Heating Repair
Mark quicky diagnosed that the heating wasn't working due to a faulty solenoid valve. He had the required spare part in the van and was able to repair immediately. Great work !
Customer in Hertfordshire
Posted on 03/05/2024
, work completed 03/05/2024
Recommended
Great work
Many thanks to Mark for fixing our boiler so quickly and for his advice and honesty about the fate of our old boiler . I would (and will) recommend him to anyone . Same day service and a lovely chap to boot . Excellent .
Customer in Hertfordshire
Posted on 16/12/2022
, work completed 16/12/2022
Recommended
Excellent Service
I had already had an emergency plumber attend courtesy of my insurance service and had been told they would need to make a hole in my kitchen/toilet wall to fix the leak. So I contacted my insurance company who agreed to pay if I arranged the plumber. So rang Save Your Energy who arrived promptly and fixed my leak within the hour, they did not have to knock any hole in my walls. Just replaced the leaking pipe, cleaned up and gave me an invoice to pay. Absolutely first rate service and I would totally recommend them.
Anne in Hertfordshire
Posted on 06/09/2021
, work completed 06/09/2021
Recommended
Great work and prompt
Called Save your Energy when our gas boiler broke down. Mark came the same day to diagnose the fault and see if he could fix it there and then. When it turned out we needed new parts he didn't have, he ordered them and came back the next day to finish the job efficiently. He was very knowledgeable and helpful. Will consider using them again.
Customer in Hertfordshire
Posted on 05/06/2021
, work completed 05/06/2021
Recommended
Reliable and good value
Had an issue with the boiler not working. Mark arrived, introduced himself, showed ID and followed coronavirus safety protocols. Diagnosed the issue, provided approx cost, changed the part, checked all the system was working and explained the bill. Good value and would recommend, as arrived also when he said he would.
Declan in Hertfordshire
Posted on 28/05/2021
, work completed 28/05/2021
Recommended
Squeezed me in and sorted my boiler failure in an emergency
Our Valliant boiler packed up in the early hours of Saturday morning leaving us no hot water or heating. Calls to my 'Home Emergency' insurer left me less than impressed as after 2h they hadn't found someone to come and Valliant's service line confirmed it was likely to be a main board failure but '"don't do emergencies" so couldn't help til Tuesday. Having found a local stockist for the part I contacted several boiler repairers but none were willing to do a main board change that day most citing unavailability of spares, despite me having found a stockist (though to be fair one would have done it on Sunday). Mark however, despite being on a job elsewhere, agreed to fit me in, was happy to fit my own part, and advised me to get the board so that it was here when he arrived. He kept me advised by text of his progress and turned up pretty much when he said he would, confirmed the main board fault and within the hour had it up and running again. He also advised on a couple of issues with my installation and suggested things to improve the long term reliability. Mark is a friendly and personable guy who clearly knows his stuff and 'does things properly'. Given it was a weekend emergency call-out his prices were similar to, or better than, others quoted. I shall be using him again to follow up on his recommendations. .
Customer in Greater London
Posted on 14/01/2019
, work completed 12/01/2019
Recommended
Dead Boiler & Toilet
Save Your Energy were recommended to us by a friend of mine about fixing our toilet that hadn't been flushing properly for quite a while...but then the boiler also stopped working so I called Mark, who came around within 2 hours, as he said he would, and diagnosed both problems, neither of which were straight forward things to deal with.....both problems were sorted out the next morning, no fuss, no nonsense, and the bill was very reasonable indeed....excellent service all round
Adrian Revell
Posted on 07/08/2018
, work completed 07/08/2018
Recommended
Content with the service
The engineer turned up when he said and carried out the work professionally. I am content with this service.
Daren, Middlesex
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
Excellent service
First time using this plumber to service my boiler. Came on time and carried out the job efficiently as well as advising on potential future issues for our heating system. I will be using him again.
Robin Crosher
Posted on 22/12/2017
, work completed 22/12/2017
Recommended
Prompt and professional
I would certainly recommend this trader to my friends.
Daniel Michael, Hertfordshire
Posted on 25/11/2016
, work completed 25/11/2016
Recommended
Brilliant
Absolutely amazing service. Came out same day late on a Friday to ensure we had heating for the weekend. Went through everything professionally & ensured we knew what the issue was. Will definitely use again.
Michelle, Hertfordshire
Posted on 04/11/2016
, work completed 04/11/2016
Recommended
First class prompt and reliable
Phoned and came the same day. Fixed burst pipe quickly and efficiently despite hard to get at. Left the job clean and charged a reasonable price considerably less expensive then web sited quotes.
Robin, Hertfordshire
Posted on 01/11/2016
, work completed 01/11/2016
Recommended
Outstanding.
Mark was outstanding, and to say he went the extra mile in helping us is an understatement. A professional through and through, knowledgeable and with great advice.
Steven, Hertfordshire
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Very good advice
Although the job was a simple unblock of a toilet he gave me lots of advice and info re changing my energy supplier. Would heartily recommend.
Gordon, Hertfordshire
Posted on 22/08/2016
, work completed 22/08/2016
Recommended
Prompt, professional & polite
Prompt, professional, polite and reasonably priced.
Alison, Hertfordshire
Posted on 19/08/2016
, work completed 19/08/2016
Recommended
Prompt, helpful, kind and excellent work
A fantastic first experience with SYE Ltd. Mark came out within an hour and skilfully diagnosed the problem, reassured me and sent a colleague around the next day to finish the job. All tidied after! So grateful.
Tina, Hertfordshire
Posted on 03/07/2016
, work completed 03/07/2016
Recommended
Which? Local Review
Knowledgeable and experienced. Excellent and prompt service.
Piozzi
Posted on 27/11/2012
, work completed 27/11/2012
Recommended