S & A Heating Limited

I contacted James at S&A Heating Ltd about replacing my old, inefficient, and expensive-to-run electric boiler. I explained that I had a big open plan room that was impossible to heat, as well as problems with the water flow and he visited soon after. The appointment wasn’t rushed, and he took the time to really understand the problems and was able to make recommendations to help solve the problem. I knew before I received the quote, which was very reasonable, that having met him and read the previous reviews that I wanted his company to do the work. He arrived to do the install with Richard, and they worked solidly for two days. They were extremely easy to get on with, they knew exactly what they were doing and nothing was too much trouble. They were very punctual, tidy and didn’t leave until they had made sure I knew how the system worked and was happy with it. I can thoroughly recommend them.

My old boiler of 17 years broke down & was condemned in July 2024. As I am in receipt of pension credit, I applied for help from various companies who followed the Government's Eco Scheme. However, after several enquiries I found out that because my old boiler was a condenser boiler, and because my house is listed and in a conservation area, I was disqualified from getting any help. Thank goodness I was told about LEAP and Exeter Community Energy. “These people realise that you need a new boiler, and they don’t mind if your old boiler was a condenser, nor what type of house you live in, they just see that you need a new boiler". I was told. I rang LEAP in July, and was told that they were not taking applications until October. I rang again in late September, as they suggested. Shaun Caddick from Exeter Community Energy visited me, and asked me various questions. He took details of the old boiler. Then checked things around the house. He was very kind and was optimistic that I would get help. I felt reassured. Soon it was arranged for James from S & A Heating to fit a new boiler. He worked hard all day and finally explained how to use the boiler and thermostat, in a clear way that was easy for me to understand. He left everything clean and tidy. I am over the moon, and thrilled to bits! No more hot water bottles, nor carrying saucepans of hot water up to the bathroom for a wash. My house is now warm and getting aired. Thanks to James, who worked hard fitting the new boiler.

New boiler installed in a day, very professional and pleased with the new boiler. Installer was happy to help and supported me with any questions I had.

Great from start to finish. From the office staff to the service engineer, nothing was too much trouble. I was left with no heating following a breakdown in my system and they fit me promptly, ensuring I was not left vulnerable and without heating and water during this cold spell. The engineer took the time to explain all the controls to me and didn’t make me feel rushed or like I was a burden. They cleared up afterwards and left everything clean and tidy. I would highly recommend. 5 stars all round.

S&A Heating - Great service, communication, helpful advice. James and the team are friendly, and always willing to help.

Turned up on time , completed work with no mess and gave free advice on other plumbing when asked. 100% will use again as trustworthy and professional

S and A Heating installed a replacement boiler recently for me. They were polite and courteous their work was prompt and explained everything I needed to know for full operation of the boiler, leaving the area tidy and clean. I would definitely recommend their services

We dealt with Shawn and Richard. They were both friendly, courteous and professional in every aspect. All work was completed in a timely and tidy fashion. Great price and service so we can wholeheartedly recommend S&A Heating Ltd.

I’ve used S and Heating since roughly 1985. They are reliable with honest trustworthy advice. Over the years I have had annual boiler service and gas fire service, two new boilers (the second just fitted last week). I have frequently recommended them to others.

They provided a prompt competitive quote. They came when they said they would. They did what they said they would. They charged what they said would. They were friendly, courteous and professional throughout. They worked hard with a minimum of disruption and left no mess. A quality job. I would happily recommend them.