up and parking each day!

From the moment we contacted Richard & Richard’s the design, service and quality of the job was absolutely outstanding. I would highly recommend this company based on my experience after having kitchen, bathroom and now staircase built and fitted. The workmen are craftsman and you can see the quality of the products they offer. A thoroughly deserved 5 star from a very happy customer

With a large dollop of trepidation, we began the journey of replacing our old, worn out kitchen. After trawling around many outlets and showrooms, we decided on R&R, following an initial contact visit with Daniel in the showroom. From that first meeting, armed with ideas, prices, choices of appliances and a myriad of other stuff, we took the plunge. We would like to thank Daniel for his unending patience, help and advice. Joel, Lawrence and Simon who began work each morning at 8 am and at the end of the day, made sure everything was left as clean and tidy as possible. Chris the electrician, Carl the plasterer who came out on a Sunday morning to undertake an extra job , Magnificent Matt and Alfie here one evening until 7pm when our boiler decided to play up. And finally to the ever resourceful Rick, trouble shooter extraordinaire for whom nothing was too problematic, who made sure the job was kept to the allotted time scale. We love our new, high quality, kitchen - its an absolute joy. We have already recommended R&R to friends and acquaintances and will continue to sing the praises of this highly efficient and professional company. Thanks everyone for a job extremely well done.

The service we received was excellent. From our initial enquiry and quotation Daniel was helpful and informative, listened to our comments and needs. We were provided with a comprehensive quote and 3D render of the designs for thebathroom and ensuite. The final rooms look exactly like the plans. The team that carried out the work was also excellent, Joel kept us informed on progress daily and fixing any problems quickly. Everything was done on schedule and sometimes even a few days early. These are big and disruptive projects, but the team made everything as smooth as possible so I couldn't recommend them highly enough.

We recently had our bedroom and ensuite bathroom designed and installed by Richard & Richard’s Design & Installation Specialists Ltd. Daniel did the design for us. He came to measure up and listened to our ideas and needs. The design that Daniel created for us was brilliant. He designed both the bedroom and ensuite to be contemporary, modern and included all the items on our wish list. We were able to choose wardrobes, bathroom fixtures & fittings, flooring and wall tiles all under one roof at their premises in Pear Mill, Stockport. The installation team were excellent. They were hardworking, skilled and a pleasure to have in our home. The team cleaned up at the end of each day and were so tidy! The quality of their workmanship was exemplary. We had a couple of small issues along the way which were dealt with quickly and efficiently. We would highly recommend Richard & Richard’s Design & Installation Specialists Ltd, in fact we already have!

This team are exceptionally good. I am not prone to hyperbole, but I recommend them on so many levels. To begin with, they are highly professional - supervised by the ever-conscientious (and very hard working and able) Rick, the young-ish workers applied themselves skillfully and diligently. The input the firm provided over the design and major refurbishments to my kitchen, sitting room, and two bathrooms was both inspiring and impressively accomplished. On the design/co-ordinating front, Ben was highly creative and thoughtful (and patient!) and judged the degree of consultation and 'going ahead' (there were so many decisions to be taken) just right. On top of all of this, the team are personable and good to be around - a blessing when for a while I had to live with them cheek-by-jowl on what was effectively a building site. The result: a wonderfully transformed home and a very satisfied and grateful me.

I’m actually a returning customer this time around, having had the team fit my kitchen a couple of years ago. Before I’d thought to check whether R&R did bathrooms too, I’d visited the usual high street brands, and either felt disappointed by the choices or [helpfully, actually] just told that my ideas and vision were not in their capabilities! I knew Daniel from the kitchen job I’d had done, so knew I was going to experience no pressure - he just listened to my ideas and offered his creativity and ideas right when they were needed. He’s got a real flare for getting you to that final design, when you’ve only got the key ideas in your head. My ideas needed guidance - I ran the risk quite heavily of the finished job not being right, being as bold as they were! You get a bit nervous when you can’t find a single result on Google to describe what you’re imagining(!) So many thanks Daniel - Rick - the great team of lads who represented them so well - and various others who I know took a keen interest in nailing this (e.g. my obsession with getting lighting just right, that needed assistance too!). Great team, great result, great experience, great big pain that I now can’t stand my en suite. Guess I’ll see you soon chaps ;-) (And to the casual reader, to prove my point about the madness of my design, I can’t even put a name to it, to point out which picture it is above! The jungle… cave… spa? You can see why I’m buzzing about the result)