Endorsed by Which?

R M Plumbing & Heating

5.0

96 Reviews

Opening Hours
Today -
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jul 2020

About

RM Plumbing and Heating can offer you a wide range of plumbing solutions for domestic and commercial customers in Cheltenham and across Gloucestershire and the surrounding areas.

With over 20 years of experience in the industry, I can take on a wide range of jobs including boiler installations,servicing,power flush,bathroom refit,water leaks and general plumbing.

For your peace of mind, I am experienced in all types of plumbing work and am Gas safe registered.

NVQ level 2 in Plumbing
Gas Safe Engineer
We have carried out our full training from the main boiler manifactures.

Please do not hesitate to get in touch with any questions - I look forward to hearing from you!

(Working safely throughout Covid-19)

What we do

  • Plumbers

    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very efficient and polite
Customer Service
Quality
Value
Ronnie replaced a faulty bathroom sink tap. Provided a replacement tap that was far superior to original and completed the work quickly. Very pleased with Ronnie’s work and would not hesitate to recommend.
Customer in Gloucestershire Posted on 28/12/2023 , work completed 28/12/2023
Extremely conscientious
Customer Service
Quality
Value
Ronnie added a new radiator and changed the condensate outlet on my boiler. The work he did was very neat and he included me in any decisions made. He is the most conscientious contractor I have met and I recommend him for any plumbing you may require. I will use him again.
Customer in Gloucestershire Posted on 29/09/2023 , work completed 29/09/2023
Boiler service
Customer Service
Quality
Value
Ronnie replaced our boiler in October 2021 and it has been heating our house and water with no problems since. Today he has given the boiler and associated system a very thorough service, including cleaning the magnetic filter, testing the exhaust emissions and operation of the boiler control systems. His charges are not the cheapest but they are very reasonable for the quality of work carried out. I have no hesitation in recommending him for installation and service.
Customer in Gloucestershire Posted on 08/08/2023 , work completed 08/08/2023
Wash basin and tap replacement
Customer Service
Quality
Value
Ronnie replaced our cloakroom pedestal wash basin and taps to our complete satisfaction. We have used Ronnie on previous occasions and once again have found him to be pleasant, punctual and very conscientious. We would not hesitate to contact him in the future if we were to have any more plumbing issues.
Customer in Worcestershire Posted on 11/07/2023 , work completed 06/07/2023
Excellent Work
Customer Service
Quality
Value
Ronnie serviced our Worcester Bosch boiler. He was very professional, talking us through the process and also ensuring that the work was signed off to our satisfaction. Definitely using again, thank you Ronnie.
Customer in Gloucestershire Posted on 06/05/2023 , work completed 05/04/2023
Excellent tradesman
Customer Service
Quality
Value
I came across Ronnie Modenese by a recommendation from someone else and have been very pleased with the service and standard of work that I have received. Ronnie attended very promptly after contact, diagnosed the problem, a leaking toilet on flushing, and promptly fixed the fault, which was more complex than it seemed at first. His work was very clean, speedy and he charged me a very fair amount. He is about to undertake some other plumbing work for me and I have no doubt that it will be well dealt with. A real find. One other important factor is that he is intelligent as well as skillful.
Customer in Gloucestershire Posted on 05/03/2023 , work completed 02/12/2022
Great Service Engineer
Customer Service
Quality
Value
Ronnie worked on our Gas Boiler which was giving us real problems. He did an amazing job and now it works perfectly. The problem was a complicated one which required him to understand much more than what was required for a simple service. He kept me informed of progress throughout the process and I never had any doubt that he would fix it. It now works perfectly and now I know how thorough his work is, we will continue to use his services in future. He was a real pleasure to have working in our house and I would recommend him to anyone in need of a really competent and reliable engineer.
Customer in Gloucestershire Posted on 04/03/2023 , work completed 03/03/2023
Replacement basin tap
Customer Service
Quality
Value
Ronnie replaced a '2 lever swivel spout type' wash basin tap that was leaking and no longer suitable. I had seen a Bristan tap that matched my existing bath taps and he obtained this for me. Having fitted the basin and taps myself in a restricted space some years ago I appreciated the difficulty of the task and one that my ageing frame is no longer capable of! He carried out the job carefully and satisfactorily and cleaned up as he went along. I initially contacted him by leaving a message; he called me back within the hour. He arranged a day to look at what was needed but called me the next day to see if he could call in earlier, this suited me and he listened to what I wanted and took the details of the tap. He gave a price that I considered reasonable for the on and off job times involved. He suggested a date for the job and explained this would depend on his other work and obtaining the tap. He rang me the next day to say he had obtained the tap and could do the work that day, if I wished. I was more than happy to get the work done so soon and with the way he communicated with me, so overall I am very happy with his work and would call on him again.
Ken in Gloucestershire Posted on 03/03/2023 , work completed 02/03/2023
Prompt & efficient response
Customer Service
Quality
Value
My heating system was making a horrible noise; my usual heating engineer was not responding to my calls so I checked out this website and found Ronnie. He came the very next day and was initially puzzled by my explanation of the problem and my own attempts to diagnose it. However by a patient and logical process of elimination he found and fixed the source of the problem. He was courteous and helpful, explaining clearly each step he was taking, and I would certainly use him again.
Customer in Gloucestershire Posted on 19/10/2022 , work completed 14/10/2022
Excellent, prompt work carried out
Customer Service
Quality
Value
I called Ronnie in the off chance that he could find a slot to replace my kitchen tap and a couple of minor plumbing issues. Not only was he able to fit me in a few days later, but he came to inspect the issues involved on the same day. He explained clearly what I could expect and the cost involved. I then found out that I had a more serious problem with the cold water tank. We were able to communicate through text messaging and photos. Ronnie diagnose the problem with leak and was able to get the necessary parts. He came in on the agreed date to do the work, on time, worked through all the items methodically, and did the necessary repairs tidily. He also put the insulation back on the tank, tape it around, etc. I was really pleased to have found him through Trusted Traders and in general, very pleased to have found a trusted site to solve home emergencies when necessary. Thanks.
Customer in Gloucestershire Posted on 04/04/2022 , work completed 29/03/2022
Radiator replacement and issues with taps.
Customer Service
Quality
Value
Ronnie responded quickly to our request to look at the job and quote and was able to carry out the work within 48 hours. The radiator and outside tap were replaced. The bath tap was dismantled to find out what was wrong and he was able to fix it rather than replace it. He identified why the shower performance was so poor and fixed that as well. We found him pleasant, punctual and conscientious.
Customer in Worcestershire Posted on 03/04/2022 , work completed 31/03/2022
Tap replacement
Customer Service
Quality
Value
In January, this year, 2022, Ronnie promptly and efficiently replaced our dripping cold water kitchen tap, at reasonable cost.
Customer in Gloucestershire Posted on 12/02/2022 , work completed 10/01/2022
recommended true professional
Customer Service
Quality
Value
I had a leak from my (quite old) hot water tank. He did a very good job and sorted it out very quickly. He is knowledgeable & resourceful and I know I can trust him with any plumbing problem. I will certainly use him again.
Customer in Posted on 02/02/2022 , work completed 16/11/2021
Reliable and professional
Customer Service
Quality
Value
I have used Ronnie on two occasions, first to repair a leaking WC and secondly to replace a kitchen tap. He was punctual, polite and carried out both jobs very professionally, with attention to detail and leaving everything clean and tidy on completion. I will certainly use him again and highly recommend him.
Customer in Gloucestershire Posted on 23/01/2022 , work completed 18/01/2022
Thorough, helpful and polite
Customer Service
Quality
Value
Ronnie serviced our boiler. He came on time. He not only did the safety checks but also checked the condition of our boiler and cleaned out the 'gunge' inside. He found out that the boiler was reaching the end of its life which is helpful for us to know. It was the most thorough and professional boiler service we have had done. At every stage, he explained what he was doing and how much it would cost. His charges were very reasonable. We will ask him back when we need another service or even a new boiler.
Customer in Gloucestershire Posted on 22/09/2021 , work completed 01/09/2021
Punctual, high quality work and good value for money
Customer Service
Quality
Value
I found Ronnie on the Which Trusted Traders site and found him to be very reliable and punctual. His work ( replacing two old toilets plus two pairs of taps) to be of good quality and his charges were competitive.
Customer in Gloucestershire Posted on 19/08/2021 , work completed 09/08/2021
Fast response to faulty toilet system
Customer Service
Quality
Value
It was a very small job but Ronnie done the job he was very polite and professional and it was a good price. Highly recommend
Ying, Cheltenham Posted on 01/10/2020 , work completed 28/09/2020
Boiler and central heating service and flush
Customer Service
Quality
Value
We have an old boiler and heating system, we contcated some plumbers and they were phased by the age of the boiler. Ronnie was unfazed, came out and looked at the system. he was very prompt and on time, and although it was a tricky job, hes doen a really good job.
Kevin, Greet Posted on 22/09/2020 , work completed 10/08/2020
Professional and Efficient
Customer Service
Quality
Value
Ronnie was superb in completing the work for a property I'd just moved into. Had an awkward wobbly kitchen tap which he identified quickly as being a problem with the rubber base. He fitted a replacement that made it stable. There was also an issue with a leak in the base of the tap which he spotted and told me how to quickly fix. The electric shower I have had been connected to the water tank leaving it with a very poor flow and low pressure. Ronnie connected it into the mains with its own valve and fixed a leak in the pipe. When testing it was 10 times better than before. He also checked the immersion heater was working correctly. I'd highly recommend Ronnie as a competent and professional plumber.
Andrew in Gloucestershire Posted on 11/09/2020 , work completed 10/09/2020
Ultra reliable, excellent work and service,highly recommended true professional.
Customer Service
Quality
Value
Re-plumbing and re-do the Central heating for our house eight years ago. Excellent work, attentions to details. Servicing the boiler regularly for us. Very helpful and true professional. Highly recommend and trustworthy. Thank you so much for your work.
Customer in Greater London Posted on 02/09/2020 , work completed 19/08/2020
Boiler service
Customer Service
Quality
Value
This was the most thorough service my gas boiler has ever had. Easy to book an appointment, service was unhurried, polite and punctual. Would highly recommend and will definitely use again and for other plumbing issues.
Customer in Gloucestershire Posted on 29/08/2020 , work completed 26/08/2020
Great job
Customer Service
Quality
Value
Ronnie has carried out a few jobs around the house for us. I can highly recommend him as everything has been completed and checked to the highest standards. I will definitely call him again.
Customer in Gloucestershire Posted on 26/08/2020 , work completed 25/08/2020
Good work
Customer Service
Quality
Value
Efficient, knowledgeable, polite, did the job of fixing a central heating tank overflow problem well.
Customer in Gloucestershire Posted on 25/08/2020 , work completed 25/08/2020
Effiient and speedy
Customer Service
Quality
Value
We needed a leaking cistern valve repaired, the bath water temperature adjusted and a limescale remover replaced. This took three visits - one to scope the job, one to do it and one to fit a part that had to be ordered. Ronnie came at the times agreed, worked tidily, and checked carefully. We will use his services again.
Customer in Gloucestershire Posted on 14/08/2020 , work completed 10/08/2020
Ensuite pop-up plug stuck
I contacted Ronnie via Nextdoor.com who responded promptly, I was unsure if anyone would be interested in doing this job. He contacted me to say he would be with me between 9am and 10am, he was prompt. Ronnie saw what the situation was and suggested that the plug be replaced as it is a bad design. He went and bought a replacement and fitted the new unit... Ronnie had to take off the pedital from below the sink which was attached to the wall to replace it, so was not such a quick-fix. Now I have a fully functioning ensuite, thanks to Ronnie!
Customer in Gloucestershire Posted on 04/08/2020 (Reviewer did not use service)
Repair of dripping tap
Customer Service
Quality
Value
We had used Ronnie before to install a new radiator and change all the thermostats. He made an excellent job of those tasks, so invited him around to fix our dripping tap. He's courteous, very conscientious and highly skilled. He arrived on time and unfortunately hit a slight problem which he has immediately rectified. He clears away tidily and I wouldn't hesitate to recommend him to anyone who needs a plumber.
Customer in Gloucestershire Posted on 11/07/2020 , work completed 11/07/2020
Recent work
Customer Service
Quality
Value
Have just used Ronnie for the first time having found his details on this forum. I can fully endorse the preceding comments. My job was expertly carried with attention to detail, he even called in the following day to check all was OK
Customer in Gloucestershire Posted on 08/06/2020 , work completed 05/06/2020
Great work and problem fixed
Customer Service
Quality
Value
Ronnie repaired our toilet and replaced a filter on our heating system. He was very helpful and explained everything carefully, which I appreciated. I am very happy to recommend Ronnie.
Customer in Bristol City Posted on 08/06/2020 , work completed 21/05/2020
Very thorough
Customer Service
Quality
Value
Ronnie has a very detailed and thoughtful approach to his work. He is pleasant to deal with. Possibly not the cheapest you will find but the job will be done properly with no short cuts.
Customer in Gloucestershire Posted on 03/06/2020 , work completed 19/05/2020
Prompt response - great communication
Customer Service
Quality
Value
Ronnie managed to fit me in at short notice for a fairly small job, which he completed speedily and competently - and at a very reasonable price. I also appreciated that he took time to explain clearly to me what he had done. I would definitely go back to him again for future plumbing work.
Customer in Gloucestershire Posted on 21/02/2020 , work completed 21/02/2020
Prompt quality work on a bath
Customer Service
Quality
Value
The job was to put 2 soft close toilet seats in and a 2 day job on the bath. Rewashering the taps, lifting bath and some tiles and resealing properly. The job was quoted for a fixed price and carried out promptly to a high standard. Very pleased.
Customer in Gloucestershire Posted on 21/01/2020 , work completed 21/01/2020
Excellent work
Customer Service
Quality
Value
Ronnie replaced our boiler and did an excellent job. We are very happy and satisfied with his work and would strongly recommend him.
George Posted on 15/11/2019 , work completed 01/11/2019
Great work
Customer Service
Quality
Value
Ronnie is very professional and did a great job with a tricky washing machine install. Really happy with the standard of work and would highly recommend him.
Laura Posted on 29/10/2019 , work completed 18/10/2019
Excellent Job
Customer Service
Quality
Value
Ronnie installed a water softner for me. From beginning to end his work is neat, tidy and precise – I was very impressed with the work carried out. Will definitely call him again for future jobs. Highly recommended!
Customer in Greater London Posted on 21/10/2019 , work completed 04/10/2019
The best plumber
Customer Service
Quality
Value
I've used Ronnie for years, and today Ronnie came for my shower problem. He's not only sorted the shower mess, and also fixed my replacement toilet seat! And trust Ronnie who'd never over charging for the work, so lucky that I have Ronnie whenever need the plumbing work. I did recommended Ronnie to my friends, and of course all of them were happy customers!
Irene Posted on 20/08/2019 , work completed 20/08/2019
Good thorough work
Customer Service
Quality
Value
Ronnie has serviced my boiler several times. He does a thorough job and gets to the bottom of any issues identified. This time he found the source of a leak and followed up with an immediate solution. He charges a fair price. He is also neat and tidy win everything he does: tools, paperwork, and so on. Highly recommended.
Customer in Greater London Posted on 28/07/2019 , work completed 26/07/2019
Recommending Ronnie Modenese
Customer Service
Quality
Value
Ronnie visited today to carry out the regular annual service of our boiler. Over the past 10-ish years Ronnie has worked on lots of different aspects of plumbing in our house, eg installing a new boiler, replacing radiators, diagnosing and fixing a problem with the central heating. Without reservation I recommend employing Ronnie for plumbing and heating work.
Customer in Greater London Posted on 25/07/2019 , work completed 25/07/2019
Excellent job
Customer Service
Quality
Value
Had a problem with my shower valve,called RM Plumbing & Heating to discuss the issues. We arranged a visit and in few minutes Ronnie identify the issue. He was so prompt to order the replacement parts and mended my shower with no fuss. I'd definitely recommend them to family and friends. 10 out 10.
Customer in Greater London Posted on 20/05/2019 , work completed 17/05/2019
High quality of work
Customer Service
Quality
Value
Ronnie is a very reliable & knowledgeable plumber. Over the years he has been my go-to plumber for carrying out various plumbing & central heating work. I am always confident that his work will be 100%.
Mistry Posted on 09/10/2018 , work completed 09/10/2018
Very impressive
Customer Service
Quality
Value
Ronnie Modernese arrived exactly on time with all the necessary tools and equipment, including the replacement part for the hot water storage tank (which he had sourced the day before - at short notice). He drained the tank - in spite of having to pump the water out uphill - emptied a large amount of time scale debris from the bottom of the tank, fitted the new heating element, tested all joints and cleared up afterwards. A fantastic job - he takes a real pride in his work - very rare these days.
Sarah, Hertfordshire Posted on 16/05/2018 , work completed 16/05/2018
Knows what he is doing
Customer Service
Quality
Value
Needed a plumber over the bank holiday weekend as we had a large water leak from a faulty shower. Ronnie came, understood the problem and very quickly stopped the water and capped the pipe till a new shower could be obtained. He sourced a replacement shower for me and returned a couple of days later to fit it. Had confidence in him knowing what was needed and he did a great job at a fair price. Would I use him again, yes definitely. Like to use someone who knows what they are doing and carries out the task quickly and efficiently.
edgwaremike Posted on 11/05/2018 , work completed 11/05/2018
Excellent job
Customer Service
Quality
Value
Ronnie came out on Bank Holiday Monday and sealed the pipe that was pumping out water and flooding my downstairs. Broken pipe leading into a shower visit. He sourced a replacement and promptly fitted it. Very pleased with the standard of work and would certainly use him again.
Michael, Middlesex Posted on 09/05/2018 , work completed 09/05/2018
Excellent work - thorough and properly planned
Customer Service
Quality
Value
Ronnie replaced a basin, cabinet and shower for us. He took care to explain the options and plan the work. (He also cleanly worked around a strange installation from years ago which we didn't want to touch - because it would have required knocking holes in the wall.) His price was very reasonable, he's a tidy worker and he made sure all the details were right before he left. We're very happy with his work and would definitely use him again - and, of course, thoroughly recommend him.
Peter T Posted on 28/03/2018 , work completed 28/03/2018
Reasonably priced and prompt service
Customer Service
Quality
Value
I called Ronnie at 8.40am. By 10.30 he had arrived, identified the issue, collected the replacement part and fitted it for a great price. Excellent service many thanks
James Stevenson Posted on 14/03/2018 , work completed 14/03/2018
Very high standard of work and professionalism
Customer Service
Quality
Value
I emailed Ronnie to ask him to plumb in my new dishwasher and a washing machine and Ronnie did a fantastic job. He gave me a very reasonable quote and upgraded my previously very badly plumbed in kitchen sink and prevented a leak from the washing machine. Very reliable and professional, he went above and beyond and did the work to the highest standard. I would recommend him very highly.
Kristyna Kanokova Posted on 13/03/2018 , work completed 13/03/2018
Strongly Recommended!
Customer Service
Quality
Value
We contacted Ronnie on two different occasions and in both cases he was quite easy to get hold of and very accommodating when arranging a visit. His work was professional, clean and no job seemed too big. Everything he did was explained thoroughly and he always tried all options before spending money. We found Ronnie to be a personable, trustworthy and reliable plumber, It is nice to know that in our time of need there is someone like Ronnie to call on. Grazie grazie grazie :)
Trify83 Posted on 05/03/2018 , work completed 05/03/2018
To the rescue
Customer Service
Quality
Value
Woke up to a frozen pipe, no water. Called Ronnie, he was in the area and came straight away. Struggled to get to me on very icy very steep hill. Fixed the problem and gave advice. Will definitely use again.
Sandra Taylor Posted on 01/03/2018 , work completed 01/03/2018
Flushing out central heating system
Customer Service
Quality
Value
Ronnie came to investigate why a new boiler was not bringing us really hot radiators. He diagnosed the system needed flushing(even though this had allegedly been done a year ago). It was a big job,requiring valves on 22 radiators and took one and a half days . He explained everything and produced the proof of what had caused the problem. Tidied up and gave advice. House is now really warm. Strongly recommended.
2011-08-12 18:46:19.733 Posted on 22/11/2017 , work completed 22/11/2017
Highly recommended
Customer Service
Quality
Value
After being told by another Plumber that I needed a new boiler (the quote was for £2.500), I contacted Ronnie via Which Local. He spent an hour checking my boiler and we decided on a repair which cost around seven hundred pounds and took a day. I rent out several properties and good honest trades people are so hard to find I would recommend Ronnie at every level... Roger Levy
Roger Levy Posted on 16/11/2017 , work completed 16/11/2017
Highly Recommended
Customer Service
Quality
Value
I have had Ronnie about 4 or 5 times in the last few years, either to repair my boiler or do the annual service and he always does an excellent, first class job. He comes on time and then takes the time to complete the job properly and makes quite sure that all is in order with my boiler. He even came back a few days later to check the exit flue in the loft was OK. I cannot recommend Ronnie more highly
Green Posted on 12/11/2017 , work completed 12/11/2017
Great find
Customer Service
Quality
Value
I called Ronnie after another plumber said the system needed draining to remove an airlock. Ronnie came the same day in the evening, within 20 minutes. He worked for just over an hour and solved the problem – without draining the system. A great find.
Jonathan Posted on 26/10/2017 , work completed 26/10/2017
Takes pride in his work
Customer Service
Quality
Value
Ronnie fitted a new tap for me when mine suddenly wouldn't turn off. He was the first to reply to queries, quick with his offer of a visit and very efficient in his work. He took as long as it needed once the job was finished to check that there was absolutely no chance of microscopic leakage, then insisted that if there was any query he would return without question. Through, courteous & professional. A very reasonable price, too, arranged beforehand.
JohnBJ Posted on 24/10/2017 , work completed 24/10/2017
Need a first rate heating engineer
Customer Service
Quality
Value
I had some repair and preventative maintenance work done by Ronnie recently. I am very impressed with his: Knowledge Identification of the problems His workmanship I have no hesitation in recommending him to everyone
Lawrence-B Posted on 03/09/2017 , work completed 03/09/2017
Very Highly Recommended
Customer Service
Quality
Value
Ronnie has worked for us for a few years. He is always punctual, very reliable, trustworthy and friendly, nothing is too much trouble for him. He is very efficient, extremely knowledgeable, meticulous and tidy. First class service! He is a charming man and I highly recommend him.
Beverley Posted on 09/08/2017 , work completed 09/08/2017
Always friendly and trustworthy.
Customer Service
Quality
Value
Ronnie's been coming for a few years now to service the boiler and radiators. He takes his time and does the job properly. He's always friendly and trustworthy.
Darren, London Posted on 26/06/2017 , work completed 26/06/2017
My Review
Customer Service
Quality
Value
Always been my go-to plumber
Robert C, London Posted on 09/03/2017 , work completed 09/03/2017
Which? Local Review
Customer Service
Quality
Value
Recently had a WC cistern replaced and an outside tap fitted. Was punctual, thorough and tidy, and sensibly priced.
RIBENA Posted on 23/11/2016 , work completed 23/11/2016
Very meticulous and thorough.
Customer Service
Quality
Value
Ronnie's been working for me for years, in both my home and investment properties. He's always on budget and is very meticulous and thorough.
Dr David, London Posted on 14/07/2016 , work completed 14/07/2016
Which? Local Review
Customer Service
Quality
Value
We had a problem for years with a radiator in an extension at the end of the house being cool or cold. Previous plumbers have failed to fix this, saying there must be a kink in the piping under the floor so nothing could be done. But a power flush by Ronnie (also done to no effect by previous plumbers!) and some rebalancing and the room is warm for the first time in the 9 years we've lived in the house! Fantastic!
JIE Posted on 25/02/2016 , work completed 25/02/2016
Which? Local Review
Customer Service
Quality
Value
Had a boiler cutout problem last week. One plumber told me I needed a system power flush, for ??540. Ronnie came the next day and carefully measured water temps in boiler and radiator, gas pressure etc. and adjusted the gas pressure without needing a system power flush. Since then my boiler has been working perfectly - indeed, it seems to be running better than it has for a very long time! Can't speak highly enough of Ronnie. Not only did he solve my problem, but he saved me over ??400!
Andrew G Posted on 25/01/2016 , work completed 25/01/2016
Which? Local Review
Customer Service
Quality
Value
Excellent service, both in terms of timing and value. Very professional installation of new toilet - highly recommended!
nick45wood Posted on 14/01/2016 , work completed 14/01/2016
Which? Local Review
Customer Service
Quality
Value
Ronnie has come to my house on a number of occasions over the last year to resolve various plumbing matters, which included flushing the radiators and balancing the heating around the house, replaced the pump for the storage tank and resolved our issue with the freezing condenser pipe from the boiler. He is very personable, flexible on timing, most knowledgeable and willing to work until the job was completed to our satisfaction so that we didn't end up requiring him to return, which would have meant that we would have been cold that evening. We would definitely recommend Ronnie to others.
BankManager Posted on 15/09/2015 , work completed 15/09/2015
Which? Local Review
Customer Service
Quality
Value
Installed our new boiler. Very good, professional, neat worker. High quality and reasonable cost. Pleasant and helpful guy. Knows the regulations.
eurotrain4 Posted on 26/09/2014 , work completed 26/09/2014
Which? Local Review
Customer Service
Quality
Value
We had an ongoing problem with our boiler. After spending money on numerous plumbers who failed to repair it, we were fortunate to find Ronnie here on Which local. He patiently diagnosed the problem, and finally got to the bottom of it. With his professionalism, pleasant manner and reasonable charges, I would not hesitate to recommend him.
bambis Posted on 16/06/2014 , work completed 16/06/2014
Which? Local Review
Customer Service
Quality
Value
I had a leaky pipe at the back of my kitchen causing all sorts of issues. I phoned Ronnie and he said he could come along on the same day which was great. Ronnie fixed the problem quickly, gave some recommendations (he seems to be very knowledgeable) and charged a very reasonable fee. I would certainly recommend him without hesitation. Thanks Ronnie
Warm me Posted on 29/01/2014 , work completed 29/01/2014
Which? Local Review
Customer Service
Quality
Value
I had a leaking boiler. Found RM Plumbing & Heating though Which? Local. Spoke to Ronnie and he fitted me in at the end of his day. The problem was solved with installation of new parts in a quick, clean and efficient manner. I'd use Ronnie again....although hopefully I won't have to.
Garden2 Posted on 01/10/2013 , work completed 01/10/2013
Which? Local Review
Customer Service
Quality
Value
Had a failed ignition problem with my 10 years old Puma 80 boiler. Contacted RM Plumbing from Which Local and spoke to Ronnie who promised to visit later that afternoon.This he duly did and after 30 minutes of investigation advised that me that my pilot gas jet was blocked & the ignition was sparking mid-cable (this I witnessed) also the boiler was in need of a full serviced for the amount of dust and debris that was evident throughout the unit.He also advised I needed a new part which he would try and collect and return the next morning to carry out the work. He arrived prompt at 9.30 am.He was unable to secure the new part due to the age of the boiler but was able to replace the ignition cable,re-adjust pilot jet,perform the full service and a gas leak check on the gas meter.My boiler is now fully operational.Professional service at a competitive price. I am a very satisfied customer as the last engineer who worked on the boiler( 2.5 years ago) did not offer a full service, am sure it needed that then,or conduct a gas leak check before leaving.
Trevise Posted on 15/08/2013 , work completed 15/08/2013
Which? Local Review
Customer Service
Quality
Value
Once again R M Plumbing has not disappointed. Ronnie fitted a new toilet and washhand basin in my bathroom. The area was very tight but he managed to do an excellent job! As usual polite, hard working, clean & tidy worker. Reasonable price charged for a tricky job.
Nonnapaula Posted on 07/08/2013 , work completed 07/08/2013
Which? Local Review
Customer Service
Quality
Value
We had a problem with our central heating radiators, Ronnie investigated, recommended a solution, quoted a very fair price, the radiators are now working. Ronnie has done several jobs for us and I would not use anyone else.
janetlp Posted on 19/12/2012 , work completed 19/12/2012
Which? Local Review
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I broke the ignition control assembly on my nearly obsolete old boiler this week. Ronnie came in and photographed the broken unit, took the part number and went off to see if he could order one. Next day he phoned me to say that he had located one and the price and asked if he should order it. He phoned again when he had the part and arranged to come and fit it two days later and arranged a time. ( There was no urgency as it was warm weather and I had an immersion heater for hot water ). Ronnie returned two days later on time with the part, fitted it and tested the boiler. Excellent service, reasonable price and one happy customer!
DEED Posted on 02/08/2012 , work completed 02/08/2012
Which? Local Review
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I found RM Plumbers & Heating on the Which Local website.After quoting a very reasonable price Ronnie installed a new 'all house pressure pump' in my house after taking out the old shower pump. The job took longer than he anticipated, he had to divert the pipes. He was here from 11am to 8pm with just one break to get some more pipe from the shop. Ronnie worked diligently and got the job done. His work was first class! Punctuality, always perfect! Price for the job, only extra he charged was for materials! All in all a friendly, likeable, hardworking, honest man who I hope to use again & again! I would reccommend him to anyone! Excellent service!
Nonnapaula Posted on 24/04/2012 , work completed 24/04/2012
Which? Local Review
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Ronnie visited my 91year old parents on the day I contacted him, telephoned me with a plan and emailed a quotation. The problem was solved a few days later. Ronnie had achieved what HomeServe and another plumber failed to deliver over the previous 4 months!! My mother has nothing but praise for the way in which Ronnie works. She will be using him in future and recommending him to others.
w? member RH5825 Posted on 13/04/2012 , work completed 13/04/2012
Which? Local Review
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Ronnie serviced our central heating boiler and open flame gas fire. He was very thorough. The fire was installed 14 years ago and, as the manual was ambiguous, he spoke to the supplier and manufacturer to ensure all current ventilation requirements were met. He was very polite and efficient and kept to his estimate. Recommended.
Grace Gantitle Posted on 14/02/2012 , work completed 14/02/2012
Which? Local Review
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Ronnie was excellent - he came precisely on time, sorted the leak and replaced the necessary parts in a very efficient manner. Superb value for money and will always use in future (leak had come from other plumber doing a quick fix job). Would highly recommend!!!
millie8 Posted on 10/01/2012 , work completed 10/01/2012
Which? Local Review
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I am very happy with his job. It was just annual gas service and he came on time spent 3 hours to check every thing through and also kept his estemate. He will be in my book for long time to come. 100% recomendation. Miyoko
tako Posted on 14/10/2011 , work completed 14/10/2011
Which? Local Review
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He came on time, did a very thorough job and kept to his estimate even though the work took longer than he anticipated. What more can one ask? We will certainly call on him for future work.
Julianna Posted on 14/10/2011 , work completed 14/10/2011
Which? Local Review
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I thought I had posted a recommendation previously but realised that for some reason it had not been published on to the site. Several months ago, Ronnie sorted out our electric water heating tank, correctly diagnosing the problem where 3 previous plumbers had failed (and charged). He is extremely efficient, takes the time to explain everything along the way, and is clearly dedicated to doing a thoroughly conscientious job. He is trust-worthy and, in my view, under-charged us for the work he did. He really is excellent and i would not hesitate to use him again.
carol thomas11 Posted on 28/09/2011 , work completed 28/09/2011
Which? Local Review
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Ronnie removed a cold water tank from the attic for me and connected my bathrooms up to the mains. He did a great job. He keeps you informed and does what he says he's going to do. What more could you ask?
ASC1 Posted on 17/06/2011 , work completed 17/06/2011
Which? Local Review
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I rang Ronnie because of the reviews here. It was not urgent and we fixed an appointment for a few days time on a Saturday afternoon. He arrived on time and looked at our troublesome boiler. Sadly, he was unable to service it and talked us though all the options. He fixed a leaky tap too at the same time. We decided not to go ahead and live with what we had. I rang Ronnie to tell him and he did not want payment. Ronnie was smart, helpful, fair and honest. I recommend Ronnie to others and feel duty bound to ring him next time I need a plumber.
GP, Harrow Posted on 13/06/2011 , work completed 13/06/2011
Which? Local Review
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We had a leaky radiator which was leaking through the ground floor ceiling. Ronnie came by the following morning, on time, to see what needed to be done, and temporarily fixed the leak to reduce the overnight damage. He then came the following afternoon to fix the problem. He didn't charge for the first visit which was surprising as most plumbers would! He also checked a problem I was having with my boiler without additional charge. I would absolutely recommend him and will definitely be using hime again!
jenale Posted on 24/05/2011 , work completed 24/05/2011
Which? Local Review
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Ronnie diagnosed a problem with our water system which several previous plumbers failed to do. He really does do all as described in other Which reviews. He's punctual. He gives a very fair charge and I was extremely confident in this, particularly as he discounted certain problems which could have resulted in having to spend alot more money. He explains everything that he's doing. He refuses cups of tea because he prefers to get on with the job... He is a real find and we will definitely use him again. Can't rate highly enough.
carol thomas Posted on 05/04/2011 , work completed 05/04/2011
Which? Local Review
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I found Ronnie on this site as I needed someone to visit my 95 year-old aunt who said her radiators weren't working and the house was cold. Ronnie was there inside 2 hours, fixed the problem and then went back when I realised my aunt hadn't told him about a lack of hot water problem. My aunt rang me to say he was a perfect gentleman and felt very comfortable with him in the house. Her boiler is near the end of its life and there's now only one person I would call in to do the job. And thank you Which? Local
jeanluc Posted on 22/02/2011 , work completed 22/02/2011
Which? Local Review
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I decided to use this service after seeing that there were 14 positive comments about the company. Ronnie was very polite and hard-working when he came over, and gave a very reasonable price. He fixed a wobbly kitchen tap in a very tight angle quickly. On the second visit he only asked for half the price. Highly recommended!!!
kaixin Posted on 10/02/2011 , work completed 10/02/2011
Which? Local Review
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It is with pleasure that I recommend Ronnie of RM Plumbing and his colleagues. I had a leak in my bathroom and had paid one plumber about £150 and the shower still leaked. Ronnie came by, looked at the work, and in no time explained that when the house was sub-divided into the two flats, the bathroom wall had been done economically; there was no plywood behind the tiles on the wall. So they all came off, plywood was purchased, and I was given a 1 year guarantee for the work done; he would fix it free of charge if his work caused any further leaks in that year. Ronnie did not do all the work himself, but had a tiler and an assistance. i found all three very clean and honest, and had no hesitation giving them the front door keys as i had to go out whilst the work was being done. The work took one and a half days, and cost around £600. But it seems very well done. i have since had Ronnie around for other plumbing problems, and continue to be most happy with his work. I had one small complaint: his tiler took the old tiles from my shower downstairs to clean off the old glue, and left some mess in the driveway. I mentioned this to Ronnie when I next saw him, and he apologised, and I've no doubt he had some sharp words with his two colleagues. I intend him to do whatever future plumbing needs doing; what more can one say?
ianmordant Posted on 13/01/2011 , work completed 13/01/2011
Which? Local Review
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Ronnie sorted out some radiators for me that needed removal and replacing for plastering work. Also fixed a toilet which had a blocked valve and was filling slowly. Always punctual, efficient and professional.
Robert C NW6 Posted on 19/11/2010 , work completed 19/11/2010
Which? Local Review
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Ronnie fitted my kitchen tap after finding parts that were missing. He also fixed a problem with my toilet which was not flushing properly. He noticed that clips were missing from my dishwasher and washing machine connections (fitted by another plumber) which could have been disastrous. Very diligent, reliable and trustworthy, would not hesitate to recommend.
janetlp Posted on 25/10/2010 , work completed 25/10/2010
Which? Local Review
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Ronnie came when he said he would, worked with care to solve a problem that we had with a close coupled cistern that another plumber had not been able to solve. The cistern is working perfectly now and we thought his charges represented very good value. I will certainly use his services in the future and will reccommend him to any friend needing a plumber.
cartref Posted on 22/10/2010 , work completed 22/10/2010
Which? Local Review
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I called Ronnie to fix a problem with my toilet not flushing properly. Ronnie came round at the time arranged, knew exactly what the problem was and fixed it within 2 minutes. He refused to charge and has offered to find a part for a tap that I was given. I cannot recommend highly enough, reliable, knowledgeable and very pleasant.
janetlp Posted on 02/10/2010 , work completed 02/10/2010
Which? Local Review
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We had a few wear and tear leaks which he dealt with quickly and cheaply. We had a dripping Franke mixer tap in the kitchen which we had been told by two other plumbers could not be repaired. Ronnie managed to get a spare disc and repaired it for a fraction of the cost of a replacement.
Linda Warman Posted on 11/09/2010 , work completed 11/09/2010
Which? Local Review
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Very obliging and efficient. Would unhesitatingly recommend.
Blue Note Posted on 05/08/2010 , work completed 05/08/2010
Which? Local Review
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I chose R M Plumbing & Heating based on the very good feedback from Which Local. Ronnie changed out a hot water immersion element for my mother-in-law who is an elderly lady that lives on her own. The work was carried out to a high standard and he got an electrician colleague to check an associated item at no additional cost. For the work involved, the cost was realistic. My mother-in-law said that Ronnie was charming. Very highly recommended.
Dan42 Posted on 05/07/2010 , work completed 05/07/2010
Which? Local Review
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This plumber came to fix a toilet overflow leak. He solved the leak. What impressed me most was that he didn't insist on replacing parts where he couldn't see a fault. This was about a month ago and the toilet is still working well.
Gelmarge, Finchley Posted on 23/06/2010 , work completed 23/06/2010
Which? Local Review
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I contacted Ronnie after seeing the reviews on this site. He did an excellent job and takes pride in his work. The job was to change an Electric Shower and proved to be tricky as the new one was a completly different design which involved altering the piping and replacing tiles. I highly recommend him.
keiththompson Posted on 06/05/2010 , work completed 06/05/2010
Which? Local Review
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Ronnie fixed a non-functioning push button air flush on our toilet. He was punctual, polite and helpful. I mentioned that the thermostatic valve on our bath didn't work (we could only draw boiling water!) and the taps were very stiff. He came back two days later and remedied both problems with no fuss. Ronnie is efficient and his charges are modest. Recommend very highly.
MH-Edgware Posted on 12/04/2010 , work completed 12/04/2010
Which? Local Review
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Had a blockage between the cold water tank and the taps. Phoned Ronnie in the morning. Early afternoon he phoned to let me know he was on his way. Fixed the problem. Explained what he was doing. His charges were very reasonable and I have no hesitation in recommending him.
Johncw35 Posted on 13/02/2010 , work completed 13/02/2010
Which? Local Review
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Excellent and prompt service from Ronnie. Very polite.A clean and efficient worker. He quickly identified and repaired the water leak at a reasonable charge. I have no hesitating in recommending him and would definitely use him again.
derekhareart Posted on 05/02/2010 , work completed 05/02/2010
Which? Local Review
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Ronnie did several high quality jobs for me, fitting in a new toilet, changing a bath and replumbing a sink. Always very punctual and polite. No detail to small to sort out. A true professional.
Robert C NW6 Posted on 14/12/2009 , work completed 14/12/2009