R M Plumbing & Heating

Ronnie replaced a '2 lever swivel spout type' wash basin tap that was leaking and no longer suitable. I had seen a Bristan tap that matched my existing bath taps and he obtained this for me. Having fitted the basin and taps myself in a restricted space some years ago I appreciated the difficulty of the task and one that my ageing frame is no longer capable of! He carried out the job carefully and satisfactorily and cleaned up as he went along. I initially contacted him by leaving a message; he called me back within the hour. He arranged a day to look at what was needed but called me the next day to see if he could call in earlier, this suited me and he listened to what I wanted and took the details of the tap. He gave a price that I considered reasonable for the on and off job times involved. He suggested a date for the job and explained this would depend on his other work and obtaining the tap. He rang me the next day to say he had obtained the tap and could do the work that day, if I wished. I was more than happy to get the work done so soon and with the way he communicated with me, so overall I am very happy with his work and would call on him again.

My heating system was making a horrible noise; my usual heating engineer was not responding to my calls so I checked out this website and found Ronnie. He came the very next day and was initially puzzled by my explanation of the problem and my own attempts to diagnose it. However by a patient and logical process of elimination he found and fixed the source of the problem. He was courteous and helpful, explaining clearly each step he was taking, and I would certainly use him again.

I called Ronnie in the off chance that he could find a slot to replace my kitchen tap and a couple of minor plumbing issues. Not only was he able to fit me in a few days later, but he came to inspect the issues involved on the same day. He explained clearly what I could expect and the cost involved. I then found out that I had a more serious problem with the cold water tank. We were able to communicate through text messaging and photos. Ronnie diagnose the problem with leak and was able to get the necessary parts. He came in on the agreed date to do the work, on time, worked through all the items methodically, and did the necessary repairs tidily. He also put the insulation back on the tank, tape it around, etc. I was really pleased to have found him through Trusted Traders and in general, very pleased to have found a trusted site to solve home emergencies when necessary. Thanks.

Ronnie responded quickly to our request to look at the job and quote and was able to carry out the work within 48 hours. The radiator and outside tap were replaced. The bath tap was dismantled to find out what was wrong and he was able to fix it rather than replace it. He identified why the shower performance was so poor and fixed that as well. We found him pleasant, punctual and conscientious.

In January, this year, 2022, Ronnie promptly and efficiently replaced our dripping cold water kitchen tap, at reasonable cost.

I had a leak from my (quite old) hot water tank. He did a very good job and sorted it out very quickly. He is knowledgeable & resourceful and I know I can trust him with any plumbing problem. I will certainly use him again.

I have used Ronnie on two occasions, first to repair a leaking WC and secondly to replace a kitchen tap. He was punctual, polite and carried out both jobs very professionally, with attention to detail and leaving everything clean and tidy on completion. I will certainly use him again and highly recommend him.

Ronnie serviced our boiler. He came on time. He not only did the safety checks but also checked the condition of our boiler and cleaned out the 'gunge' inside. He found out that the boiler was reaching the end of its life which is helpful for us to know. It was the most thorough and professional boiler service we have had done. At every stage, he explained what he was doing and how much it would cost. His charges were very reasonable. We will ask him back when we need another service or even a new boiler.

I found Ronnie on the Which Trusted Traders site and found him to be very reliable and punctual. His work ( replacing two old toilets plus two pairs of taps) to be of good quality and his charges were competitive.