Ricolway Ltd

I discovered another driver had dented the rear side panel of my new car whilst it was parked on the road outside my home, then driven off. Faced with a voluntary £1,000 insurance excess, I first contacted a number of mobile dent repairers, to see if it would be possible to pull the damage out of the bodywork, without needing to repaint it. Unfortunately, it soon became apparent this would not be a viable repair option, owing to the type of damage caused. I therefore then contacted Wayne at Ricolway, who I had worked with a number of times previously, sending him photos of the damage. As usual, he responded promptly, with a fair repair proposal, which I accepted. It took just two days for his skilled team to carry out the repair, resulting in an invisible realignment of the bodywork, together with an immaculate finish to the paintwork which - owing to the bright colour of the vehicle - was no mean feat and was told promptly when the vehicle was ready for collection. The work was carried out efficiently and professionally, Wayne was both helpful and friendly to deal with and the final price was exactly that which had been agreed at the outset, despite Wayne's team kindly carrying out additional work replacing bulbs on the car. Thank you, Ricolway!

I contacted Wayne at RICOLWAY AUTOS after my car suffered some damage to the drivers door and side mirror. The advice i got from Wayne was by far the most helpful, far more so than the other repair shops I contacted (about 10). He asked for photos and then suggested that to make the most accurate recommendation it would be best to view the car. He was immediately available when I arrived at his repair premises, and he had given me very clear instructions on the road closure in the area, way more customer service than is usually provided. Wayne guided me thru the entire process of buying the correct part on e-Bay, he took delivery of the parts and the next day completed the repair. All the staff at Ricolway are helpful, polite, and completely customer service focused. Well done, it was a pleasure dealing with the Ricolway Autos team. Highly recommended !

I took my Tesla in as it had body damage on 3 sides. Wayne looked at the car and gave me a very fair quotation. I had read their reviews so I was just hoping that they were correct. They certainly were! I collected the car yesterday and they have done a really superb job. As good, if not better, than I could have got anywhere else. I thoroughly recommend these guys.

Very pleased to have discovered Ricolway via Which? Trusted Traders. We had some minor damage to a Toyota Yaris Cross so not worth getting involved with the insurer. Ricolway called Toyota for the part price and did an on the spot written quote which was cost price for the part and a reasonable price for the labour. Had to wait a week or so for the part from Toyota but as soon as it arrived they gave us a call and did the necessary the following day very quickly and very well.

Before going to Ricolway, VW had quoted over £400 to replace, fit and paint the passenger-side mirror and its casing on my Polo (the part had got damaged during a scrape with another vehicle). VW were, of course, quoting for a new part. Wayne went out of his way to help and to do the work as well and as cheaply as possible. He advised me on how I could find a used part, which I then bought and took to him to fit and paint etc. The total cost to me came to around a quarter of the VW quoted price. And in the price, he included patiently painting previous scratches around the car, with what looked to me like an art paint brush. He did all courteously and efficiently. I appreciate that the work needed on my car was quite minor, but I'd definitely use RIcolway again if I needed to.

Wayne repaired a scuffed and cracked bumper on a Toyota Auris, repainting it in a perfect match for the rest of the car. It was impossible to see any sign of the damage with the vehicle seeming as good as new. I was amazed and astonished too to be told that it was made of plastic to protect pedestrians. Good value for money too.

I couldn't be happier with the service I received from Wayne and his team. Not only did they repair the damage to my bodywork on time and exactly to their quote (which was half the price of our nearest dealership's) but they also went above and beyond by tidying up a little ding to the tailgate, fitting a replacement light pod and realigning my driver's door which the storms had knocked out of true. I obviously hope I have no need of their services in future, but if I'm unfortunate enough to get any more knocks I know where to come for a speedy, professional and affordable solution.

Wayne goes out of his way to be helpful, reasonably priced and do a good job. Highly recommend. So nice to find a decent human being who provides good customer service.

Our car was damaged by debris on the motorway. Wayne gave us an estimate which was very reasonable and booked us in. The work was completed even more quickly than expected and the finish is superb. You would never know there had been damage. They are helpful, professional and do great work. I couldn't recommend Ricolway more highly.

I wanted to get my old Mini Cooper smartened up - it had acquired various blemishes and knocks over the years. Wayne gave very good advice on what best to do, and I happily left him and his team to get on with it. They did a lovely job and I wouldn’t hesitate to recommend them to others, or to use them again myself. Thank you Wayne! .