S & M Plumbing & Heating

I needed my boiler repairing and after having it bodged by another company. I found S&M and John promptly came out to have a look. He did the repair but said honestly that it would most likely be a temporary fix. In the end I decided to get a new boiler and chose S&M to give a quote. Mike was friendly and honest (which is rare these days). He went through all the options and told me what would be best for my needs. So with boiler chosen, John came back to do the installation. What a top guy he is. Extremely professional and polite. And within a couple of days I had a brand new sparkly boiler. A slight hiccup a couple of days ago (no fault of S&M by the way), and after a quick email to Tash in their office, John was back and got it sorted the following day. A superb local company providing an excellent service at every step of the way. Mike, John and Tash... 10/10 and deserve a pat on the back.

I had been putting off a big job on my elderly mum’s home for some time - namely changing her heating system from a back boiler to a combi boiler and replacing all the radiators. Found S&M Plumbing & Heating online. Local company and excellent reviews, so began the process, albeit with a little trepidation. Needn’t have worried at all. The owner of the business, Mike, arrived at mums, as arranged, to look at what was required and prepare a quote. At the end of the meeting I could tell he cared about doing a good job and knew I was in safe hands. Quote arrived with me the following day. It was a fair price and around the figure I was expecting. 8 weeks on and the job has just been completed and to a very high standard, thanks to engineers John and Chris. Nothing was too much trouble and they were very respectful of mum’s home. John even returned to hose down and clean the driveway. Final mention to Tash in the office, who coordinated things in a very friendly and efficient way. I am delighted - as is mum! Great job guys and thank you all very much.

Communications from Tash & Mike were prompt, detailed and friendly which counts for a lot. The Impeccable email chains were impeccable which makes things so much easier. The job itself was carried out well and the pricing very clear. Thank you!

Glad I choose to use S&M Pluming. Suffered for several years with a noisy hot water pipe (random clicking) after using kitchen tap, also knocking noise when toilet system refilled after flushing. Also required a new WC , Vanity/sink unit fitting, removal of floor tiles which were replaced with ply sheet and then vinyl cushion flooring. Noisy pipes eliminated by cutting and re-route to several pipes then securing. Then the other new installations were carried out. Quote was very reasonable by Albert, excellent help from Tasha and Mike at the office. Great to have a proper telephone communications and not have to rely on mobile/text messaging. All the plumbing and installations carried out by Trevor, who provided a very helpful, informative service and kept me advise what was being done. Plumbing is now very quiet. Bathroom excellent.

I have used S & M for a number of years for plumbing and annual boiler maintenance. Recently during the scheduled boiler maintenance my boiler failed its emissions tests. A disaster for me as I am reliant on heating and hot water. John made some phone calls and returned at 8-00 am the following morning with a new Worcester Bosch boiler. John and his colleague Albert worked hard in appalling weather conditions and by mid day next day had the new latest edition Worcester Bosch up and running with all the operation and safety checks completed. such an enormous relief to me. They are an excellent company I cannot praise them highly enough. I have no reservation at all in recommending them.

Our boiler broke just before Christmas so after reading the reviews I contacted a and m plumbing. Mike came and gave me a quote which was reasonable and we also took the interest free payments over 5 years which is a brilliant option as it makes it much easier as we are on a budget as most people are nowadays. John the engineer turned up on time and we left him to it, when we returned he had cleaned up any mess he had left and also removed a took with him any of the old equipment and rubbish. Our boiler came with a 5 year guarantee on the stipulation that it is serviced by a woster Bosch engineer yearly which covers any issues you may have in that time period. I can't fault this company, they have done everything they said they would and no issues at all. An honest company with great standards. I would definitely recommend.

John from S & M Plumbing and heating did an excellent job replacing our boiler. He dealt with a potential gas issue easily and was friendly and professional throughout. We're very happy with the job!

Have used this firm for over 10 years Had boiler replaced by highly competent and pleasant engineer John Meticulous efficient service Job done to estimate Neat job including brickwork All staff very pleasant and approachable

Great service both from Mike who surveyed and priced the job and the engineer John who replaced the boiler . We had an old Worcester Bosch boiler and John fitted a new 28i boiler in the kitchen. John , the engineer did a great job and explained what he was doing at all stages of the job. John was very friendly and engaging and left the work area spotless. My wife described John as - A little Ray of sunshine ☀️

Very impressed with the quality of the service provided by SM Plumbing and Heating from their prompt and comprehensive site visit to the excellent installation of our new heating system. Was a big job with John and Chris working hard, always with a smile, for 3 days despite a few challenges thrown at them with the existing pipe works and some difficult to access areas. Special thank you to John for keeping me informed throughout the job with his specialist knowledge and experience. Extremely happy with the quality of the work carried out and all aspects of the job. More than happy to recommend the company to friends and family.