S & A Heating Limited

I contacted James at S&A Heating Ltd about replacing my old, inefficient, and expensive-to-run electric boiler. I explained that I had a big open plan room that was impossible to heat, as well as problems with the water flow and he visited soon after. The appointment wasn’t rushed, and he took the time to really understand the problems and was able to make recommendations to help solve the problem. I knew before I received the quote, which was very reasonable, that having met him and read the previous reviews that I wanted his company to do the work. He arrived to do the install with Richard, and they worked solidly for two days. They were extremely easy to get on with, they knew exactly what they were doing and nothing was too much trouble. They were very punctual, tidy and didn’t leave until they had made sure I knew how the system worked and was happy with it. I can thoroughly recommend them.

My old boiler of 17 years broke down & was condemned in July 2024. As I am in receipt of pension credit, I applied for help from various companies who followed the Government's Eco Scheme. However, after several enquiries I found out that because my old boiler was a condenser boiler, and because my house is listed and in a conservation area, I was disqualified from getting any help. Thank goodness I was told about LEAP and Exeter Community Energy. “These people realise that you need a new boiler, and they don’t mind if your old boiler was a condenser, nor what type of house you live in, they just see that you need a new boiler". I was told. I rang LEAP in July, and was told that they were not taking applications until October. I rang again in late September, as they suggested. Shaun Caddick from Exeter Community Energy visited me, and asked me various questions. He took details of the old boiler. Then checked things around the house. He was very kind and was optimistic that I would get help. I felt reassured. Soon it was arranged for James from S & A Heating to fit a new boiler. He worked hard all day and finally explained how to use the boiler and thermostat, in a clear way that was easy for me to understand. He left everything clean and tidy. I am over the moon, and thrilled to bits! No more hot water bottles, nor carrying saucepans of hot water up to the bathroom for a wash. My house is now warm and getting aired. Thanks to James, who worked hard fitting the new boiler.

New boiler installed in a day, very professional and pleased with the new boiler. Installer was happy to help and supported me with any questions I had.

Great from start to finish. From the office staff to the service engineer, nothing was too much trouble. I was left with no heating following a breakdown in my system and they fit me promptly, ensuring I was not left vulnerable and without heating and water during this cold spell. The engineer took the time to explain all the controls to me and didn’t make me feel rushed or like I was a burden. They cleared up afterwards and left everything clean and tidy. I would highly recommend. 5 stars all round.

S&A Heating - Great service, communication, helpful advice. James and the team are friendly, and always willing to help.

Turned up on time , completed work with no mess and gave free advice on other plumbing when asked. 100% will use again as trustworthy and professional

S and A Heating installed a replacement boiler recently for me. They were polite and courteous their work was prompt and explained everything I needed to know for full operation of the boiler, leaving the area tidy and clean. I would definitely recommend their services

We dealt with Shawn and Richard. They were both friendly, courteous and professional in every aspect. All work was completed in a timely and tidy fashion. Great price and service so we can wholeheartedly recommend S&A Heating Ltd.

I’ve used S and Heating since roughly 1985. They are reliable with honest trustworthy advice. Over the years I have had annual boiler service and gas fire service, two new boilers (the second just fitted last week). I have frequently recommended them to others.

They provided a prompt competitive quote. They came when they said they would. They did what they said they would. They charged what they said would. They were friendly, courteous and professional throughout. They worked hard with a minimum of disruption and left no mess. A quality job. I would happily recommend them.

We have had an old boiler in our Annexe replaced by S&A Heating with a Worcester Bosch Greenstar unit They carried out a survey of the premises & the existing pipework to the old boiler We agreed a resonable price and the work was undertaken during the following few weeks The installation was first rate with very little mess We would recommend using them for other heating work

The installer came on time on the day stated. Explained what he was going to do and what he wasn't doing ! Started as soon as he’d checked the system and carried on until the job was completed. Once he’d finished and cleaned up, which included patching up the brickwork outside, he explained the working of the boiler and as we kept our original controls etc this was so simple. Having used the boiler app 2 weeks now we are so pleased with the results and would recommend S &A heating any time.

Communication and price quoted, excellent. Richard arrived on time and worked for more than 3 days installing my central heating system. Very clean and efficient and tidy worker, sometimes working without a break. When completed he showed me how to use it and made sure I was satisfied before he left, taking all his rubbish and cleaning all areas. He assured me if I needed advice, to just give the company a ring

Excellent advice and service when replacing my very old boiler with a new Worcester. Work completed quickly and efficiently, many thanks Shaun for a very good job.

Richard installed a new boiler, replaced the cold water tanks, and upgraded the system. The work was done very promptly and efficiently, and at a reasonable price. Richard was very hard working, tidy, helpful and friendly. Thank you to all the team- we were very pleased with all aspects of the service.

My boiler that was 26yrs old, replaced as it was overheating & tripping out. I contacted S&A Heating on Thursday 18th March late in the day. Sean came over to give me an estimate the following day – very impressed with the quick service. A price was agreed and S&A were able to do the work the following Tuesday (23rd March). I was provided with two bottles of cleaner that day to put into the central heating ahead of the replacement (S&A were going to come and do this but I did it myself as it was more convenient for me to do it). The new boiler was delivered directly to me on the Tuesday morning around 0845hrs and Richard from S&A arrived about 10 minutes later – very impressed. Richard put dust sheet throughout the house and got straight on to the job. In no time at all the system was drained & flushed, old boiler removed from the loft and the new one installed. The necessary pipe alterations were done, gas pressures tested etc, condensate pipe installed, system filter fitted etc. S&A also registered my new boiler with the manufacturer and I now have a new boiler with a 10yr warranty. This is the second time I’ve used S&A – they previously installed a full gas central heating & hot water system at my mum’s from scratch – Richard was the engineer on that job and once again a fantastic job was done. I cannot recommend S&A Heating enough to anyone needing heating work done – they’re an awesome company, professional & competitively priced. I will definitely use them again in the future.

Richard came out and fitted our new boiler. The service was excellent, very prompt and efficient. Richard is friendly and easy to talk to.

From start to finish SA Heating team were very helpful & informative. My new boiler was installed very professionally & an excellent service all round. Thank you James, Shaun & Richard. I would highly recommend this team.

S&A Heating were tasked with a boiler replacement. The work was carried out on the agreed day. The assessor of S&A Heating had carried out a visit prior to installation to ascertain the work involved. He explained in detail what work would be required to fit the new boiler. The engineer arrived at the agreed time on fitting day and throughout the whole process kept us informed and made sure we were warm enough when there was a need for the doors to be open to drain the radiators due to the extremely cold weather that day. The task was completed by mid-afternoon with the engineer tidying up prior to leaving and all old parts removed. Prior to departure the engineer briefed me on the new boiler operation before going through all the appropriate paperwork and instruction booklets and aftercare information. It was a pleasure to have the engineer in our house, a friendly gentleman who made us feel at ease. Very impressed with the way he worked throughout. Thank you to S&A Heating for a job well done despite the current restrictions. Would have no hesitation recommend S&A Heating to friends.

Will be recommending S&A heating to my family and friends. They were excellent and the engineer Richard was a very clean and tidy worker.

From the moment I met Sean the surveyor from S&A heating I knew I was in safe hands. He was polite and very professional. He was very informative regarding my new boiler and answered all of my questions and followed all COVID regulations whilst inside my home. My boiler was fitted a lot quicker than I expected because of a cancellation and I was so grateful when Sean phoned to tell me it would be fitted before Christmas instead of the New Year. The engineer who fitted the new boiler arrived on time and worked continuously through the day to get my old boiler out and the new one in. Once the job was completed he explained all the functions to me thoroughly and also went through all the paperwork. He was very knowledgeable and professional and cleaned up everything before he left. Because of COVID he made sure he was very careful and followed all regulations whilst inside my house when testing my radiators. I would not have any hesitation in recommending S&A Heating to anyone that needed a new boiler.

The young man who installed my new boiler was brilliant, he worked very efficiently he was very tidy he was very informative explained everything I could not have a better person here to do the job Thank you

Your engineer arrived on time explained everything he had to including the removal of my old dinosaur boiler. Everything was explained with the paper work and how easy it was to use the on off button , much with my poor sight.

I was so impressed with S & A heating from start to finish, on time, extremely hard working and very clean and tidy, laying out dust sheets extensively and wearing shoe covers in the house. Really appreciated that James spent time and patience explaining how to use boiler remote device. Lovely guy and would thoroughly recommend the firm.

They carried out a high quality installation on time and with a "no problems approach". All staff were co-operative, helpful and responded promptly to my communications.

Our 23 year old 400 series combi boiler was condemned as un-repairable on Wed 4th July by the service engineer. we called S&A heating for a quote. Thurs 5th July Sean the surveyor visited in the morning and emailed a quote the same day in the afternoon. We accepted the quote by phone and were given a installation date of Tues 9th July. On the morning of Tues 9th Richard the installation engineer arrived at 8.30am. His first job was to prepare his working area around the boiler with protective dust sheets. That done he worked continuously taking out the old boiler, and replacing it with a new one, Richard is not a 9 to 5 man and by 7pm the system was completed and working, Richard explained all the functions, filled in the paperwork and we signed off the installation. Richard removed all the old parts cleaned the area thoroughly before leaving the house. Because the new boiler was physically the same size only its new appearance showed that the work had been done! otherwise everything was left exactly how it was before the work began. We were only six days without hot water and two of those were a weekend!! which was very little inconvenience thanks to S&A Heating Ltd. My impressions are, excellent company, excellent staff with an exceptional engineer. I would not hesitate in recommending them.

We use S&A Heating to look after our rental properties in Torbay and find them trustworthy and reliable, I would recommend this company to all my friends and family.

Highly recommend Sean and his team. Clean, tidy, efficient, good communications, friendly, knowledgable and experienced.

Replaced my Combi boiler. They were prompt to reply to my original enquiry. Richard came on time, was clean and tidy, explained what he was going to do and when and was very personable. Also gave us ample warning when the water was going off. Job completed to our complete satisfaction.

S and A Heating provided excellent advice on the options that would best suit our home. The work was carried out efficiently, expediently and with minimum disruption. The quality of the work and finishing was excellent. They are hardworking, trustworthy and extremely knowledgeable and made sure we fully understood how to use our new boiler system. We are very happy and cannot praise S and A Heating enough and thank them for doing a fantastic job. We have and will continue to recommend S and A Heating to anyone who may require assistance in the future. Samantha - Paignton

Shawn came and was the first of a number of quotes I had for a complicated boiler replacement. After having seen five more people, not only was Shawn the most reasonable, Richard completed the job with no fuss, was thoroughly professional and a real pleasure to work with. Payment is flexible but more importantly, this business is the only one I encountered who simply told me what I need and didn't try to up-sell or pray on my lack of expertise! Thanks S&A. We'll always use you in future.

Very professional and courteous at all times. I needed to have a new boiler installed and I chose to use this company as they were highly recommended to me. The engineer was very good because he ensured that surfaces were protected and any mess was minimal...he even swept up afterwards. I was informed regularly of progress by the engineer who was able to complete the job without imposition. I have also since then had the boiler serviced. On both occasions arrangements were made easily and the company was very accommodating. I would have no hesitation in highly recommending S & A Heating LTD to anyone requiring excellent customer service.

Relatively small job (Wi-Fi CH programmer). Telephone contact was courteous and pleasant. Fitter friendly and informative. All round great job.