SafeGasUK Ltd

Excellent contact and response to a central heating boiler issue. The company was prompt in relying to a call and assigning an engineer. Gave us clear options for repair or replacement. New boiler was installed and the engineer did it with great consideration to the elderly person in the house.

Our boiler was checked by two plumbers in October. They both said it didn't need replacing yet but would soon. On Sunday 4th December 2022 our neighbours told us that water from our boiler was leaking all over their decking. Now was the time to take action. I found Scott's number through trusted trader and called him on Sunday afternoon. When he answered I explained the problem. He arranged to call me the following day, 5th December, which he did. He came round early afternoon on the same day. He checked everything, including resiting the boiler as it could not go where the old one was. He inspected the underdrawing and decided that the new boiler could go in the dining room, routing the pipework through the underdrawing. He quoted a price which I was very happy with and then surprised me by telling me that the new boiler could be fitted the next day - 6th December! We agreed to this and the team arrived at 08:30 the following day. We got them settled in, explained where tea, coffee etc were and went out for the day. We returned back at about 17:00 and the men were just finishing off. We could not be more delighted with our new boiler. Scott advised us on the make and model and we followed his advice.