Robinson Heating & Plumbing

Steve from Robinson Heating and Plumbing really helped out our charity today. He came at short notice when we urgently needed someone to take a look at the boiler, was able to fix the problem quickly and help us to continue work! Incredibly friendly and helpful, would highly recommend. Thanks again Steve!

Fitted Hive Heating for me. 4th time we’ve used Steve and the service is great every time. Very fair pricing and always turns up when agreed. Thanks mate. Mark 👍

Mr Robinson was able to explain in layman’s terms everything I needed to know about the replacement boiler and replied promptly to all my emails. His workers contacted me on the morning of my appointment to let me know when they would be arriving. Adam and his apprentice were very polite, tidied up any mess made and also ensured that they always closed my gate on their trips to the van, to stop my dogs getting out. The work was carried out 1 week after Mr Robinson called to give me the quote, and this figure was the amount I paid.

Brilliant service from Steve & his team. Keeps you up to date & his very professional. I will certainly use again & will recommend.

Ideal boiler replaced our old dated baxi Steve's team lead by Adam did a very efficient and speedy job when fitting the boiler and fully cleaned up everything including taking away the old boiler and fittings after themselves. Highly recommended, Steve was very precise and efficient in communications and documentation receipts, followed up with call to Steve as requested @ end of Oct for our 1st service Steve booked us in 4 days later excellent service and boiler found all working perfectly highly recommended Rob Boldon

Used This company to fit our boiler and again to get it serviced. Very happy with the work and price. A genuine trusted trader. Use this company with confidence. Thanks

We needed a new combi boiler to replace our broken one. Steve was quick to respond by phoning on a Sunday morning. I told him my problem and he arranged an estimate on Monday. I contacted Steve on Tuesday lunchtime asking him to do the boiler and it was booked in for the next day. The two tradesmen that turned up were polite and friendly, very good at the job they do, and explained all I needed to know

Excellent service of my boiler which Steve installed a couple of years ago. Then second follow up visit to renew a wireless thermostat. Both done quickly and Covid securely. I would not trust my boiler or heating needs with any other company and would highly recommend Steve and Robinson Heating service to anyone. Thank you for another brilliant job

I contacted Robinson Heating & Plumbing as I needed a Landlord Safety Check on a new build property at short notice. Having arrived, Steve carried out a thorough and professional inspection of the gas appliances within the property, even highlighting an issue that had been missed by the property developer pertaining to the outside flue. I could not fault the service provided by Steve at Robinson Heating & Plumbing, and I would not hesitate to recommend his services to others. I will definitely use Robinson Heating & Plumbing again in the future. David

Great quick service with no hassle. Would definitely recommend Steve’s services - will be using him again next year.

Our old boiler finally gave up the ghost and we found ourselves needing to look for a new one. We had friendly, professional and fast service from the off, the various options and products were given and we felt very confident in the knowledge, expertise and advice given. Fitting was prompt the following day, price very good (we had shopped around and researched) and we felt the fitting was thorough and professional. All communications have been friendly and in a very timely manner. Would highly recommend!

Second time Steve's helped us out. Both times he's been fast to fit us in and finish the job. Last time we lost our heating on a bank holiday as well, much appreciated.

We contracted with Robinson plumbing to install some very nice designer radiators. The guys who turned up were extremely courteous and respectful. The job was completed ahead of schedule and the house was left as tidy and clean as it was when they started. I couldn’t recommend this company more highly. Thank you for a great job.

I was recommended Steve and got a few quotes for the work, and he was the cheapest by far. Communication was great, the lads were perfectly on time and did a great job, leaving no mess at all. Couldn't recommend more for a good price and a quality service.

Steve has been servicing our boiler and also doing CP12 checks on a property we rent out for many years. On this occasion he quoted to repair the rental house boiler the price and date to fit were agreed and the job was completed on time and to the usual high standard.

From the initial telephone call which was answered 1st time, Steve gave me a couple of possible dates and times straight away and we booked one in. The lads came in and completed the job in a very quick, competent and professional manner. All very polite and knew what they were doing. No mess left afterwards - nothing to clean up. I would highly recommend to anyone needed some work done and will certainly be using them again.

Steve and his team were really good from the point of quotation through to the installation. Completely hassle free, all work carried out was of a very high standard and no mess to clean up afterwards. Would highly recommend this company.

Great service, good advice and help very easy to contact.Workmanship and time keeping all very good throughout more than happy to use again.

Steve and his team were great from the point of quotation through to the installation of my new boiler. No pushy salesman just help and advice when required! The quality of the work carried out was of a high standard, I would highly recommend Steve if you need any work carrying out! Thanks again.

Steve and his team do an excellent job and I would recommend their services to anyone. I've had a new boiler installed, feeds for new radiators, a boiler service and can't fault their workmanship or prices at all. They are punctual, tidy and keep you informed all through the job. Steve even came across at late notice to sort out an issue that our gas supplier had made and sorted it out for us within an hour to ensure we had our boiler back online. Would definitely recommend their services.

I had done my own research into boilers and found Steve's details on the Worcester-Bosch accredited installers list. I contacted him about replacing an ailing boiler with a new W-B and he provided me with a quote within days; I contacted others on this list but am still waiting for their quotes. I checked online and his quote was competitive. We agreed an installation date within a week and the work was done quickly (within one day). The engineers did a thorough job of tidying after themselves and in most rooms you could not tell that they had been in. I would like to say a big thank you to Steve and his team for their work.

When our boiler stopped working, contacted Steve and he arranged to visit within a couple of days but actually arrived the very next day - squeezing us in between appointments. Quick confirmation that the boiler was no longer working and arranged a replacement within 24 hours. Quick and efficient service. When we had a slight issue with the warranty, Steve resolved quickly to our complete satisfaction. Would not hesitate to recommend.

Great service , phone calls always returned promptly. Smooth hassle free installation and all working with no issus. Also a good price too. Would definitely recommend and use again.

having found favourable reviews online I asked Steve to quote me for a new boiler. He was concise and unbiased on boiler brands and their performance, but he left it us to decide which one we would opt for. His price was very competitive and offered a prompt installation date. A team of three arrived and had the whole job done and dusted by 1:00. The new boiler is very efficient, lots of heat, quiet and is saving us money. I have no hesitation in recommending Steve Robinson.

Had a combi boiler fitted yesterday by a great friendly team, who arrived on time and got on with the job. When they left it was as if they hadn't been, everything left clean and tidy. I would thoroughly recommend Steve and his team. Thanks.

We had a new boiler installed just before lockdown. Steve offered a first class,professional service and we found the price very reasonable too. We have recently had our fire serviced.Steve found the fire to have been poorly fitted originally when we purchased it from a fire merchant. We are in the throws of chasing this up now with the original installer. Steve offers a very genuine service and we would highly recommend his work.

Highly recommend Steve. He serviced my boiler for me last year following a recommendation from a friend and came out today to fix my boiler. He took the time to talk me through the fault and did a thorough examination. He is professional and courteous and I wouldn’t hesitate to recommend him.

Steve and his team fitted a boiler for me on budget on time. They were all polite, professional and efficient. After sales care and attention was second to none and i would highly recommend Steve and his team to anyone.

Friendly, efficient,tidy, competitive. What more can I say! I recommended this firm to a friend who was equally as pleased as myself. I will continue to recommend them.

Chose Steve Robinson as part of three recommended quotes by Boilerguide to install a new Combi boiler - nothing wrong with the old Ideal except that it was 17 years old with parts no longer readily available should it have ever failed. We decided that, rather than a radiator check/flush prior to installation of the new Combi, we would prefer a Powerflush to ensure any major deposits were flushed out of the radiators as this operation had never been carried out in all the time we had been in the house (39 years). The Powerflush took 6 hours the first day and the Combi was installed in 5 hours on the second day. Both operations were efficient and courteous with minimum disruptions to the household and the Certification and Warranty were received within 36 hours. Great service and very good competitive price which we had no hesitation in accepting. Recommended.

Had a new boiler fitted by Steve's team, very straight forward, great work and price (also a very good price quoted for annual service). Then asked him to look at a problem with our shower, turned into a complicated affair due to how the shower had been fitted (by a different trader) and different sizes of pipe fitments etc. Long story short - lots and lots of time and effort spent trying to put things right and all for a very reasonable price. Happy customers here. Robinson Heating and Plumbing went above and beyond!

I had a new boiler installed and had excellent service from the initial visit through to it being fitted. Steve was very helpful and his staff who installed it were prompt, polite and got the job done in a few hours. I would definitely recommend them and will keep his number for any other work I need doing in future.

I had a new combi boiler fitted by Steve who was recomended by a friend. Steve's work was excellent, he installed the boiler, took the old one away and left the place clean and tidy. I was told by Steve that I have manufacturers 10 year part and labour warrenty as long as I keep the boiler serviced every year. Steve didn't say he must carry out the service, instead he said as long as I get it serviced by a qualified engieer the warrently will be valid. The boiler after almost two years started to make funny noises, I called Steve who suggested to ring the manufacturers help line who will arrange to send their own engineer to check and repair the boiler, however, when I called helpline, I didn't get much help from them so I called Steve. Steve was extremely helpful, he asked me to leave it with him, he contacted the helpline and got them to ring me to arrange an appointment. I was gob smacked as I never had any tradesman provide this kind of aftercare/service. Steve could easly have brushed his hands off it but to my pleasant surprise he not only arranged the engineer to come out but his text message to me was, and I qoute ''You're my customer mate and I'll see you right''. This goes to show how much he cares for his customers. Steve has won me over for life and I will go out of my way to recomend him as a trusted tradesman and a true gentleman. Thankyou Steve.

Recently moved into a new house and needed a new boiler installed and moved. I was recommended Steve by a friend and called him for a quote. He came out the same day and quoted me a good price straight away. He was able to complete the work the next week. The boiler was not originally moved to exactly where I wanted it, however on contacting Steve, he arranged for this to be rectified within a few days without any problems. He also offered a free first service when needed next year for the misunderstanding. His team are polite and did a great job. Steve was easy to contact, knowledgeable and friendly and confirmed my quote quickly by email. All communication and work was to a high standard. I would definitely recommend his services for any boiler installation.

Totally professional and thorough job carried out! Short notice not an issue-engineer was there within 1 hour of making the call for the washing machine issue! Definitely recommend this company for all plumbing/heating services!! Five star service all round.

Our boiler stopped on Friday 31/5. We contacted Steve Robinson. He quoted on Monday 3/6 - his quote was £600 cheaper and was fitted and working by Thursday 6th June. Staff polite and efficient but Steve went the extra mile to help us manage our payment in the most efficient way

I call Steve as I had to complete my gas annual inspection of the boiler and gas hob. Even it was late his response was immediate and manage to find a slot on his busy schedule to accommodate my request. He was punctual on time and price agreed at the beginning. He done the job properly and left the property in the same condition as before. Highly recommended for his professionalism.

We had a combi installed after our aging back boiler packed in. After the installation on the first evening of switching on the central heating only the downstairs radiators were working. However, on return from holiday, Steve contacted me and we talked through the problems we had and as a result he made a very generous compensatory offer which I consider an example of genuine concern for good customer service.

I recently moved to a new property and discovered my boiler is not working properly. I randomly chose Robinson H&P to ring for help. Steve came straight away and discovered the boiler needs replacing. Kane was able to fit new one the day after and it only took few hours. They were both super nice and professional! I highly recommend Robinson H&P. Could not wish for better service :)

Steve Robinson delivered exactly to his quotation, what was promised in terms of the installation schedule on time and on budget. First class installation service by his team, great lads extremely tidy, considerate and highly efficient. Absolutely no hesitation whatsoever in recommending Robinson Heating & Plumbing.

Old boiler started leaking last July. Steve came straight out and we had a new boiler fitted within 2 days. Since then we have had a few issues with our condenser pipe which was nothing to do with the new boiler however Steve has gone out of his way to ensure our problem was fixed. Great, friendly, reliable service would definitely recommend Steve and his team!

My dad who 89 had someone else out to renew a gas hob they took it out but refused to come back after getting paid ..Steve Robinson seen my plea and came straight out fitted new one at a great price,very professional and tidy finish ..would recommend and will be using him again. Thanks again .

Steve was contacted on a Thursday as boiler had died, we had neither hot water or heating. He shuffled commitments to fit a Worcester Bosch combi boiler on the Friday. The whole experience was both professional and also competitive from a financial perspective. Steve and his team were excellent and I would highly recommend.

Prompt and did a great job. He replaced my radiator and reset my boiler. Excellent work. Good value.

Excellent Work carried out promptly no mess. Steve and his workman were brilliant. New boiler within a couple of hours.. Top class workmanship. Would highly recommend this company to anyone.

Had a boiler issue in a property I rent out and was stuck in Yorkshire with no car. Called Steve and he was very busy but luckily he managed to make a spare hour to go and collect my spare keys and then go fix and then drop the keys back off, all while I was away on holiday! Thanks again Steve!

Steve came in about 1 hour after I phoned him on Friday, after discussing my needs he gave me an excellent price for a new boiler and it was fitted on the Monday. He is prompt and courteous and along with his fantastic team made a great job of replacing my boiler. I have no hesitation in recommending him and will certainly be using him again. Thanks again to Steve and his team. Dave..13/03 2018