My removal from Carmarthen to Banbury wasn’t my first experience with Britannia Robbins. They had previously moved me within Carmarthenshire, and the reason for choosing them a second time was their professionalism, pleasantness, and personal concern for their clients. I wouldn’t have chosen anyone else. In fact, the Banbury move was far more challenging because of all kinds of holdups in the conveyancing process. My furniture had to go into storage. Nobody batted an eyelid. All they expressed was sympathy for my situation. Whether it was Paul or Donna in the admin team or whether it was the removers themselves, l could not have wished for better treatment. Nothing was too much trouble. Their concern for me was genuine. When the removal was complete, it was like saying goodbye to friends. The removal process itself was faultless. No damage whatsoever. I cannot rate Britannia Robbins highly enough. Five stars seem grudging!