This is an easy review and a rare one-word summary; Brilliant! But of course you need more, so I’ll elaborate. From start to finish S & M were wonderful to work with. Initially Mike came to assess the job and recommended a combi boiler to replace our existing traditional boiler system. We didn’t just want a simple replacement, we wanted the new boiler to be far better than the old one, improving the level of heat that we experience in our extension, as well as the water flow rate to our two showers, things that the old boiler struggled with. After commissioning the job John and Chris came out to do the work, and they were great! They were only with us for three days, and were very friendly, respectful and tidy at all times. They worked very quickly, first installing quite a lot of new pipework (we were moving the boiler downstairs to a new location), setting up the new boiler and then switching us over to the new system. They then removed and disposed of all the old kit, which included a hot water cylinder and header tanks. Our new combi boiler is fantastic. The house has never been warmer, and that includes the extension, and the shower flow rate is so good that you’d think we’d installed two power showers! Mike had obviously sized up the job perfectly. I can heartily recommend S & M and will definitely be back in touch with them again when the need arises. Thank you S & M!