SHAPE Contractor Ltd

We have used Shape Contractors several times and they have always responded very quickly. They have always resolved the problem and done so very quickly and efficiently, the whole team are pleasant to deal with and we have always felt very well looked after by them.

The date the last work we had carried out by Shape was Tuesday 28th December - your calender would not allow me to type that date in. We had no hot water or heating over Christmas and we left a call on Shape answer phone, they emailed back on the Monday (a Bank Holiday) asking if it was convenient to call the next day when they returned to work. They came and resolved the problem in half an hour. This is not unusual. They have always given us superb service and because of this we have recommended them to many other people in the village who all agree how wonderful they are. Despite not being a customer of theirs they went out of their way once to assist my aged parents whose boiler had broken down. They have become more like friends than our plumber! We know our boiler can be very contrary and they always solve whatever problem crops us and reassure us we still have life in our old boiler -I'm sure anyou else would have persuaded us to get a new boiler by now.

Shape Contractor responded very quickly to fit a Nest Thermostat to my oil boiler. Jim was so professional and informative that I switched my boiler servicing. One of his engineers carried out that task with the same excellent level of service and I am lucky to find a local expert company who are so dependable and know heating inside out.

Jim Serviced the oil boiler & diagnosed a problem with it. I have always found that he turns up when he says he will. He's friendly, polite and gives an honest and trustworthy service.

Shape are a professional and friendly company who try to rectify any problems you have with your boiler as quickly as possible and in a friendly manner,they will ensure that any mess is cleared and the area left in a tidy,clean condition.

My boiler stopped working because of a frozen pipe. Shape came within 4 hours of my call and fixed the boiler; this was a case of thawing the inlet and outlet pipes. The Engineer was efficient, polite and helpful and even took the time to point out another possible problem with my expansion tank. I have since had this repaired timely and efficiently.

Replacement of the Village Hall central heating boiler. The trader advised on the selection of the replacement boiler, undertook the installation in a professional manner. Left the work area in a clean condition. Provided after sales support without hesitation.