Britannia Robbins

From the moment l spoke to Donna on the phone to make initial enquiries, l was persuaded by her personal tone and obvious care for the individual. When Paul came to estimate, that impression was confirmed. When Gerald, Tony and Hugh turned up on 3 April to pack my effects, l knew absolutely that this was the right company to go with. By the time my things went into storage the team felt like members of the family. Nothing was too much trouble. They took great care of everything. When my things came out of storage 9 months later, everything was in perfect condition. I was delighted when Donna booked the same team to come and unpack. I cannot recommend this company too highly.

Britannia Robbins Swansea moved us in June 2022 and we had to place most of our items into storage. With a house under renovation some 70 miles from Swansea they looked after it extremely well, secure and safe. On returning our items in December 2023 everything was returned and the highest care taken in delivering the items. Jamie who picked the items up initially delivered them to the new property, he was outstanding, knew his job inside out, a top employee. Outstanding service, outstanding staff and nothing too much trouble.

My removal took place over 2 days due to the distance involved. Day one started with dry weather which deteriorated into a long downpour. The removal crew did everything they could to keep my belongings dry and to minimise the dirt being brought into the house by laying down blankets and plastic covering. Day two brought better weather, and as day 1 the crew were very much on time, friendly (and funny which lightened the stressful experience of a full house move) and worked fast and safely. I can truthfully say that in such a demanding situation the removers were spot on, I cannot fault them. They were very considerate and efficient, i.e. totally professional. I would not hesitate to recommend them to friends and relatives if their service was required.

We chose Robbins to manage our complex move from two homes, in Swansea and London, to France. Everything about the whole operation, including packing, storing, wrapping, dealing with the bureaucracy, and above all collection and delivery in coordination with a French remover, was perfect. The removers were careful and good natured - not to mention tireless! I cannot recommend this company highly enough.

So very glad we decided to use Brittania Robbins for our move. From the minute that Paul came to evaluate everything, we were met with outstanding professionalism and friendly courtesy that instilled so much confidence that all out worldly goods would be extremely well taken care of. This was definitely the case and was further enforced when the team arrived the day before to load the vehicle. We packed a lot ourselves but the furniture, televisions, mirrors, paintings etc were packed by the boys, not to mention all the garage and she'd. No matter what it was, they packed with such care and diligence. The following day Ben and Tony arrived at our new home and worked so hard and carefully transported everything in. Not only did they so a superb job, they were both an absolute pleasure to deal with and felt more like friends when they eventually departed. We cannot praise this company enough as they definitely took the stress out of moving and we would not hesitate to use them again!! A huge thanks Brittanua Robbins!!!

We employed Robbins Removal to help us move house, their professional service combined with the assistance of the hard working and friendly staff made our house move stress free. I wouldn’t hesitate recommending Robbins Removals to anyone thinking of moving home.

We recently moved home from Swansea to Llandudno and Britannia Robbins provided outstanding service from start to finish. Due to completion problems, we were not able to give very much notice for the booking but we were fitted in with no problem. From the very first contact with the company representative Paul Davies who came to asses our needs, we found everything was done in a highly professional and courteous manner. The removal team were faultless - our move took a few days to complete and we had a lot of items to be transported. The care and patience taken with our things were second to none, and throughout the process the team was friendly and very helpful. We would highly recommend this company.

I recently moved house and used Britannia Robbins to move me. From the outset when Paul, the manager, came to my home to give an estimate, I felt that they were an experienced, professional company. Paul was pleasant and efficient and the price was reasonable. After a setback on my side when my completion date fell through, they were able to give me a new contract. They were also very understanding and sympathetic regarding the stress I was feeling. On moving day, the team of three arrived on time and loaded up the two vans. They were polite and helpful throughout the morning and did whatever they could to make things run smoothly. We had a long wait for the keys to my new home and although this can be a problem when people move, they were very patient. They unloaded everything as quickly as possible once we did get the keys and put things in the right places. It was a long day for them but they did not complain. My new neighbour, who is elderly and uses a stick was also impressed with them as they had had to park outside her house as well as mine to unload. When they had finished and it was dark by now, they went in to tell her she could move her car back in and waited until she had done so and was safely back inside her home before leaving. I’ve written a long review as I wanted to illustrate just how reliable, professional and helpful this company is. I would recommend them to anyone.

It was absolutely fabulous dealing with Brittania Robbins for our move, which was quite complicated. We were being strung along in a chain with no certainty of a completion date. On top of this we had an overseas trip booked which could not be cancelled! All of the above were merely “No problems Sir” for Mr Geoffery Robbins and Mr Paul Davies! While Paul did all the planning around our haywire schedule, Jeff took personal interest in overseeing everything. The move was in stages. Packing, overseas trip, removing, delivery and unpacking. The guys who did the actual work obviously took great pride in the job they were doing. Extremely friendly, super efficient and willing to cater to our whims yet firm about what was not physically possible, we can’t thank Steve, Jamie, Rob, Tony and all the others enough! We have had a flawless experience with Brittania Robbins and would recommend them for any house move, big or small.

The service provided by Britannia Robbins was exceptional. From the start when the survey was carried out on our premises to the final load arriving at our new premises everything was completed professionally. Britannia Robbins moved our business which was over four floors to our new warehouse. This was not an easy job but was completed on time and there were no breakages. All the stock moved during the three days was fragile. I can't thank Britannia Robbins enough for making the transition as easy and as faultless as possible. I would also like to thank the lads which moved the stock. They were tremendous, professional and made the move seamless - thank you.