Endorsed by Which?

Sevenoaks Bikes

4.9

6 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Sevenoaks Bikes provide only the very best electric and non-electric bikes the world has to offer. Our hand-selected range of bikes is chosen by professionals with nearly 20 years experience in the bicycle industry.

As a certified service centre of excellence for the best brands including Shimnano and Bosch, our dedicated team are always on-hand to service your bicyle or eBike and keep you moving.

We sell custom bikes but our endorsement with Which? Trusted Traders only covers our service and maintenance work.

What we do

  • Bicycle mechanics

  • More Services

    • bike servicing
    • electric bikes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
6 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
New e-bike
Customer Service
Quality
Value
I was considering buying a replacement e mountain bike which is a big investment and visited Sevenoaks Bikes as a specialist in this area. Tim was very knowledgeable and helpful not at all pushy as he knew I was in no rush to change my current bike which I love but it’s getting a bit old now. Tim gave me loads of time so he could understand what I used the bike for and my capabilities so he did not suggest the wrong bike just based on price plus he knew I really enjoyed the bike I currently had. He showed me examples they had in stock but did more research after I left and sent me links to the shortlist he worked out for me. Once I decided which I wanted he had me back with my old bike to measure it up against the possible new model. He then contacted the manufacturer and got me an unbelievable deal which I accepted. The new bike arrived within days and was set to my weight, height and age by the massively experienced workshop team. Tim’s handover was detailed and answered all my questions as well as fine tuned suspensions and brakes along with quick test rides around the block to make sure all changes worked. I know there will be fantastic backup from the the workshop team as I bought my wife’s ebike from them last year and aftercare was one reason I came back for my bike.
Customer in Kent Posted on 08/10/2024 , work completed 26/09/2024
Endorsement Reference
Customer Service
Quality
Value
Recently purchased a new e-bike from Sevenoaks Bikes and would highly recommend. Tim patiently helped me through the process, talking through the different specs of a few options. Had the opportunity to test ride and even change my mind a couple of times! Never felt any time pressure from Tim and the team which is appreciated when making a decision on something you plan to spend a lot of time on. Customer service excellent and absolutely love my new e-bike. 10 / 10
Which? Trusted Traders Consumer Posted on 09/08/2024 , work completed 17/07/2024
The trader replied (on 12/08/2024)
Hi, it was a pleasure helping you to choose the bike. We are delighted that you are so pleased with your bike, it's a good one! All the best, Tim
Endorsement Reference
Customer Service
Quality
Value
Great experience buying a road ebike with these guys. After a brilliant test ride out with Tim, we worked out a lot of spec options before going out on another test ride so felt really comfortable. Went ahead and purchased and comms and service from then on were great. Based on my experience, really recommend this group.
Which? Trusted Traders Consumer Posted on 09/08/2024 , work completed 20/05/2024
Endorsement Reference
Customer Service
Quality
Value
I purchased an e-bike and the service and help I received was first class The bike had to be ordered from Spain and arrived on time. The help received to set it up was good as was the service It was given after 6 months. The bike arrived in February 2024 and was serviced 6 months later. The staff are knowledgeable, friendly and helpful. I have recommended the company to cycling club mates.
Which? Trusted Traders Consumer Posted on 09/08/2024 , work completed 06/06/2024
Endorsement Reference
Customer Service
Quality
Value
I purchased a GoCycle electric bike from this company using a cycle to work scheme. They were extremely helpful prior to purchasing the bike even joining my companies cycle to work scheme so that I could buy the bike from them. After using the bike for a week there was a minor issue with the bike which was quickly fixed by them. I would recommend this company.
Which? Trusted Traders Consumer Posted on 09/08/2024 , work completed 30/11/2023
Endorsement Reference
Customer Service
Quality
Value
We purchased an electric scott bike and tim and david were super helpful and they delivered when they said they would They even educated me about the cycle to work scheme we used Highly recommend
Which? Trusted Traders Consumer Posted on 09/08/2024 , work completed 29/03/2024