Sheerwater Glass Ltd

Thank you for your wonderful review! We're so happy to hear about your positive experience with our team, especially Chariss's helpful guidance throughout the process. It's great to know that you found our quote reasonable and appreciated our technician's professionalism - from the initial survey through to the careful installation and thoughtful touches like replacing your blind. We take pride in keeping our customers' homes tidy and providing accommodating service, even when scheduling changes are needed. Thank you for highlighting our team's dedication to customer care, and we truly appreciate your recommendation. It was our pleasure helping you, and we look forward to assisting you again should you need us in the future.

Thank you for taking the time to provide your feedback. We take all customer comments seriously and continuously aim to improve our service. Regarding your project, we provided and installed the windows as per the signed contract, which clearly reflected the agreed design, including the absence of the Astragal bar you later requested. After the installation, we provided a solution and the cost difference for adding the bar, but this was declined. We regret that this outcome did not meet your expectations. I also noticed that your review mentioned concerns about workmanship and tidiness, which were not raised with us during or after the installation. We take pride in the quality of our work and our team’s efforts to maintain high standards of tidiness. We would appreciate any additional feedback you could provide on this matter to help us improve further. If you wish to discuss any issues in more detail, please feel free to contact me directly at mark@sheerwaterglass.co.uk. Best regards, Mark Sheerwater Glass Ltd

Thank you for your fantastic review! We're delighted to hear about your positive experience with our front door lock repair service. It's great that Ruslan was able to diagnose the issue promptly and provide a temporary solution. We appreciate you highlighting our communication throughout the process, from the initial diagnosis to ordering the part and scheduling the final installation. We're glad the new locking mechanism is working perfectly for you. Thank you for your recommendation – we strive to provide excellent service to all our customers and look forward to assisting you with any future needs!

Thank you for your amazing review and long-standing loyalty over the past 40 years! We're very grateful for your trust in Sheerwater Glass for all your glazing needs, from your loggia to porch glass and beyond. It's rewarding to hear that our work has consistently met your high standards and stood the test of time. We truly appreciate your continued recommendations to others and the positive feedback you've received. Your kind words about our professional staff and our new Guildford showroom mean a lot to us. Thank you for being such a valued customer - we look forward to serving you for many more years to come!